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    A

    Project Report

    On

    Management Information System in I.T. Sector

    And

    Project Report on Canbay I.T. Industry

    Post Graduate Dipoma in Management

    Conduct by

    T!e Indian Institute of Panning " management #Mumbai$

    %nder t!e guidance " &eaders!ip

    Mr' Mansor A (!an.

    Submitted by

    )aider.M.S.

    PGP#*+,*-$/

    THE INDIAN INSTITUTE OF PLANNING AND MANAGEMENT

    (MUMBAI)

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    Contents

    Number Topis

    !" A#no$%e&'ement

    " *nb*+ Histor+

    ," *nb*+ Mi%estones

    -" M+ .esponsibi%ities *s * prob*tion o//ier

    0" M*1or .esponsibi%ities *re *s /o%%o$s

    2" In s3ort m+ &*+ to &*+ $or#

    4" $3+ *nb*+ is boomin'

    5" *nb*+ Inte%%i'ene

    6" *nb*+ De%i7er

    !8" Outsourin' 9 M*inten*ne

    !!" Testin' Ser7ie

    !" *nb*+ De%i7er

    !," App%i*tion De7e%opment 9 Te3 Inte'r*tion

    !-" Enterprise App%i*tion

    !0" *nb*+ opens t3ir& F*i%it+ in Pune

    !2" U"S" 1ob %ose up in BPO Boom

    !4" Intern*tion*%: * $3o%%+;o$ne& subsi&i*r+ o/

    HSBC

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    !5" Se%ete& *s one o/ IT

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    /e 3oud aso i4e to con6ey our !eartfet t!an4s to Mr. Mansor A (!an(A12A9 P6t &td5Pune pro6ide us a necessary information pertaining toour topic on Management Information System in I.T. sector.

    )aider.M.S.

    *nb*+ Histor+

    (anbay:s journey to t!e present day is not ony a passage t!roug!

    time5 but aso a ric! and inspiring journey t!at spans geograp!ies andcutures. In ;

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    Guided by a 6ision t!at sti endures5 (anbay is no3 a goba IT

    ser6ices firm 3it! appro7imatey ?5+** associates 3ord3ide. Today5(anbay pro6ides a !ig!y,integrated suite of management consuting5tec!noogy integration and de6eopment5 and outsourcing soutions

    t!roug! a pro6en goba dei6ery patform to cients focused oninancia Ser6ices and Consumer " Industria Products5 as 3e as anemerging presence in t!e Communications " Media and &ifeSciences industries. (anbay is a CMM &e6e + assessed company!ead@uartered in greater C!icago 3it! offices in 1ort! America andIndia as 3e as &ondon5 Singapore5 )ong (ong and Mebourne.

    T!e name (anbay is a 3!imsica combination of t!e first and ast

    syabes of t!e !ome country and city of t3o of t!e founders5 o!nPatterson and Dieep 1at!BCanada and 2ombay. In ;

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    Ran4ed F; on t!e Soft3are +**E5 Soft3are Maga>ines ist of t!e

    3ords foremost soft3are and ser6ices pro6iders.

    88

    )onored as a inaist for (PMGS Iinois )ig! Tec! A3ard5E t!e

    ony a3ards e6ent in Iinois t!at e7cusi6ey !onors t!e ac!ie6ementsof t!e !ig! tec! industry.

    1amed a finaist for T!e C!icago Soft3are Association #CSA$

    &ig!t!ouse A3ard5E a prestigious a3ard presented to t!e company3!ic! t!roug! sustained gro3t!5 nationa reputation and recogni>ede7ceence in product and ser6ices best represents t!e Siicon Prairies

    stature as !ome to eading @uaity information tec!noogycompanies.&isted on CR1s &ist of ast Gro3ing SoutionPro6iders.E T!e soft3are maga>ine ran4s (anbay as one of t!e3ords argest soft3are and ser6ices companies.

    Seected as one of t!e 2est Paces to /or4 in Information

    Tec!noogy #IT$E by IDGs Computer3ord5 t!e ne3spaper for ITeaders.

    )onored as a inaist for (PMGS Iinois )ig! Tec! A3ard5E t!e

    ony a3ards e6ent in Iinois t!at e7cusi6ey !onors t!e ac!ie6ementsof t!e !ig! tec! industry.

