bootcamp day 1
TRANSCRIPT
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Pitching to Investors Bootcamp
B O G O T A , 2 4 - 2 6 A U G U S T 2 0 1 6
L A N C E L A K I N G
J O N E W O R R E N
26 August 2016
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Agenda, Day 1
09:00 Introductions & Objectives
09:15 What’s in a great pitch?
10:15 Break
10:30 Review of Great Pitches
11:30 Value Proposition, Part I: The Lean StartUp Process
12:30 Lunch
13:30 Value Proposition, Part II:
15:15 Break
15:30 Principles of Communication
16:00 Pitch Clinic
16:45 Review & reflection
17:00 Adjourn
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INTRODUCTIONS
• Tell us who you are
• What your is your business
• What you hope to get from this Bootcamp
• 30 seconds…..
8/26/2016
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What’s in a great Pitch?
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THE 10 KEY COMPONENTS OF A PITCH
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Problem/Hook
Value Proposition Business Model Underlying Magic
Marketing & Sales Competition Team
The Ask & Financials
The Ask & Timeline
Summary
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The Investment Story
• Act 1
Pg 7
Hook/problem
Marketing & Sales
Competition
Underlying Magic
Summary
Value Proposition
Financials & The Ask
Timeline & The Ask
Business Model
Team
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The Problem Hook
• Examples Medium Hook Message
The Globe and Mail “Bringing Executive Pay Down to Earth”
“I know a guy who used to run a bank, back in the olden days. Nobody had heard of stock options then. He lived in a nice house, but not a mansion…“
This article argues for a more equitable distribution of capital to create a fairer society.
Inconvenient Truth
Images of a river, trees and birds, with Al Gore’s narration talking about Nature
This movie is about preserving human relationships with Nature
BeerLabs 60 second pitch
“Are you bored of mass-produced beers?”
I want to revolutionize the beer industry in China.
ABC Biomed “Every day, 483 people die of lung cancer in North America”
I want to cure lung cancer
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The Problem Hook • Activity
1. Pick one person in your group to explain their business to the others.
2. Take 60s to write an answer to the following question: “Why are you starting this business?” Share with the group.
3. Now, with the help of your group, come up with a hook that explains the fundamental problem you are trying to solve and why you started the business. You can write, sketch pictures or use statistics.
4. Take turns
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The Value Proposition
1.What your product is
2.Who is the target customer
3.What value you bring your target customers
The Value Proposition provides a solution to your problem hook:
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The Value Proposition
• Activity
For _________________ (insert target customer)
Who _________________ (insert their need/problem)
We have developed _____________ (insert what it is)
That helps __________ _______ (list values)
1. Write your value proposition:
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The Value Proposition
• Activity
2. Share with your group.
3. Make sure there is a good “pairing” between your value proposition and your hook.
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The Value Proposition • Examples
Beer Labs is a microbrewery and bar in Shanghai where young professionals in China can go to brew their own personal beer and consume fresh food and drinks.
ABC Biomed has developed a proprietary oral drug for Stage 3 lung cancer patients designed to decrease tumor size and increase their quality of life.
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The Investment Story
• Act 2
Hook/problem
Marketing & Sales
Competition
Underlying Magic
Summary
Value Proposition
Financials & The Ask
Timeline & The Ask
Business Model
Team
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Business Model
A business model describes the value an organization offers its customers and illustrates the capabilities and resources required to create, market and deliver this value and to generate profitable, sustainable revenue streams.
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• Example: 10,000 Villages
Ethically conscious consumers with disposable income.
TTV provides a wide selection of unique hand-crafted goods from verifiably fair-trade artisans in developing countries.
-Retail -On-line -(Wholesale)
-Transaction-based -Mailing list w suggested products -Return policy
-Developing world artisans -World Fair Trade Org -Mennonite Central Committee -volunteers
-Retail sales -Speakers bureau -Tax breaks (non-profit)
-Marketing -Real estate procurement -Negotiate deals w artisans -Importing
-Brand -Salespeople -Real estate
-Pay artisans -Rent on stores -Web hosting -Pay staff
Business Model
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Components of a business model
How do you acquire customers?
