bpo future forward: 6 areas of opportunity in marketing procurement

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Post on 30-Jun-2015

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With the tightening of the global economy, companies are taking a different look at the way they invest their money. Certain areas, formerly exempt from budget measures, are being looked at with increased scrutiny in order to assist with making the bottom line stronger. The marketing department is one of those areas. Today, marketing budgets are being tightened and marketing managers are scrutinizing where to invest their dollars for optimal return. This is where marketing procurement comes into play. The marketing procurement space is a very slippery slope. This is due to two primary reasons. First, the area is very relationship-driven and emotionally sits very close to the stakeholder’s heart. Second, procurement professionals in this area do not typically migrate from the client side of the organization. Another reason is the perceived uniqueness of the marketing offerings. While most marketing campaigns are in fact unique, the process through which such campaigns are developed is not. And that’s where the opportunities lie – to deconstruct the process and get to the right procurement model. Here are six such opportunities.

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Page 1: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

@Infosys_bpo #Procurement

6 areas of opportunityin marketing procurement

THE SOURCING AND PROCUREMENT (S&P) SERIES

Page 2: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

@Infosys_bpo #Procurement

In many companies, the marketing function is yet to be subjected to the rigors of process-driven procurement. This is because of the perceived uniqueness of marketing o�erings.

While most marketing campaigns are in fact unique, the process through which such campaigns are developed is not. And that’s where the opportunities lie – to deconstruct the process and get to the right procurement model. Here are 6 such opportunities.

6 areas of opportunity in marketing procurement

THE SOURCING AND PROCUREMENT (S&P) SERIES

Page 3: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

@Infosys_bpo #Procurement

1

Even in mature areas, such as printing in marketing support,

techniques like competitive bidding, tiered discounts, and performance-based targets can deliver savings up to 15%

2

Marketing support and production can

bene�t from technology-driven

processes like reverse auctions,

e-bidding, aggregators / consolidators

and e-catalogs

APPLY PROPERCOMMODITY

MANAGEMENT TECHNIQUES

LEVERAGE INNOVATIVEPROCUREMENTTECHNOLOGIES

6 areas of opportunity in marketing procurement

THE SOURCING AND PROCUREMENT (S&P) SERIES

Page 4: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

@Infosys_bpo #Procurement

3Large savings can be

realized by evaluating

production contracts against the

parameters that relate to cost, quality,

and time; while executing all

production-related activities through

third-party providers

4

The most successful negotiations will be

the result of a three-way

partnership between procurement,

marketing stakeholders, andsupplier agencies

OUTSOURCEMARKETING

PRODUCTION

APPROACH PROCUREMENT OF

MARKETING SERVICESCOLLABORATIVELY

6 areas of opportunity in marketing procurement

THE SOURCING AND PROCUREMENT (S&P) SERIES

Page 5: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

@Infosys_bpo #Procurement

5Procurement

negotiations with deep involvement of

agencies across consumer,

professional, and digital media can deliver signi�cant savings even with small percentage

changes

6Look for a BPO

partner with category

management consultants who come from the

marketing business and possess a deep

comprehensive knowledge of

marketing operations

IDENTIFY OPPORTUNITIES FROM

SIGNIFICANT EXPENDITURE

BUILD A TEAM OFSPECIALISTS

6 areas of opportunity in marketing procurement

THE SOURCING AND PROCUREMENT (S&P) SERIES