    1amed a finaist for T!e C!icago Soft3are Association #CSA$

    &ig!t!ouse A3ard5E a prestigious a3ard presented to t!e company3!ic! t!roug! sustained gro3t!5 nationa reputation and recogni>ede7ceence in product and ser6ices best represents t!e Siicon Prairiesstature as !ome to eading @uaity information tec!noogy companies.

    &isted on CR1s &ist of ast Gro3ing Soution Pro6iders.E T!esoft3are maga>ine ran4s (anbay as one of t!e 3ords argestsoft3are and ser6ices companies.

    Seected as one of t!e 2est Paces to /or4 in Information

    Tec!noogy #IT$E by IDGs Computer3ord5 t!e ne3spaper for ITeaders.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    88,

    Reac!ed H;**M re6enue mar4.

    07panded India operations to )yderabad and ac!ie6ed our first CMM

    &e6e + certification for project 3or4.

    Raymond Spencer5 C!airman and C!ief 07ecuti6e Officer5 is seected

    as a finaist in t!e ** Iinois 0rnst " 9oung 0ntrepreneur Of T!e9earE #0O9$ a3ards program.

    88-

    A3arded one of t!e first goba assessments for CMM &e6e + 3!ic!

    6aidated our goba de6eopment approac! and met!odoogies5ensuring t!e (anbay goba e7perience is t!e same regardess ofgeograp!y.

    Ceebrated our ;+ year anni6ersary and became a pubicy traded

    company5 isting on t!e 1ASDAJ under t!e symbo (2A9.

    880

    Ac@uired Accurum5 an IT ser6ices pro6ider to t!e capita mar4ets

    industry. T!e ac@uisition ga6e (anbay strong e7pertise in tradingsystems5 ris4 management and data management for capita mar4etsfirms and broug!t a strong cient base for t!e Securities "In6estments practice.

    1amed to orbes ist of t!e + astest Gro3ing Tec!noogy

    Companies. In addition to t!e orbes ran4ing5 (anbay 3as named t!eF< fastest gro3ing sma company in America by 2usiness/ee4maga>ine5 and 3as aso recogni>ed for our inno6ation in financiaser6ices tec!noogy by American 2an4ers inTec! ;**5 GobaSer6ices maga>ines Goba Ser6ices ;** and IT /ee4s Top +*Tec!noogy Inno6ators.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    Recogni>ed by CMP Medias KAR2usiness maga>ine as one of

    1ort! Americas top tec!noogy integratorsE in its annuaKAR2usiness +** ist. (anbay 3as ran4ed F;+L o6era and F; int!e fastest gro3ing companiesE category.

    Raymond Spencer5 C!airman and C!ief 07ecuti6e Officer5 named

    0rnst " 9oung 0ntrepreneur Of T!e 9ear **+E for t!e IinoisRegion.

    (anbay earned t!e &OMA 07ceence in 0ducationE A3ard for

    educationa e7ceence in t!e insurance industry.

    882

    Ac@uired Adjoined Consuting5 ran4ed F< on 0ntrepreneur

    Maga>ines )ot ;**E &ist of t!e astest Gro3ing 0ntrepreneuriaCompanies in t!e %S. T!e combined firm offers more formamanagement consuting focused on customer 6aue and operatingefficiency 3!ie deepening our 0RP impementation capabiity.(anbays core strengt! in inancia Ser6ices is broadened intoConsumer " Industria Products5 gi6ing us a second strong 6ertica offocus. T!e addition of Adjoined aso gi6es (anbay a presence in t!eCommunications " Media and &ife Sciences industries.

    1amed a eader in t!e Internationa Association of Outsourcing

    Professionas first e6er ran4ing of t!e 3ords top outsourcing ser6icepro6iders5 T!e Goba Outsourcing ;**.E

    Opened an office in Dubin5 Ireand to ser6ice our gro3ing presence

    in 0urope.

    Inaugurated our ne3 state,of,t!e,art )yderabad campus 3it! t!e

    capacity to !ost appro7imatey L5*** associates.

    &aunc!ed t!e (anbay Researc! Institute5 (RI5 an operating unit

    focused on dei6ering industry,specific5 consumer demand researc!.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    /on 2est MIS " IT Organi>ationE A3ard in T!ird Annua

    Internationa 2usiness A3ards #Ste6ies$ in recognition of ourconsistent efforts to dri6e to3ard acceerated gro3t! t!roug!inno6ation in professiona ser6ices.