How do you charge them?
How much do you charge them?
What are your fixed costs?
What are your variable costs?
What are the assets you have available to you?
Who are your key partners?
What are the key activities you need to engage in to deliver your value proposition?
• Checklist
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Business Model
• Activity
Either by sketching on the business model canvas, or writing down answers to the checklist, brainstorm components of your business model you need to explain to investors.
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Underlying magic
• Activity
- Describe your product or service(s) - Include photos or screen shots - Detail how your product is scalable and when you
plan to launch - Outline the next R&D steps to further build on or
improve your offering. - Include a discussion of intellectual property - How will you protect your IP?
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Visuals
Products Software Services
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Visuals
• Activity Products Software Services
Take 5 mins: What’s the best way to represent your product/service in a business plan or pitch presentation?
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Marketing and Sales
You will eventually need to answer all these questions:
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Marketing and Sales
• Activity
1. What is your pricing strategy?
2. Through which media will you communicate with your market?
3. What is your branding strategy?
4. Who are the Key Opinion Leaders (KOLs) in your field?
5. How long is your sales process?
6. Where do you get your prospective customers
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Competition
There is always competition
• Competition
Reference Competition Same category Substitute category
Economic Competition “Budget” Category
“We have no (real) competitors”
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Competition
• The Strategy Canvas
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External Analysis
• Competition Matrix
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External Analysis • Activity
Sketch a quick competition matrix for you and your nearest competitors (include the “status quo” option)
Value 1
Value 2
Value 3
Value 4
…
Your company
Company 2
Company 3
Status quo company
…
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Management team
Breadth of experience
Depth of experience
- Names - Domain credentials - Ability to work together - Past individual success - Past collective success - Next hires – gaps in your team
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Management team
• Activity
Names
Sergey Brin Mark Zuckerberg
Bill Gates
Domain Credentials
Ability to work together
Past individual success
Past collective success
?
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The Investment Story
• Act 3
Hook/problem
Marketing & Sales
Competition
Underlying Magic
Summary
Value Proposition
Financials & The Ask
Timeline & The Ask
Business Model
Team
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Financial projections
Beware the hockey stick graph!
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Financial projections
• Example Financial projections need to be based on verifiable assumptions
Pro forma income statement from Business Plans for Dummies (1997)
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Financial projections
• Example
Investment required = $800,000
Focus on R&D for v 2.0
Launch 2.0
Break Even
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Financial projections
• Example: current status Sources of Funding Existing financing ($) Projected financing ($)
Investment by founders $10,000 each = ($30,000)
0
Equity investment from angels
$150,000 $300,000
Equity investment from VCs
0 $500,000
Debt financing 0 0
Cash flow from operations
$2,000 per month $20,000 per month
TOTAL: $182,000 $820,000
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Financial projections
• Example: Use of proceeds Use of proceeds Amount ($)
Sales and marketing $250,000
Research & development
$65,000
Recruiting costs $5,000
Future salaries $75,000 X 5 years = $375,000
Legal and accounting $100,000
TOTAL $780,000
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Intellectual Property (IP) Valuation
Sources: American Institute of Certified Public Accountants; Licensing Executives Society
Cost Approach: How much does a non-infringing alternative cost? Income Approach: What is a reasonable present value of excess economic returns? Market Approach: How much have others paid for comparable technology?
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Risk analysis
• Example Type of Risk Risk Mitigating strategy
Supply chain risk Government upheaval in Nigeria
Secure alternate sources of goods in nearby countries
Market adoption
Customers won’t buy it
Complete market research to position the product
Financing risk We may not be able to sufficiently finance start-up phase
Develop alternate financing scenarios to ensure we meet key milestones
Executive risk This is the first venture for this management team
We have supplemented our team with industry leading advisors
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To-do: Gather the information
• Value proposition/positioning statement
• Business model
• Market Intelligence
• MarCom goals
• Pricing
• Competition
• Patent information
• List of past clients
• List of partners and stakeholders
• Logo
• Financial information
• Technology white papers
• Key employee information
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BREAK
8/26/2016
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The Investor Perspective: Review of Great Pitches
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Value Proposition, Part I
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Problem/Hook
Value Proposition Business Model Underlying Magic
Marketing & Sales Competition Team
The Ask & Financials
The Ask & Timeline
Summary
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WHAT IS A VALUE PROPOSITION? Our Framework….
