senior sales consultant scm applications oracle corporation
DESCRIPTION
Senior Sales Consultant SCM Applications Oracle Corporation Prep Palacios Senior Sales Consultant SCM Applications Oracle CorporationTRANSCRIPT
Prep PalaciosSenior Sales ConsultantSCM ApplicationsOracle Corporation
Oracle Solution Presentation to Philippine Airlines
Agenda
Introduction to Asset Management Business Drivers Solution Overview Product Demo
Asset Management At-a-Glance
“Some Enterprise Asset Management vendors can mitigate the costs of a best-of-breed strategy by providing
ready-to-use, fixed-price, productized integration; however, many buyers we talk to are looking for single-vendor solutions that provide fewer risks in relationship management and future upgrades.”
– Kristain Steenstrup, Research Vice President, March 2003
• Create schedule• Allocate / procure
materials & services• Maintain, repair,
build, or dispose
Planning and Execution
Tracking & Compliance
• Track and report projects & costs
• Verify compliance• Manage
performance
Asset Strategy
• Perform totalcost analysis
• Develop asset & spares strategies
• Establish 3rd party relationships
Breakdown & Response
• Identify unplanned maintenance / repair
• Approve / schedule work request
Finance Strategy
• Plan current and future investments• Track costs and cash flow• Analyze asset value / ownership
Maintenance Strategy
• Plan and manage maintenance activities, equipment and materials• Track asset history• Analyze performance
Operating Strategy
• Manage production / operating schedules and asset availability• Monitor the condition and status of assets
FinancialModeling
CapitalImprovement
PerformanceManagement
CapitalPlanning Budgeting Procurement
InstallationOperationMaintenance
Decommission Disposal
Asset Management At-a-GlancePart of an Asset Lifecycle Management Solution
Business PressuresEnterprise Integration• What is the best way to
synchronize maintenance and operational schedules?
• How can I get timely information and respond more quickly to change?
Productivity and Cost• How can asset productivity be
improved while reducing labor costs?
• How can I simplify maintenance planning & scheduling in a complex operational environment?
Asset Utilization• How can I minimize downtime
and ensure assets are properly maintained?
• How can I tailor asset maintenance strategies to extend asset life?
Compliance and Oversight• How can I ensure safety and
regulatory compliance?• How do I validate the accuracy
of my financial statements and enforce policy / procedures?
Operational Challenge
Schedules
Spare Parts / Costs
Resources / Costs
Purchases / Invoices
CustomInterfaces
Equipment
Stand Alone ComputerizedStand Alone ComputerizedMaintenance Mgmt SystemMaintenance Mgmt System
Inventory
Financials
Planning& Mfg
Enterprise ApplicationsEnterprise Applications
HumanResources
Procurement
• Integration required: complex, expensive• Reactive maintenance leading to poor asset utilization and unplanned downtime• Mismatched skills and assignments leading to unsafe, inefficient work conditions
Projects / Chargebacks
Assets / Depreciation
Warranty / Contracts
A Need for ChangeLeading Business Trends
• Reliability Centered Maintenance for High Utilization
• Integrated Predictive Maintenance & Ops Scheduling
• Proactive Workplace Safety & Regulatory Compliance
• Enterprise Management of Spare Parts and Equipment
• Automated Procedure and Maintenance Logs
Asset Management Opportunity
Reduced CapitalReduced Capital 50-90% 50-90%
Decrease Surplus StockDecrease Surplus Stock 50-90% 50-90%
Reduced Unit CostsReduced Unit Costs 10-40% 10-40%
Unplanned Downtime Unplanned Downtime 30-40% 30-40%
Improved Productivity Improved Productivity 40-55%40-55%
Improved Safety Improved Safety 20-50%20-50%
Wrench TimeWrench Time 20-50%20-50%
Society for Maintenance and Reliability Professionals (SMRP)Society for Maintenance and Reliability Professionals (SMRP)
“Oracle gives Solid Energy the functionality we need to make better decisions about overhaul and replacement of assets, preventive maintenance routines, and rationalization of spare parts and rotables.” -- Warren Maslin, CFO
What Customers are Saying…
“Oracle Enterprise Asset Management is key to our strategy for maximizing equipment capacity, increasing productivity, decreasing maintenance
costs, and improving health and safety across all our manufacturing and real estate operations.” -- Majid Saif Al Ghurair, CEO
Al Al GhurairGhurair
GroupGroup
“We had already attempted to integrate our systems, but we needed an even more seamless integration.
