PowerPoint Presentation

Building Pathways to a Brighter Future Digital Inclusionfor low income studentsCharles Thompson, MEdElizabeth Patterson, BSc RT(R) RDMSDavid Buchholz

Business Access

This presentation was supported by Grant No. 90FX0025 from the Administration for Children and Families, U.S. Department of Health & Human Services (HHS). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of HHS.1

Digital Inclusion

Educational SuccessThe importance of digital literacy and access

2Digital Inclusion

The classroom of the past

LecturesTextbooksResearchGroup discussions

3Digital Inclusion

The classroom of the presentLecturesResearch

Group discussion

Textbooks

Apps

4Digital Inclusion

Electronic Textbooks

5Digital Inclusion

The flipped classroom

Sage on the stage vs. Guide on the side

The tools they need to participateFlipped VS Traditional6Digital Inclusion

Lifelong LearningMany advanced degrees in healthcare are offered online

If a program is not available in your state, it may be offered elsewhere in the country

Continuing education required by many professions to maintain licensure / certification

7Digital Inclusion

Employment SuccessThe importance of digital literacy

The electronic health record 8

Digital Inclusion

The Digital DivideDepends primarily onIncome and Education

9The Digital Divide

Only 40% of households earning less than $20k have broadband internet access

10The Digital Divide

One-third of U.S. households lack a broadband internet connection.

http://www.cnn.com/2011/TECH/web/02/18/us.broadband/index.html?_s=pm:tech3

11The Digital Divide

46% of the poorest households dont own a computer

Only 4% of the wealthiest go without one

12The Digital Divide

More than 6.1M students are taking online classes

31% of students in higher ed are taking at least one online class

http://sloanconsortium.org/publications/survey/going_distance_2011

13The Digital Divide

Infographic created by Pearson Learning Solutionshttp://sloanconsortium.org/sites/default/files/pages/OnlineLearningSurvey-Infographic-1.png

14The Digital Divide

65% of higher education institutions say that online learning is a critical part of their long-term strategy

http://sloanconsortium.org/publications/survey/going_distance_201115The Digital Divide

Infographic created by Pearson Learning Solutionshttp://sloanconsortium.org/sites/default/files/pages/OnlineLearningSurvey-Infographic-1.png16

Digital Inclusion

Bridging the DivideEdmonds Community CollegeHealth Professions Opportunity GrantBusiness Access

Unique partnership in addressing digital barriers to healthcare education programs for low-income adults in Snohomish County, Washington

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Bridging the Divide5 year Demonstration Grant established by the Affordable Care Act of 2010

CATCH is one of 32 HPOG programs nationwideto conduct demonstration projects that provide TANF and other low-income individuals with the opportunity to obtain education and training for occupations in the healthcare field that pay well.18C.A.T.C.H-- Creating Access To Careers in Healthcare

Investing in PeopleMeeting employment needs of low-income adults while addressing labor force shortages in the healthcare industryFocused on issues of poverty that create barriers to educational and employment successEducation costsEducation toolsChildcareTransportationVocational skillsEmployabilitySelf efficacy/Crisis support19

Education is the number one thing that lifts people from poverty

Internet connectivity equals opportunity

In-home Internet access must be viewed as an essential modern utility

C.A.T.C.H-- Creating Access To Careers in HealthcareA barrier for low-income studentsInternet connectivity equals opportunity. It is an absolute necessity in order to fully participate as a productive citizen in a digital society.Education is the number one thing that lifts people from poverty. In a digital society it is impossible to pursue a quality education without access to the Internet.In-home Internet access must be viewed as an essential modern utility; like phone service, electricity and running water.

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Without access to the Internet students are unable to:

participate in online educationapply for jobs online access virtual library shelves gain information about medical and health issues connect with family and friends

Benefits of connectivity that most of us take for granted

C.A.T.C.H-- Creating Access To Careers in HealthcareDigital inclusion is one of the most important social justice issues of our day. In our digital society, the unconnected are a growing underclass. People without access to the Internet are unable to apply for jobs online, connect with family and friends, access virtual library shelves, gain information about medical and health issues, participate in online education and shopping. Simply stated, they are shut out of the benefits of connectivity that most of us take for granted. This is tragic in light of all the resources that are available on the Internet that have the potential to help an under resourced family move toward a healthier, happier and more secure future21Successful Partnership--Business Access

Business AccessOver 14 years designing in-home learning programsProvide computers, internet access along with personal mentorsProven online community tools to move people from dependence to self-sufficiency

22Our approach: To achieve education goals

Laptop, Software in the home

Dependable Broadband Access

Digital Literacy

Community building with administrative oversightA loaned computer is only one piece of the puzzle

