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Business Continuity Using NetWare® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc.

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Page 1: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

Business Continuity Using NetWare® Services

Mark GonnellyATT EngineerNovell, Inc.

Mitchell SmithSr Technical TrainerNovell, Inc.

Page 2: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc.2

one Net: Information without boundaries…where the right people are connected with the right information at the right time to make the right decisions.

The one Net vision

Novell exteNd™

Novell Nsure™

Novell Nterprise™

Novell NgageSM

:

:

:

:

Page 3: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc.3

The one Net vision

Novell Nterprise is an innovative family of products which gives you the power to enable and manage the constant interaction of people with your business systems — regardless of who they are or where they are.

Novell Nterprise™

Novell exteNd™

Novell Nsure™

Novell Nterprise™

Novell NgageSM

:

:

:

:

Page 4: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary4

The Problem

40% of enterprises that experience a disaster will go out of business in five years.

Only 15% of enterprises have a full-fledged business continuity plan that goes beyond core technology and infrastructure

(Source: Gartner)

Page 5: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary5

The Implications

High availability of critical business systems is no longer a luxury restricted to large businesses ― it is a competitive business requirement for everyone.

Page 6: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary6

How We Are Going to Help You

You may feel that you don’t have the budget for proper disaster recovery solutions but…

Start with what you have…iFolder®

Archive ServicesSnapshotsBackupsClustering

Go to where you need to be…Business Continuance Clustering

Page 7: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary7

Before we start…

Don’t try to make a square peg fit into a round hole.

Page 8: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary8

Problems of Personal Data Availability

A disk failure on one of your personal systems could be a serious disaster.

Sensitive Company data is often stored on employee’s computers/laptops and not backed up regularly.

You don’t dare store your sensitive data on the Internet.

1 out of 1,000 laptops are stolen; 10% are targeted for their data.

Page 9: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary9

What’s in iFolder 2.1?

iFolder 2.1 is bundled in NetWare 6.5 and includes:

Automatically and transparently synchronize files to iFolder server and your other machines through any standard Internet connection

Encrypt files delivered to, and stored on, the server to protect them from unauthorized access

Secure access to your files from a Web browser

Scale to millions of users - Cluster multiple iFolder servers under a single DNS name

PDA access to iFolder files

Ability to choose location of local iFolder

Page 10: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary10

Novell iFolder®

Backup

Synchronize

Access

Instant access to your files— online, offline, anytime

Page 11: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary11

Novell iFolder Summary

Novell iFolder lets your files follow you—everywhere

Automatically backs up your local data

No matter where you are, your files are always with you

Simplifies the way files are used across the Net

Files are always safe, secure, and up-to-date

Secures and protects corporate digital assets

Accelerates the productivity of today’s mobile professionals

Page 12: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary12

Backing Up User Data

When users store data on servers there are still problems

Users generate a LOT of data

You don’t want to backup up some of what they create – for example, MP3s

Restoring individual files is time consuming and costly

Your time between backups affects your ability to recover from user errors

Page 13: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary13

File Archiving

Built on Novell’s File based Epoch Event File System Technologies in NetWare® 6.5Takes scheduled file level (not block) snapshots

Keeps Archives on Archive volume or separate Archive server

– Archive server can be any OS platformCan designate which subdirectories and/or file types to archive and when

– Great flexibility for shared user foldersNetStorage Interface for User self restore of previous file versions

– Users can view previous versions and decide which to restore

– Indicates the user who last modified the particular version

Page 14: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary14

How Does Archiving Work?

Versioning Server MySQL

Server1

Server2

VOL1:

VOL1:

\\Server1\VOL1 Job

\\Server2\VOL1 JobVERSIONING VOLUME WITH MySQLDATABASE

Page 15: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary15

Archiving Summary

The Novell Archive / Version Services allows individual users to restore previous versions of modified, lost, or deleted files.

This feature is great for workgroups working on files in shared folders or personal files on the server

Provide a lower cost of management for IT departments by allowing users to self restore files.

Provide a means to allow users to be more productive by allowing them to correct their own mistakes.

Page 16: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary16

Backing Up Databases

How do you backup up applications like databases and mail systems?

There is usually a requirement to stop the application to get a consistent backup.

This conflicts with application availability requirements.

Page 17: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary17

Snapshot Technology

Creates a virtual image of the pool at that moment

Not a full copy of the pool

Cannot be used to restore a deleted original pool

Uses Copy On Write to save changes

Main purpose is to allow backup of open files

Can be used to restore deleted or corrupted files

Page 18: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary18

How snapshot works

Stored-on PoolData Pool

At creation time, all the data for a Snapshot Pool comes from the original Data Pool. No data is actually stored in the Snapshot.

Snapshot

= +

Page 19: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary19

How snapshot works

Stored-on PoolData Pool

Changes to the Data Pool causes the old data to be copied to the Stored-on Pool. The Snapshot Pool gets its data from both.

Snapshot

= +

Page 20: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary20

Snapshot Summary

Page 21: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary21

Snapshot Summary

Snapshot is independent of hardware vendor,even mix of vendors.

Snapshot tools integrated into console

Anytime backup

View & select file versions

Page 22: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary22

Data Vulnerability

Data is usually in one location, even on one server

How do you deal with the loss of that location – for example, fire or flood?

