For more information about Luxof, visitwww.luxoft.com

www.luxoft.com/automotive/

case study

Luxoft HeLps ford deLiver interactive tutoriaL for in-car infotainment system

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Summary

myFord touch® user Guide Becomes a Great Learning tool for both Customers and Dealership PersonnelWhen Ford motor Company introduced the myFord touch® in-car communications and entertainment system, they decided to develop an interactive tutorial to help new drivers and auto dealers learn the system as quickly and conveniently as possible. the intent was to provide drivers and dealers with a dynamic, yet user-friendly and completely intuitive guide to clearly demonstrate how to use all the features of their newest infotainment system.

Ford wanted the myFord touch Guide available as a free download from their website, as well as from apple’s app store and Google Play - making it a truly innovative approach within the automotive industry.that meant nding a highly qualied software development partner.

Delivering Ground-Breaking Functionality, Convenience, and Speed-to-marketFollowing Ford’s rigorous selection process, Luxoft emerged as the clear provider of choice. the decision was based on the company’s unique combination of software development expertise and deep domain experience in automotive infotainment and mobile applica-tion development.

ford motor company, a global automotive industry leader based in Dearborn, mich., manu-factures or distributes automobiles across six continents.

Ford needed to develop a multi-platform com-patible tutorial applica-tion for its myFord touch car infotainment system.

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there were several objectives to be met. First, in order to be most convenient to customers and dealers, it was necessary that the myFord touch Guide be built as a multi-platform application that can run on ioS, android, and Windows devices. in addition, the learning process itself was to be supported by a virtual ava-tar, providing narrative and video instructions in the background on exactly how to engage the various infotainment features.

Lastly, the guide needed to be completed in just six months to coincide with the 1st Q 2012 myFord touch update.

to expedite the project, Luxoft immediately assembled a dedi-cated, albeit geographically-dispersed team of engineers that possessed the desired skillsets. even with 90% of the team lo-cated oshore, Luxoft was able to keep everyone connected, col-laborating, and always on track by using the Waterfall sequential design method in conjunction with Jama Contour web-based application software. additionally, Jira was used for simple, centralized task tracking and progress monitoring.

Luxoft’s extensive expertise in testing automation helped save tremendous amounts of time and kept the project on its ex-tremely tight deadline.

Going the extra mileone month prior to the planned release of the myFord touch user Guide, several important updates were made to the infotainment sys-tem itself, which needed to be incorporated into the tutorial. reacting quickly, Luxoft tapped into its highly scalable resources, making all the necessary adjustments and keeping the project on track to meet the deadline.

in just six months’ time, the Ford and Luxoft partnership has proven to be a huge success. First and foremost, the free application is revo-lutionizing the automotive infotainment learner experience by being easily-available, user-friendly, interactive, and intuitive. the Guide can be updated as needed and users are notied instantly when the up-dates are available.

as Ford required, the application is now available in both apple Store and the Google Play (formerly android market). the application is proving to be a helpful training tool for Ford dealerships around the world, enabling them to more eectively communicate the advantages of the myFord touch system to their customers.

“the myFord touch Guide is now being downloaded by many of our customers and dealers through the apple app Store and android mar-ket,” says Paul mascarenas, Cto and VP of r&D at Ford.

“i have installed this on my iPhone and iPad and nd it very useful for impromptu demonstrations of the systems capability,” he adds.

most importantly, the myFord touch user Guide application strongly reinforces the reputation Ford has earned as one of the world’s most technologically innovative car companies.

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in addition to being completed in six months, the user guide app need-ed to be user-friendly, intuitive, and download-able to ioS, android, and Windowsbased devices.

“Luxoft not only met our objectives, but exceed-ed our expectations.”

Jim Buczkowski Technical Fellow and Director of Electrical and Electronics Systems Ford Research and Innovation

u itunes

u Google play

Why LuxoFt

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teCh-noLoGieS uSeD

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Following a thorough selection process, Luxoft emerged as the clear part-ner of choice based on:

u expertise in software development

u experience in automo-tive infotainment and mobile application development

u Project was complet-ed successfully and on time

u user guide is multi-platform compatible, downloadable to ioS, android, and Win-dows-based devices

u interactive and in-tuitive user guide is an example of innovation in automotive info-tainment industry

u Groundbreaking guide reinforces Ford’s position as world class technology

u android u ioS u Windows u Jira

app Screenshots

about luxoftLuxoft, a principal subsidiary of iBS Group, is a provider of advanced applica-tion and software engineering outsourcing services for global and regional enterprises. Luxoft builds partnerships with its clients, such as Boeing, iBm, Deutsche Bank, uBS, harman, avaya, alstom, and Sabre, based on the culture of engineering excellence, innovation, and deep domain expertise. Luxoft offers international delivery capability through its network of state-of-the-art delivery centers in north america, eastern europe, and asia. Luxoft`s customers benefit from the right mix of technology skills, industry knowledge, proprietary processes and methodologies, and a choice of en-gagement models.

For more information about Luxof, visit www.luxoft.comwww.luxoft.com/automotive/

© 2012 Luxoft