1BRENT L. HARPER1629 E. Crescent View Circle Sandy, UT 84092

801-368-4005 BrentLHarper@yahoo.com

Client Relationship Management

Proven account manager and sales professional. Strategically focused on the acquisition, development and retention of key client partnerships. Forges strong relationships, ensures timely issue resolution, and demonstrates analytical problem-solving skills. Expert at performing comprehensive research into client’s business to identify needs and opportunities for partnership development. Recognized for ability to incorporate solution based sales and marketing techniques and accurately recommend the products, services, and tools to drive client growth.

Expertise in the following areas: Key Account Management Contract Negotiation/Renewal Skilled Collaborator Account Development/Growth Top Sales Producer Trusted Liaison Strategic Planning Business Strategy Issue Management

Relationship Building Customer Service Market Research

Problem Solving Internal Coordination Expert Microsoft Office

PROFESSIONAL EXPERIENCE

Hibu – Salt Lake City, UT 2008-PresentAccount Manager

Highly effective account management professional and sales consultant strategizing with business owners, empowering them to compete in the digital advertising world with a broad range of marketing solutions

Marketing specialist offering a full range of digital and print advertising products including Websites, Software as a Service (SaaS), Search Engine Marketing (SEM), Search Engine Optimization (SEO), Online Display Ads, Local Search, Hibu Pay, Mobile Banners, Video Ads, Social Media Management, Direct Mail, Magazines, and Print Directories

Valued by clients as an honest and ethical trusted advisor who genuinely demonstrates an interest in their success Acclaimed for retention and sales achievements and admired by peers

MarketPartner – American Fork, UT 2008 – 2008Senior Sales Consultant

A top sales producer promoting and implementing direct mail marketing programs Analyzed, identified, and targeted business verticals having greatest potential for direct mail success Partnered with business owners and decision makers to strategize and deploy systematic direct mail marketing

campaigns driving consistent ROI for clients Provided webinar sales presentations with compelling reasoning, strong conviction, and effective closing

techniques Collaborated closely with operational support to leverage resources and maximize profitability

Simpliphones – Orem, UT 2005 – 2007Relationship and Financial Manager

Effective relationship and sales management support for Costco Business Centers, Costco.com, SamsClub.com, and Staples.com

Key member of executive leadership team focusing on growing client relationships and maximizing sales Established and maintained key vendor relationships, purchased and controlled component inventories, and

ensured just-in-time delivery for order fulfillment Oversaw and managed all accounting functions including payroll, accounts receivable, accounts payable, financial

statement preparation, loan and bank account reconciliation, and internal audits

Brent L. Harper, Page 2Professional Experience Continued

American Express – Salt Lake City, UT 2002 –2004Client Relationship Manager

Ownership and day to day account management of prepaid gift card clients yielding multi-million dollar revenue for American Express; Best Buy Electronics, Office Depot, Sharper Image, Eddie Bauer, Chanel, O’Charley’s Restaurants, Pappas Restaurants, Westfield Malls, Del Monte Mall, Americana Manhasset Mall, and Irvine Spectrum Center

Key member of the contract negotiating team, developing strong sustainable relationships with client decision makers

Oversaw functional and regression testing of American Express gift card system platform enhancements Managed the national account analysts and operational support team tasked with fulfilling the needs of the above

clients

American Express – Salt Lake City, UT 2000 –2002National Account Analyst

Strategist focused on improving prepaid gift card programs and fulfillment processes while supporting relationship account management of the stored value prepaid gift card clients

Liaison for internal company and external client resources Extracted and analyzed data, provided client reporting, and collaborated daily with external client resources Provided all operational support and oversaw cross-functional task teams focused on the timely resolution of

issues

Nestle – Springville, UT 1999 –2000Plant Cost Accountant

Managed the financial and quantitative cost analysis for a production facility responsible for one third of North America’s Stouffer’s Food products

Responsible for identifying production and cost variances, coordinating with individuals across internal functions to resolve issues and restore efficiency and profitability

Created and maintained forecasts, budgets and business plans Prepared and summarized monthly financial performance reports, identified and implemented cost saving

practices, presented results to plant management, divisional leaders and corporate officers

Geneva Steel – Orem, UT 1988 –1999Senior Cost Accountant

Managed the analysis, reporting, and forecasting of material, labor, and overhead costs for the Furnace Coke Plant and Blast Furnace Divisions

Responsible for inventory control processes including the acquisition and delivery of foreign (Japanese & Chinese) furnace coke involving surveys, in-transit degradation, moisture variables, and timely payment for material and transportation

Summarized and prepared financial and production reports, worked closely with division and plant management in identifying and implementing cost cutting practices, and presented division performance to senior plant management and corporate officers

EDUCATION

Bachelors Degree in Marketing, Brigham Young University, Provo, UT