canadian institute cumulative effects · based in vancouver, bc serves approximately 1.1 million...
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Canadian Institute – Cumulative EffectsRebuilding Public Trust and Gaining Social License for
New Projects
David A. Bennett
Director, Communications and External Relations
June 20, 2017
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A Leader in North American Utility Industry
• Regulated utilities
• 9 U.S. states
• 5 Canadian provinces
• 3 Caribbean countries
• ~8,400 employees
• Listed on TSX/ NYSE
Turks and Caicos Islands
Regulated Electric
Regulated Gas
Grand Cayman
NewfoundlandPrince
Edward IslandAlberta
British Columbia
Arizona
Ontario
New York State
FERC Regulated Electric Transmission
Oklahoma
KansasMissouri
MichiganIowa
Illinois
A Fortis Company
(1) Market capitalization as of March 24, 2017.
Belize
Long-Term Contracted Hydro Generation
FortisBC’s area of operation
Proprietary and Confidential 3
Based in Vancouver, BC
Serves approximately 1.1 million customers in 135 communities across BC
$1.814 billionrevenue
(Fiscal 2015)
$564 millioncapital expenditures
(before contributions in aid of construction and including cost removal)
4 hydroelectric
generating plants
2 LNG storage
facilities
More than
2,200employees
21 per cent energy consumed in BC
delivered
48,000 kmnatural gas
transmission & distribution pipeline
7,200 kmelectricity
transmission & distribution powerlines
Projects Informal Engagement
180 municipal
200 aboriginal
Projects Formal Engagement
68 municipal
57aboriginal
Changing Public Discourse
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Capital Projects Overview
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• Tilbury LNG expansion
• Eagle Mountain to Woodfibre
Pipeline Project
• Two major pipeline upgrades in the
Vancouver area
FortisBC’s Tilbury LNG facility expansion
Aligning with our Core Values
The way in which we carry out everything we do aligns with our core values of safety,
putting our customer’s first, collaborative, respectful and progressive
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Strategy
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Integrated Team
Public affairs team is part of the project team, have developed in-house skill sets to proactively manage issues
Localized approach
Active and present in the community, seeking local
input and understanding, tailoring our approach
Engaging in a higher degree of
listening
Consult in a meaningful way and demonstrate how
input received has been used to improve the project
Enlisting vocal supporters
Across a range of third parties
Using multiple channels
Drawing on best practices in similar projects;
expanding our digital engagement with the public
Proactive issues monitoring and
mitigation
Correcting misinformation when it arises with media
and our stakeholders
Public open house for natural gas line upgrades, 2017
Community Outreach
Tilbury 1 year milestone event
Community Benefits
Local Government Support
Community Events
Videos
Community Outreach
Woodfibre Project
Received Environmental Assessment approval August
Completed EA consultation requirements by Four First Nations & SFN Approval
Four Compressor station Tours, including local government & community proponent members; video, community meetings, engaged validators to address Valleyclifferesidents concerns
Hosted 10 Open Houses by year end 2016 Hosted Chamber After 5 at the community office, Back to school BBQ attended by 75+ people, presented the
CI funding, picked up by local and social media Sponsored a number of community events and
organizations, including Canada Day, Fresh Air cinema event, Logger Days, Turn Down the Heat Week
Monthly Casual Friday outreach events at community office connecting businesses and updating on project
12+K compressor station video views
Aboriginal community outreach
2016 Examples Supported First Nations Emergency Service Society;
educating communities about Fire Prevention, Safety and basic Fire Fighting training
Celebrated National Aboriginal Day with employees Participated in Kwantlem First Nations integrated
communities ‘First Salmon Festival’ Attended Musqueam, Tsleil-Waututh, and Squamish
Nation Career fairs; spoke with more than 300 individuals amongst the communities, enhancing awareness of FortisBC
Sponsored and attended several Aboriginal Community events; Indspire Awards, Inspiration of Hope Gala with Squamish Nation (featured in community newspaper); Aboriginal Financial Officers Gala event; INAC Operators excellence conference; Aboriginal Business Awards
Kwantlem First Nation Spring Salmon FestivalAboriginal Business Awards
National Aboriginal day 2016
Communications & Media Rix Award Corporate Citizenship
Recognition for our deep commitment to collaborating with stakeholders, Aboriginal communities, and organizations to improve the well-being of the communities we serve.
Responded to 162 questions
2016 Examples• More than 110,000+ page views on
talkingenergy.ca• 13 e-newsletter distributed • Subscribers increased from 50 to 1100• Social media impressions via Twitter or
LinkedIn totaled more than 100k• 14 paid media campaigns sent to market
included digital, print, radio and new channel for FBC - Tims TV
• Produced 40+ pieces of collateral
• Eagle Mountain has a high level of overall public awareness. Virtually all Squamish residents have heard of the project.
• 48% of Delta residents who are aware of the Tilbury expansion have heard that the project has produced economic benefits.
Results
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• Community
• Support from local community leaders
• Aboriginal
• Successfully fulfilled Squamish Nation’s
Environmental Assessment
• Communications and media
• Proactively liaise with media, owning our
story
“The expansion of the Tilbury LNG facility will bring
skilled jobs to our community, providing further
opportunities for growth amongst our local trades
and technical sector.”
Lois E. Jackson, Mayor of Corporation of Delta
Find FortisBC at:
Fortisbc.com
talkingenergy.ca
604-576-7000
For further information,please contact:
Thank you
David A. Bennett