cab collective final
TRANSCRIPT
CabCollective Share the fare
ELEVATOR PITCH
CabCollective is a one stop taxi sharing service which connects people travelling in the same direction
More profitable routes for taxi companies with reduced risk of fare evasion
Cheaper fares and safety in numbers
Hail, share and pay in a few easy steps
So the question remains, would you rather take your chances on the night bus or share the fare?
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
£££
Pre-Planned Journeys
HOW IT WORKS
Anytime Anywhere
HOW IT WORKS
Pre-Planned Journeys
MARKET OPPORTUNITIES
£2.6 billion per annum 1.8 million
Londoners choose taxi journeys each
week
ECO
CH
OIC
ES
MARKET ANALYIS Strengths
• Environment friendly way of travelling / Green
travel / CO2 reduction
• Disruptive technology and forward thinking
• Socially engaging – community oriented
• Low set up / management costs once established
• Consumer value and savings over traditional
modes of transport
• Competitive advantage over traditional mini cab
transport
Weaknesses• Establishing the model as a trusted alternative means
of transport to consumers• Safety concerns – sharing with unknown passengers• Integration of the technology and passenger
geographical locations• Payment methods• Cost of set up
Threats• Employment laws, licensing, regulations, taxes and
pricing• Fuel levies / increases• IT developments• Competitor reaction• Seasonal trends• App integration with mini cab companies
Opportunities• The UK is a world leader in mobile adoption and
mobile advertising. • Market Opportunity - Mobile Apps & Cab booking
systems are a tested model worldwide. Our model is based upon sharing
• Each day in London alone almost 400k cabs/taxi rides are taken carrying almost 600k passengers
• Geographical scalability• New partnerships with mini cab companies
CRITICAL ISSUES Build Network - a two pronged approach
– Network of reliable licensed drivers to be built - partner with Black Cabs and highly rated minicab companies
– Network of consumers - to be built through social marketing and WOM strategies focusing on places where we queue
Safety– By opting into the service and being required to provide address and payment details the system is less
open to abuse– Option for females to select “female only” cab share option
Payment:– System relies on consumer having adopted their mobile phones as a method of convenient payment.– Contactless payment is already in use through the TFL Oyster Card system and Visa Paywave, which
allows cardholders to make purchases below a nominal amount (e.g. £15).– Mobile app to mimic this ease of use for payment method
How to Share the Fare:– There will need to be algorithms that automatically calculate the optimised journey for a particular group
of people and send this data to the taxi/consumer in advance of the pick-up. This will ensure the ‘deal’ is optimal for all three parties concerned (Both parties sharing and the taxi)
COMPETITION
Filling the gap between individual taxi order services
and public car share services
COMPARATIVE ADVANTAGE
Similar to car sharing but with the added assurance of using a registered taxiComparatively safer as we don’t rely on strangers to drive No pre-planning required as sharing a cab can be done instantaneously or in advance using app.
Enables cheaper cab journeys as the fare is sharedSharing service can be used for any trip not exclusively airport trips like competitorsAccess to a larger pool of cabbies compared to calling individual firms
Car Share ServicesTaxi Booking Services
TARGET MARKET
Smartphone users…
62% of UK population
80%-91%
aged 18-44 years are core target
… who live in urban areas and cannot or do not want to rely on public transport
Source: Ourmobileplanet.comç
MARKET NEEDS
I think @HailoLondon is possibly the best
thing ever invented. Just skipped a 30
person taxi queue & got picked up in 3
mins
The taxi-queue system at Kings Cross is so ineptly & appallingly
designed, I suspect it might have been a task
on ‘The Apprentice’
The taxi queue outside indiabulls is moblike and fairly scary. Really wish they’d clear them
out.
MARKETING OBJECTIVES
App awareness generation
Network of users
Social & WoM
recomme-ndations
Brand awareness
Increasing market share
….offer virtual currency as reward
AND access to exclusive offers
in order to build customer loyalty
MARKETING STRATEGY
CabCollective Rewards will….
PLACE• Mobile app
• Always available
• Real time & pre booked• Places we queue
• Airports• Stations• Events
PROMOTION• Social media
• Event sponsorship• Partnership with taxi firms• Search marketing• Retargeting• Taxi ambassadors
PRICE• Cheaper door-to-door passenger fares• Higher fare for drivers• Free app • 10% fee taken on all journeys
PRODUCT• “One stop taxi shop”• Swift pre-payment through app• Customer rewards• Excellent customer service • No waiting or time wasting
Time conscious passengers looking for cheaper, safe &
green taxis
MARKETING CHANNELS
Social buzz
• Facebook• Twitter• Foursquare• Ambassadors
Time & place
• Heavily populated locations• Airport, station, shopping centre• Events collaboration• Available 24/7
Online
• Mobile app• Search & display targeting (based on
interests)• eCRM• Informational website
Partnerships• Businesses in key locations
• Travel operators
• Taxi firms
Demand Generation• Promotion in focus areas
• Build micro communities
• Organic social growth
• Event sponsorships
• Partner offers
Loyalty Building• Online community
• Incentivise happy customers
to spread the word
• Virtual currency rewards e.g.
when inviting friends as new
customers
• eCRM
SALES STRATEGY
£0.40p flat rate each for every
journey
Only 2 people required on each journey to return financial value
For every 1000 users only 6 Taxis
required in Collective
Only 0.5% monthly growth of App usage required
COST STRUCTURE EXPLAINED
Each traveler (A & B) makes x2 journeys (1 & 2), at £0.40p each.
In each trip and a Taxi makes x2 journeys too at £0.40p each.
Therefore 10 users making x2 journeys each, have collectively made 10 journeys.
