bus routes 384, 292 & 606 consultation report · 384 or routes 107, 184, 307, 326 or 383. iii)...
TRANSCRIPT
Bus routes 384, 292 and 606 Consultation Report February 2019
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Contents
Executive summary ..................................................................................................... 3
1. About the proposals ............................................................................................ 5
2. About the consultation ........................................................................................ 7
2. Consultation materials and publicity ................................................................... 9
3. About the respondents ...................................................................................... 13
4. Summary of all consultation responses ............................................................ 14
5. Summary of stakeholder responses ................................................................. 20
6. Comments on the consultation ......................................................................... 24
7. Next steps ......................................................................................................... 25
Appendix A: Consultation letter/leaflet....................................................................... 26
Appendix B: 384 consultation webpage .................................................................... 28
Appendix C: Consultation letter distribution area ...................................................... 33
Appendix D: Equality Impact Assessment ................................................................. 34
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Executive summary
This document explains the processes, responses and next steps following our
consultation to change bus routes 384, 292 and 606 in Barnet and Borehamwood,
Hertfordshire.
Between 10 September and 9 November 2018, we consulted on proposals for
changes to routes 384, 292 and 606. We received 1,378 responses, of which 32 per
cent supported or strongly supported our proposals and 54 per cent opposed or
strongly opposed our proposals. We received 18 stakeholder responses and five
petitions.
Respondents raised a number of issues. The main themes are highlighted below.
Summary of issues raised during consultation
Concern about older people and less mobile people being able to walk 450+
metres to access the 384 or alternatives
Concern that the backroads of New Barnet would be left unserved by local
bus routes
Concern about the appropriateness of roads that would be used by an extended and more direct 384
o Victoria Road o Salisbury Road o Park Road o Station Road
Concern that a reduced 292 service would result in a longer journey time and
Borehamwood being disadvantaged
Concern that removing the 384 from Crescent Road would mean the new Aldi
store would not be served by a bus route
Concern that the needs of the Jewish Community Secondary School (JCoSS)
are being considered more than any other school
Concern that the proposals do not consider new developments, such as the
Victoria Leisure Centre
Concerns that Totteridge Academy students will not be able to get on a bus if
services are reduced and if pupils stay later for after school activities
We have received 5 formal petitions and a family petition related to these issues (totalling nearly 1400 signatures across the petitions).
Next steps We received rich and varied feedback from many local people and key stakeholders
throughout the consultation. Views expressed included concerns with our current
proposals for the routes as well as a number of alternative suggestions that would
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still allow for an extension to Edgware. Our next steps are to consider and review the
proposals again in light of this feedback and we will conclude our findings this
Spring. If we develop alternative proposals, these may be subject to further future
consultation
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1. About the proposals
1.1 Introduction
We regularly review London’s bus network to ensure it is working efficiently and meeting demand. In 2017, a study of bus routes and traffic at Barnet Town Centre was undertaken that identified a number of issues. Specifically, route 384 is very circuitous serving many local side roads. The route is not well used, especially where it is most circuitous and parked cars restrict the availability of bus stops. The frequency of the route was reduced from 4 buses per hour to 3 buses per hour in recent years but usage figures still do not justify the frequency of the service. Another local issue the study identified was that there is currently no TfL bus route that runs directly between Barnet Town Centre/Barnet Hospital and Mill Hill/Edgware. Rather than withdraw route 384 entirely, proposals were developed to extend the route to Edgware and make it a more direct service from Cockfosters. This proposal would help deliver a number of benefits:
Support one of the Mayor’s hospital review recommendations to link Edgware and Mill Hill directly with Barnet Hospital
Create new links from Edgware and Mill Hill to High Barnet, New Barnet and Cockfosters
Quicker journey times between Barnet Town Centre, New Barnet, the Jewish Community Secondary School (JCoSS) and Cockfosters
Quicker links between Arkley/Barnet Hospital and Cockfosters
Better use of route 384
1.2 Detailed description
Route 384
i) Extend to Edgware via Mill Hill
We proposed to extend route 384 from Barnet, Quinta Drive to Edgware Bus Station.
The extension would run to Edgware Bus Station via Quinta Drive, Barnet Road,
Barnet Way, Selvage Lane, Hale Lane and Station Road.
ii) Reroute to run more direct on roads in High and New Barnet
We proposed to reroute route 384 in New Barnet so it’s more direct and quicker.
