Cover Letter

Binoy AntoManager MPS | IT

#43/56 Sri Vijayalakshmi Nilaya, 3rd Main, 3rd Cross, Bharathi Layout, Bangalore 560029, KA. Mobile +91 (9901) 768 003. +91 (8867) 6878 77.

Sir,

My extensive experience in information-technology makes me exactly the kind of value-added executive you need in the IT Manager position you are advertising.

With more than 12 years of responsible experience, I offer a distinguished career earmarked by accomplishments in leading and directing information-technology operations across broad disciplines, including hardware, software, testing, production support, project management, database technologies, managed print services(MPS), AIM, customer satisfaction, vendor relationships, strategic planning, staff development, promoting change and improvement and technology implementation.

My proven track record includes planning implementation of new technology projects and developing technology strategies that align with business needs while ensuring that products meet customer needs and corporate goals. In my previous organizations, I have played a major role in planning and directing IT solutions to support operations and achieve goals. I can assure that your organization will gain from my strong sense of dedication, solid work ethic, teamwork skills, and ability to find solutions.

In my view good customer service is the lifeblood of any business, and is vital in building a reputation, keeping your customers happy and getting them to come back. As a courteous, knowledgeable and supportive individual, I always make sure to respond to all custom er’s queries or complaints in a timely manner. I am confident that I can make valuable contribution to your organization. My involvments in present working environment involves,

• Leads the IT & MPS team,administer extensive training on Technology,Companies Latest Products & Services, Value Added Services, IT Management,Software & Hardware.

• Implementing of new methods and approches for the effective and efficient utilization of information technology for the company, alignment of the IT strategies with the business strategies.

• Reports on the status and progress of MPS, IT projects and operations. Suggest recommendations for modifications systems as needed.

• Co-ordinate with co-suppliers, OEMs, establishing close and tight relationships, and becoming a customer-centric value chain.

• Plan and implement Print Auditing, Volume Print Deployment, Managed Print Softwares, Tracking, Print Cost Recovery, Project Analysis, Print Environment Accessment & Implementation.

I possess excellent communication and interpersonal skills, and the ability to work efficiently in managerial levels. A quick learner able to work independently or as a team and participate in client meetings, collect and analyze feedback from customers, update status of continuing projects and take on latest projects. Enclosed my resume for your consideration and would like the opportunity to further discuss my skills and qualifications with you,

Sincerely,

Binoy Anto

Job ReferenceManager IT

DateJanuary 05, 2016

Phone+91 9901 768 003+91 8867 6878 77

Emailbinoyanto@gmail.com

Permanent AddressBinoy AntoVII/73, Poovathukaran HChengaloor P.O.680 312 Thrissur Dt,Kerala, INDIA

Résumé

Binoy AntoManager MPS | IT

#43/56 Sri Vijayalakshmi Nilaya, 3rd Main, 3rd Cross, Bharathi Layout, Bangalore 560029, KA. Mobile +91 (9901) 768 003. +91 (8867) 6878 77.

24

Work Experience InformationName

Born

Sex

Age

Relationship

Nationality

Languages

Education

Work

Phone

Email

Permanent

Address

Passport No

Validity

Binoy Anto

18th Mar 1979

Male

36

Married

Indian

English, Hindi, Tamil &

Malayalam

B.Com (1999)

PNC (2001)

12+ Years IT Experience

+91 9901 768 003

+91 8867 6878 77

binoyanto@gmail.com

Binoy Anto

VII/73, Poovathukaran H

Chengaloor P.O.680 312

Thrissur Dt,Kerala, INDIA

No. Z2145530

14 Feb. 2021

Asst. Manager MPS | ITARC Document Solutions, USA. (Bangalore, India)

Leads Managed Print Services wing of the company with involvement in areas of MPS & IT.

Responsible for handling customer issues, provide necessary support on existing MPS contracts, conceptualizes, evaluates, and implements MPS solutions for customers, conduct print auditing, create proposals, contracts, implementation plans. Closely monitors print equipments using web technology tools, manage print servers. Handles escalations as per customer request to vendors and followup till closure

Recommend IT strategies, policies, handle enquiries for softwares, asset purchase, manage the enire network and network storage devices.

Maintain regular backups, updation of softwares and patches. Complete projects related to MPS/AIM/Technology by coordinating resources and aligning with vendors.

Participates in the selection, training/orients and assigns staff; maintaining a safe and secure work environment; developing personal growth opportunities.

Consistently demonstrates Core Values and maintains a professional appearance and Cultural Fit as a representative of the company.Clients: AECOM, Jacobs India, Carl Zeiss India, Wellsfargo, Uber India, HKS.

