BUZZMONITORThe next generation ofSocial Media Tools

E.life Group | Our Business Units

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USA Spain Germany

Colombia

E.life Group | Where we are

E.life Group | Some of our customers

What is Buzzmonitor

1. LISTENING

Design any number of customized reports and organize them in folders. Generate Dashboards displaying any number of charts and share them with your team.

2. SOCIAL ANALYTICS

Measure the performance of your Facebook page, Youtube channel and Twitter profile and compare it with your competitors.

3. SOCIAL CRM

Manage your customers’ interactions and track conversation metrics on your Twitter and Facebook accounts.

4. SOCIAL BIG DATA

Using our exclusive text mining technology coupled with GNIP/Twitter analyse millions of data points about any topic since 2006.

The first Business Intelligence tool for Social Data

Listening

Buzzmonitor allows the creation of unlimited reports through its exclusive report engine allowing cross-referencing, filtering and grouping within more than 40 variables, including bio, comments, terms, brands, followers etc.

Social networks covered (+ millions of sites, blogs and forums):

Listening | Reports & Dashboards

Choose among 4 types of charts and filter or group by tags, terms, sentiment, gender, location, bio and other attributes.

All monitoring projects can be also seen on dashboards and can be

shared with anyone from your team.

Dimension: Unique usersAny report can be also based on unique users to give a much more precise metrics for defining reach.

Beautiful online designAll colors of the reports can be customized directly on the tool without using any other add-on which simplify the life of the user

Listening| Exclusive features

E-mail alerts Buzzmonitor allows the users to set e-mail alerts with specific criteria and choose the list of people that will receive.

Social Analytics

Social Analytics is the best way to analyze the performance of Social Channels and compare them with competitors.

Social networks covered:

Social Analytics | Facebook Pages Performance

12 metrics: compare your Page performance with any competitor’s pages. All this indicators are made online and real time.

E-book: 12 essential indicators from Facebook.

Social Analytics | Buzzmonitor Youtube Analytics

A 10 metrics Analysis Report for your Youtube Channel .

E-book: Youtube: 10 successful indicators.

Social Analytics | Twitter Performance

Buzzmonitor covers Twitter Followers Evolution and TOP Retweets reports.

Social Analytics | Instagram

Buzzmonitor delivers 3 metrics from Instagram: Followers Evolution, Engagement by Posts and Profile Engagement.

* Until 3Quarter 2015 – available in Excel

Social CRM & Community Management

Post, Interact, classify and organize data from Facebook, Twitter and Instagram profiles. Beautiful dashboards can also be created with custom CRM metrics.

E-book: Strategic Social CRM.

Social Networks covered:

Social CRM | Unique features

Ticket Management: embedded workflow to implement a full customer care via Social Platforms.

Author history: records all interactions with every customer.

Deep Profile for Twitter: discover what other brands were mentioned by your users and interact according to his/her preferences.

FAQ: configure most used answers for frequently asked questions and improve the performance of your team.

Social CRM | Balanced Score Card

Buzzmonitor allows supervisors to evaluate analysts through Balanced Score Cards.

Supervisors can design a form with specific metrics and generate a score to her team for a given period.

Thank youwww.getBuzzmonitor.com@getBuzzmonitor