cash management updates for erp and tms-vendors · learn more about technical information for...

1/9nordea.comUPDATE | BUSINESS PARTNERS

2015/V1

UPDATE | BUSINESS PARTNERS

MARCH 2015

Contact us for support: Denmark Finland Norway SwedenLearn more about technical information for ERP-vendors

Welcome to the first edition of Nordea's Cash Management newsletter for ERP and TMS vendors active in the Nordic region. This new quarterly initiative is our way of actively offering relevant information to vendors on a regular basis The newsletters will provide you with updates on relevant issues from Denmark, Finland, Norway and Sweden, but also information and updates on global cash management solutions that are relevant in the corporate-to-vendor dialogue. We hope this newsletter is of benefit to you and you find relevant articles and information below. Please feel free to send us feedback and suggestions for future editions.

Enjoy!

Mikael Kepp

Cash Management updatesfor ERP and TMS-vendors

http://www.nordea.dk/Erhverv/Betalinger/Betalinger/Information+til+ERP-leverand%C3%B8rer/1686742.html

http://www.nordea.fi/Yritykset+ja+yhteis%C3%B6t/Maksuliike/Yhteys+pankkiin/Tietoa+ohjelmistotaloille/1432892.html?WT.svl=mega-menu_maksuliike_advice_tietoa-ohjelmistotaloille

mailto:support1%40nordea.no?subject=

http://www.nordea.se/foretag/betala/programleverantor/index.html

http://www.nordea.com/en/our-services/cashmanagement/supportandcontact/ERP-vendor-resources/

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A partnership that delivers great customer experiences Developing a strong partnership and cooperation with ERP and TMS vendors, as well as other companies offering services such as bank connectivity, file formatting and e-Invoicing to corporate customers, is a key priority for Nordea. Knowledge, communication and cooperation are central to building partnerships and to facilitate our shared goal of meeting customer expectations.

It is not only about offering the best cash management solutions to customers — it is also about automating and optimising their processes in order to meet their needs and business goals. By building close relationships with vendors who offer seamless and efficient integration solutions towards Nordea, we can deliver great customer experiences which results in a win-win-win situation for customers, for vendors and for Nordea.

New solutions for a changing landscape There is a high focus on standardisation in the payments and cash management area, and we are experiencing that all customers — both smaller, and larger corporates across industries — request higher automation and STP.

Responding to these demands, Nordea will launch Corporate Access this year. This is a new payment and file transfer solution which makes it possible for customers to become SEPA compliant before the October 2016 deadline for non-euro countries. The solution is based upon ISO20022 XML/CGI and it suits both domestic and global customers.

Reliable support and strong communication To support you in your daily operations, we focus on keeping Nordea websites up-to-date, so you can always find the information you

NORDIC NEWS







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need about our domestic and global solutions. Besides keeping you informed, we also plan to make self-service tools available so you can test security and file formats any time that suits you.

Of course, if you would like personal support or if you have questions you would like answered, you are welcome to contact our support teams. For queries regarding our new service Corporate Access please visit us at nordea.com or email us at [email protected]. Regarding domestic solutions, please contact our local support teams. Details can be found at the bottom of the page.

Our support teams will be happy to help you with any issues or questions regarding existing or new solutions and setups. If your inquiry is about setting up new solutions, they will involve an ERP/TMS relationship manager in the dialogue.

Creating dialogue and building relationships In January, we conducted an ERP seminar in Helsinki concluding the journey which started in Stockholm and took us to Copenhagen and Oslo. We have received a lot of positive feedback from the seminars and we plan to arrange similar events in the future.

Thank you for your participation and feedback — it was a fantastic opportunity for us to build a strong relationship with you all.

Local ERP support If you have queries about local integration solutions you are welcome to contact our local support teams:

Country Email Phone

Denmark [email protected] +45 70 33 75 40

Finland +358 200 67210 (in Finnish+358 200 67220 (in Swedish)+358 200 67230 (in English)

Norway [email protected] +47 915 6002 (choose option 3)

Sweden [email protected]

ERP support






mailto:erpsupport%40nordea.com?subject=

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Corporate Access — the first class solution for payments Corporate Access is a single point-of-entry solution covering File Transfer and Payables for out-going payments in XML format. It provides a uniform file interface covering all relevant types of domestic and international transfers. It will be available first for customers in Sweden, Denmark and Norway, with Finland and the Baltics included at a later stage.

