8. mcs wilson nd binoy

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    M.C.S. IN

    SERVICE ORGANIZATIONS

    Presented By:-

    Sourabh PalRahul Yadav

    Wilson Xalxo

    Binoy Babu

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    By:-

    Sourabh Pal

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    SERVICE ORGANIZATIONS

    Service Organizations in General

    Characteristics:-

    1) Essence of Inventory Buffer2) Difficulty in Controlling Quality

    3) Labor Intensive

    4) Multi- Unit Organizations

    Historical Development

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    PROFESSIONAL SERVICE

    ORGANIZATIONS

    Special Characteristics

    1) Goals

    2) Professionals3) Output and Input Measurement

    4) Small Size

    5) Marketing

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    MANAGEMENT CONTROL SYSTEMS

    1) Pricing

    2) Profit Centers and Transfer Pricing

    3) Strategic Planning and Budgeting4) Control of Operations

    5) Performance Measurement and Appraisal

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    By:-

    Rahul Yadav

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    FINANCIAL SERVICE ORGANIZATIONS

    The Financial Services Sector

    The arguments for spin off are many:

    1) This separation will ensure objective research data.

    2) At present, cost of research is being subsidized byinvestment banks; if investors have to pay for

    it, they will demand higher-quality research.

    3) Investor confidence will improve if they are convincedthat research is unbiased.

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    Several arguments are offered against

    such a spin off:

    1) The cost of research will go up if they are set up

    as separate firms;

    2) The best research analysts will join investment

    banks due to the higher pay scales, thereby

    leaving independent research firms with lower

    caliber employees; and

    3) To keep costs down, research departments mayissue short reports instead of a rich, detailed

    analysis of stocks as is the current practice.

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    Special Characteristics

    1) Monetary Assets

    2) Financial assets

    3) Time Period for Transactions4) Risk and Reward

    5) Technology

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    WILSON XALXO

    By:-

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    HEALTH CARE ORGANIZATIONS

    Health care organizations consist of hospitals,clinics, and similar physicians organizations;health maintenance organizations; retirement

    and nursing homes; home care organizations; andmedical laboratories, among others.

    They constitute the largest industry in the United

    States: 14 percent of the gross national product,which is about the same percentage as the totalof all durable goods manufacturers.

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    Special Characteristics

    1) Difficult Social Problem

    2) Change in Mix of Providers

    3) Third-Party Payers

    4) Professionals

    5) Importance of Quality Control

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    Management Control Process

    Because of the shift in the product mix and because of theincrease in the quantity and cost of new equipment, thestrategic planning process in hospitals is important.

    The annual budget preparation process is conventional.

    Huge quantities of information are available quickly for thecontrol of operating activities.

    Financial performance is analyzed by comparing actualrevenues and expenses with budgets, identifying importantvariances, and taking appropriate actions on them.

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    By:-

    Binoy Babu

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    NONPROFIT ORGANIZATIONS

    A nonprofit organization, as defined in law, is an organization thatcannot distribute assets or income to, or for the benefit of, itsmembers, officers, or directors.

    The organization can, of course, compensate its employees,

    including officers and members, for services rendered and forgoods supplied.

    This definition does not prohibit an organization from earning aprofit; it prohibits only the distribution of profits.

    A nonprofit organization needs to earn a modest profit, on average,to provide funds for working capital and for possible rainy days.

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    Special Characteristics

    1. Absence of the Profit Measure

    2. Contributed Capital

    3. Fund Accounting

    4. Governance

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    MANAGEMENT CONTROL SYSTEMS

    1) Product Pricing

    2) Strategic Planning and Budget Preparation

    3) Operation and Evaluation

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    XJ

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    Ani Querij Pleaj. Dheej..

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