bubbles translation services - company overview

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An overview of Bubbles Translation Services... The presentation covers who we are and some of our vital statistics, what we do, some client case studies and reasons to partner with us as your translation agency...

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Page 1: Bubbles Translation Services - Company Overview
Page 2: Bubbles Translation Services - Company Overview
Page 3: Bubbles Translation Services - Company Overview

Agenda

About Us

Who We Are + Our Statistics

What We DoServices,

Sectors + Processes

What We’ve Done

Our Clients + Experience

Why Partner with Bubbles?

5 Reasons to work with us…

Page 4: Bubbles Translation Services - Company Overview

about us…We are a full-service translation agency helping our clients reach new markets overseas.

We speak your language…

Page 5: Bubbles Translation Services - Company Overview

We’re 11 years old!

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We’re based in Warwick…

Page 7: Bubbles Translation Services - Company Overview

3,800+professional translators

worldwide…

We have

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52,459,312words…

and we’ve translated

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280+ languages…into

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1,100+clients across the globe…

for

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9,400+

translation

jobs!

…totaling

Page 12: Bubbles Translation Services - Company Overview

our servicesA selection of the types of translation projects we get involved in every day…

Page 13: Bubbles Translation Services - Company Overview

Website Translation

We can translate and optimise on-site text for any local audience.

On-site Copy

We can help translate target keywords to ensure targeting accuracy

Keyword Research

We can translate advertising campaign copy to help you convert!

PPC Campaigns

Page 14: Bubbles Translation Services - Company Overview

Press Release Translation

Reach new audiences through the international media

Your perfectly crafted press release deserves accurate translations.

Page 15: Bubbles Translation Services - Company Overview

Technical TranslationFrom technical specification sheets to maintenance,

operating and instruction manuals.We understand the importance of precise technical

translations.Clear + concise instructions = happy customers!

Page 16: Bubbles Translation Services - Company Overview

Brochure Translation

Sell more internationally with perfectly translated brochures

Your beautiful sales brochures deserve accurate translations.

Page 17: Bubbles Translation Services - Company Overview

Email Marketing TranslationWin the international email inbox battle!

We’ll perfectly craft your subject lines and email content for your international audience

and drive click through rates.

Page 18: Bubbles Translation Services - Company Overview

Software TranslationAre you reaching the 2.75 billion online

community?

The internet has infiltrated global consumer behaviour and 40% of the worlds population is

now online – a massive 450% increase in since 2004!

Page 19: Bubbles Translation Services - Company Overview

Market Research TranslationHelping you to profile your international

consumers.

When entering new international markets or launching new products it’s essential you get an accurate, unbiased profile of the consumer

base.

Page 20: Bubbles Translation Services - Company Overview

Contract Translation

Clear & Compliant International ContractsFrom supplier to sales – we can help you

translate you contracts quickly and accurately

Page 21: Bubbles Translation Services - Company Overview

sectorsMost of our work fits into 9 broad vertical markets – but we’re certainly not limited to these!

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Marketing + Market Research Agencies

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Manufacturing

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Technology

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Engineering

+ many automotive and associated companies!

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Automotive

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Charity + Not for Profit

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Professional Services + Consultancy

+ many large global banks and financial organisations…

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and many other markets!

Page 30: Bubbles Translation Services - Company Overview

our clientsWe’ve translated for over 1,100 companies and have lots of happy customers!

Here are a few projects we’re really proud of…

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Virgin AtlanticTo maintain Virgin’s high levels of customer service, the in-flight on-screen display options need to be available in a host of languages to enable individual passengers to navigate through the entertainment system in their language of choice.

Bubbles provides Virgin Atlantic with a dedicated team of native-speaking and degree-educated translators that, each month, carry out local research to make sure the established characters and wordings for movies and artists are always adhered to.

Service Provided

The Bubbles Translation Memory tool is used to memorise phrases so translations can be reapplied wherever the phrase appears. This ensures continuity and consistency of style and terminology in wording that is regularly updated, altered or contains the same phrase – in turn delivering enhanced efficiency at a reduced cost.

Adding Value

Page 32: Bubbles Translation Services - Company Overview

WeetabixWeetabix exports its breakfast cereals to more than 80 countries around the world. In 2011 the company embarked on a £7m global marketing campaign to transform the €100m a year Weetabix brand.

Bubbles was tasked with providing exacting translation services to enable Weetabix to effectively communicate the new brand positioning and messaging to partners and consumers in each of the target export countries.

