best fast casual restaurants

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  • Top Fast Casual

    Restaurants in

    Limited Service

    Segment

  • One of the original bakery cafe concepts,

    specializing in sandwiches, salads and breads baked

    fresh daily for all dayparts

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Public Panera Bread Company Sygma Self- Distributing XPIENT

    St. Louis, Missouri 11 $10.27 Fast Casual Bakery/Cafe

  • 4,000-4,500 square feet

    Seat 90-100 patrons plus patios

    Freestanding, inline, endcap

    In major markets, small cities and suburbs

    Deli and panini sandwiches

    Pasta, salad, soup

    Pick-two combos

    Bagels, breads, baked goods

    Concept Characteristics and Business Strategy

  • 2006 - Bought a Stake in Paradise Bakery : In 2006, Panera agreed to purchase a 51% stake in the 44-unit Paradise Bakery & Cafe

    chain for $21 million; the deal was completed in early 2007

    1999 - Sold Au Bon Pain Co. : In 1999, stockholders of Au Bon Pain Co. approved the sale of its flagship Au Bon Pain brand. Upon

    completion of the deal, the new parent of Panera/Saint Louis Bread became Panera Bread Co.

    1993 - Renamed as Panera Bread : Following a re-staging of Saint Louis Bread Co., the stores changed their name to Panera

    Bread

    1993 - Bought Saint Louis Bread Company : In 1993, the company purchased a chain of bakery cafes in the St. Louis area called

    Saint Louis Bread Company

    1981 - Founded : Panera Bread got its start in 1981 as Au Bon Pain Co. under the leadership of Louis Kane and Ron Shaich

    Key Events

  • System Characteristics

  • A hip Mexican chain that transformed the fast-casual

    industry with its customizable, made-to-order

    Mexican fare

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Public Chipotle Mex. Grill Inc.. Mile Hi Foods Mile Hi Foods Aloha POS

    Denver, Colorado 15 $11.47 Fast Casual Mexican

  • 1,600-2,600 square feet; seat 95 guests

    Freestanding, inline units

    Open kitchen

    Assembly-line-style ordering process

    Burritos, tacos, salads, bean/rice bowls

    Naturally raised chicken, beef, pork; tofu

    Locally grown hormone-free ingredients

    Chips and guacamole

    Concept Characteristics and Business Strategy

  • Key Events

    2013 - Pledged to Eliminate GMOs : Chipotle listed on its website products that contain GMOs (genetically modified organisms)

    that are currently in use in its stores, and it pledged to elimate the use of GMOs in its supply chain

    2011 - Launched the ShopHouse Southeast Asian Kitchen Concept : The company launched a fast-casual concept similar to

    Chipotle that offers customizable Asian fare, in Washington, DC.

    2011 - Utilized Premium Ingredients Storewide : Chipotle was using naturally raised and hormone-free chicken, beef and pork at

    all of its restaurants, something it had begun doing in 2002.

    2010 - Opened First International Unit : Chipotle opened its first unit outside of North America in London.

    2007 - Logo and Signage Redesign : The company returned to its original name, Chipotle Mexican Grill, after a redesign of its

    logo and signage

    2006 - Went Public : Chipotle went public when McDonalds spun off 35% of the chain. McDonalds divested the rest of its stake

    later that year

    2001 - Dropped "Mexican Grill" from Its Name

    1999 - McDonald's Increased Investment : McDonalds increased its investment to more than 51%

    1998 - McDonald's Corp. Minority Investment : In 1998, McDonalds Corp. made a minority investment in the concept

    1993 - Founded - Denver: Steve Ells opened the first Chipotle Mexican Grill near the University of Colorado campus in Denver

  • System Characteristics

  • A leading fast-casual Asian chain, known for its

    varied Chinese fare and fast service

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Private Panda Restaurant Gp. Sygma Sygma XPIENT