Revenue: £12.00
Download and use of the App remains free to encourage adoption of CabCollective
Allows users to Top-Up like Oyster Pay-as-you-go and ‘Tap in’ when journey starts
App calculates fare (including fee) using geo data
Set-up auto top-up (minimum £10 balance required)
CabCollective takes a flat £0.40p fee from every traveller in the journey regardless of final fare
Taxi Drivers pay referral fee of £0.40p to CabCollective for each journey
Flat fee structure creates transparent costing, is simpler to understand and encourages participation
COST STRUCTURE AND USAGECost Structure Explained
£1.20p revenue for 1 journey (x2 travellers+1 Taxi)
Each journey back and forth with 2 passengers and a taxi = £2.40
A B
A B
C D
C D
E F
E F
G H
G H
I J
I J
1 2 1 2 1 2 1 2 1 2
PROJECTED REVENUE AND GROWTH
18 Month Projected Revenue and Growth
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18
Number of App Users 1,000 3,500 6,000 8,500 11,000 13,500 16,000 18,500 21,000 23,500 26,000 28,500 31,000 33,500 36,000 38,500 41,000 43,500
Number of Taxis in Collective 6 21 36 51 66 81 96 111 126 141 156 171 186 201 216 231 246 261
Monthly Number of Journeys
By All App Users 2,000 31,500 54,000 76,500 99,000 121,500 144,000 166,500 189,000 211,500 234,000 256,500 279,000 301,500 324,000 346,500 369,000 391,500
By Each Taxi 750 750 750 750 750 750 750 750 750 750 750 750 750 750 750 750 750 750
Number of Collective Journeys Taken 1,000 15,750 27,000 38,250 49,500 60,750 72,000 83,250 94,500 105,750 117,000 128,250 139,500 150,750 162,000 173,250 184,500 195,750
Revenue from Users £800 £12,600 £21,600 £30,600 £39,600 £48,600 £57,600 £66,600 £75,600 £84,600 £93,600 £102,600 £111,600 £120,600 £129,600 £138,600 £147,600 £156,600
Revenue from Taxis £400 £6,300 £10,800 £15,300 £19,800 £24,300 £28,800 £33,300 £37,800 £42,300 £46,800 £51,300 £55,800 £60,300 £64,800 £69,300 £73,800 £78,300
Total Revenue £1,200 £18,900 £32,400 £45,900 £59,400 £72,900 £86,400 £99,900 £113,400 £126,900 £140,400 £153,900 £167,400 £180,900 £194,400 £207,900 £221,400 £234,900
NB: *Table shows projected revenue based on 2 people sharing each journey made using CabCollective App. Does not show costs such as App development/Management Wages/Capital Equipment Costs
Each App User Makes 2 Journeys Per Week
Each Taxi Makes 25 Journeys Per Day
Based On Only 2 App Users Sharing Each Journeys
Future Growth from Ad Revenue
Targeted Ads (using location data collected during 18-20M period) will be incorporated in App once the number of adopters increases beyond 50K (M21)
LONDON 1 & 2 MILES OF CHARRING
CROSS
1 MILE
2 MILES
2 Person journey is the CabCollective
base
No matter the total fare CabCollective takes a flat fee. x2
Travellers + 1 Taxi Cab @ £0.40 each
Flat fee far profitable when scaled to more
travellers
Simpler model than paying different fees
CALCULATIONS & ASSUMPTIONSAssumptions
Population Size (London) 8,000,000
Working Age (20-64) 65% 5,160,000
Target Market Size (20-29) 500,000 Target Market as % of Population 6%
Growth of Adoption (Monthly) 0.5% 2,500
# of CabCollective Journeys Individual takes (Monthly) 9# of Travellers Per Journey 2Charge per Journey Each Traveller £0.40 Each Taxi £0.40 Number of Taxis to 1000 Users 6
Average Taxi Fares (TFL London)
DistanceJourney Time
(mins)Mon-Fri 6am-
8pmMon-Fri 8pm-
22pmSat-Sun 6am-
10pmNight Rate 10pm-6am
Average Fares
1 mile 9.5 £7.20 £7.20 £7.20 £7.90 £7 2 miles 15 £11.20 £11.40 £11.40 £12.50 £12 4 miles 23 £18.50 £19.00 £19.00 £22.50 £20 6 miles 34 £26.00 £29.50 £29.50 £30.50 £29
Heathrow to C.London 45 £65.00 £65.00 £65.00 £65.00 £65 Charges Structure (% vs Flat Fee) Fee per Customer Fee per Customer % Fee Flat Rate Fee % Fee Flat Rate Fee
2 Customer Journey 7.0% £0.40 4 Customer Journey 7.0% £0.40 Distance % Cost Per Journey Flat Rate Fee Price Difference Distance % Cost Per Journey Flat Rate Fee Price Difference
1 mile £0.52 £1.20 £0.68 1 mile £0.52 £2.00 £1.48 2 miles £0.81 £1.20 £0.39 2 miles £0.81 £2.00 £1.19 4 miles £1.38 £1.20 -£0.18 4 miles £1.38 £2.00 £0.62 6 miles £2.02 £1.20 -£0.82 6 miles £2.02 £2.00 -£0.02
Average Revenue £1.18 £1.20 £0.02 Average Revenue £1.18 £2.00 £0.82
WHY INVEST IN CabCollective?
Large market with scope for additional revenue streams
Increasing preference for mobile commerce
Younger generation shaping consumer trends
Established Taxi apps showing substantial uptake and growth
as well as attracting big investment
It’s an environmentally friendly solution to an everyday problem
Provides both tangible and intangible benefits to the Consumer