    M+ .esponsibi%it+ *s prob*tion o//ier>

    I !a6e been seected by (anbay Soft3are P6t &td Pune India5 as )Re7ecuti6e. I 3or4ed under matured5 more professiona en6ironment for about mont!s5 under t!e guidance of Mr Mansoor Ai (!an5 3!o is Project

    &eader in (anbay and 3or4ing since **L.

    Since (anbay is one of t!e most popuar and fastest gro3ing soft3arecompany. or t!is 4ind of organi>ation t!e !uman resource is a majorc!aenge. To fufi t!e mar4et c!aenges5 T!e )R department aocated meas )R e7ecuti6e on Probation under t!e guidance and super6ision of t!ee7perienced professiona.

    M+ m*1or responsibi%ities *re *s /o%%o$s"

    Since I 3as a part of Taent Searc!E team5 my daiy job is to find t!esuitabe profies in job portas or 3or4 3it! (anbay consutati6e partners to

    pro6ide and suitabe tec!nica profies.

    After find t!e suitabe profies5 t!e ne7t duty is to ta4 to t!e candidate for3iingness to ta4e t!e tec!nica inter6ie35 and getting suitabe fe3 initiainformation suc! as

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    Current saary detais

    /!at is your current saary

    07pected Saary

    Current &ocation

    oining period

    Detais of Tec!nica e7pertise.

    2est time to sc!edue t!e tec!nica inter6ie3

    /!ene6er you find it suitabe..

    Persona or Teep!onic If persona t!en suitabe time.

    After getting t!e abo6e detais5 ne7t step in taent searc! is to for3ard t!emost suitabe profies to tec!nica managers for re6ie3.

    After tec!nica Manager appro6es t!e profies5 t!en ne7t step is to sc!edue atec!nica inter6ie3 bet3een candidate and tec!nica Pane.

    After competion of tec!nica inter6ie35 based on t!e feedbac4 pro6ided byt!e tec!nica pane t!e furt!er processing 3i be carried.

    T!e ne7t processing 3i aso incude t!e second round of tec!nicainter6ie3 or sc!eduing directy a )R inter6ie3.

    My job 3as just to sc!edue t!e )R inter6ie35 and our seniors are to ta4e t!einter6ie3. 2ut as far as my earning I aso is to ta4e part in )R inter6ie3 to4no3 t!e content of t!e inter6ie3.

    If candidate if o4 3it! t!e 4anbay compensation t!en ne7t step is to reeaset!e offer. I 3as in6o6ed in preparing t!e (anbay job offer5 after offer is

    been reeased t!en t!e staffing team is to pace t!e candidate to a tec!nicaproject.

    In s3ort m+ D*+ to D*+ responsibi%ities *re *s /o%%o$s:

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    inding suitabe profies in job portas based on t!e tec!nica criteria

    Caing t!e candidate to get basic )R detais

    or3arding t!e profies to tec!nica Managers to s!ort isting

    Once candidate is s!ort isted t!en sc!eduing a tec!nica inter6ie3

    Communicating t!e tec!nica inter6ie3 resut to candidate.

    If candidate ceared t!e tec! inter6ie3 t!en sc!eduing t!e second tec!inter6ie3

    If second tec! inter6ie3 is not re@uired t!en sc!eduing t!e )Rinter6ie3

    If candidate accepts t!e 4anbay norms and fufi a t!e tec!nica as3e as )R detais t!en preparing t!e offer.

    ina step is to reease t!e offer to t!e candidate.

    @ e t!e data t!ey use to ma4e decisions. /it!2usiness Inteigence5 t!ey !a6e a compete set of trusted data at t!eirfingertips.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    Se6era years ago5 corporations in6ested !uge sums of money upgradingt!eir enterprise appications in anticipation of 9(. Since t!en5 ne3opportunities to automate CRM5 Procurement5 and on,ine saes !a6e

    presented t!emse6es as companies appy e2usiness tec!noogies to e7tendt!eir net3or4s to partners and suppiers. Since different 6enders typicayde6eop t!ese systems5 t!e data is not consistent from one system to t!ene7t5 c!aenging anaysis at t!e enterprise e6e. T!us5 ne3 systems mustincude anaysis capabiities so business users5 from 3or4ers to e7ecuti6es5can discern enterprise performance and adjust operations accordingy. Acompete business inteigence soution integrates disparate data 3it!in anenterprise 3are!ouse arc!itecture5 ma4ing information a6aiabe in aconsistent and standardi>ed manner.

