Best Practices: Onboarding and Team Building

Penny Fletcher, PHR, SHRM-CP HR Manager, Little America Hotel and Resort President, Frontier Human Resources Assn

Candidates You Don’t Select

Onboarding

What do you think onboarding is, and what is one thing you think you do very well when onboarding?

Some statistics

• Aberdeen Group (2009) 54% of companies with onboarding programs reported higher employee engagement

• SHRM (2010)the average cost to fill a position is between $300 and 18,000

• Bamboo HR (2014) average company loses 1 in 6 new hires each of the first three months

• OfficeTeam (2015) 40% of millennials want better onboarding

Plan Ahead for these Challenges

• “We Don’t Have Time”

• “That’s HR’s Job”

• Who will train/what makes a good trainer

• Short term vs long term

Before the first day

The First Day……..

• Procedures/Policies • Chain of command • Specific Task Training • “Who’s Who” • Benefits and other paperwork • One time

…….and beyond

• Forming relationships • Performance expectations • Company Culture define the why

– Mission – Vision – Values

• Ongoing

TEAM BUILDING

Getting to Know You

Find commonalities with coworkers, to understand the different perspectives everyone

brings to the daily tasks. Bingo Candy Bar Personalities Memory Wall Two Truths and a Lie Group Timeline

Effective Communication

To learn how to clearly give directions, how to ask the right types of clarifying questions, how

to let supervisor/manager/coworker know when the directions are unclear---in a professional

way. Mystery Pairs Draw the Picture Telegraph Charades

Collaboration

Working together toward a common goal.

Scavenger Hunt Sew together Barter Puzzle

Creative Problem Solving

Solve the problem; respecting and appreciating different viewpoints; working with people you

don’t normally associate/work with

Spaghetti Tower Build the Bridge Egg Drop

Interdependence and Trust

Begin to rely on each other and see the strengths everyone brings.

Perfect Square Pinball LapSit Turning Over a New Leaf