    Rosemead, CA 29 $11.36 Fast Casual Asian/Noodle

  • 800-2,600 square feet

    Seat 30-50 patrons

    Freestanding, inline units

    Nontraditional units in malls, airports

    Beef, chicken, seafood stir-fries

    Chow mein, veggies, rice

    Egg rolls, pot stickers, fortune cookies

    Healthy menu

    Concept Characteristics and Business Strategy

  • 2009 - Added Healthy Items : Panda Express began marking healthy items with servings that measure 250 calories or less on its

    menu with a Wok Smart symbol

    2001 - Stake in FoodBrand LLC Purchased : Panda Restaurant Group bought a 40% ownership stake in FoodBrand LLC, a wholly

    owned subsidiary of Mills Corp., a shopping-center developer

    1983 - Founded : Andrew Cherng and his father, Master Ming Tsai Cherng, founded Panda Management in 1973 and opened

    Panda Inn dinner house. The company opened the first Panda Express and Andrews wife, Peggy, joined the company

    Key Events

  • System Characteristics

  • High-quality submarine sandwiches served freaky

    fast

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Private Jimmy Johns Sysco Roins Produce Co. PDQ

    Champaign, IL 36 $9.36 Fast Casual Sandwich

  • 1993 - Franchising Began

    1983 - Founded - Charleston, IL: Jimmy John Liautaud founded Jimmy John's in 1983 near the Eastern Illinois University campus in

    Charleston, IL

    Key Events

  • System Characteristics

  • Made-to-order wings paired with signature sauces in

    a fun, upscale environment

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Private Zaxbys Performance Food Gp Performance Food Gp MICROS

    Athens, Georgia 41 $10.35 Fast Casual Chicken

  • 3,300 square feet, 85-95 guests

    Freestanding buildings

    Memorabilia-covered walls

    Artfully designed dining area

    Chicken wings, tenders, sandwiches

    About 10 signature sauces

    Fries, chips, onion rings

    Combo meals, party platters

    Concept Characteristics and Business Strategy

  • Key Events

    2012 - Introduced New Prototype : The new 3,785-square-foot prototype was reminiscent of a rural farmhouse, featuring a drive-

    thru window and seating for 90

    2001 - Reached 100 Units

    1994 - Began Franchising

    1990 - Founded - Statesboro, GA: Zach McLeroy and Tony Townley founded Zaxby's in Statesboro, GA, in 1990

  • System Characteristics

  • No-frills menu of signature burgers topped with any

    combo of 15 free toppings

  • Industry Overview

    Ownership Parent Company Primary Distributor Produce Distributor POS Provider

    Head Office Rank Average Check Segment Cuisine Type

    Private Five Guys US. Foods US. Foods ParTech

    Lorton, Virginia 43 $13.67 Fast Casual Burger

  • 2,000-3,000-square-foot endcaps, 40-75 guests

    Chalkboard announces daily potato origin

    Displays potato crates and peanut-oil containers

    Offers free peanuts during wait

    USDA beef burgers cooked well

    15 available burger toppings

    Hot dogs, sandwiches

    Fries cooked in peanut oil

    Concept Characteristics and Business Strategy

  • 2003 - Began Franchising : Five Guys began franchising with the assistance of Fransmart in 2003

    1986 - Founded - Arlington, VA: Five Guys was founded by Jerry and Jane Murrell and their five sons in Arlington, VA, in 1986

    Key Events

  • System Characteristics

  • AMIT KUMAR DASProgram Manager, CapgeminiE-mail id: amit.b.das@capgemini.com

    SOURCES:www.qsrweb.comwww.technomic.comwww.panerabread.comwww.chipotle.comwww.pandaexpress.comwww.jimmyjohns.comwww.zaxbys.comwww.fiveguys.com

    http://www.qsrweb.com/http://www.technomic.com/http://www.panerabread.com/http://www.chipotle.com/http://www.pandaexpress.com/http://www.jimmyjohns.com/http://www.zaxbys.com/http://www.fiveguys.com/

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