2013-15

Administrator MPS | ITARC Document Solutions, USA. (Bangalore, India)

Cordinate with customers and Vendors for smooth operations of companies IT and Managed print services, handle customer queries related to issues and support, take care of IT and Storage systems of company, plan and implement company guidelines for operations of IT and systems. Propose best MPS Solutions for exisitng and new customers. Take part in solution process, price calculation, improving team morale, rapidly resolving customer support errors and spearheading the type of solutions crucial for maintaining quality, alleviating risk and sustaining business reputations.

2012-13

Résumé

Binoy AntoManager MPS | IT

#43/56 Sri Vijayalakshmi Nilaya, 3rd Main, 3rd Cross, Bharathi Layout, Bangalore 560029, KA. Mobile +91 (9901) 768 003. +91 (8867) 6878 77.

34

Work ExperienceAdministrator MPS | ITARC Document Solutions, USA. (Bangalore, India)

Windows systems optimization, Installing OS, NAS setup, Wireless, LAN, Imaging the Drives and backup and restore operations. Support Users/Clients on various platforms through Remote Desktop Administration. Creation of Presentations, User Guides, Booklets, Manuals and Demonstrations in Digital, Print Forms. Work closely and effectively with Vendors to replace/rectify defective hardware and software, consumables also to co-ordinate for service of existing systems on request Skills: Managing OS, Remote Desktop, User Manuals, Demos

2012-13

Executive IT & Facilities ManagementProfiman FZ LLC, Dubai. UAE

Manage existing customers with the requirements and support in MPS operations, provide technical support for Printers, Print Server, Tracking software (Techniesis) installation, maintenance, support clients with essential training on sustainable print practices. Involve in IT operations with regular asset monitoring, server, storage health checks, update software and operating systems according to company IT policies. Provide support for users on issues related to OS, Microsoft Office products, Emails and User permissions. Install and troubleshoot LAN, Servers, Wireless routers and backup facilities. Support companies MPS and AIM solutions by providing technical support related to softwares, scanning, involve in overseas deployment of systems and services.Projects: Saudi Aramco (AIM), Atlantis - Palm Jumeirah (Dubai - On-site Printing), Hills International (Abudhabi-Scanning), Burj Khalifa (Printing - Hyder Consulting).

2005-11

IT Support | Web DesignerESAF Infotech, Thrissur. INDIA

Testing Software packages and improving UI and Navigation, Visual ImprovementsCreation of web site, creating graphics and content, layout design, animations, coding, updating the site, involve in overseas deployment of systems and services.Skills: Office Suites, Computer HW, SW, Web Designing.

2002-04

SkillsITManaged Print Services IT Management Troubleshooting Vendor Management Operating Systems

Software ProficiencyAdobe Photoshop CC 2015Adobe Illustrator CC 2015Microsoft Office 365 / 2016Adobe Acrobat Pro XIAdobe InDesign CC 2015

Other SkillsRemote Desktop Windows Server Hardware & Support Technical Support Archiving & Information Mgmt.Printers & Print ServersPrint Tracking Softwares

Résumé

Binoy AntoManager MPS | IT

#43/56 Sri Vijayalakshmi Nilaya, 3rd Main, 3rd Cross, Bharathi Layout, Bangalore 560029, KA. Mobile +91 (9901) 768 003. +91 (8867) 6878 77.

44

Interests

Active in Cricket, Member School Football TeamAvid photography enthusiast, Interested in latest in technology, Loves to travel and writes travelogues, Youtube

Was active member of Karunya Nikethan, a home for mentally chanllenged people, presently shelters over 20 abandoned male members.

Online

LinkedinBehanceFacebookSkype

SportsInterests

SocialCharity

linkedin.com/in/binoyantobehance.net/binoyantofacebook.com/binoyantobinoyanto

Education ReferencesMr. Prasanna VenkatesanDirector - ARC Document Solutions

#38, Donata RadianceBangalore. KA. 560029

T +91 80 433 53 999E prasannav@e-arc.com

Mr. Paul Thomas KManaging Director - ESAF

Hepzibah Complex,Mannuthy P.O,Thrissur 680 651

T +91 487 2373813E esafhq@esaf.in

Professional Diploma In Network Centered Computing NIIT Ltd Thrissur & Bangalore.

2 years Diploma in Software EngineeringVB 6.0, Foxpro, Windows, COM, Software EngineeringComputer Hardware, Netwroking Basics.Grade: Distinction

1999-01

Bachelor of Commerce (B.Com)University of Calicut, Kerala.

Specialzied in Travel and Toursim as second subject.Grade: Second Class

1996-99

Pre DegreeUniversity of Calicut, Kerala.

Science and Mathematics as primary subject. Grade: Second Class

1994-96

SSLCBoard of Public Examinations, Kerala State.

Grade: Language (75%), Maths (82%), Science (65%)

1993-94