    *nb*+ De%i7ers

    (anbay:s business inteigence offerings are speciay designed to meet t!ec!aenges of goba businesses. Our e7pertise turns corporate,3ide data intoinformation and t!en into coecti6e inteigence. Inteigent decisions dri6een!anced re6enue5 reduced ris45 cost containment and a better operationaunderstanding of your business.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    (anbay offerings incude'

    2usiness Case and Project Rationai>ation

    2I soution scoping5 seection and impementation

    Data 3are!ouse strategy5 design and impementation

    2usiness Inteigence Portas

    0nterprise Reporting Strategy " Impementation

    2aanced ScorecardN(PI Das!boards

    0ducation " Training

    Outsourcing " Maintenance

    IT infrastructure and appication management Outsourcing pro6ides accessto competiti6e s4is t!at can be difficut and costy to ac@uire. Additionay5sourcing ao3s resources t!at can be e6eraged to !ep you fe7iby respondto t!e fuctuating demands of personne and !ard3are support5 as 3e as tofast,mo6ing de6eopment initiati6es and business re@uirements.

    In today:s !ig!y competiti6e and rapidy c!anging mar4etpace5 3!eree6ery ad6antage counts5 t!e abiity to focus on your 4ey imperati6es ma4esa t!e difference.

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

    http://www.kanbay.com/images/BI-Diagram-Large.png
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    As t!e tec!noogy en6ironment continues its rapid pace of c!ange5 more andmore companies consider outsourcing for bot! strategic and tacticaobjecti6es. /!en anay>ed5 t!e @uantitati6e and @uaitati6e resuts of bot!are compeing5 and incude t!e foo3ing'

    Optimi>ing appications for a ma7imi>ed Return on In6estment.

    Predicting e7penses for accurate budgeting and forecasting purposes.

    Impro6ing time,to,mar4et on ne3 products and ser6ices.

    Access to a professiona staff to compement and e7tend resourcepoos.

    Reducing tota cost of o3ners!ip t!roug! a resource,s!aring mode.

    2uit,in disaster reco6ery and business continuity panning.

    Increased abiity to refocus corporate resources on core acti6ities.

    Guaranteed performance e6es supported by incenti6es and penaties.

    (anbay offers a compete5 fe7ibe array of ser6ices t!at are focused on cost,effecti6e and efficient business soutions5 3!ic! can be scaed to gro3 aong3it! your business.

    Testin' Ser7ies

    2ot! front,ine e7perience and objecti6e researc! s!o3 t!at 3!en testing ispanned and impemented at t!e first stages of an initiati6e t!e ris4s offaiure5 incuding t!ose associated 3it! project and future maintenance costs5are greaty reduced. In fact5 a ** study conducted by t!e 1ationa Instituteof Standards and Tec!noogy demonstrated t!at t!e remo6a of a soft3aredefect after a system is operationa can cost t3o to fi6e times more t!an if it3ere corrected during fina @uaity assurance #JA$ testing.

    2usinesses are increasing in6estments in testing and @uaity managementand reying on independent e7terna e7perts as a standard component ofsoft3are projects. T!is proacti6e approac! can resut in a * cost sa6ingsnot ony during project de6eopment but aso t!roug!out t!e ifecyce of anappication,and utimatey produce a !ig!er @uaity system.

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    *nb*+ De%i7ers

    (anbay:s independent testing ser6ices assure business success by pro6idingan independent and objecti6e 6ie3 of current test processes. /e recommendt!e toos5 tec!noogies5 and met!odoogies best suited to ac!ie6e your

    business objecti6eB3it! buit,in metrics demonstrating gains inefficiencies.

    Our professiona test engineers possess !ig!,e6e s4is in'

    unctiona " Regression Testing

    %ser Acceptance Testing

    Performance5 &oad " Stress Testing

    Compatibiity Testing

    Kaidation " Kerification

    %sabiity Testing

    Pubic /ebsite Monitoring

    Kision P&%SQ Testing

    Test Automation

    Appication Security Testing

    Designing Test Soutions

    Testing Strategies

    Test Process Impementation

    Test Management

    Test Asset Management

    Test 0n6ironment Set %p

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    Our e7perience in a major testing toos5 aong 3it! e7pertise inautomating automation5 guarantees a !ig!er return on your in6estment.Additionay5 (anbay:s 3e,stac4ed test ab can simuate your productionen6ironments by carrying out functiona5 performance5 automated or manuatesting.