Oracle E-Business Suite addressed that need.”-- Jerry Malone, Director of Information Systems Support
A Few More Customers…
312 eAM Customers! 171 Live Sites!
Oracle in the Airline IndustryAirlines3 of the top 5 Global 500 airlines run Oracle applications4 of the top 7 Global 500 airlines run Oracle applications7 of the top 15 largest airlines run Oracle applications48 of the world's leading airlines run Oracle E-Business SuiteOver 70% of airlines use Oracle technologyAirports 3 of the top 10 largest airports run Oracle applications 11 of the top 30 largest airports run Oracle applications 40 of the world's leading airports run Oracle E-Business
Suite Over 150 airport sites use Oracle E-Business Suite
Oracle is INDUSTRY ASSOCIATE to IATA IATA Industry Associate program is designed for companies
involved in broad spectrum of issues within the aviation, travel and transportation fields that have an interest in high level industry discussions and presentations.
Oracle is involved in IATA Technical Committee meetings and attends the IATA Annual General Meeting to discuss at executive levels board ranging industry issues.
Oracle is involved in Passenger Services, Airport Services, Engineering & Maintenance and I.T.
E-Business Suite – Customer Relationship MgmtAirlines Business AreaLufthansa Airplus Telesales, Interaction CtrBraethans Norway Marketing, TCAFrontier AirlinesCordiem Interaction CentreQantas Airways Complete CRM SuiteRoyal Jet (UAE) Telesales and CRM suiteTAM Brasil Marketing OnlineUnited Airlines Exec Jet Business
E-Business Suite – B2B / MarketplaceAeroxchange Inc. Cordiem
E-Business Suite: e-Procurement
Boeing, UPS Emirates AirlinesAmerica West Northwest AirlinesSAS Airlines Cathay PacificAir Philippines Philippines AirlinesDragonair Qantas AirwaysAmerican Trans Air TAM Brasil
E-Business Suite - Human Resource (B2Employee)Air Mauritius American TransAir British Airways Czech AirlinesDragon Air Embraer, BrasilEmirates Airlines Philippines AirlinesQatar Airways Qantas AirwaysSri Lankan Airlines Virgin Atlantic AirwaysTAM Brasil
Airline Customers – Business ApplicationOracle is only company providing a complete e-Business Suite (Airlines customers in all areas).
E-Business Suite – Financials in 40+ airlinesAmerican Trans Air Air ChinaAir Malta* Air PhilippinesAir Mauritius China Eastern AirlinesChina Southern Airlines China Southwest AirlinesCordiem Czech AirlinesDragonAir Emirates AirlinesFrontier Airlines Gulf AirHorizon Air Iberia Airlines of SpainOlympic Airlines Philippines AirlinesQatar Airway Qantas AirwaysRoyal Brunei Airlines Royal Jet (UAE)Royal Jordanian Airlines SAS AirlinesShanghai Airlines Shenjiang AirlinesSri Lankian Airlines* TACA GroupTAM Brasil* United AirlinesVietnam Airlines Virgin Atlantic AirlinesYunnan AirlinesMore than any other ERP vendor.
E-Business Suite – Engineering & MaintenanceGE Aircraft Engine Israel Air ForceEvergreen Aviation Tech. American AirlinesItalian Air Force Qantas AirwaysSiberia Airlines Tam Linhas Aereas S/ATucson Airport Authority
E-Business Suite – iLearning British Airways Embraer (Aerochain) Qantas AirwaysTAM Brasil Virgin Atlantic
Industry Participation:
Highest levelPartner IATA
Business Business DriversDrivers
Discovery Map
Decentralized information
Manual/ Calendar based PM scheduling
Paper based tracking of work orders
Hard to acquire
reports/ prone to errors
Hard to find meaningful
data
No means to capture
equipment condition
Increase operational
efficiency and productivity
Increase equipment unplanned downtime/
failures
No basis for more accurate
spare parts planning
Ensure optimal
quality and safety of work
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Decrease work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost control
Solution Solution OverviewOverview
DevelopMarket
Sell
Order
Plan
Procure
MakeFulfill
Service
Maintain
Finance
HR
Projects
Contracts
Customers,Customers,
Suppliers,Suppliers,
Products,Products, ……
Common data model enables a single source of truth
Comprehensive suite of applications designed to work together
Robust set of integration services based on open standards
Modular deploymentby business flow
Single global instance implementations
Foundation: Unified Information Architecture
Facility / GSEMaintenance
Supply Chain• Procure all needed
materials, including labor contracts
• Manage all resources and materials from a common enterprise plan
Financials / Fixed Assets• Identify costs (e.g.