It would run via Salisbury Road, Station Road, Victoria Road, Park Road and
Edgeworth Road.
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This means route 384 would no longer run along Strafford Road, Gloucester Road,
Lyonsdown Road, Longmore Avenue, York Road, East Barnet Road, Brookhill Road,
Crescent Road, Castlewood Road and Northfield Road.
Residents on these roads would remain within 450m of a bus stop on either route
384 or routes 107, 184, 307, 326 or 383.
iii) Frequency Changes
As the route 384 extension would provide additional capacity on the busiest sections
of routes 292 and 606, these routes would be reduced in frequency. This would help
cover the cost of extending route 384.
Overall, more capacity would be created between Barnet, Stirling Corner, Mill Hill
and Edgware. Between Stirling Corner and Edgware, a bus would run every 10
minutes during Monday to Saturday daytimes.
1.3 Route 292
The frequency of route 292 would reduce from every 15 minutes to every 20 minutes
during Monday to Saturday daytimes. This means there would be fewer buses
between Stirling Corner and Borehamwood, which is served by routes 107 and 292.
1.4 Route 606 (Schooldays only route)
Two journeys would be withdrawn – one in the morning and one in the afternoon.
The second morning journey would be withdrawn
On Monday to Thursday afternoons, the last journey would be withdrawn
On Friday afternoons, the first journey running between Barnet Church and Queensbury would be withdrawn
It was stated that should proposals be taken forward, we would keep route 606
under close review to ensure capacity matches demand, particularly in lieu of school
expansions planned over the coming years.
1.5 Northbound Bus stop at High Barnet Station
We proposed to move the northbound bus stop on Barnet Hill, so that it would be
closer to the southern ramp entrance of High Barnet station. This was proposed to
make it easier for customers to interchange between the bus and tube.
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2. About the consultation
1.3 Purpose
The objectives of the consultation were:
To give stakeholders and the public easily-understandable information about the proposals and allow them to respond
To understand the level of support or opposition for the proposals
To understand any issues that might affect the proposals of which we were not previously aware
To understand concerns and objections
To allow respondents to make suggestions
1.4 Potential outcomes
The potential outcomes of the consultation were:
Following careful consideration of the consultation responses, we decide to proceed with the proposals as set out in the consultation
Following careful consideration of the consultation responses, we modify the proposals in response to issues raised and proceed with revised changes
Following careful consideration of the consultation responses, we decide not to proceed with the proposals
Our conclusion and next steps are set out in Chapter 5.
1.5 Consultation history
In July 2017 we reduced the frequency of route 384 from 4 to 3 buses per hour to better match demand. This resulted in local opposition. The proposals discussed in this report were developed to create a more attractive route that can justify its current frequency.
1.6 Who we consulted
We consulted all stakeholders with an interest in this route – an email to registered
users of the affected services, a letter to 18,000 local residents and businesses living
along the current and proposed 384 route (See appendix C for the distribution area),
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customer notices at all bus stops along the current and proposed 384 route and
emails to key stakeholders; such a local residents groups, the local authority and
Member of Parliament.
1.7 Dates and duration
The consultation launched on Monday 10 September and ran until 9 November.
1.8 What we asked
We asked respondents to answer 5 questions, one of which allowed respondents to
free comment box for respondents to share further comments about any aspect of
the proposals:
Q 1: Do you support our proposals to extend route 384
Strongly support Support Neither support or oppose Oppose Strongly oppose Not sure Q 2: Which buses do you make use of locally?384 606 292 107 184 307 326 383 Daily 2-3 times a week Cnce a week 1-2 times a month Rarely Never) Q 3: How will the proposed changes affect your journey? Make it much better Make it slightly better No change Make it slightly worse Make it much worse
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Q 4: Do you support our proposal to relocate the northbound High Barnet Station bus stop on Barnet Hill? Strongly support Support Neither support or oppose Oppose Strongly oppose Not sure Q 5: Do you have any comments about any aspect of these proposals Free text box
1.9 Methods of responding
Most respondents gave their views online via the consultation webpage. Other
respondents emailed or sent a letter. A detailed breakdown is contained in section
3.2.