    App%i*tion De7e%opment 9 Te3no%o'+ Inte'r*tion

    (anbay:s appication de6eopment and tec!noogyintegration soutions enabe cients to ma4e strategicdecisions based on information gat!ered across t!eiro3n enterprise. Regardess of t!e soution5 our singuargoa is to impement 6iabe business soutions andtec!noogy toos t!at enabe a @uic4 and sustainabe

    return5 @uic4y.

    /it! seasoned e7perience in buiding IT patforms t!atsupport a range of major business processes5 (anbay !eps cients ac!ie6estrategic objecti6es 3it! impressi6e tec!noogy 4no3,!o3 in'

    Integrating compe7 transactiona systems and constructing eading,edge coaborati6e computing net3or4s.

    Designing and depoying customer reations!ip management and saesforce automation soutions.

    2uiding ca centers and Internet portas.

    Mining customer data.

    0ffecting systems integration.

    *nb*+ De%i7ers

    Comprised of 6eteran tec!noogists and !ands,on professionas5 (anbay:sappication de6eopment and tec!noogy integration team possesses asuperior s4is set5 specificay dedicated to ser6icing t!e IT needs ofinancia Ser6ices5 Consumer and Industria Products5 &ife Sciences5

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    Communication and Media industries5 3it! specia strengt! in datamanagement5 suppy c!ain optimi>ation and customer ser6ice tec!noogy.

    2y depoying rig!t,si>ed teams of tec!noogists5 3e can create fast5 yetmeticuous tec!noogy impementations 3it! greater impact t!an t!ecompetition at a fraction of t!e cost.

    /!ie focusing on cients: ROI timeframes5 3e offer , in tandem 3it! ourstrategy partners ,, t!e insig!t and guidance to affect an integrated !oisticenterprise t!roug! t!e impementation of c!ange management issues5

    business processes and 3or4fo3s.

    (anbay:s appication de6eopment offerings dei6er 3ord,cass businesssoutions across mar4et,eading tec!noogy patforms. Ser6ices incude'

    Industry Soutions " Pac4ages' Customi>ations and integration forindustry,specific appications suc! as Caypso for trading and KisionPus for

    payment systems.

    0nterprise arc!itecture #0A$' Content and document management8process and inteigent portas8 3eb ser6ices and enterprise appicationintegration #0AI and SOA$8 3or4fo3 and business process management8usabiity and information arc!itecture8 custom appication de6eopment8 and

    pac4age integration engineering.

    &egacy moderni>ation' Re6erse engineering and appicationsunsetting8 appication componenti>ation8 con6ersions and migrations8 and

    portfoio anaysis.

    /eb enabement' Tec!nicaNarc!itecture design consuting8 enterpriseappication integration8 and fu ifecyce 3eb de6eopment.

    Enterprise App%i*tions

    ust ten years ago most eading companies became focused on t!e concept ofintegrated business processes and information systems. A 4ey success factorin ac!ie6ing competiti6e ad6antage 3as substantiay impro6ing internaoperations. So bac4 t!en t!e objecti6es seemed simpe,streamineoperations5 reduce costs and integrate information.

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    2ut in itte more t!an a decade5 t!e rues of t!e game !a6e c!angedsignificanty. T!e economic do3nturn5 couped 3it! a fiercey competiti6eand cost,sensiti6e en6ironment5 !as created a situation in 3!ic! internafocus is insufficient for successfuy managing an enterprise. %nderstandingt!e critica nature of coaboration5 today:s successfu companies !a6ee7panded t!eir sp!ere of infuence and reations!ips to encompass aconstituents' suppiers5 customers5 reguators and in6estors. A 4ey enaberfor estabis!ing and fostering coaboration is tec!noogy5 for 3!ic! t!e

    primary appications are 0nterprise Resource Management #0RM$ systems.

    0RM is t!e ogica combination of more traditiona 0nterpriseRe@uirements Panning #0RP$ systems5 incuding coaborati6e SuppyC!ain Management #SCM$ systems and 3eb,enabed patforms. 0ac!e6erages t!e ot!er to dei6er a !ig! rate of return for companies 3iing to

    ma4e t!e in6estment in t!eir peope5 processes and tec!noogy.

    )o3e6er5 companies operating and competing 3it!out an 0RM strategytoday are sadded 3it! burdensome processes5 !ig! costs and d3indingmar4et s!are. In t!e ;st century5 embar4ing on an 0RM process and systemimpementation is not an option5 but a strategic imperati6e.