Page 23: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary23

RAID1 (Mirroring)

Mirroring completely rewritten for NetWare 6.5

Faster Remirroring - Saves blocks mirrored on the disk. Remirrors only necessary blocks after an Abend or power down.

Add mirroring at any time - No need to set up mirror objects at partition creation time.

Mirrored pools can be seen by all nodes in a cluster.

Fully multi-processor enabled.

Scalable – Same size memory for all size partitions

RAID1

Page 24: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary24

iSCSI Value

Storage Frames(FC, SCSI, or ATA)

~$20,000 to $1,000,000 ea

GigabitEthernet Switches

~$10,000 ea.

Servers.Gigabit Ethernet

Built-in

4 to 10 times less expensive than Fiber Channel

SAN Deployment using iSCSI Solutions

Page 25: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary25

iSCSI SAN Fundamentals

File System

TCP/IP TCP/IP

Hard DisksServer

Standard Ethernet Adapter

Standard Ethernet Adapter

Standard Ethernet Switch

SCSI “Initiator” SCSI “Target” or Disk Server

A simple iSCSI SAN

Read Block Request

SCSI Block Request

iSCSI Packet

SCSI Block Request

iSCSI Packet

SCSI Disk Request

SCSI Protocol

SCSI Protocol

Page 26: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary26

Novell iSCSI Summary

Target • An inexpensive way to turn your existing direct attached

storage (DAS) server hardware into a flexible and manageable SAN solution for your Net Services

• NetWare 6.5 only• Integrated with LDAP for Directory based management

Initiator• Ensure NetWare works with open standards

and standard Storage Solutions• NetWare 5.1 and above• Offer direct and indirect SAN benefits to customers who

typically would not purchase expensive Fibre Channel SANs

• Makes server to server mirroring affordable

Page 27: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary27

The Down Time Problem

How much are your network services worth?

File transfers and file storage

Calendaring and collaboration

Web hosting

Critical databases

How much does down time cost?

Page 28: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary28

Novell Cluster Services

Highly-scalable, load-balancing, directory-enabled clustering environment

Up to 32 servers in an all-active cluster

Fan-out failover for load balancing on failover

Transparent failover

Enhanced cluster resource management

Integrated with NDS®

Intelligent cluster volume operations

Built in cluster volume manager allows for dynamic volume changes in the SAN without rebooting any servers

Page 29: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary29

Novell Cluster Services™

NetWare 6.5Cluster

Ethernet Switch

Shared Storage

Public Network

iSCSI Network

SBD PartitionHow it Works

Page 30: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary30

Novell Cluster Services™

Public Network

iSCSI Network

How it Works

NetWare 6.5Cluster

Ethernet Switch

Shared Storage

SBD Partition

Cluster Resource Data

Cluster Resource

Page 31: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary31

Novell Cluster Services™

Public Network

iSCSI Network

How it Works

NetWare 6.5Cluster

Ethernet Switch

Shared Storage

SBD Partition

Cluster Resource Data

Cluster Resource

Page 32: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary32

Clustering Summary

1. Complete SAN solution, 32 nodes of clustering, iSCSI support

2. High Availability becomes a reality-right out of the box

3. Ability to setup a SAN at low cost

4. Ability to do maintenance without impacting service availability

Page 33: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary33

Are You Ready for This?

Page 34: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary34

Business Continuance Cluster

Powered by NetWare®, Novell Cluster Services, and Novell DirXML®

Fails over network services from one cluster to another, geographically, separate cluster

Provides high availability to your mission critical resources in the event of a disaster

Supports up to four clusters

Page 35: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary35

Cluster 1Cluster n

Business Continuance Cluster

replicate

How it Works

Page 36: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary36

Business Continuance Cluster

Cluster 1Cluster n

How it Works

Page 37: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary37

Business Continuance Cluster

Cluster 1Cluster n

How it Works

Page 38: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary38

Replicating the Data

Things to consider:

Host-based vs. Disk-based replication

Asynchronous vs. Synchronous

Distance: 100 m, 1k, 100k, … around the world

Required bandwidth for replication?

Latency of the link? Latency tolerance of the application?

Page 39: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary39

Business Continuance Clustering Summary

Novell Business Continuance Cluster Services is the premier disaster recovery solution for the Intel platform.

Provides failover of mission critical services to a secondary cluster

Integration with various SAN hardware devices for an automated failover process

Synchronizes and transforms cluster related eDirectory objects using Novell’s DirXML technology

Provides for < 5 minute failover based on administrator intervention

Failover of one or all cluster resources

Support for Novell’s new Virtual IP Address (VIPA) technology

Page 40: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary40

Final Summary

Start a disaster recovery plan based on what you have right now.

Plan to grow to a complete business continuity solution a step at a time.

But remember…

Each solution has it’s own niche; don’t try to make a square peg fit into a round hole.

Page 41: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc
Page 42: Business Continuity Using NetWare ® Services Mark Gonnelly ATT Engineer Novell, Inc. Mitchell Smith Sr Technical Trainer Novell, Inc

© March 9, 2004 Novell Inc, Confidential & Proprietary42

General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. Novell, Inc., makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.