Fully SEPA compliant, Corporate Access is designed to eliminate the inefficiency of different payment processes and to reduce fraud risk. In addition, it works together with Corporate Netbank so you can monitor and control your payment flows with increased visibility in Corporate Netbank.

Corporate Access uses the international XML standard ISO20022 v.3. The format is CGI compliant witch meets all legal requirements in compliance with SEPA for euro payments. It also has the capability to deliver all SEPA required information, such as ultimate creditor/debtor details. The XML format will cover all domestic payments in local currencies in addition to euro and any other international

currency supported by Nordea.The initial launch of Corporate Access, pre-summer 2015, will be for customers with accounts in Sweden and will cover Swedish payment types. The first pilot-customers will start sending their files via the new communication platform, Corporate Access File Transfer, and make payments via Corporate Access Payables from their PlusGiro-account.

Key functionalities for gradual release Corporate access will offer the following functionalities:

• STP in file transfer• End-to-end automation and standardisation• Possibility to confirm, cancel and correct in

Corporate Netbank• Monitoring of out-of-ordinary payments• Payment history visible through Corporate

Netbank• Adhere to compliance regulations such as

SEPA, PSD, etc. • Carries End-to-End reference and optional

information in SEPA credit transfers







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For ERP-vendors it is important to begin implementing the new file formats that will be available, e.g. pain.001, pain.002 and camt.054D, so they are available for customers in their ERP-solution.

Late during the second half of 2015, Nordea will launch the Corporate Access solution for customers with accounts in Denmark and Norway. In addition, the service will be available with a user interface in Corporate Netbank for customers in Sweden, Denmark and Norway.

Nordea’s homepage for ERP-vendors A new homepage for ERP-vendors is now live at nordea.com. The content of the homepage is related to our global solutions, while the first available tools on the page are related to Corporate Access. The page includes information for ERP-vendors and for customers that would like to develop the new file format in XML v3. The page will have file descriptions and technical descriptions for security solutions, and a self-service test-tool will be available so you can verify the content of your files.

Corporate Access test tool The first version of Corporate Access Test tool for XML will cover payment types in Sweden, comprising all currencies. The test tool will be made available at nordea.com during Q2/2015 for all vendors and customers. Our test tool is targeted towards vendors and customers that develop and implement the new file format ISO20022XML/CGI in their ERP-solution.

Corporate Access Test tool gives you the possibility to test the “envelope” (the security signature), so you can verify that it can be handled by Nordea. In addition, you can validate the content of your payment file. The validation is not only done against an ISO schema but even covers Nordeaís rules for payment handling. Please note this test will not be a complete end-to-end test as we do not allow our customers to send test files in our production environment. With this in mind, it is important to have your solution verified by the test tool before going into production phase.

The vendor-page will be continuously developed and updated, and new relevant information regarding new features and services will be published when necessary.








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SEPA — there is no plan B SEPA (Single Euro Payments Area) is a European Union programme introduced by the EU Commission. It was created by the European banks, which were jointly represented by the European Central Bank (ECB) and supported by the European Payment Council (EPC). The introduction of SEPA is the largest payment initiative ever undertaken within Europe. It is a natural step forward following the creation of the European Union and the implementation of a single currency in 1999.

A smoother sailing for trade SEPA aims to strengthen the European internal market by removing the most important obstacles for trade in goods and services. SEPA also contributes to the journey towards a fully harmonised European payment area and will replace todayís fragmented payment solutions and market practices with new harmonised solutions.

Nordea’s role in the SEPA simplification is to prepare so that we can receive the new file formats, ISO20022XML/CGI.