    /it! fuy,integrated systems finay ao3ing for rea,time informatione7c!ange bet3een internay and e7ternay dri6en business processes5 acompany:s capabiity to rapidy adapt to c!anges in mar4et conditions can be

    substantiay acceerated5 resuting in decreased costs.

    0RM supports a of an enterprise:s interna and e7terna business processes5incuding'

    Panning and forecasting

    Order management5 procurement and in6entory management

    inancia management

    )uman resource management

    *nb*+ De%i7ers

    At (anbay5 3e dei6er t!oug!t eaders!ip5 best,practice e7ceence ande7pertise in 0RP Appications #suc! as SAP5 Orace5 and PeopeSoft$ and

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    SCM Appications #suc! as Manugistics5 i5 and &ogiity$. T!e outcome'significant Return on In6estment for our customers.

    T!roug! a !ig!y resuts,dri6en coaborati6e process5 our team oftec!noogy and process e7perts'

    Assess t!e cient:s business strategy and t!e impications of processand systems c!ange on t!e enterprise #bot! internay and e7ternay$.

    Compare and contrast different 6endor offerings to seect t!e mostappropriate soution5 t!an4s to our deep understanding of eac! 6endor:scapabiity.

    Aign processes t!roug!out t!e company on t!e basis of consistentcriteria.

    Appy our appications e7pertise to de6eop a tig!t integration ofsystems and business processes.

    0nsure a smoot! transition of systems s4is and 4no3edge transfer toour customers t!roug! s4ied project and c!ange,management resources.

    Ma7imi>e t!e bottom,ine business 6aue of your SAP5 Orace andPeopeSoft in6estments. (anbay is a 1ationa SAP Impementation and

    )osting Partner5 and a Certified Orace Partner.

    In addition5 3e offer CRM tec!noogy e7pertise in Siebe5 Orace5 SAP andPeopesoft. Our CRM ser6ices run t!e gamut from predicti6e anaysts tocampaign management.

    *nb*+ opens t3ir& /*i%it+ in Pune

    (anbay Internationa5 t!e %S,based premier goba systems integrator in t!efinancia and security ser6ice sector5 on Tuesday e7panded operations inIndia by opening its t!ird faciity at Pune to meet t!e gro3ing customerdemand in t!e %S5 0urope and Asia.

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    T!e e7pansion comes in t!e 3a4e of ne3 customer orders and (anbay:scommitment to e6erage Indian s4i sets to augment its business.

    T!e H=,miion Iinois company pans to e6erage its India operations forpro6iding cost efficient5 customised and scaabe financia soft3are soutionsto corporations5 3ord3ide.

    As t!e argest soft3are de6eopment centre outside t!e %nited States5 t!eIndian operations represent t!e core of (anbay:s soft3are acti6ities.

    (anbay !as buit an impressi6e cient ist5 incuding ortune +** firms.

    After ramping up its Indian empoyee strengt! to ;** from +** ast year5(anbay pans to increase t!e number to *** by **+. T!e ne3 faciity 3i!ouse about ++* soft3are professionas.

    T!e ne3 faciity refects t!at t!e company:s capacities are fuy engagedand are ready to underta4e ne3 projects.

    /e can dei6er t!e best of soft3are soutions 3it! our team of soft3areprofessionas and t!e infrastructure buit at t!e t!ree faciities5 (anbayIndia C0O Cyprian D:Sou>a said in a statement on Tuesday.

    T!e decade,od (anbay !as been an eary proponent of offs!ore outsourcing

    business mode5 and !as benefited most by offering soft3are soutions to itscustomers t!roug! t!e goba dei6ery mode.

    Goba offs!ore outsourcing at competiti6e prices is becoming a criticasuccess factor for goba majors for appication,reated ser6ices.

    According to Gartner5 by **L5 about L* per cent of %S enterprises 3oud beoutsourcing IT ser6ices t!roug! a goba dei6ery mode5 D:Sou>a stated.

    US 1ob %oss up on BPO boom

    Mean3!ie5 (anbay !as signed a ne3 four,year H?+,miion contract 3it!)ouse!od

    Intern*tion*%: * $3o%%+;o$ne& subsi&i*r+ o/ HSBC"

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

    http://www.rediff.com/money/bpo.htmhttp://www.rediff.com/money/2003/jul/15bpo1.htmhttp://www.rediff.com/money/bpo.htmhttp://www.rediff.com/money/2003/jul/15bpo1.htm
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    (anbay:s ser6ices for )ouse!od range across core businesses5 incudingconsumer and ending5 mortgage5 ban4ing data5 testing and internamessaging systems.

