call center services for lawyers and law firms

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Call Center Services for Lawyers and Law Firms

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Post on 14-Jun-2015

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Law firms often have to deal with lots of clients a day through phone, they can greatly benefit from a professional telephone answering service and keep their clients in touch and contented.

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Page 1: Call Center Services for Lawyers and Law Firms

Call Center Services for Lawyers and Law Firms

Page 2: Call Center Services for Lawyers and Law Firms

Running a Law Firm

Running any business can be more than a full time job, but running a law firm takes a 24-hour a day commitment.

Calls can come in at any hour of the day, and if no one is ready to answer the phones or respond to email, then you can lose business.

Page 3: Call Center Services for Lawyers and Law Firms

Answering services are the key to handling emergency calls. By using a

call center provider, you can lock up your offices for the night, and still be prepared for any phone call or message.

Page 4: Call Center Services for Lawyers and Law Firms

Virtual Receptionists Virtual receptionists are trained to answer calls and email for your company. Clients won’t even know they’re not in your office. Clients can make

appointments and inquire about legal services quickly and efficiently with information provided directly from your law firm.

Page 5: Call Center Services for Lawyers and Law Firms

Live Operators Standing By

The benefits of using live operators is undeniable. They can answer questions, take messages, and make appointments any time of the day or night.Don’t frustrate your

clients and risk losing business by using an automated system with limited options.

Page 6: Call Center Services for Lawyers and Law Firms

Custom Message Delivery

Getting your messages from your call center provider is easy and flexible.

You can choose to receive your messages by email, phone, fax, or even text message.

Page 7: Call Center Services for Lawyers and Law Firms

Professionally Trained One benefit of using a call service is that all the agents are highly trained professionals.

They have experience with multiple levels of technology and are able to work efficiently even with difficult equipment.

Page 8: Call Center Services for Lawyers and Law Firms

Advanced Technology

To keep up with the demands, call center agents use the latest technology and work with long distance companies to find the best way to route calls.

Call service agents can even work on your company website by answering emails and using a live chat option for clients .

Page 9: Call Center Services for Lawyers and Law Firms

Save Time and

Money

Answering services are the ones who hire and pay the agents. So you never have to worry about paying for insurance or retirement.

You can decide which calls you want to take when you’re not working. This way you don’t have to constantly check your email to see if you’ve missed an important client’s message.

Page 10: Call Center Services for Lawyers and Law Firms

Make the Call Today

If you believe your law firm could benefit from using a call service, then look at your options today and look forward to a simpler and stress free tomorrow!

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