SEPA end-date is 31 October 2016 EU regulation defines the mandatory deadlines for migration to SEPA and establishes technical and business requirements for credit transfers and debits in euro. Even though the European Commission (EC) gave an extended transition period of six months — during which time local infrastructures and formats will still be allowed — the formal deadline for migration was 1 February 2014 within the euro area. In non-euro countries, customers that would like to continue to send euro-transactions via file transfer, must implement the new file formats by 31 October 2016.

Each country must ensure that the migration to the new SEPA instruments is conducted in accordance with the regulation. Any existing national euro credit transfers and direct debit schemes will have to be phased out and replaced by SEPA alternatives. With this strict deadline in mind, it is important that you as an ERP-vendor offer a solution to your customers so they can continue to send payments via file transfer in compliance with the SEPA regulations and ISO20022XML/CGI formats.







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Upgrading customers to Nordea's new global communication platform As we mentioned at our ERP-vendor seminars, we will migrate all customers with H2H communication onto our new global communication platform. Besides upgrading customers to a more robust service, it will also give them access to new benefits related to services and security on the new platform.

Some customers have already been upgraded and we are currently targeting customers using FTP/VPN, sFTP and AS2. As part of this process, customers will have to reset the communication line and connect it to the new communication platform. The customers, however, can keep using the same protocols.

What can the customers expect? • Faster and more stable

communication lines• Access to modern and secure protocols• Faster service when needed. Upgrades should take place between March and October 2015 and Nordea will contact all impacted customers.







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FINLAND

PATU FTP migration begins Finland: Nordea is simplifying its offering for Corporate File Transfer customers in line with the market trend. As a result, Nordea will discontinue the PATU FTP which is part of PATU data security protocol. The replacement connection will be Web Services or Corporate Netbank. Customers must have a replacement connection in use by 31 March 2016. Web Services and Corporate Netbank are modern and secure file transfer solutions which provide flexible interaction between the customer and Nordea. Nordea compatible Web Services client is needed when using file transfer via Web Services protocol.

From the end of 2015 the oldest Finvoice versions will no longer be processed by Nordea Nordea is currently simplifying and streamlining the processing of Finvoice messages, and enabling faster and better customer support and development work from the bank side. As a result, from the end of 2015 the oldest Finvoice versions will no longer be processed by Nordea. By switching to latest Finvoice version, however, you will benefit from all the latest features provided by the service.

The Finvoice forwarding service uses six different versions: 1.0, 1.1, 1.2, 1.3, 2.0 and 2.01. Nordea will no longer support versions 1.0, 1.1 and 1.2 by the end of 2015, and from 1 January 2016 we will only accept versions 1.3, 2.0 and 2.01. The upcoming change will only affect customers who are using one of the versions that will no longer be supported.

If you or your customers are using one of the versions that will be terminated, please ensure that the update to a newer version takes place ahead of 1 January 2016, as after this date Nordea will reject Finvoice versions 1.0, 1.1 and 1.2.

SWEDEN

Corporate File Payments replaces Fakturabetalningsservice Sweden: As part of an upgrade development, the local service for Fakturabetalningsservice came to an end on the last day of 2014. Most customers were moved to the Corporate File Payments service, which is accessible via Corporate Netbank. Corporate File Payments has its own format for file transfers (PO3) but it is also able to handle old formats with some limitations. All converted formats — such as FSI, LB, FSU, SISU, UTLI, for instance — will be terminated by the SEPA implementation end date of 31 October 2016.

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DENMARK

Posteringsdata version 4 Account Statement version 4 will be Account Statement version 3 supplemented with the End-To-End reference and the RF Creditor Reference on all DK accounts (fields 95-96).

Customers will be able to receive the new references as an Account Statement file for download. The Creditor Reference supports the customerís automatic reconciliation. The End-To-End reference identifies the payment and makes it easier to find more information about a payment when customers contact the bank. Customers donít need to do any changes in their ERP system, if they want to upload the file, as the format is based on the existing Account Statement version 3.

However, some customers might need to make adjustments if they want to be able to use the new references directly in their ERP System.

The new account statements will be available with the next release of Corporate Netbank, which we expect to launch this summer.






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