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Estimating Effort and Cost in Software Projects - ISBSG A Multi-Organizational Project Data Repository for Project Estimation And Benchmarking IEEE Computer Society Buenos Aires, Argentina 9 and 10 May 2007 Pierre Bourque, Ph.D. École de technologie supérieure Montreal, Canada 15 June 2007 2 Ice Bag ISBSG

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Page 1: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

Estimating Effort and Cost in Software Projects

−ISBSG A Multi-Organizational Project Data Repository for Project Estimation

And Benchmarking

IEEE Computer SocietyBuenos Aires, Argentina

9 and 10 May 2007

Pierre Bourque, Ph.D.École de technologie supérieure

Montreal, Canada

15 June 2007 2

Ice Bag

ISBSG

Page 2: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 3

About ÉTS

• One of Canada’s leading schools of Engineering• ÉTS motto is ‘Engineering for Industry’.• Over 4500 students, 125 professors, 25 internal senior

lecturers and approximately 200 external lecturers.

• In 2005 only students completed about 2400 paid industrial internships in over 900 companies.

• A member of the Université du Québec network of establishments.

• Located in downtown Montreal, Canada

15 June 2007 4

Undergraduate Programs (7)

• Construction Engineering§ Production Engineering

§ Electrical Engineering§ Mechanical Engineering § Logistics and Operations Engineering§ Software Engineering§ IT Engineering

ÉTS Engineering Programs

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15 June 2007 5

ETS Software Engineering Lab.

• Recognized world-wide in software engineering for:– Building consensus in software engineering– Leadership of world-wide initiatives– Strong applied research focus

• Over 800 publications and contributions over roughly the past 15 years

• www.gelog.etsmtl.ca

15 June 2007 6

Software Engineering

• Sample of R & D topics:– Guide to the Software Engineering Body of Knowledge

(SWEBOK)– Second generation of functional size methods:

COSMIC – Estimation models– Quality engineering– Risk of measurement programs– Metrology– Software Maintenance Maturity Model– International Standards Development

Page 4: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 7

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

15 June 2007 8

How do you build your estimates?

• How do you build estimates in your organization?• What are the inputs to your estimates?• Is your estimation process documented?• Do you collect and use historical data?• Do you collect data that is never used?• What is the reliability of this data?• Do you track your estimates?• How do you size the amount of work to be done?• Are the quality of your estimates very much based on the

competency of a few key people in your organization?

Page 5: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 9

What is software engineering ?

• IEEE 610.12:(1) The application of a systematic, disciplined,

quantifiable approach to the development, operation, and maintenance of software; that is, the application of engineering to software.

(2) The study of approaches as in (1).

15 June 2007 10

Many Commercial Estimation Tools on the Market

• Many well-known commercial tools:– Checkpoint– Project Workbench– PQM Plus– SLIM– …

• See O. Mendes, A. Abran and P. Bourque. Function Point Tool Market Survey. Université du Québec à Montréal,1996 Available at www.lrgl.uqam.ca/publications/pdf/204.pdf

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15 June 2007 11

What is the result?

¤ Lots of numbers, graphs, nice slide presentation,

¤ Industry data often not verifiable,¤ “Black box” approach,¤ Bottom line: everybody sees what they

want to see...¤ See Abran, A., Ndiaye, I., and Bourque, P. Evaluation of a Black-Box

Estimation Tool: A Case Study, Software Process: Improvement andPractice, 2007, 12(2): 199-218.

15 June 2007 12

Mixed PUBLISHED Results for Software Cost Models...

• Panoply of software cost models• Several studies have been conducted to

assess the accuracy of these models on various databases

• However, no study has proven the superiority of any models excepted for limited applications

• Often small data samples

Page 7: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 13

Underlying Principles of CREDIBLE Estimation - 1

As defined in Park et al. (94):« Estimates are made by people, not

by models. They require reasoned judgments and commitments to

organizational goals that CANNOT be delegated to any AUTOMATED

process ».

15 June 2007 14

Underlying Principles of CREDIBLE Estimation-2

« All estimates are based on COMPARISONS. When people

estimate, they evaluate how something is like, and how

something is unlike, things that they or others have seen before ».

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15 June 2007 15

Underlying Principles of CREDIBLE Estimation-3« Before people can estimate, they must acquire knowledge. They must

collect and quantify information from other projects, so that they can place their comparative evaluations

on DEMONSTRABLY SOUND FOOTINGS».

15 June 2007 16

These Principles Imply:

• To be CREDIBLE, an estimation process must inherently be WHITE-BOX.

• Software project estimation which has been plaguing the industry for years can only be solved through a COOPERATIVE DATA COLLECTION EFFORT.