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Talking With Scientists
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VALUE
What is Value?
• What are the different ways in which customers value products?
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Value Proposition - Definition
• A value proposition is a statement of the unique benefits delivered by your offering to the target customer.
• It describes the unique value of your product or brand and offers a compelling reason for customers to buy.
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A Tagline – Ad complement
– “We know money”
– “What Happens Here, Stays Here”
– “The City That Never Sleeps”
– “Built for the road ahead”
An Elevator Pitch – Social/conversation purpose
Value Proposition is Not:
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The value proposition statement should consist of the following components:
– What you are offering
– The specific value associated with your offering
– For whom you are creating value
– (…Why your product is different from everything else on the market)
Value Proposition
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Good: “Winners is a department store that offers fashion conscious consumers the latest brand names for up to 60 per cent off.” (Winners)
Bad: “Winners is an off-price department store owned by TJX that employs international sourcing and buying power.
Examples:
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Good: “Winners is a department store that offers fashion conscious consumers the latest brand names for up to 60 per cent off.” (Winners)
Bad: “Winners is an off-price department store owned by TJX that employs international sourcing and buying power.”
Examples: What is it?
For whom?
Values?
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Good: “A1 Industries has developed an economical and easy-to-use chemical additive that allows paint manufacturing companies to reduce the environmental impact of their products
Bad: “A1 Industries has discovered a chemical isomer additive that allows for a reduction of VOC emissions.”
Examples:
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Good: “A1 Industries has developed an economical and easy-to-use chemical additive that allows paint manufacturing companies to reduce the environmental impact of their products
Bad: “A1 Industries has discovered a chemical isomer additive that allows for a reduction of VOC emissions.”
Examples:
What is it?
For whom?
Values?
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Good: “Google is the world’s largest search engine that allows internet users to find relevant information quickly and easily.”
Bad: “Google uses a patented page-ranking algorithm to make money through ad placement.”
Examples:
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Good: “Google is the world’s largest search engine that allows internet users to find relevant information quickly and easily.”
Bad: “Google uses a patented page-ranking algorithm to make money through ad placement.”
Examples:
Are Internet Users really Google’s customers?
What is it?
For whom?
Values?
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Good: “Google is the world’s largest search engine that automatically provides advertisers with potential customers tailored to the ad content, increasing click-through rates and conversion rates.”
Bad: “Google uses a patented page-ranking algorithm to make money through ad placement.”
Examples: What is it?
For whom?
Values?
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LUNCH
8/26/2016
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Value Proposition, Part II
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VALUE PROPOSITION DESIGN
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Value Proposition Designer
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Right side: Customer Jobs
• What functional jobs are you helping your customer get done? (e.g. perform or complete a specific task, solve a specific problem, ...)
• What social jobs are you helping your customer get done? (e.g. trying to look good, gain power or status, ...)
• What emotional jobs are you helping your customer get done? (e.g. esthetics, feel good, security, ...)
• What basic needs are you helping your customer satisfy? (e.g. communication, sex, ...)
Besides trying to get a core job done, your customer performs ancillary jobs in different roles. Describe the jobs your customer is trying to get done as:
• Buyer (e.g. trying to look good, gain power or status, ...)
• Co-creator (e.g. esthetics, feel good, security, ...)
• Transferor (e.g. products and services that help customers dispose of a product, transfer it to others, or resell, ...)
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• Rank each job according to its significance to your customer. Is it crucial or is it trivial? For each job indicate how often it occurs.
• Outline in which specific context a job is done, because that may impose constraints or limitations. (e.g. while driving, outside, …
Customer Jobs • Activity
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Value Proposition Designer
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Gains
• Which savings would make your customer happy? (e.g. in terms of time, money and effort, ...)