Each email and letter was scanned and logged and the content of each manually
inputted on to the online system. This ensured that all respondents were captured
numerically and all have been analysed using the same coding framework. A very
small number of respondents telephoned the TfL Customer Contact centre to give
their views. These were also manually inputted on to the online system.
2. Consultation materials and publicity
We publicised the consultation using a range of channels detailed below:
2.1 Website
A dedicated page on the TfL consultations webpage was created, which contained
detailed information about the proposals, including maps:
https://consultations.tfl.gov.uk/buses/route-384/
2.2 Letters and/or leaflets
Over 18,000 letters were distributed to residents and businesses located along the
current and proposed 384 route, giving them detail about the proposals and
explaining how they could be part of the consultation.
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2.3 Emails to stakeholders
Over 4,000 Oyster card users the 384, 292 and 606 received an email notifying them
about the consultation.
We also alerted key local stakeholders to the consultation when it was launched,
including the local MP, London Assembly Member, all local ward councillors, Barnet
Hospital and local residents’ groups.
2.4 Press and media activity
No press or media activity was undertaken as part of this consultation.
2.5 On-site advertising
Customer information posters were displayed at bus stops that service the 384 on its
current and proposed new route.
2.6 Digital advertising
No digital advertising was in place to market this consultation.
2.7 Public meetings, events and exhibitions
No public meetings, events or exhibitions were held during the consultation period.
2.8 Meetings with stakeholders
No meetings were undertaken as part of this consultation.
2.9 Equalities Assessment
An Equalities Impact Assessment was completed in October 2017 when proposals
were initially developed.
2.10 Findings of the Equalities Assessment
The EqIA indicated that the proposals would have a likely ‘high’ impact in the
following ways:
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The removal of route section, Lyonsdown Road area, New Barnet would have
a high impact on the elderly, those with a disability and those who are
pregnant
The removal of route sections, Crescent Road and Northfield areas, New
Barnet would have a high impact on the elderly, those with a disability and
those who are pregnant
Other options considered and rejected before public consultation:
Rerouting 384 via Wood Street would provide quicker journey times, however some housing and schools would be up to one kilometre away from the bus network. Continuing to serve Baring Road, Castlewood and Northfield Road, and no longer serving the Lawton Road loop was considered. However, that would leave some housing up to 800 metres away from the bus network. Rerouting 307 via Brookhill Road to stop outside of Aldi East Barnet was considered. However, not serving East Barnet High Street would impact around 1,000 weekday passenger trips.
Potential mitigations identified:
Rerouting 234 via Lyonsdown Road and Gloucester Road to reduce additional walking distances: may be considered in more detail depending on consultation feedback. It would impact 1,700 passenger trips per weekday with a 2-3 minutes increase in journey time. It would mean that 30 passenger trips per weekday would need to be broken at Dinsdale Gardens stops that use destinations unique to route 234
Rerouting 383 at East Barnet via East Barnet Village and Brookhill Road to serve both the High Street and Aldi: would impact around 315 passenger trips per weekday with a 3-4 minute increase in journey times. It would also mean around 40 passengers per weekday using a pair of stops on East Barnet Road would need to walk to East Barnet Village or take alternative bus routes. Route 383 mostly serves different areas to route 384 and would not be a viable alternative for most route 384 passengers. Increased mileage on route 383 means it is unlikely to be viable.
2.11 Measures taken to encourage participation by protected
groups
18,000 letters were sent to residents and local businesses along the current and
proposed 384 route, along with over 4,000 customer emails. We also put up
customer information notices as every bus stop along the current and proposed 384
bus route.
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2.12 Correspondence with stakeholders representing protected
groups
The biggest concern expressed with the proposals during the consultation process
was that older people in New Barnet would be disproportionately impacted by the
removal of the hail and ride sections in this area. This view was shared by a range of
stakeholders – including faith leaders, GP surgeries, care homes in the area and
ward councillors representing those constituents.
2.13 Analysis of consultation responses
Analysis of consultation responses was done in-house by a dedicated member of
staff who read and analysed all responses. Each response was coded to establish
key themes.
Respondents who submitted more than once were only counted once but additional
points were included.
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3. About the respondents
3.1 Number of respondents
We received 1,378 responses to the consultation and 18 stakeholder responses.
3.2 How respondents heard about the consultation
1,041 out of 1,378 respondents answered this question.
