casey bland nsg 692 university of southern mississippi summer 2010
TRANSCRIPT
21st Century Leadership
Casey BlandNSG 692
University of Southern MississippiSummer 2010
Leadership in the 21st Century
Leadership: The art of getting someone else to do something you want done because he wants to do it.
Dwight D. Eisenhower
Leadership-Past to Present
Leadership in the PastAutocratic
-May use fear and intimidation tacticsOlderShareholder/Reward focusedUnilateral decision makingReactive
Leadership-Past to Present
Power of the PastTop-downVerticalPosition oriented Hierarchal
Leadership-Past to Present
Followers of the PastDecreased Knowledge/skill setDecreased access to knowledgeSlow to rise to power within organizationsFixed skill setReliant on leaders
Leadership-Past to Present
Organizations of the PastProcess focusedFunction focusedStructured for leaders to maintain controlDivision of Labor by tasksProfit/Reward focusedOperations based on unlimited resources
Leadership-Past to Present
Leaders of the 21st Century-Transformational/Transactional
-empower employees-Participative decision making-Age varies- Customer focused-Proactive
Leadership- Past to Present
21st Century PowerBottom-upHorizontalPerson orientedKnowledge-basedNetworks/Partnerships
Leadership-Past to Present
21st Century FollowersIncreased knowledge/skill setIncreased access to knowledgeNo need to wait Variable skill setIndependent
Leadership-Past to Present21st Century Organizations
Outcomes focusedIncreased complexityStructured for quality outcomeTeam orientedCustomer focusedOperations based on limited resources
What Happened??The Technological Boom
-Computers
-Internet
-Wireless
What Happened??
Advances in CommunicationIncreased Connectivity
Increased Access to KnowledgeIncreased Power of the individual
What Happened??Change in Economy
Global Favors the Intangible Interlinked
Change in Organizations Increased competition Increased choice for the customer
Change in Organizational Structure New ways to lead
Leading in the 21st CenturyThe Healthcare Leader must realize that
Change is endlessInformation is more accessibleKnowledge is a utilityWireless technology
Leading in the 21st CenturyLeaders of the futureUnderstand the new economyUnderstand the new followerEffectively handle Change Effectively handle Conflict
Leading in the 21st CenturyThe New Economy
Global- economies are interlinked and connected
beyond bordersworkforceproducts/servicesincreased international competition
Leading in the 21st CenturyThe New Economy
Fueled by Innovation- new ways of doing something
- The new economy is driven by constant advances in technology -Endless organizational ideas -Perpetual possibilities for improvement
-Utilize internal innovation
Leading in the 21st CenturyThe New Follower
More knowledgeable increased access to knowledge more competent increased ability to critically think
Powerful Increased independence Less reliant on employer Increased sense of urgency to climb the career ladder
Leadership in the 21st Century
DiverseWorkforce is varied
Sex Age Disability Race/Ethnic Group
Leadership in the 21st CenturyChange
Continuous change is an inevitable part of the 21st century.
Yukl points out key points that are crucial for leaders to implement change within their organizations successfully.
Leadership in the 21st CenturyChange
Develop a Vision Involve key stakeholders Identify share values and ideals Identify strategic objectives with wide appeal Identify relevant elements in the old ideology Link the vision to follower competencies and prior
achievements Continually assess and refine the vision
Leadership in the 21st CenturyChange
Create a sense of urgencyClearly communicate benefits of the changeIdentify key peopleBuild a broad coalition to support the changeFill key positions with competent change agentsUse task forces to guide implementing the
changeEmpower competent people to help plan and
implement
Leadership in the 21st CenturyChange
Make dramatic, symbolic changes that affect the work
Prepare people by explaining how the change will affect them
Help people deal with any stress or difficulties that result
Monitor the progress of change and make necessary adjustments
Keep people informed about the progress of changeDemonstrate continued optimism and commitment to
the change
Leadership in the 21st CenturyConflict/Crisis Management
Managing conflict and crisis preparedness/management is an inevitable part of leadership.
Leadership in the 21st CenturyConflict/Crisis Management
Interest Based Conflict-situational-usually can be solved quickly-involves negotiations-leader acts as mediator
Leadership in the 21st CenturyConflict/Crisis Management
Identity-based Conflict-based on threats to one’s need for dignity, recognition, safety, control, purpose, and efficacy-deep-rooted-long lasting-most difficult to resolve-leader may act as facilitator
Leadership in the 21st CenturyConflict/Crisis Management
Crisis-an unstable or dangerous situation; a crucial stage or turning point in the course of something
Leadership in the 21st CenturyConflict/Crisis Management
Develop a crisis preparedness plan-the human factor-the structural factor-think outside of the box
Leadership in the 21st Century
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
-John Quincy Adams
Leadership in the 21st CenturyReferences
Bass, B. M. (2000). The Future of Leadership in Learning Organizations. Journal of Leadership & Organizational Studies September, vol. 7, 3 18-40.
Hesselbein, F. et al (1996) The leader of the future. San Francisco: Jossey-Bass.
Kelly, K. (1998). New Rules for the new economy. New York: Viking Press.
Porter-O’Grady, T., & Malloch, K. (2007). Quantum leadership: A resource for health care innovation (2nd ed.). Boston: Jones & Bartlett.
The RAND Corporation. (2004). Labor and Population. Retrieved from www.rand.org/pubs/monographs/2004/RAND_MG1G4.pdf
United States Department of Labor Bureau of Labor Statistics. (n.d.). Working in the 21st Century. Retrieved from http://www.bls.gov/opub/home.htm
Yukl, G. (2006). Leadership in organizations (6th ed.). Uppersaddle, NJ: Pearson/Prentice Hall