• What outcomes does your customer expect and what would go beyond his/her expectations? (e.g. quality level, more of something, less of something, ...)
• How do current solutions delight your customer? (e.g. specific features, performance, quality, ...)
• What would make your customer’s job or life easier? (e.g. flatter learning curve, more services, lower cost of ownership, ...)
• What positive social consequences does your customer desire? (e.g. makes them look good, increase in power, status, ...)
• What are customers looking for? (e.g. good design, guarantees, specific or more features, ...)
• What do customers dream about? (e.g. big achievements, big reliefs, ...)
• How does your customer measure success and failure? (e.g. performance, cost, ...)
• What would increase the likelihood of adopting a solution? (e.g. lower cost, less investments, lower risk, better quality, performance, design, ...
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1. Rank each gain according to its relevance to your customer.
2. Is it substantial or is it insignificant?
3. For each gain indicate how often it occurs.
Gains
8/26/2016
• Activity
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Value Proposition Designer
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Pains • What does your customer find
too costly? (e.g. takes a lot of time, costs too much money, requires substantial efforts, ...)
• What makes your customer feel bad? (e.g. frustrations, annoyances, things that give them a headache, ...)
• How are current solutions underperforming for your customer? (e.g. lack of features, performance, malfunctioning, ...)
• What are the main difficulties and challenges your customer encounters? (e.g. understanding how things work, difficulties getting things done, resistance, ...)
• What negative social consequences does your customer encounter or fear? (e.g. loss of face, power, trust, or status, ...)
• What risks does your customer fear? (e.g. financial, social, technical risks, or what could go awfully wrong, ...)
• What’s keeping your customer awake at night?(e.g. big issues, concerns, worries, ...)
• What common mistakes does your customer make? (e.g. usage mistakes, ...)
• What barriers are keeping your customer from adopting solutions? (e.g. upfront investment costs, learning curve, resistance to change, ...
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1. Rank each pain according to the intensity it represents for your customer.
2. Is it very intense or is it very light?
3. For each pain indicate how often it occurs.
Pains
8/26/2016
• Activity
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YOUR SOLUTION
Part IV: Designing Your Solution
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Value Proposition Designer
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Gain Creators • Produce outcomes your customer
expects or that go beyond their expectations? (e.g. better quality level, more of something, less of something, ...)
• Copy or outperform current solutions that delight your customer? (e.g. regarding specific features, performance, quality, ...)
• Make your customer’s job or life easier? (e.g. flatter learning curve, usability, accessibility, more services, lower cost of ownership, ...)
• Produce positive outcomes matching your customers success and failure criteria? (e.g. better performance, lower cost, ...)
• Create positive social consequences that your customer desires? (e.g. makes them look good, produces an increase in power, status, ...)
• Do something customers are looking for? (e.g. good design, guarantees, specific or more features, ...)
• Fulfill something customers are dreaming about? (e.g. help big achievements, produce big reliefs, ...)
• Create savings that make your customer happy? (e.g. in terms of time, money and effort, ...)
• Help make adoption easier? (e.g. lower cost, less investments, lower risk, better quality, performance, design, ...)
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• Rank each gain your products and services create according to its relevance to your customer.
• Is it substantial or insignificant?
• For each gain indicate how often it occurs.
Gain Creators
8/26/2016
• Activity
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Value Proposition Designer
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Pain Relievers • Produce savings? (e.g. in terms of
time, money, or efforts, ...)
• Make your customers feel better? (e.g. kills frustrations, annoyances, things that give them a headache, ...)
• Fix underperforming solutions? (e.g. new features, better performance, better quality, ...)
• Put an end to difficulties and challenges your customers encounter? (e.g. make things easier, helping them get done, eliminate resistance, ...)
• Wipe out negative social consequences your customers encounter or fear? (e.g. loss of face, power, trust, or status, ...)
• Eliminate risks your customers fear? (e.g. financial, social, technical risks, or what could go awfully wrong, ...)