How respondents heard Total %
Received an email from TfL 102 7%
Received a letter from TfL 325 24%
Read about in the press 69 5%
Saw it on the TfL website 84 6%
Social media 261 19%
Other (please specify) 235 17%
Not Answered 302 22%
Total 1378 100%
3.3 Methods of responding
Methods of responding Total
Website 1118
Email 188
Paper response form 2
Letter 67
Call Centre 3
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3.4 Age of respondents
3.5 Ethnicity of respondents
4. Summary of all consultation responses
We received 1,378 responses to consultation and 18 stakeholder responses.
Under15
16-20
21-25
26-30
31-35
36-40
41-45
46-50
51-55
56-60
61-65
66-70
71+
Prefernotto
say
NotAnswere
d
Total
Total 26 60 40 56 71 92 102 100 89 73 82 69 110 114 294 1378
% 2 4 3 4 5 7 7 7 6 5 6 5 8 8 21 100
0
50
100
150
200
250
300
Age of respondents
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4.1 Summary of responses to Question 1
4.1.1 We asked respondents to tell us whether they supported our proposals.
NB 39 respondents supported proposals but were not comfortable with removing
from buses from local roads in New Barnet
4.2 Summary of Question 2
4.2. Which of these buses do you use and how often do you use them?
Daily / Nightly
2-3 times a week
Once a week
1-2 times a month Rarely Never
Not answered
Route Total % Total % Total % Total % Total % Total % Total 384 368 27% 259 19% 88 6% 96 7% 79 6% 120 9% 368 606 48 3% 18 1% 4 0% 15 1% 55 4% 366 27% 872 292 204 15% 101 7% 35 3% 48 3% 77 6% 247 18% 666 107 156 11% 144 10% 81 6% 136 10% 143 10% 89 6% 629 184 87 6% 118 9% 59 4% 102 7% 100 7% 158 11% 754 307 66 5% 128 9% 82 6% 120 9% 107 8% 131 10% 744 326 83 6% 94 7% 72 5% 108 8% 115 8% 151 11% 755 383 36 3% 38 3% 29 2% 65 5% 98 7% 243 18% 869
Stronglysupport
SupportNeither
support oroppose
OpposeStronglyoppose
Not sureNot
answeredTotal
Total 303 140 127 138 604 30 36 1378
% 22 10 9 10 44 2 3 100
0
100
200
300
400
500
600
Do you support our proposals to extend route 384?
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4.3 Summary of Question 3
Make itmuchbetter
Make itslightlybetter
No changeMake itslightlyworse
Make itmuchworse
NotAnswered
Total
Total 247 68 107 126 721 109 1378
% 18 5 8 9 52 8 100
0
100
200
300
400
500
600
700
800
How will the proposed changes affect your journey?
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4.4 Summary of Question 4
4.5 Maps of support / opposition
High Barnet
Stronglysupport
SupportNeither
support oroppose
OpposeStronglyoppose
Not sureNot
AnsweredTotal
Total 233 176 370 71 182 94 252 1378
% 17 13 27 5 13 7 18 100
0
50
100
150
200
250
300
350
400
Do you support our proposal to relocate the northbound High Barnet Station bus stop on
Barnet Hill?
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Edgware
New Barnet / Cockfosters
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Whole route
4.6 Issues commonly raised
Of the 1,378 people who responded to this consultation, 1,053 (76%) provided a
comment in the open text box for the scheme.
Issue Stakeholder Public Total
Concern about older people or less mobile being able to walk 450+ metres to access the 384 or alternative bus routes
8 381 389
Concern that local streets in New Barnet would be left unserved by local buses
10 156 166
Concern about the appropriateness of roads that would be used by an extended and more direct 384:
- Victoria Road (currently congested with lots of, parked cars)
- Salisbury Road (a narrow road with lots of parked cars)
- Park Road (congested road) - Station Road (already busy with buses)
159 159
Concern that a reduced 292 service would result in a longer journey time and passengers going to or from Borehamwood would be disadvantaged
1 175 176
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Concern that removing the 384 from Crescent Road would mean the new Aldi store would not be served by a bus route
3 56 59
Concern that the needs of the Jewish Community Secondary School (JCoSS) are being considered more than any other school
1 32 33
Concerns that Totteridge Academy students will not be able to get on a bus if services are reduced or being able to stay behind for after school activities
2 30 32
5. Summary of stakeholder responses
This section provides summaries of the feedback we received from stakeholders:
Local authorities & statutory bodies
Chair of Governors, Totteridge Academy
Concerned about reducing the frequency of the 606 bus, which they believe would
result in students being unable to get to school in good time. The removal of an
afternoon service would mean that students would not be able to stay behind after
school to access extra curricular opportunities.