• Much research still has to be done.

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15 June 2007 17

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

15 June 2007 18

Size of what Size of what ……

HOW BIGHOW BIGIS IT ?IS IT ?

Software sizeSoftware sizethe size of the the size of the requirements (functions) requirements (functions) or of the deliverables or of the deliverables (modules, lines of code)(modules, lines of code)

Project SizeProject SizeThe total effort, The total effort, estimated or actual in estimated or actual in workwork--hours or staffhours or staff--monthsmonths

Con

text

...C

onte

xt...

Page 10: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 19

Software size measurementSoftware size measurement

HOW BIGHOW BIGIS IT ?IS IT ?

MmmMmm…… so many programs, so many so many programs, so many lines of code...lines of code...

MmmMmm…… so much functionality so much functionality delivered to the users...delivered to the users...

• Meaningful to the technical staff,Meaningful to the technical staff,•• Meaningless to management,Meaningless to management,•• Poor portability,Poor portability,•• Only known precisely when too late to useOnly known precisely when too late to use

• Meaningful to management,Meaningful to management,•• Meaningful to technical staff,Meaningful to technical staff,•• Portable,Portable,•• Can be measured early on,Can be measured early on,•• Must be independent from effort,Must be independent from effort,

method or technologymethod or technology

TE

CH

NIC

AL

TE

CH

NIC

AL

FU

NC

TIO

NA

LF

UN

CT

ION

AL

Ø ISO/IEC/JTC1/SC7 Standard #14143ISO/IEC/JTC1/SC7 Standard #14143definitiondefinition::

““ Functional Size : A size of software derivedFunctional Size : A size of software derivedby quantifying theby quantifying the functional userfunctional userrequirementsrequirements””

The The ‘‘Functional SizeFunctional Size’’ of softwareof software

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15 June 2007 21

An analogy...An analogy...

2000 2000 sqsq. ft.. ft.

4000 4000 sqsq. ft.. ft.

SoftwareFunctionality

SoftwareFunctionality

500 500 cfsucfsu 1000 1000 cfsucfsu

15 June 2007 221980 1985 1990 1995 2000

Allan Albrecht

FPA

IFPUG 4.0

IFPUG 4.1

MkIIFPA

MkIIFPA 1.3

Full FP ’s V.1

3-D FP’s

Feature Points

ISO ‘FSM ’Standard

COSMIC COSMIC FFP V. 2FFP V. 2

Very Significant Amount of Work Very Significant Amount of Work on Software Functional Size?on Software Functional Size?””

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15 June 2007 23

Usages of Software Sizing

• Estimation• Benchmarking• Productivity Trend Analysis• Contract Payment Mechanisms

– Development– Corrective Maintenance and Support

• Quality Tracking

15 June 2007 24

Productivity Trend AnalysisFP Unit Costs

0

10

20

30

40

Eff

ort

1990 1991 1992 1993 1994

Year 0

2

4

6

8

10

12

Ext

end

ed F

P

1990 1991 1992 1993 1994

Year

0

2

4

6

8

10

12

Ho

urs

/Ext

end

ed F

P

1990 1991 1992 1993 1994

Year

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15 June 2007 25

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

15 June 2007 26

ISBSG Mission

• “To help improve the management of IT resources, by both business and government, through the provision and exploitation of a public repositories of software engineering knowledge which are standardized, verified, recent and representative of current technologies.”

Page 14: Buenos Aires ISBSG Talk Finals3.amazonaws.com/publicationslist.org/data/p.bourque/ref-859/1124… · §Mechanical Engineering ... – Risk of measurement programs – Metrology –

15 June 2007 27

International Membership

Current membership:• Australia, China, Finland, Germany• India, Italy, Japan, Korea, Netherlands,• Spain, Switzerland, • United Kingdom, USA

15 June 2007 28

ISBSG Strengths

• Not profit motivated• Cooperative industry initiative

– Strongly encouraged to not only use the submitted data but also to submit your OWN data

• Allows DIRECT ACCESS TO SUBMITTED PROJECT DATA

• Broad representation of IT– technologies, organisation types, geography

• See www.isbsg.org

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15 June 2007 29

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

15 June 2007 30

ISBSG Release 8

• Demonstration of ISBSG Release 8 Data Set

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15 June 2007 31

R10 Demographics

• Made available in January 2007• Over 4000 projects• 60 % or projects are less than 7 years old