capital improvements) that impact asset depreciation schedules
• Accumulate costs and post to general ledger
Human Resources• Assign resources
based on work order needs
• Track and monitor personnel skills / certifications; ensure license renewals
Project / Property Mgmt• Manage space
utilization and assign costs accordingly
• Capture costs at the work order level and upload to managetotal project costs
GSE MaintenanceSupport Complete Facility & Equipment Lifecycle
Enterprise Asset Management (eAM)
Plannin
g:
Mainten
ance
Planning:
Predictive
Usage
Meter Readings
Inspection LimitsProduction Schedules
Engineering Specifications
Maintenance Requirements
DynamicPlan
Adjustments
CompleteCompleteDispatchDispatchApproveApproveCreateCreate
W/OW/OSelf-Service
Unplan
ned
Planned
Execution: Workflow DrivenExecution: Workflow Driven
Estimated Life
MaximizeSafety &
ComplianceBenefits: Optimize
Utilization
PurchasingPurchasing
InventoryInventory
HR: SkillsHR: Skills
• Drive Maintenance Best Practices• Effectively Plan for Personnel, Equipment, and Parts • Provide Self-Service Access to Work Requests & Status
* Ground Support Equipment
Asset Schedules• Forecasted usage• Planned events
Work Orders• Current work based
on failures• Preventive maintenance
Engineering Specs• Asset / facility capacity
needed to meet demandMaterial Planning• Receiving / inventory• Purchase req / PO
Resource Planning• Tools and equipment• Personnel, skills Work Execution
• Work results and time entry
• Meter readings
Maintenance Schedules
Asset Utilization Strategy
GSE MaintenanceOptimize Equipment & Facilities Utilization
Maintain Integration, Not Assets
ERP Applications
Procurement
Inventory
Projects
Documents
Workflow
APIs
General Ledger
Documents
Workflow
CMS Interfaces
3rd Party Providers
ComputerizedMaintenance Management
System (CMMS)
Custom Interface
Custom Interface
Custom Interface
Custom Interface
Traditional Asset Maintenance
Eliminate Cost and Complexity of Multi-Vendor Systems
ERP Applications
Procurement
Inventory
Projects
Manufacturing
Service
General Ledger
eAM
• Reduce information latency and synchronization issues
• Minimize implementation time and cost
• Decrease maintenance and upgrade cost
• Scale to meetgrowth demands
Assets,Assets,
Resources,Resources,
Suppliers, …Suppliers, …
Single Source of Truth
… etc …
Foundation: Common Data Model
Example: Integrated Information Flow
Capitalized Depreciation
MaintainableAssets
Posting Integration
Chart of Accounts
Plans &Work Orders
Costs & Tasks
Availability, CostsBOM’s & Routings
Material Req’s & POs
Service Requests & Customer
Information
Operation Completion
Employees & Skills
eAM
ProcurementProcurement ManufacturingManufacturing ProjectsProjects InventoryInventory ServiceServiceSuppliersSuppliers
HumanHumanResourcesResources
AccountsAccountsPayablePayable
Fixed Fixed AssetsAssets
PropertyPropertyManagementManagement
GeneralGeneralLedgerLedger
Asset Maintenance Best Practice Goal
Source: PWC Best Practices for Asset Intensive Industries
0%
10%
20%
30%
40%
50%
60%
Reactive Preventive ConditionBased
Common Practice Best Practice
Increase Proportion of Condition Based Maintenance Performed
0%
10%
20%
30%
40%
50%
60%
Reactive Preventive ConditionBased
Benefits of Oracle eAM
No integration costs Lower system maintenance costs No issues with upgrade Single data entry Retains data integrity Real-time access to intelligence Oracle Skills
ProductProductDemoDemo
Discovery Map
Decentralized information
Manual/ Calendar based PM scheduling
Paper based tracking of work orders
Hard to acquire
reports / prone to errors
Hard to find meaningful
data
No means to capture
equipment condition
Increase operational
efficiency and productivity
Increase equipment unplanned downtime/
failures
No basis for more accurate
spare parts planning
Ensure optimal
quality and safety of work
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Decrease work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost control
Assets and Activities
(Refer to demo script)
Define and Track Standard ProceduresComply with Regulatory and Safety Requirements
Benefits
• Equip Technicians to Perform Quality Work, on Time and Within Guidelines
- Minimize time to locate required documentation
- Reduce incident rate- Decrease work order errors- Ensure optimal repair work
• Monitor & Audit Compliance- Avoid fines and reduce
non-compliance risk
