What would my working day look like?Some of the tasks you may complete are:

Advise customers on areas available to build Communicate between clients, management, office staff, brokers, drafters and land sales consultants

Work towards achieving sales targets Provide advice on designs and house design changes Use a customer management system to track clients and their enquiries Use leads you have developed or have been provided to follow up with prospective clients

Use social media platforms to market yourself Develop and maintain a customer base using excellent customer service skills Provide after sales service such as finance and land options, products available from the company and design or product changes to contract

Develop and manage all sales contracts Organising and meeting with clients at specified times Managing the sales process from initial design through to contract signing

I might enjoy this job if: I have great persuasion and negotiation skills to influence others I have an outgoing personality with a positive down to earth attitude I am a fast learner and have the drive to succeed I enjoy subjects involving numbers, creativity, persuasion and public speaking I can think on my feet and can meet deadlines I work well under pressure and can handle stress well

Working conditions and hoursYour work will see you working mostly out of a display home interacting and advising visitors on the building company you are working for and what products are on offer. You will embrace fluctuating work hours to meet with clients on weekends and after hours. Your work will see you wearing professional business attire to present well in front of potential clients and at times you will be expected to work in an office to complete administration duties pertaining to leads and sales contracts. The working conditions may be stressful at times to achieve sales targets. You will generally work full-time (between 50-60+ hours per week) and may be employed by the company or on a commission only basis.

How do I become a Sales Consultant?To become a Sales Consultant (new homes) you generally don’t require any qualifications, however you do require previous experience in sales or experience working in a building company. Building companies will provide you with their own in-house sales training based on their own sales strategies and products. If you’re still at school, you can enrol in the Certificate II in Building and Construction-Paraprofessional (Business) pathway to give you an understanding of the industry and the basic skills to succeed.Otherwise, you may like to complete a Certificate IV in Business Sales through a Registered Training Provider or as a traineeship, which usually takes up to 24 months to complete and includes on the job training with an employer.

Future pathways and opportunitiesSome sales consultants have a formal qualification in sales or design and drafting which may improve your sales capability and understanding. You may like to complete this once you have some experience behind you or as professional development. With further experience and training your career could lead you to become a Sales Manager, Business Development Manager or Acquisitions Manager.

Sales Consultants employed by building companies often work from display homes and are responsible for selling their new homes. They generally have a real passion for selling and are always looking for ways to improve their sales and are good at what they do! Sales Consultants need to have good communication and people skills as it is their goal to persuade a prospective client to make a purchase. A Sales Consultant based in a display home must know and reflect the company’s values and be fully informed about all products on offer from the company and not just the display home in which they are based. They assist the client with potential design changes, materials  selection and follow the progress of the sale/contract to achieve and ensure customer satisfaction.

Also known as: New Homes Sales Consultant

Sales Consultant

Career Profile:

cfc@ctf.wa.gov.au Information was sourced from Department of Education, Skills and Employment Job Outlook website. The information provided is only to be used as a guide

Australian Apprenticeship Support Network Providers – www.australianapprenticeships.gov.au

Job Outlook – www.joboutlook.gov.au

Next StepsFurther information can be found at:

Jobs and Skills WA – www.jobsandskills.wa.gov.au

Australian Apprenticeship Pathways – www.aapathways.com.au

What skills and personal qualities do I need?

Can work as part of a team and autonomously Be prepared to work weekends and after hours Have excellent time management and organisational skills

Have excellent interpersonal and communication skills

Have good numeracy, computer and administration skills

Be able to read and interpret technical drawings and plans

Can solve problems Be self-motivated and enthusiastic with a strong work ethic and willingness to self-improve

Average PayBetween

$150,000-$200,000 per year depending on your qualification, experience and number of sales and commissions you make. (Source: Seek)