15 June 2007 32

Projects by Country

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15 June 2007 33

Projects by Organization Type

15 June 2007 34

Projects by Business Area

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15 June 2007 35

Types of Projects

15 June 2007 36

Intended Market

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15 June 2007 37

Maximum Team Size

15 June 2007 38

Range of Sizes

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15 June 2007 39

The ISBSG Repository -Positioning

• Probably represents top 20% of industry• Primarily MIS Applications (to be verified

in recent releases)

15 June 2007 40

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

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15 June 2007 41

Strategic Importanceof Time-to-Market

• Project manager’s dream:– Complete and stable product requirements– High quality– Low costs– Short time-to-market

• Time to market or project duration is often the hardest one to pin down

• A variation of the other three have a determining effect on it

15 June 2007 42

Adopted Viewpointin this Research

ProductRequirements Product Size

ProjectEffort

ProjectDuration

Adopted Viewpoint

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15 June 2007 43

2. Selecting a Data Sample

2.1 ISBSG release 4 (1997)

2.2 Basic selection criteria

2.3 Distribution analysis

• Effort

• Duration

• Summary

15 June 2007 44

2.1 ISBSG Release 4

• Release 4 (1997) contains 396 completed projects – Contribution from 13 countries– 2/3 new development, 1/3 enhancements & re-

development– 34% Txn proc., 38% MIS, 14% office information– 3/4 developped in-house for internal use– 67% Mainframe– 46% 3GL, 38% 4GL

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15 June 2007 45

2.2 Basic Selection Criteria

• No reasonable doubts on data validity according to ISBSG screening

• Known effort, known duration and known platform

ä 312 projects satisfied all criteria

Duration (D) in calendarmonths

Effort (E) in person-hours

Number of observations (n) 312 312

Minimum value 1,0 10

Maximum value 78,0 106 480

Mean value 10,5 5 933

Standard deviation 9,0 12 169

Median 8,0 2 228

D range: 1 to 78 monthsE range: 0,1 to 761 person-months

15 June 2007 46

2.3 Basic Criteria

Scatter plot of effort vs. duration (n=312)

person-hours

months

DU

RA

TIO

N

0

10

20

30

40

50

60

70

80

0 20000 40000 60000 80000 100000

EFFORT

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15 June 2007 47

2.3 Distribution Analysis - Effort

No transform

Log transformed

Statistic Value Significance (α <= 0,05)

Skewness (√b1) 4,87 Hypothesis of normality rejected

Kurtosis (b2) 33,69 Hypothesis of normality rejected

Combined (K2) 344,25 Hypothesis of normality rejected

Statistic Value Significance (α <= 0,05)

Skewness (√b1) 0,05 Hypothesis of normality NOT rejected

Kurtosis (b2) 3,26 Hypothesis of normality NOT rejected

Combined (K2) 1,28 Hypothesis of normality NOT rejected

100

200

300

010000 30000 50000 70000 90000 110000

25

50

75

1.0 2.0 3.0 4.0 5.0

15 June 2007 48

2.3 Distribution Analysis -Duration

No transform

Log transformed

Statistic Value Significance (α <= 0,05)

Skewness (√b1) 2,88 Hypothesis of normality rejected

Kurtosis (b2) 15,78 Hypothesis of normality rejected

Combined (K2) 222,49 Hypothesis of normality rejected

Statistic Value Significance (α <= 0,05)

Skewness (√b1) 0,07 Hypothesis of normality NOT rejected

Kurtosis (b2) 3,37 Hypothesis of normality NOT rejected

Combined (K2) 2,17 Hypothesis of normality NOT rejected

50

100

150

0 10 20 30 40 50 60 70 80

20

40

60

0 1 2

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15 June 2007 49

2.3 Distribution Analysis Summary

• Skewness due to the natural distribution of projects

• Normal distribution cannot be assumed without log transformation

• Log transformed data selected for modeling purposes.

15 June 2007 50

3. Deriving Models

3.1 Correlation analysis

3.2 Regression analysis:

Selected results

Residual analysis

The empirical models

Summary

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15 June 2007 51

3.1 Correlation Analysis(MF Platform)

Scatter plot of Log(effort) vs. Log(duration), n=208

• Pearson correlation coef. (r): 0,72

• Significant at 0,05 confidence level

• Linear model preferred

LOG

_DU

R

0

1

1,0 2,0 3,0 4,0 5,0LOG_EFF

15 June 2007 52

3.2 Regression Analysis

• Regression hypotheses:

– linear relation judged adequate

– residuals are randomly distributed

– residuals independent from independent

variable

– variance of residuals is constant

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15 June 2007 53

3.2 Regression Analysis -Selected Results

(MF Platform)

Selected results Value

Sample size (n) 208R2 0,522

F(1,207) 224,865

Prob. > F 0,0001Log(E) coefficient 0,366Standard error of Log(E) 0,024

Constant -0,339

ä Independent variable: Log(Effort)