• Assign Qualified or Certified Technicians to Tasks
• Define SOPs and Required Documentation
- Procedures (e.g., safety, hazardous material)
- Dependent task planning (e.g., Tag out)
- Specifications / drawings- Special handling
• Manage Work Order Execution - Automatically create audit trail
and electronic history
• Skills Selection- Search and select by technician
certifications or competencies
Structured Definition
Discovery Map
Manual/ Calendar based PM scheduling
Paper based tracking of work orders
No means to capture
equipment condition
Increase operational
efficiency and productivity
Increase equipment unplanned downtime/
failures
No basis for more accurate
spare parts planning
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Decrease work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost controlCentralized
and Organized Information
•Equipment 201•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Ensure optimal
quality and safety of work
Discovery Map
Manual/ Calendar based PM scheduling
Paper based tracking of work orders
No means to capture
equipment condition
Increase operational
efficiency and productivity
Increase equipment unplanned downtime/
failures
No basis for more accurate
spare parts planning
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Decrease work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost controlCentralized
and Organized Information
•Equipment 201•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Ensure optimal
quality and safety of work
Multiple Maintenance Strategies
Unplanned Maint Scheduling
Maintenance RequestEquipment Failure,
Inspection Readings
Operator Initiated WO Req / ApprovalNotify Asset OwnerGenerate Work Order
Auto or Manual Work Request ApprovalR
eact
ive
System Identificationof Limit Violations
Condition Monitoring
Temp, Flow Rate, Wear, Vibration, Calibration
Workflow-Driven System Action
Notify Asset OwnerGenerate Work OrderC
ondi
tion
Bas
ed
Auto-Creates WorkSeasonal &
Alternative Strategies
Real-Time, Recommended Forecast Based on Plans, Estimates, and Actual Usage
Dynamic Plan Adjustments
MaintenanceForecast
Planned UsagePlanned Calendar Events,
Production Forecast
Actual UsageAPIs to Monitoring
Systems / Multiple Meters
MaintenanceSchedules
Estimated LifeRun to Failure,
Planned breakdowns
Pre
vent
ive
Plan Maintenance and Repairs in Any Environment
Self-Service Work RequestsEnable Immediate Problem Reporting
ReportedProblem
AssetOriginator
Rotable
Status Change
• Optionally assign asset / serial number• Intelligent default of asset information
• Allow users to report problems for themselves and for other users
• Accept a condition which triggers a request• Accept a request from 3rd party system
Capital Asset
Machine/ProgramInterface
Any Employee
Generate Request
Truck Number 103
Asset / Serial Number
Generate Request
Work Request
Demo
Preventive MaintenancePredictive MaintenanceReactive Maintenance
Rebuildables
Planned Maintenance
(Refer to demo script)
Predictive Maintenance
Collection PlansCreate WO to Inspect an Asset
Enter Conditions based on Inspection
WR Automatically CreatedCreate WO with ref to WR
Reactive Maintenance
(Refer to demo script)
Rebuildables
(Refer to demo script)
Rebuildables
Discovery Map
Centralized and Organized
Information
Preventive Maintenance
Paper based tracking of work orders•Equipment 201
•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Predictive Maintenance/
Equipment Monitoring
Increase operational
efficiency and productivity
Decrease equipment unplanned downtime/
failures
More accurate spare parts
planning
Ensure optimal
quality and safety of work
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Increase work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost control
Reactive Maintenanc
e
Maximize Asset
Utilization
Compliance
Discovery Map
Centralized and Organized
Information
Preventive Maintenance
Paper based tracking of work orders•Equipment 201
•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Predictive Maintenance/
Equipment Monitoring
Increase operational
efficiency and productivity
Decrease equipment unplanned downtime/
failures
More accurate spare parts
planning
Ensure optimal
quality and safety of work
Fail to capture all
maintenance work details
Minimize maintenance
cost
Hard to track maintenance
cost
Increase work order
scheduling efficiency
Inability to do analysis on