Livingstone Primary and Nursery School
State that Livingstone School currently benefits from having the 384 bus which
serves the surrounding roads and enables families to get to school. Concerned that
removing it from the local roads would impact on school families and increase the
number of families using their cars for the school run.
Head of Totteridge Academy
Concerned that reducing the frequency of the 606 bus route would make students
late for school and that students would have limited opportunities to stay behind after
lessons and enjoy extra curricular activities if one of the afternoon services is
cancelled. They also point out that student numbers are growing.
Government departments, parliamentary bodies & politicians
Theresa Villiers MP
Strongly opposes the proposal to remove the 384 from East Barnet Road, Brookhill
Road, Crescent Road, Castlewood Road and Northfield Road as older people will
find it difficult to walk the 450+ metres to access the 384 route and alternative bus
services. Concerned that Sainsburys would no longer be directly served, along with
the new Aldi on Crescent Road. Reiterates the concerns of the New Barnet
Community Association, who feel that Victoria Road and Park road are not suitable
to host an extended and more direct 384 as they are narrow and congested. Asked
whether proposals take into account the new housing development on the Victoria
Quarter site and the new leisure centre being built on Victoria Recreation Ground.
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Shares constituents’ concerns about the suitability of using Salisbury Road as a bus
route for the reasons raised in their petition.
Cllr Felix Byers, East Barnet
Concerned that the removal of the 384 hail and ride service in the New Bevan area
as it would impact on residents’ ability to connect to the wider community.
Cllr Thomas Smith, Oakleigh ward
Concerned that the proposed changes would significantly impact residents who rely
on the 384 to access local amenities in the New Barnet area. Also concerned that
the removal of the 384 hail and ride service in this area would impact on older people
who are unable to walk up to 450 metres to access the new 384 route or alternative
bus services.
Transport and road user groups
London TravelWatch
Noted that the proposals struck a balance between the stating the benefits of
extending the 384 against re-routeing it in New Barnet and the current demand
levels. They also noted that there would be a reduction of frequency of the 292 under
these proposals. They recognised that there was a local group campaigning against
the proposals and asked that TfL consider the view that reducing the frequency of
the 292 may make it less attractive to passengers.
Potters Bar and St.Albans bus user group In favour of proposals. However, they stated that TfL should consider whether ways of ensuring that residents in New Barnet are able to access an alternative local bus service. Suggested that TfL look at the 389, 399 and 383 services, which they believe are low frequency and/or underused. Also expressed concern that Borehamwood would be impacted by a reduction of the 292 bus service and that a link between Barnet Hospital and Potters Bar Moorfield Hospital still needed. SPACES – residents group representing Alston, Calvert, Puller and Sebright Roads in matters relating to planning and traffic State that the change would benefit residents in Alston Road but residents of Puller Road and the east end of Calvert Road would have to walk further to access the route. In general, they were supportive of the proposed route change for High Barnet.
Businesses, employers and venues
The Mead Care Home, WD6 4AL
Concerned that shift work staff would find it difficult to get to work as the 292 is the
only bus service that services North Borehamwood. They believe a reduction in
frequency would result in longer and less reliable journey times. Concerned that
when the 292 has not run in the past (due to snow etc.), staff are unable to get to
work. This change could result in staff leaving.
