B E S P O K E W E D D I N G F L O W E R S

T E R M S & C O N D I T I O N S

Bramble & Wild

4 Catherine Hill, Frome, Somerset, BA11 1BY

1. Bramble & Wild will provide all of the designs listed in your wedding flower proposal. Any

other items added will be charged at an additional cost per item. The proposal will be re-issued

to reflect any changes. Amendments must be made in writing by the Bride, Groom or

(previously notified) appointed acting party.

2. By paying our £150 booking fee, you are agreeing to our terms and conditions, without

exception.

When booking Bramble & Wild, you are agreeing to a minimum spend of £1000 for your wedding to be delivered, plus a 15% delivery fee. For all spends under £1000, we simply ask that you collect from our shop on the morning of the wedding. If you choose to reduce

your flower order for delivery, it can not be reduced below the minimum spend.

3. Your proposal is subject to change dependent of flower, foliage & plant availability at required

time of purchase, one week before the wedding date. Your proposal’s prices are valid for one

month from the date on the document. If no booking fee is received within this time, the prices

may be subject to change.

4. Your final wedding price includes a one hour complimentary wedding consultation and a further 30 minutes final consultation, in person or via phone. These must be made via prior

appointment. Any further appointments are liable for an additional charge of £25 per hour. One

onsite visit is free of charge if Bramble & Wild has not worked at a venue before. If a site visit is

required by the bride & groom at a venue that Bramble & Wild has knowledge of, a charge of

£25 per hour plus milage will be chargeable.

5. Prices quoted will take into consideration a premium for weddings occurring over Valentine's

Day, Mother's Day weekend and any public / bank holiday. NB: Flower prices increase

considerably at these times due to demand, European national days of celebration & bank

holidays can also a ect price and availability.

6. A non-refundable booking fee of £150 will be required to secure the services of Bramble &

Wild for bespoke wedding flower orders. (A non-refundable booking fee of £50 is required to

secure Wild Wedding orders.) If you are hiring items, this booking fee is refunded after the

wedding, when all of the hired items have been returned safely.

7. Final payment for all flowers, foliage, sundries etc. must be made in full one month (to the

day) before the wedding date. If final payment is not received on or before your balance due

date, no flower order will be made to our suppliers until payment is received. In these

circumstances we may not be able to help secure the varieties or sundries which you have

specified for your wedding.

8. If payment has not been received fourteen days week before the wedding date, Bramble &

Wild reserves the right to cancel wedding flowers and is not obliged to o er compensation or a

booking fee refund.

9. Bramble & Wild cannot be held responsible for any failures of delivery of special orders by

the wholesaler. We always do everything in our power to have your chosen blooms, but in the

rare case of delivery failure we will do all we can to substitute the ordered flowers with the

nearest varieties to the original order. Small variations in colour and size may occur.

10. Payment Methods: Cheque, online bank transfer or cash. Over £150 we cannot take

payment via card machine.

11. Cancellation: All cancellations are required in writing. Should the wedding be cancelled

within 7 days of the wedding, we are unfortunately unable to refund you due to the materials

already being purchased. Up until one week prior to the wedding, the entire fee will be

refunded, minus a 10% cancellation fee.

12. In the event the wedding date is either brought forward or postponed, Bramble & Wild will

honour the booking if the new date is available and Bramble & Wild does not have another

booking to fulfil. In the case of postponed weddings, Bramble & Wild will hold your non-

refundable booking fee until a new date has been set.

13. All flowers will be delivered to you in prime condition in water or suitable packaging for

maximum shelf life. It is the responsibility of the receiver to make sure the flowers are kept in

optimum conditions according to the florist's instructions. Bramble & Wild cannot be held

responsible for any failures in the flowers if these instructions have not been adhered to.

14. Please be aware that Bramble & Wild cannot guarantee flowers to be open at the required

time, such as lilies although we do our best to help them open in time for events, they are

ultimately a living product that we are unable to control.

15. Bramble & Wild requires a signature from yourself or an appointed person when you

receive your flowers to confirm their delivery is of acceptable condition and that quantities are

correct. Any queries must be raised within 1 hour of delivery.

16. Bramble & Wild cannot take responsibility for any damage caused by additional

modifications to the flowers carried out by anyone other than Bramble & Wild staff .

17. Pinning of buttonholes/corsages on dresses and suits is done at the wearers own risk.

Bramble & Wild cannot be responsible for any snagging, staining or tearing to delicate materials

by any pins or fastenings we supply.

18. Plant material can be harmful if consumed. For young bridesmaids and page boys please

make them aware of the dangers of eating any of the elements in their flowers or buttonholes.

19. If any elements are being transported from one venue to another by anybody other than

Bramble & Wild staff or associates, you do so at your own risk.

20. On setting up a venue it is the responsibility of the Bride and Groom to make sure access

and parking is available near the venue. Any parking charges may be chargeable.

21. To enjoy your day we will endeavour to be on site 1 hour before your event starts. It is vital

to ensure that we have access at suitable times in order to do this smoothly.

22. Bramble & Wild reserves the right to use your event and images of it for publicity and

marketing purposes after your event on our website, social media and printed advertisements.

23. If you choose not to have set up on the day it is the Bride and Groom's responsibility to

organise suitable set up. Any breakages or damage to flowers or arrangements will be the Bride

& Groom’s responsibility once they leave our premises.

24. If choosing the hire option for glassware or any other sundries, these must be returned within 3 working days, (excluding Monday’s) EMPTY, in their original packaging and in the condition in which they were received. It is the responsibility of the Bride & Groom to fund any postage or delivery charges. If items are lost, broken, damaged, covered with excess

wax or missing, a charge for replacing the items will be taken from the booking fee. For totals over £150, an invoice will be sent to the Bride & Groom for the items in question and the balance MUST be paid within 7 days. All hired items are the sole responsibility of the Bride & Groom. Bramble & Wild can collect hired props if desired and this will be charged for

in the proposal.

25. Bramble & Wild cannot be held responsible of failure to deliver any order due to an act of

God, terrorism, crime, transport failure, extreme weather conditions (including snow and

flooding) or denial of access to venues or religious sites. Bramble & Wild recommends

purchasing Wedding Insurance from a reputable company to protect your investment on your

wedding day.

26. Trial designs can be made but these will be charged at the full value as stated on your

proposal and must be paid for in advance, as with a general flower order.

27. Any mock bouquets made for you, along with any designs, sketches and photographs of our

work we allow you to view and/or take away with you are subject to copyright laws (The

Copyright, Designs and Patents Act 1988) and therefore you are not permitted to show them

to, or allow them to be copied or used by any other florist or floral designer without the express

consent of Bramble & Wild. If you choose not to use Bramble & Wild to provide your wedding

flowers, any designs, sketches and photos must be returned without being copied.

28. Should you be unhappy with your flowers on the day of your wedding, you must contact

Bramble & Wild on 01373 473788 or 07731444883 within 1 hour of delivery so we can do

whatever is necessary to rectify the problem. Any duration of time after the wedding day we are

unable to refund any money as it is too late to resolve issues after the event has finished.

29. An emergency number for us is 07731444883 but this may only be used on the wedding

day itself. All prior correspondences must be via hello@brambleandwild.com or 01373 473788.

30. From 2017, Bramble & Wild must be the sole flower supplier for weddings & events. We no longer work alongside DIY florals or in house flowers.