bridging the gap from knowledge to action: putting analytics in the hands of academic advisors

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USE Lab Digital Media Commons Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors Steven Lonn Andrew Krumm R. Joseph Waddington Stephanie Teasley University of Michigan www.umich.edu/~uselab

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Short Paper Presentation at Learning Analytics and Knowledge Conference 2012, May 1. #LAK12 This paper presents current findings from an ongoing design- based research project aimed at developing an early warning system (EWS) for academic mentors in an undergraduate engineering mentoring program. This paper details our progress in mining Learning Management System data and translating these data into an EWS for academic mentors. We focus on the role of mentors and advisors, and elaborate on their importance in learning analytics-based interventions developed for higher education.

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Page 1: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

Steven LonnAndrew Krumm

R. Joseph WaddingtonStephanie Teasley

University of Michiganwww.umich.edu/~uselab

Page 2: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Research Setting:M-STEM Academy

• Undergraduate engineering mentoring program• Historically underrepresented students • 200 Engineering students in 4 cohorts

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Page 3: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Goals of the project

• Utilize data stored in campus learning management system to:

• Provide timely and targeted data on student performance to M-STEM mentors

• Shorten the timespan from problem identification to intervention

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Page 4: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Supporting M-STEM mentors

• Iteratively develop • Metrics for comparing

students using LMS data• Classification schemes• Visualizations of student

performances• Send mentors weekly updates

Photo%Credit:%h,p://teacherrogers.wordpress.com

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Page 5: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

How does mentor’s use of EWS affect student outcomes?

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Page 6: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

ImprovedPerformance

Analysis

Product

StudentAudience

Action

Student

Data

Mentor

academic resources, study strategies

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Communication

EWS

Classification

Face-to-Face / Email

Page 7: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

ImprovedPerformance

Analysis

Product

StudentAudience

Action

Student

Data

Mentor

academic resources, study strategies

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Communication

EWS

Classification

Face-to-Face / Email

Page 8: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

Assignments

Gradebook

“Presence”

Weekly%query%of%LMS%for%courses%that%include%an%MASTEM%student%and%use%the%Gradebook%or%Assignments%tool

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Page 9: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Measures from LMS data

• Gradebook and Assignments tools allow up-to-date tracking of student performances

• Report student-level information for M-STEM students• Percent of available points earned• Course averages (all students)

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Page 10: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

• “Presence” events serve as a proxy for effort and are events common to all courses• Cumulative and week-to-week “Presence”

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Measures from LMS data

Page 11: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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75%

25%

mean

USE LabDigital Media Commons

Page 12: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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75%

25%

mean

Cumulative “Presence” events can be highly

predictive for students’ final course grade performance

USE LabDigital Media Commons

Page 13: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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Page 14: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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Classification scheme• Absolute grade thresholds• Difference from course average • Presence cutoff

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Classification scheme• Absolute grade thresholds• Difference from course average • Presence cutoff

Comparisons• Grades (course average)• Percentile Ranks (presence)

Page 16: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

Classification schemeStudent % Relative Distance Presence Percentile Rank E3

>=0.85 . . Encourage0.75<=X<0.85 <-0.15 . Explore0.75<=X<0.85 >=-0.15 <0.25 Explore0.75<=X<0.85 >=-0.15 >=0.25 Encourage0.65<=X<0.75 <-0.15 <0.25 Engage0.65<=X<0.75 <-0.15 >=0.25 Explore0.65<=X<0.75 >=-0.15 . Explore0.55<=X<0.65 >=-0.10 . Explore0.55<=X<0.65 <-0.10 . Engage<0.55 . . Engage

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Page 17: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

Mentor summary

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Student Detail Report

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Benefits of EWS use

• Contacting students• Shortening time to intervention• Viewing longitudinal trends• By individual course• Across all courses

• Contextualizing M-STEM student performance

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Page 20: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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How mentors use the EWS

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Page 21: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Next Steps

• New infrastructure• New versions• Instructor• Students

• Messaging system• Recommendations (from person, from system)

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Page 22: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

ImprovedPerformance

Analysis

Product

StudentAudience

Action

Student

Data

Mentor

academic resources, study strategies

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Communication

EWS

Classification

Face-to-Face / Email

USE LabDigital Media Commons

Page 23: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Conclusion• Closing the gap between problem identification and

intervention

• Organizational capacity and the success of learning analytics• “Analytics” is but a small part

• Information is always subject to interpretation• How can we scaffold interpretation and effective

action-taking?20

Page 24: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

USE LabDigital Media Commons

Collaborators

M-STEM• Cinda-Sue Davis• Guy Meadows• James Holloway• Daryl Koch• Mark Jones• Debbie Taylor

ITS• Bryan Hartman• Jeff Jenkins• Dan Kiskis

USE Lab• Gierad Laput

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Page 25: Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors

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Questions

www.umich.edu/~uselab

slides: www.slideshare.net/stevelonn

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Steve [email protected] @stevelonnStephanie [email protected] @stephteasley