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The Village Surgery, EN4 8RF State that many elderly and relatively immobile people in Northfield and Castlewood road rely on this bus service to take them to East Barnet Rd to get to their GP Surgery. St James Church, EN4 8RN Concerned that the parish community, of over 7,000, rely on the 384 to get them to the church, which hosts approximately 200 visits a week. Also concerned that a substantial proportion of the parish are elderly, infirm and below-average income families. Concerned that the Bevan Estate is largely deprived of shops with no leisure or banking /Post Office facilities, and so the local population depends on the existing 384 to access alternatives, including Sainsburys and the new Aldi. St John’s United Reformed Church, EN5 1HH Wrote on behalf of congregation members who live on Gloucester Road, Lyonsdown Road, Longmore Avenue, York Road and Station Approach who would be disadvantaged if the 384 were rerouted on a more direct route to Edgware. Explained that the Chipping Barnet Foodbank distributes emergency food from St Peter’s Church Parish Centre, 63 Somerset Road and that some of those who receive food parcels rely on the 384 bus and may not be able to carry heavy food parcels to the rerouted bus stops. Haematology Department, Barnet Hospital and Chase Farm Hospital
Concerned that patients travelling to the hospital would be disadvantaged by the
rerouting of the service in New Barnet. Concerned that many of the hospital’s cancer
patients and elderly visitors currently arrive by train to New Barnet Overground
station and then take the 384 bus to Barnet Hospital. Concerned that the alternative,
of taking the 107 bus, would requires a 5-10 min walk to the Hospital grounds.
Starlings Nursery
Concerned that families who use the nursery would struggle to get there on public
transport if proposals are taken forward. The nursery believes that families will
choose to use their cars instead. As a healthy early years setting they want to
encourage families to walk and use public transport.
Quantum Care Limited – The Mead
Concerned that the care home’s 100+ staff living in the surrounding area will find it
difficult to get to work and create staff recruitment and retention problems.
Local interest groups
Barnet Resident’s Association
Support the extension from Quinta Drive to Edgware but are concerned with the
proposal to reroute the 384 bus eastward down Salisbury Road rather than Strafford
as currently. The association believes that while it would partly overcome the
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difficulties buses encounter with cars and each other on the tight stretch along Alston
Rd (between Salisbury Rd & Strafford Rd) they note that Salisbury Road is much
narrower and longer. The association would like the see the 384 continue to serve
New Barnet station. Supportive of the proposal to reposition the northbound bus stop
on Barnet Hill to make the crossing easier for the elderly and those with limited
mobility.
New Barnet Community Association
State that there is a need for a bus between Barnet General and Edgware Hospitals
but that the 384 is an inappropriate route to perform this role as residents in New
Barnet would have to walk great distances, which will encourage greater car use or
force the elderly to stay at home. They also point out that the new Aldi would not be
served by a bus route and Victoria Road is too narrow to support the route. The
association do not believe that local housing developments have been considered
during the development of proposals.
5.1 Petitions and campaigns
We received five formal petitions against these proposals.
5.1.1 Petition submitted on behalf of local residents in New Barnet
We received a petition with 188 names. The petition opposed proposals to remove
the hail and ride section on Northfield, Castlewood and Crescent Roads on the basis
that the 384 is a lifeline to local passengers, many of whom are elderly and who use
the service to access local amenities.
5.1.2 Petition submitted by Andrew Dismore AM on behalf of local Labour
Councillors in Barnet
We received a petition of over 300 names organised by local Labour ward
councillors in Barnet. The petition was signed by those who oppose the removal of
route 384 from roads within New and East Barnet and the stops that serve
Sainsbury’s and the new Aldi.
5.1.3 Petition submitted by Andrew Dismore AM on behalf of local residents
in Barnet (and submitted to TfL directly)
We received a petition with 724 names. The petition opposed proposals to reroute
the 384 so that it no longer served Stafford, Gloucester, Lyonsdown Road,
Longmore Avenue, York Road, East Barnet Road, Brookhill Road, Crescent Road,
Castlewood Road and Northfield Road. The hail and ride service in place is
considered a lifeline to local passengers who use the service to access local
amenities.
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5.1.4 Petition submitted by on behalf of local residents
We received a petition with 161 names who oppose the proposals to move the
northbound bus stop on Barnet Hill so it’s closer to the southern ramp entrance of
High Barnet Underground station. Reasons for their opposition include safety and
environmental concerns.
5.1.5 Petition on behalf of Salisbury Road residents
We received a petition with 81 names from residents of Salisbury Road. The petition
opposed the proposal to reroute the 384 eastbound along Salisbury Road due to
resident’s concerns about the width of the road, congestion, delays and pollution.
