building a learner-centric strategy with ondemand training
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Building a Learner-Centric Strategy with On-Demand Training Content
Presented by: Dean Pichee
Presenting Today
Dean Pichee President and CEO
BizLibrary
Erin Boettge Content Marketing Manager
BizLibrary [email protected]
www.bizlibrary.com/demo
BizLibrary helps organizations succeed by improving the way employees learn.
A Shifting Landscape
• By 2020 More than 1/3 of the desired core skill sets of most occupations will be comprised of skills that
are not yet considered crucial to the job today.
• Source D2L
2020
Technology is Shifting the Way Employees Learn
Methods are adapting to the science of
learning.
Content is more accessible than ever
The world is a classroom!
Generational Change is Shifting the Way Employees Learn
• More than 10,000 Baby Boomers are retiring per DAY!
• Source: Forbes
• Millennials are becoming the predominant generation in
management positions.
• 92% of executives agree there is a skill gap in the US Workforce
• Source: D2L
Top Reasons Employees Leave Their Jobs
It’s All About HOW Employees Engage with Training
Training is an Event. Learning is a Process.
• Employees see the highest value in training that’s available in the moment of need.
• Only 10% of what people learn in the workplace comes from formal courses.
• The rest comes from informal and social learning.
• Source: D2L
The Importance of Learning Content
85% of workers say a mix of technical and “soft skills” is extremely important to be successful these days. We need LOTS of content…
Guidelines for Modern Training Content
Use of video-based microlearning format
Fresh, up-to-date content
High production value Breadth of content
Video Matters
Consumers are 4x times more likely to watch a video than read text.
“How-‐to” content on YouTube are up 70% year over year
Length Matters
Attention declines after
6-7 minutes
When Content is Too Long
Behavior changes don’t happen
Skills aren’t developed
Engagement efforts are ineffective
Business challenges aren’t
overcome
Production Quality Matters
Breadth and Depth of Content Matters
Comprehensive Library of Topics
Variety of Formats Variety of Presentation Styles
Personalized User-Friendly Delivery
Consumer-Like Experience Important elements of a learning delivery platform:
Robust Search Recommendations Learner Reviews
Ratings Sharing Curated Pathways
Mobile First Design
91% of smart phone users turn to their phone for help when completing a task today
67% of millennials believe they can learn anything on YouTube
MILLENNIALS
Mobile learning provides on-demand training to your employees without the constraints of prior technology.
Workers in the field
70% of learners prefer the mobile version of training to the desktop/laptop version. 85% of learners would prefer other mandatory courses to be delivered via mobile devices. 99% of Merrill Lynch / Bank of America training participants believed the mobile learning format supported the learning objectives.
Mobile Learning in Action
Engaging Learners with Friendly Competition
51% more motivated
Gamification Strategies
Leaderboards
Badges
Prizes
Follow-up questions
Award Points
Post-Training Reinforcement
Forgetting is Natural
Overcoming Forgetting
Forgetting is not a failure of memory
Using Boosts
Quizzes
Polls
Multiple-choice
Short answer
Reflection questions
Group Discussions
Social Learning Activities
Timing Boosts
Making Boosts Hard
The Right Content
Curated content, short, video-based, relevant content
The Right Delivery
Personalized user-friendly platform
A solid engagement plan
Post-Training Reinforcement
4 Components to a Learner Centric Learning Strategy
Strong Learning Culture = Better Outcomes
Companies with a strong learning culture have 30-50% higher engagement and retention - Source: D2L
92% more likely to develop novel products and processes
52% more productive
56% more likely to be first to market with their products and services
17% more profitable than their peers.
Engagement in Learning is Required for Positive Outcomes
Questions?
Advanced Train the Trainer Video Series
27-part video series from BizLibrary Productions
Video lessons include: 1. Becoming a Learning Organization 2. The New Learner 3. The Case for e-Learning 4. Transferring Skills to the Next Generation 5. Engagement vs Interaction 6. Training as a Promotion Qualifier 7. Training Payback vs. ROI 8. True Costs of Training 9. See, Know and Do Goals 10. Training Process vs Programs
Telling the Story - Presentation video series
4-part Telling the Story video series from ej4
1. The Art of Persuasion 2. Writing a Proposal 3. Presentation 4. After Approval
Try out these video lessons and more!
Let us know through the poll if you’d like a free trial of BizLibrary’s online course collection.
www.bizlibrary.com/demo
Thank You For Attending
Dean Pichee President and CEO
BizLibrary
Erin Boettge Content Marketing Manager
BizLibrary [email protected]
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Register for the next webinar! E-LEARNING IN THE AGE OF DISTRACTION:
ADAPTABILITY, PRODUCTIVITY & MEASUREMENT
Thursday, January 25, 2018
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