ä Dependent variable: Log(Duration)

ä Linear regression model

15 June 2007 54

3.2 Regression Analysis -Residual Analysis

(MF Platform)

• Residuals are randomly distributed

• Residuals are independent of Log(E)Res

idua

l

-1

0

1

1 2 3 4 5LOG_EFF

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15 June 2007 55

3.2 Regression Analysis -Residual Analysis

(MF Platform)

Variance of residuals is

constant over the range of the

dependent variable Log(D)

Res

idua

l

0

0 1LOG_DUR Predicted 

15 June 2007 56

3.2 Regression Analysis -The Empirical Model

(MF Platform)ä Directly from regression results:

ä Converted to the usual format:

Log(D) = (0,366 * Log(E)) - 0,339 (E in person-hours)

D = 0,458 * E 0,366 (E in person-hours)

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15 June 2007 57

3.2 Regression Analysis - The Empirical Models(MR and PC Platform)

ä MR platform model (n = 65):

ä PC platform model (n = 39):

D = 1,936 * E 0,201 (E in person-hours)

D = 0,548 * E 0,360 (E in person-hours)

15 June 2007 58

3.2 Regression Analysis - Summary

0

1

2

1.0 2.0 3.0 4.0 5.0LOG_EFF

PC

MF

MR

MF platform : D = 0,458 * E 0,366

MR platform : D = 0,548 * E 0,360

PC platform : D = 1,936 * E 0,201

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15 June 2007 59

4. Assessing the Models

Criteria ESCOM‘97

ISBSGr. 3

MFmodel

ISBSGr. 4

MRmodel

ISBSGr. 4

PCmodel

ISBSGr. 4

n 243 208 65 39R2 0,40 0,41 0,49 0,06Rank 3 2 1 4Avg. RE - 0,18 - 0,15 - 0,14 - 0,16Rank 4 2 1 3Avg. MRE 0,48 0,45 0,47 0,48Rank 3 1 2 3Pred (0,25) 38 % 43 % 34 % 41 %Rank 3 1 4 2RMS 7,20 6,78 8,52 5,45Rank 3 2 4 1RMS bar 0,69 0,68 0,68 0,57Rank 3 2 2 1

ä Value of Conte et al. (86) criteria for untransformedestimates:

ä Platform dependent models all show a performance equal or better thanthe ISBSG r.3 model (except for three values),

ä Improvements are small though,

ä In all models, magnitude of criteriaunderline the usefullness of model for “ballpark” estimates only. (ex.: Avg. MRE and Pred(0,25))

15 June 2007 60

Agenda

• Principles of Credible Estimation• Overview of Software Functional Sizing• Overview of ISBSG• Overview of the Repository• An example of using ISBSG for Duration

Estimation• Conclusion

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15 June 2007 61

Conclusion

• Software sizing is different from estimation• ISBSG data is available and can be analyzed by

everyone.• The steps taken to derive the example model and

the assumptions behind it are known and the accuracy for this sample is published.

• Allows more intelligent tradeoffs and informed choices between various scenarios.

15 June 2007 62

Conclusion• Development of demonstrably sound

quantitative models is a difficult and key problem in this industry.

• Can only be solved with an inherently white-box approach.

• Credibility of results depends entirely on the transparency of the method, data, definitions and assumptions that were used to derive this estimate.

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15 June 2007 63

6. Further Research Topics

ä Turn the problem around

ProductRequirements Product Size

ProjectEffort

ProjectDuration

New Viewpoint

15 June 2007 64

Refererences• Abran, A., Ndiaye, I., and Bourque, P. Evaluation of a Black-Box Estimation

Tool: A Case Study, Software Process: Improvement and Practice, 2007, 12(2): 199-218.

• P. Bourque, S. Oligny, A. Abran, Developing Project Duration Models in Software Engineering, Journal of Computer Science and Technology , Springer, Vol 22, No 3, 2007 (To be published).

• S.D. Conte, H.E.Dunsmore, V.Y. Shen, Software engineering metrics and models. Menlo Park: The Benjamin/Cummings PublishingCompany, Inc. 1986.

• O. Mendes, A. Abran and P. Bourque. Function Point Tool Market Survey. Université du Québec à Montréal,1996 Available at http://saturne.info.uqam.ca/Labo_Recherche/Lrgl/publi/treports/mo199701/mo199701.pdf.

• R. E.Park, W. B. Goethert and J.T. Webb. Software Cost and Schedule Estimating: A Process Improvement Initiative. Pittsburgh, PA Software Engineering Institute,1994.