Service Provided

Weetabix’s overseas advertising messages are very different from its UK positioning. This involved specialist teams of translators to match marketing messages, legal t&c’s with text length (for packaging) and the right balance of cultural idioms and nuances to perfect the translation service.

Adding Value

Page 33: Bubbles Translation Services - Company Overview

Millward BrownMillward Brown forms part of WPP, the largest marketing and brand research company in the world. Specialising in areas such as advertising, marketing communications, media, digital and brand equity research the scope of their work covers practically every country and language in the world; notably their clients incorporate 90% of the world’s largest brands.

Bubbles have been partners to Millward Brown for over decade working hand in hand with them across a wide range of market research areas. Bubbles provide translations, proofreading and QA analysis; and provide the translation of documents such as questionnaires, survey responses and code-frames.

Service Provided

Meeting the needs of a client that works to some of the most time critical deadlines in the world requires steadfast efficiency, the ability to provide services at short notice, meticulous project management and provisions twenty four hours a day.

Adding Value

Page 34: Bubbles Translation Services - Company Overview

BrintonsBrintons has been producing the highest quality carpets since the 1700s. A British brand whose carpets are hailed among the finest in the world, Brintons recently embarked on a major expansion programme.

Aimed at stimulating growth on a global scale, a new marketing strategy involved revamping Brinton’s website. As part of the three-month project, Bubbles Translation Services was tasked with translating the site into four different European languages.

Service Provided

Brintons was already using a third party to create the content for its English website, part of the brief included Bubbles liaising directly with the web designers.

By taking this approach, Bubbles’ translators were able to produce content in a format that enabled the website to be populated with minimal effort, a move that ultimately resulted in minimising the final cost for Brintons.

Adding Value

Page 35: Bubbles Translation Services - Company Overview

Thermo ScientificThermo Fisher Scientific is the world leader in serving science.With more than 39,000 employees, the company specialises in medical instruments, laboratory, equipment and software, consumables, chemicals, pharmaceuticals and healthcare products.

Bubbles Translation Services was appointed by Thermo Fisher Scientific to translate and typeset a number of complex technical documents into more than 40 languages. The documents included highly technical user/maintenance manuals for medical diagnostic equipment, instructions and software and datasheets for specialist pharmaceutical products.

Service Provided

The Bubbles translators involved with this project understood the importance of phraseology and cultural sensitivity in certain areas, which is why their work could be relied upon to convey exactly the right message in the right way. Bubbles was able to deliver the translations on time and to a consistently high standard.

Adding Value

Page 36: Bubbles Translation Services - Company Overview

Meggitt Polymers + CompositesMeggitt Polymers and Composites is a global FTSE-100 company that specialises in the manufacturing of engineering components for some of the most extreme of environments in the world, as well as sub-systems for use in the aerospace, defence and energy markets.

This project aimed to provide a link in Meggitt’s quality assurance audit trail that ensured translations between bases were true to their original form and maintained every aspect of technical detail. Meggitt needed to analyse the quality and accuracy of the technical documentation produced by their Chinese division.

Service Provided

Following project completion quality assurance processes have been significantly improved; today Meggitt have complete confidence that the quality requirements of their products and procedures are being adhered to, regardless of the differences between their bases’ languages.

Adding Value

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Frontier MedexUS based FrontierMEDEX are a multi-billion dollar company; working in some of the most challenging environments in the world they provide medical solutions in crisis areas such war zones and areas affected by natural disasters.

Bubbles was tasked with the challenge of initially checking the critical first-response medical procedures in use in various Middle-Eastern countries.FrontierMEDEX wanted to ensure that these procedures were as accurate and efficient as possible, enabling them to undertake and improve upon their life saving medical solutions.

Service Provided

Bubbles are entrusted with not only life critical translations, but have also been tasked with the translation of highly specialised medical publications by the respected ‘Royal College of Surgeons’.

Adding Value

Page 38: Bubbles Translation Services - Company Overview

Norbar Torque ToolsNorbar is the world’s leading torque specialist and are devoted exclusively to the design, development and production of torque tightening and measuring equipment.

Until Bubbles started working with Norbar in 2005, the translation of their documentation was produced using various resources including local distributors and smaller translation companies leading to brand inconsistency and the passionate and dedicated team being unhappy with their global customer’s experience.