6. Comments on the consultation
1,086 respondents (79%) answered a question about the quality of the consultation
and associated materials:
37 per cent felt the consultation and associated materials were good or very
good
26 per cent felt the consultation and associated materials were acceptable
16 per cent felt the consultation and associated materials were poor or very
poor
Very good Good Acceptable Poor Very poorNot
AnsweredTotal
Total 213 297 363 121 92 292 1378
% 15% 22% 26% 9% 7% 21% 100%
0
50
100
150
200
250
300
350
400
What do you think about the quality of this consultation?
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7. Next steps
We received rich and varied feedback from many local people and key stakeholders
throughout the consultation. Views expressed included concerns with our current
proposals for the routes as well as a number of alternative suggestions that would
still allow for an extension to Edgware. Our next steps are to consider and review the
proposals again in light of this feedback and we will conclude our findings this
Spring. If we develop alternative proposals, these may be subject to further future
consultation
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Appendix A: Consultation letter/leaflet
Dear Resident
Consultation on bus routes 384, 292 and 606 in Barnet
We are writing to you about our proposals to improve bus services in Barnet.
Currently there is no direct TfL bus service that links one side of Barnet to the other
between Barnet Town Centre/Barnet Hospital and Mill Hill/Edgware. However there
is local demand for this service.
What are we proposing?
Route 384
i) Extend to Edgware via Mill Hill
We propose to extend route 384 from Barnet, Quinta Drive to Edgware Bus Station.
This would create a new cross-borough bus route between Edgware and
Cockfosters via, Mill Hill (Apex Corner) High Barnet and New Barnet. It would
provide new direct links to Barnet Hospital and the Jewish Community Secondary
School (JCoSS) from Mill Hill and Edgware.
The extension would run to Edgware Bus Station via Quinta Drive, Barnet Road,
Barnet Way, Selvage Lane, Hale Lane and Station Road.
ii) Reroute to run more direct on roads in New Barnet
We are proposing to reroute the 384 in New Barnet so it’s more direct and quicker.
It would run via Salisbury Road, Station Road, Victoria Road, Park Road and
Edgeworth Road.
This means route 384 would no longer serve Strafford Road, Gloucester Road,
Lyonsdown Road, Longmore Avenue, York Road, East Barnet Road, Brookhill Road,
Crescent Road, Castlewood Road and Northfield Road.
Residents on these roads would remain within 450m of a bus stop on either route
384 or routes 107, 184, 307, 326 or 383.
iii) Frequency Changes
As the route 384 extension would provide additional capacity on the busiest sections
of routes 292 and 606, these routes would be reduced in frequency. This would help
cover the cost of extending route 384.
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Overall, more capacity would be created between Barnet, Stirling Corner, Mill Hill
and Edgware. Between Stirling Corner and Edgware, a bus would run every 10
minutes during Monday to Saturday daytimes.
Route 292
The frequency of route 292 would reduce from every 15 minutes to every 20 minutes
during Monday to Saturday daytimes. This means there would be fewer buses
between Stirling Corner and Borehamwood, which is only served by route 292.
Route 606 (Schooldays only route)
Two journeys would be withdrawn – one in the morning and one in the afternoon.
- The second morning journey would be withdrawn. - On Monday to Thursday afternoons, the last journey would be withdrawn. - On Friday afternoons, the first journey running between Barnet Church and
Queensbury would be withdrawn.
We will keep route 606 under close review to ensure capacity matches demand,
particularly in lieu of school expansions planned over the coming years.
Northbound Bus stop at High Barnet Station
We propose to move the northbound bus stop on Barnet Hill, so it’s closer to the
southern ramp entrance of High Barnet station. This will make it easier for customers
to interchange between the bus and tube.
Have your say
We would like to know what you think about our proposals.
For further information and to give us your views please visit our website: https://consultations.tfl.gov.uk/buses/route-384/ by 9 November 2018.
Alternatively, you can:
Email us at [email protected] or write to us at FREEPOST TFL CONSULTATIONS
You can also request paper copies of plans and a response form, copies in Braille,
large text or another language by emailing [email protected], writing to
FREEPOST TFL CONSULTATIONS, or calling 0343 222 1155.
Yours faithfully
Zoe Murphy
Community Partnerships Specialist
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Appendix B: 384 consultation webpage
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Appendix C: Consultation letter distribution area
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Appendix D: Equality Impact Assessment
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