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Building a Culture of Innovation
Create or Fail: Seeking the Competitive Advantage
Robert J. Bies, Ph.D.
Creativity and Innovation: Sage Wisdom
Creativity is thinking up new things.Innovation is doing new things.
(Theodore Levitt)
Barriers to Innovation: The Force Field Analysis
Creativity and Innovation: Sage Wisdom
It is not necessary to change.Survival is not mandatory.
(W. Edwards Deming)
Building a Culture of Innovation: Keys to Success
Recruit the “Right” People (e.g., Diversity, the Passionate, the Curious)
Signal Innovation is a Key Priority Budgets, calendars, metrics, questions, modeling (leading by
example)
Building a Culture of Innovation: Keys to Success
Think Big, but Start Small Trial periods, pilot projects
Strive for Continual Innovation, not Instant Perfection Embrace experimentation and make “excellent” mistakes;
Conduct “After Action” reviews; Do not let “perfect” get in the way of “good”; Remember: It’s progress, not perfection; It’s direction, not distance!
Building a Culture of Innovation: Keys to Success
Reward for Creativity Build into the formal reward system Reward for the incremental—and the outlandish and crazy Big rewards for THE TEAM (The Team as “Hero”) “Risk and Recognition” ceremonies to celebrate the innovators
and their teams with public recognition and stories—and also celebrate the failures
Creativity and Innovation: Sage Wisdom
It’s crucial to get feedback quickly, when it’s still useful, AND KEEP ITERATING.My colleague Jason Deamer always says:Pain is temporary. Suck is forever.
(Michael B. Johnson, PIXAR Studios)
Sharing “Innovation Success” Stories: An Exercise
Sharing Innovation Success Stories Break out into small groups Share innovation success stories—and lessons learned Examples of innovation success stories to be shared with the
larger group
Creativity and Innovation: Sage Wisdom
People talk about wanting more innovation. But innovation is a process result. Imagination is the fuel. You're not going to get innovation if you don't have imagination. Most organizations do not value imagination, do not encourage it, do not reward it. In many cases, they don't even think about it. But if you're not thinking about imagination, I guarantee you're not going to have meaningful innovation.
(Jay Walker, inventor, Walker Digital, Priceline)
Creating the “Killer App” Project: An Exercise
Creating the “Killer App” Project Break out into small groups Each group comes up with an idea for a “Killer App” for use in the
Point of Sale technology ecosystem Describe the “Killer App” on flip chart paper Share your “Killer App” with the larger group
Creativity and Innovation: Sage Wisdom
Innovation distinguishes betweena leader and a follower.
(Steve Jobs)