Service Provided

As well as improving the quality and consistency of translations, Bubbles was able to introduce major cost savings by utilising computer aided translation (CAT) tools.This system “memorises” all translations so that if the same sentence is ever needed to be translated again in any future manual, Norbar do not need to pay in full for this again.

Adding Value

Page 39: Bubbles Translation Services - Company Overview

PhilipsPhilips of The Netherlands is a global technology company with a highly diversified portfolio in terms of business reach; their products are involved in varying areas of Healthcare, Consumer Lifestyle and Lighting.

Phillips are equipped in many areas to handle various international business tasks with in house bi-lingual staff. However, Phillips need to utilise Bubbles’ services for their Far-Eastern language translations, where the speciality and diversity of languages in singular regions can often have an enormous amount of dialects.

Service Provided

We translate a wide scope of business documents, including highly confidential corporate announcements (such as quarterly results), strategic, business plans and senior management activities.

We also translate customer facing documents, incorporating many aspects of product literature (such as user guides, packaging, and license agreements) as well as highly technical patents.

Adding Value

Page 40: Bubbles Translation Services - Company Overview

NovartisNovartis is a global Swiss-based pharmaceutical company with a diverse healthcare portfolio that includes: innovative pharmaceuticals, eye care products, generics, consumer health products, vaccines and diagnostic tools and animal health products.

Having planned to use a local Chinese translation agency for a high-level training course in Shanghai, Novartis found themselves in a difficult situation when, at the last moment, the chosen supplier advised that they would be unable to meet the deadline due to the material’s complex and varied subject matter.

Service Provided

With offices in China, Bubbles was able to swiftly set up a dedicated team of professional, qualified and experienced translators, all of whom had the relevant expertise to handle the intricate subject matter.The team of translators and proofreaders worked around the clock to complete the work in just four days.

Adding Value

Page 41: Bubbles Translation Services - Company Overview

The Ricoh ArenaThe Ricoh Arena in Coventry is a modern multi-purpose venue with sporting, conference and exhibition facilities. The world-class destination has an enviable portfolio of clients spanning international, national and local brands.

With senior management from the Arena flying out to Japan, Bubbles Translation Services was briefed to translate and typeset the venue’s corporate brochure into Japanese. Bubbles had just two days to complete the translation of the brochure and provide it fully art-worked in order for hard copies to be printed on time

Service Provided

With a wealth of industry experience to draw upon and a network of specialist translators, Bubbles was able to rapidly set up a team that was specifically aware of the methods and techniques used in marketing writing.

Adding Value

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why bubbles?What should you look for in choosing a translation partner?

Don’t worry – this isn’t a sales pitch, we just want to guide you in the right direction… ours!

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reasonsto partner with us…

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1. ExperienceTime

SectorService

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1. Experience

We’ve been around for 11+ years

We’ve translated 52m words across almost 10,000 projects

We’ve helped a huge amount of very technical and “impossible”

sectors!

• From medical to engineering

We’ve translated every type of text for every purpose imaginable!

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2. Accreditation

The EUATC is an organisation for national associations of translation companies throughout Europe, without being limited to the EU.

Among other things, the EUATC promotes the highest standards of quality and business practice and helps to improve the training of translators across Europe.

Members of the ATC are carefully vetted before admission into membership and adhere to a strict code of professional conduct

They are subject to the rulings of a professional ethics committee and carry full professional indemnity insurance cover to safeguard the interests of the translation purchaser.

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3. Service + QualityDedicated

Project Manager Assigned Pre-project

specification agreement

Project planned

Progress Reporting

Formalised QA

checks

Direct liaison with overseas

offices (if required)

Project/Regular Review

Superb Service Levels + Processes

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3. Service + Quality

Our translators are: Native speakers Full-time translation professionals Qualified as translators Post-Graduates Accomplished, with at least 7 years experience Often graduates in other subjects (engineering, marketing)

• Excellent for specialist subject areas!

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4. Technology

Software assisted – not machine translation!(not Google Translate!)

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4. Technology

Our Translation Memory tool is used to ‘memorise' phrases so their translations can be reapplied wherever the phrase reappears.

Reduced translation costs

Reduced turn-around times

Consistency of style and terminology

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5. Trust

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0870 777 7750 (Ext. 102) [email protected]

Naseem Jeewa, Project Director

twitter.com/bubbles_transfacebook.com/BubblesTranslation

You can also find us on Social Media:

Thank You!

questions