• Help your customers better sleep at night? (e.g. by helping with big issues, diminishing concerns, or eliminating worries, ...)
• Limit or eradicate common mistakes customers make? (e.g. usage mistakes, ...)
• Get rid of barriers that are keeping your customer from adopting solutions? (e.g. lower or no upfront investment costs, flatter learning curve, less resistance to change, ...
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• Rank each pain your products and services kill according to their intensity for your customer.
• Is it very intense or very light?
• For each pain indicate how often it occurs.
• Risks your customer experiences or could experience before, during, and after getting the job done?
Pain Relievers
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• Activity
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Our Future Matters
Value Proposition Designer
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Our Future Matters
Products & Services All products and services you want to offer
• Which products and services do you offer that help your customer get either a functional, social, or emotional job done, or help him/her satisfy basic needs?
• Products and services may either by tangible (e.g. manufactured goods, face-to-face customer service), digital/virtual (e.g. downloads, online recommendations), intangible (e.g. copyrights, quality assurance), or financial (e.g. investment funds, financing services).
Ancillary products and services
• Buyer (e.g. products and services that help customers compare offers, decide, buy, take delivery of a product or service, ...)
• Co-creator (e.g. products and services that help customers co-design solutions, otherwise contribute value to the solution, ...)
• Transferror (e.g. products and services that help customers dispose of a product, transfer it to others, or resell, ...)
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• Rank all products and services according to their importance to your customer.
• Are they crucial or trivial to your customer?
Products & Services
• Activity
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Write Your Value Proposition
Part VII
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The value proposition statement should consist of the following components:
1. What you are offering
2. The specific value associated with your offering
3. For whom you are creating value
(…Why your product is different from everything else on the market – if this improves clarity)
Recap:
• Value Proposition Content
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• Activity: 10 minutes
The Value Proposition
For _________________ (insert target customer)
Who _________________ (insert their need/problem)
We have developed _____________ (insert what it is)
That helps __________ ,_______,________ (list values)
1. Write your value proposition statement:
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BREAK
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Principles of Communication
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COMMUNICATION 101
8/26/2016
Sender Receiver Message
Entrepreneur Investor Pitch
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Communication Tools for Investors
The Pitch The Executive Summary The Business Plan The Elevator Pitch Technical White Paper Video Reference: “Communication Tools for Investors”, E101, V. Litinski
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Comparing Tools
• Pitch deck vs. Business plan Pitch Deck Business Plan
Anecdote Data
Big picture Granular
Emotional Rational
Visual/Oral Written
Very dynamic Less dynamic
Short (10 slides; 20 mins) Long (20 pages)
Used in early meetings Used for due diligence
Summarized in Exec Summary
Summarized in Exec Summary
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SUCCES
• Good communication techniques for ANY media
Simple Unexpected Concrete Credible
Emotion Story
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Investors don’t invest in businesses. They invest in stories about businesses.
VentureHacks
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Telling Your Story
Inciting Incident
Confrontation
Climax Decision
Resolution
Act 1: Act 2: Act 3:
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Story
• Example: Spiderman
High school kid gets bitten by spider
Spider-man battles bad guys
Spider-man battles head bad guy
Wins
Things have changed for the better (or worse)
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Story
• Example: facebook
Pg 104
University kid has a good idea while at Harvard
Battles competition, non-believers, market forces
Looks for VC investment Gets VC
investment/gets sued
Grows to valuation of $100 B
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The Investment Story
• Act 3
Pg 105
Hook/problem
Marketing & Sales
Competition
Underlying Magic
Summary
Value Proposition
Financials & The Ask
Timeline & The Ask
Business Model
Team
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Pg 106
The Storyboard
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• http://www.marsdd.com/collections/
Additional Resources
26 August 2016 Presentation Title Goes Here
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Value Proposition
• In groups of 3:
• Practices your value proposition statement
• Get feedback from group members on content & communication value (succinctness, clarity etc.)
• Revise as needed
• Ask if you have questions
8/26/2016
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SUMMARY & REFLECTIONS
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