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  • 1/9nordea.com UPDATE | BUSINESS PARTNERS

    2015/V1

    UPDATE | BUSINESS PARTNERS

    MARCH 2015

    Contact us for support: Denmark Finland Norway Sweden Learn more about technical information for ERP-vendors

    Welcome to the first edition of Nordea's Cash Management newsletter for ERP and TMS vendors active in the Nordic region. This new quarterly initiative is our way of actively offering relevant information to vendors on a regular basis The newsletters will provide you with updates on relevant issues from Denmark, Finland, Norway and Sweden, but also information and updates on global cash management solutions that are relevant in the corporate-to-vendor dialogue. We hope this newsletter is of benefit to you and you find relevant articles and information below. Please feel free to send us feedback and suggestions for future editions.

    Enjoy!

    Mikael Kepp

    Cash Management updates for ERP and TMS-vendors

    http://www.nordea.dk/Erhverv/Betalinger/Betalinger/Information+til+ERP-leverand%C3%B8rer/1686742.html http://www.nordea.fi/Yritykset+ja+yhteis%C3%B6t/Maksuliike/Yhteys+pankkiin/Tietoa+ohjelmistotaloille/1432892.html?WT.svl=mega-menu_maksuliike_advice_tietoa-ohjelmistotaloille mailto:support1%40nordea.no?subject= http://www.nordea.se/foretag/betala/programleverantor/index.html http://www.nordea.com/en/our-services/cashmanagement/supportandcontact/ERP-vendor-resources/ mailto:Tpcommunicationsandmarketing%40nordea.com?subject= mailto:Tpcommunicationsandmarketing%40nordea.com?subject=

  • 2/9nordea.com UPDATE | BUSINESS PARTNERS

    2015/V1

    UPDATE | BUSINESS PARTNERS

    MARCH 2015

    Contact us for support: Denmark Finland Norway Sweden Learn more about technical information for ERP-vendors

    A partnership that delivers great customer experiences Developing a strong partnership and cooperation with ERP and TMS vendors, as well as other companies offering services such as bank connectivity, file formatting and e-Invoicing to corporate customers, is a key priority for Nordea. Knowledge, communication and cooperation are central to building partnerships and to facilitate our shared goal of meeting customer expectations.

    It is not only about offering the best cash management solutions to customers — it is also about automating and optimising their processes in order to meet their needs and business goals. By building close relationships with vendors who offer seamless and efficient integration solutions towards Nordea, we can deliver great customer experiences which results in a win-win-win situation for customers, for vendors and for Nordea.

    New solutions for a changing landscape There is a high focus on standardisation in the payments and cash management area, and we are experiencing that all customers — both smaller, and larger corporates across industries — request higher automation and STP.

    Responding to these demands, Nordea will launch Corporate Access this year. This is a new payment and file transfer solution which makes it possible for customers to become SEPA compliant before the October 2016 deadline for non-euro countries. The solution is based upon ISO20022 XML/CGI and it suits both domestic and global customers.

    Reliable support and strong communication To support you in your daily operations, we focus on keeping Nordea websites up-to-date, so you can always find the information you

    NORDIC NEWS

    http://www.nordea.dk/Erhverv/Betalinger/Betalinger/Information+til+ERP-leverand%C3%B8rer/1686742.html http://www.nordea.fi/Yritykset+ja+yhteis%C3%B6t/Maksuliike/Yhteys+pankkiin/Tietoa+ohjelmistotaloille/1432892.html?WT.svl=mega-menu_maksuliike_advice_tietoa-ohjelmistotaloille mailto:support1%40nordea.no?subject= http://www.nordea.se/foretag/betala/programleverantor/index.html http://www.nordea.com/en/our-services/cashmanagement/supportandcontact/ERP-vendor-resources/

  • 3/9nordea.com UPDATE | BUSINESS PARTNERS

    2015/V1

    UPDATE | BUSINESS PARTNERS

    MARCH 2015

    Contact us for support: Denmark Finland Norway Sweden Learn more about technical information for ERP-vendors

    need about our domestic and global solutions. Besides keeping you informed, we also plan to make self-service tools available so you can test security and file formats any time that suits you.

    Of course, if you would like personal support or if you have questions you would like answered, you are welcome to contact our support teams. For queries regarding our new service Corporate Access please visit us at nordea.com or email us at erpsupport@ nordea.com. Regarding domestic solutions, please contact our local support teams. Details can be found at the bottom of the page.

    Our support teams will be happy to help you with any issues or questions regarding existing or new solutions and setups. If your inquiry is about setting up new solutions, they will involve an ERP/TMS relationship manager in the dialogue.