transactional information
Decrease maintenance cost control
Reactive Maintenance
Maximize Asset
Utilization
Execute Work Orders
(Refer to demo script)
Demo Flow
Review WO Cost Estimates
Issue Materials to
WO
Enter Resource
TransactionsComplete
WO
Demo Flow
Review WO Cost Estimates
Issue Materials to
WO
Enter Resource
TransactionsComplete
WO
Demo Flow
Review WO Cost Estimates
Issue Materials to
WO
Enter Resource
TransactionsComplete
WO
Demo Flow
Review WO Cost Estimates
Issue Materials to
WO
Enter Resource
TransactionsComplete
WO
Demo Flow
Review WO Cost Estimates
Issue Materials to
WO
Enter Resource
TransactionsComplete
WO
Demo Flow
Review WO/ Assign
employeeCost
EstimatesIssue
Materials to WO
Enter Resource
TransactionsComplete
WO
Discovery Map
Centralized and Organized
Information
Preventive Maintenance
Ability to enter WO
transactions in an
integrated system
•Equipment 201•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Predictive Maintenance/
Equipment Monitoring
Increase operational
efficiency and productivity
Decrease equipment unplanned downtime/
failures
More accurate spare parts
planning
Ensure optimal
quality and safety of work
Capture all work order
details (actuals)
Minimize maintenance
cost
Track maintenance
cost
Increase work order
scheduling efficiency
Ability to do analysis on
transactional information
Increase maintenance cost control
Maximize Asset
Utilization
Rebuildables
Reactive Maintenanc
e
Compliance
– Objective: Set institutional targets – Fact: Provide performance-based metrics– Exception: Continuously evaluate performance
Manage By…
What is my work order completion percentage?
Deliver Daily Business IntelligenceReal-Time Access to Complete Business Information
Are work order backlog and asset downtime improving?
Where are the largest cost variances and what is their trend?
What is my request to resolution cycle time?
How can resource utilization be improved?
Corporate Governance:Visibility, Control,
Efficiency
Automate Processes and Extend to Suppliers & Subcontractors
YourCompany
Suppliers & Subcontractors
• Consolidate and reconcile financial information rapidly
• Automate maintenance processes & enable self-service
• Simplify IT infrastructure• Leverage best practices from
different groups / regions
Visibility
Efficiency
Provide Single Source of the Truth Centrally Manage Policies and Procedures
Control
Orders
Invoices
Payments
Requisitions
• Identify and respond earlier to significant production outages
• Enable real-time access and analysis of maintenance KPIs
• Consolidate capital improvement costs and expenses globally
• Integrate and centralizemaintenance operations
• Document SOPs and track safety / regulatory compliance
• Automate work order / work request approval
• Manage subcontractor communications
Demo
Discoverer Reports
SummarySummary
Value Proposition
Centralized and Organized
Information
Preventive Maintenance
Ability to enter WO
transactions in an
integrated system
•Equipment 201•Specifications•Procedures•Skills
Use information to speed up the
process
Use information to
create meaningful
reports
Predictive Maintenance/
Equipment Monitoring
Increase operational
efficiency and productivity
Decrease equipment unplanned downtime/
failures
More accurate spare parts
planning
Ensure optimal
quality and safety of work
Capture all work order
details (actuals)
Minimize maintenance
cost
Track maintenance
cost
Increase work order
scheduling efficiency
Ability to do analysis on
transactional information
Increase maintenance cost control
Maximize Asset
Utilization
Rebuildables
Reactive Maintenanc
e
Compliance
Oracle Enterprise Asset Management
Multiple maintenance strategies,work order planning & relationships, spares mgmt, predictive analysis
Drive MaintenanceDrive MaintenanceBest PracticesBest Practices
Project planning and execution, global logistics, asset disposal management
Manage the Full Manage the Full Asset LifecycleAsset Lifecycle
Common data model, flexible financial accounting and control, integrated intelligence
Support Compliance and Support Compliance and Corporate GovernanceCorporate Governance
Replace Standalone Replace Standalone Maintenance SystemsMaintenance Systems
Single global instance with out ofthe box integration
Provide SimpleProvide SimpleSelf-Service AccessSelf-Service Access
Self service role-based access, automated work request, maintenance user workbench
Thank You