C.A.T.C.H-- Creating Access To Careers in Healthcare23CATCH and Business AccessPartnership

Laptop computer with software including Office 2010

Wifi and Mobile broadband connections

Replacement and Tech support available with a phone call

Student earns the laptop upon completion of at least one vocational certificate

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1 year of Verizon Mobile Broadband High speed Internet

Provides flexibility for student to choose study environment

CATCH and Business AccessPartnership25CATCH and Business AccessPartnership

Over 2000 additional technical skill and job readiness courses

Available to the whole family4 week college success class integrated with LMS in the classroom

6 Modules of basic computer skills online course

Computer skill worksheet created with allied health faculty

Dedicated mentor/coach with weekly open workshopsFrom Microsoft Office to Customer Service to Web Design, our courses will provide your clients with the training needed to keep up withthe fast-moving pace of business today.26CATCH and Business Access

Individual training plans: vocational, soft skills, personal

Protected Program Portal and program controlsWeb filters for appropriate sitesRecord kept of training time by site visitCommunity Building Private Social Media

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Community Building Private Social Media

Protected Program Portal and program controls

Web filters for appropriate sites

Record kept of training time and site visits

CATCH and Business AccessPartnership28CATCH and Business Access

CATCH/Business Access Learning Portal Page

Protected Program Portal and program controlsWeb filters for appropriate sitesRecord kept of training time by site visitCommunity Building Private Social Media

29Online Community with Administrative Oversight

Can push information to all students

VPN access to monitor use and make repairs

Keeps data record of students time in training and history of visits

Specific training reports to work with TANF and SNAP requirements

Ability to kill the computer if needed

Out of 250 students we have replaced only 4 for damage and only 2 have been stolenTracking software if lost or stolen30CATCH Results

General CATCH results

For Training Cohorts that ended during Oct 2012-Sept 2013Number of Students Enrolled119 100%

Number of Students completing at least one industry certificate81 68%

Number of Students enteringPaid employment59 50%

Average healthcare wage$11.8431CATCH Results

Healthcare Professional Certificates EarnedFirst 3 years of CATCHNursing Assistant (Certified)171

EKG Technicians57

Phlebotomy Technicians44

32CATCH Results

47% Did not have a computer or reliable internet access at home

59% Access to a computer influenced their decision to enter CATCH

76% Used it daily to complete school assignments

41% Used it daily to communicate with staff or faculty and another 24% used it 4-6 times a week12% Used it daily to communicate with other social service providers

41% Used it daily to research employment opportunities and another 13% did so weekly

Programs most used by students: Internet browsers Email MS Word, Excel, PowerPoint Canvas/Angel/Blackboard LMS A recent poll of our students showed:33CATCH Student Stories

Positive impact for students and their children!

Having access to internet and also a reliable laptop computer has greatly impacted my daily life in very positive ways. I feel more connected; I feel I have access to more tools I can use at my leisure; I feel I have access to more options for employment; I feel I have more choices with my schooling and the ability to attend classes. Thank you for this wonderful opportunity.It enabled me to participate when needed and when I could as I worked while attending school and I am a single parent. Had I not received a computer with internet service I would not have been able to participate in this life changing opportunity. Thank you ! :o)It has changed my life and my access to further my education. My children have always know more than I when it came to the PC but now I can proudly say I am an educated and experienced user of a PC. Thank YOU CATCH for giving me the freedom to GROW!!34

National Success

Business AccessIn-Home Learning SystemProven track record of delivering success for TANF and low-income adults

35Business AccessNational Success

Recognized as a best practice by:U.S. Department of LaborU.S. Department of Health and Human ServicesNational Governors AssociationU.S. Conference of MayorsAmerican Society for Training and DevelopmentValidated Results in studies by:Rutgers UniversityUniversity of California-DavisUniversity of North TexasAlfred P. Sloan Foundation

36Business AccessNational SuccessResults

TANF participants off welfare within 12 months90%

TANF participants off welfare up to 7 years after84%

Participants employed one year after exit89%

Job retention by participant one year after exit94%

Reduction in recidivism in three-year program78%

37Thank you

Creating Access To Careers in Healthcare (CATCH)Edmonds Community College HPOG ProgramCharles Thompson, Directorcharles.thompson@edcc.edu 425-640-1852www.catch4careers.com

Allied Health Programs/Health and Human Services DivisionEdmonds Community College Elizabeth Patterson, Directorelizabeth.patterson@edcc.edu 425-640-1061www.edcc.edu

Business Access, LLCDavid Buchholz, VP, Business DevelopmentDBuchholz@business-access.com 972-835-2822www.business-access.comwww.learnwithBA.com

Business AccessContacts

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