    Creating dialogue and building relationships In January, we conducted an ERP seminar in Helsinki concluding the journey which started in Stockholm and took us to Copenhagen and Oslo. We have received a lot of positive feedback from the seminars and we plan to arrange similar events in the future.

    Thank you for your participation and feedback — it was a fantastic opportunity for us to build a strong relationship with you all.

    Local ERP support If you have queries about local integration solutions you are welcome to contact our local support teams:

    Country Email Phone

    Denmark integration@nordea.dk +45 70 33 75 40

    Finland +358 200 67210 (in Finnish +358 200 67220 (in Swedish) +358 200 67230 (in English)

    Norway support1@nordea.no +47 915 6002 (choose option 3)

    Sweden proglev@nordea.se

    ERP support

    http://www.nordea.dk/Erhverv/Betalinger/Betalinger/Information+til+ERP-leverand%C3%B8rer/1686742.html http://www.nordea.fi/Yritykset+ja+yhteis%C3%B6t/Maksuliike/Yhteys+pankkiin/Tietoa+ohjelmistotaloille/1432892.html?WT.svl=mega-menu_maksuliike_advice_tietoa-ohjelmistotaloille mailto:support1%40nordea.no?subject= http://www.nordea.se/foretag/betala/programleverantor/index.html http://www.nordea.com/en/our-services/cashmanagement/supportandcontact/ERP-vendor-resources/ mailto:erpsupport%40nordea.com?subject= mailto:erpsupport%40nordea.com?subject= mailto:integration%40nordea.dk?subject= mailto:support1%40nordea.no?subject= mailto:proglev%40nordea.se?subject=

  • 4/9nordea.com UPDATE | BUSINESS PARTNERS

    2015/V1

    UPDATE | BUSINESS PARTNERS

    MARCH 2015

    Contact us for support: Denmark Finland Norway Sweden Learn more about technical information for ERP-vendors

    Corporate Access — the first class solution for payments Corporate Access is a single point-of-entry solution covering File Transfer and Payables for out-going payments in XML format. It provides a uniform file interface covering all relevant types of domestic and international transfers. It will be available first for customers in Sweden, Denmark and Norway, with Finland and the Baltics included at a later stage.

    Fully SEPA compliant, Corporate Access is designed to eliminate the inefficiency of different payment processes and to reduce fraud risk. In addition, it works together with Corporate Netbank so you can monitor and control your payment flows with increased visibility in Corporate Netbank.

    Corporate Access uses the international XML standard ISO20022 v.3. The format is CGI compliant witch meets all legal requirements in compliance with SEPA for euro payments. It also has the capability to deliver all SEPA required information, such as ultimate creditor/ debtor details. The XML format will cover all domestic payments in local currencies in addition to euro and any other international

    currency supported by Nordea. The initial launch of Corporate Access, pre-summer 2015, will be for customers with accounts in Sweden and will cover Swedish payment types. The first pilot- customers will start sending their files via the new communication platform, Corporate Access File Transfer, and make payments via Corporate Access Payables from their PlusGiro-account.

    Key functionalities for gradual release Corporate access will offer the following functionalities:

    • STP in file transfer • End-to-end automation and standardisation • Possibility to confirm, cancel and correct in

    Corporate Netbank • Monitoring of out-of-ordinary payments • Payment history visible through Corporate

    Netbank • Adhere to compliance regulations such as

    SEPA, PSD, etc. • Carries End-to-End reference and optional

    information in SEPA credit transfers

    http://www.nordea.dk/Erhverv/Betalinger/Betalinger/Information+til+ERP-leverand%C3%B8rer/1686742.html http://www.nordea.fi/Yritykset+ja+yhteis%C3%B6t/Maksuliike/Yhteys+pankkiin/Tietoa+ohjelmistotaloille/1432892.html?WT.svl=mega-menu_maksuliike_advice_tietoa-ohjelmistotaloille mailto:support1%40nordea.no?subject= http://www.nordea.se/foretag/betala/programleverantor/index.html http://www.nordea.com/en/our-services/cashmanagement/supportandcontact/ERP-vendor-resources/

  • 5/9nordea.com UPDATE | BUSINESS PARTNERS

    2015/V1

    UPDATE | BUSINESS PARTNERS

    MARCH 2015

    Contact us for support: Denmark Finland Norway Sweden Learn more about technical information for ERP-vendors

    For ERP-vendors it is important to begin implementing the new file formats that will be available, e.g. pain.001, pain.002 and camt.054D, so t

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