    Se%ete& *s one o/ IT

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    Prior to founding (anbay5 Mr. Spencer ser6ed for * years 3it! t!e Instituteof Cutura Affairs #ICA$5 a %nited 1ations,recogni>ed pri6ate 6ountaryorgani>ation #PKO$ focused on 3ord3ide rura and communityde6eopment. Mr. Spencer is acti6e in 6arious professiona and c!aritabeorgani>ations5 incuding t!e 0conomic Cub of C!icago5 and 3as recentyinducted to t!e C!icago Area 0ntrepreneur )a of ame. )e is a member oft!e Ad6isory 2oard of t!e Cross,Atantic 2oard of t!e Cross,AtanticTec!noogy und5 a 6enture capita fund focused on in6estments in t!e %S5Ireand and Great 2ritain.

    William F.Weissman ChiefFinancial Officer

    2i /eissman is C!ief inancia Officer at (anbay Internationa5 Inc. Int!is roe5 !e is responsibe for a goba finance functions and o6ersees

    financia panning5 accounting5 ta75 treasury5 faciities management5 egaand in6estor reations acti6ities.

    Mr. /eissman joined (anbay in ;

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    AparnaU. Katre Chief OperatingOfficer, Centers of Excellence

    Aparna %. (atre ser6es as C!ief Operating Officer for Centers of 07ceencefor (anbay Internationa5 Inc. Ms. (atre !as successfuy managedorgani>ation c!ange in t!e area of @uaity in soft3are engineering. oining(anbay in ;

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    consumer products company as Kice President and Genera Manager of t!eirConsumer Products Di6ision.

    In ***5 !e returned to consuting as C!airman5 C0O5 and ounder ofAdjoined Consuting. %nder Mr. Rogers eaders!ip5 Adjoined 3asrecogni>ed as one of t!e fastest gro3ing5 most successfu consuting firms in

    1ort! America and 3as ac@uired by (anbay in Marc! **?.

    Mr. Rogers graduated from t!e%ni6ersity of orida 3!ere !e earned a 2ac!eor of Science5 Industria0ngineering. Recenty Mr. Rogers 3as incuded in Consuting Maga>ine:sannua ran4ing of t!e Top + Most Infuentia Consutants.

    Roy K. StansburyChief Operating Officer, GlobalIndustry olutions

    Roy Stansbury eads (anbay:s Goba Industry Soutions. In t!is roe5 !eruns our partner:s outsourced IT dei6ery organi>ation in mutipe ocations

    across t!e %S5 t!e %(5 )ong (ong and India. )a6ing i6ed and 3or4ed int!e Asia Pacific region for ;= years5 Mr. Stansbury de6eoped aninternationa perspecti6e and strong capabiities for managing projects and

    personne across mutipe time >ones and cutures.

    oining (anbay in ;ationa transformation5 and!ig!,performance 3or4 systems.

    Cyprian D'SouzaChief Culture Officer

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    2oard Member Cyprian D:Sou>a is (anbay:s C!ief Cuture Officer. In t!isroe5 !e o6ersees a of (anbay:s operations in India5 one of t!e company:sargest centers of e7ceence 3it! associates in Pune5 )yderabad andC!ennai.

    Mr. D:Sou>a joined (anbay in ;

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    .eommen&*tion

    Sufficient Manpo3er is re@uired

    )ard 3or4 training re@uired to t!e team of (anbay

    2rand ad6ertisement is re@uired for (anbay

    0ffecti6e foo3 up of cient is re@uired

    Kery nice 3or4 in soft3are de6eopment

    Try to more and more suppements targeting different soft3arede6eoping companies.

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    BIBLOG.APH

    !" $$$"#*nb*+"om

    " $$$"msn"om

    ," $$$"'oo'%e"om

    L. $$$"*ns$er"om

    T)0 I1DIA1 I1STIT%T0 O P&A11I1G A1D MA1AG0M01T #M%M2AI$

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    N*me > H*i&er"M"S"

    B*t3 > PGP (80;84) F B;!

    .o%% No > 24

    I"D" No >

    Are* o/ Pro1et > *nb*+ In&ustries P7t"Lt&"

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