becoming great managers?

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Page 1: Becoming great managers?
Page 2: Becoming great managers?

It has happened to me. And

I think you're not

the exceptions.

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Page 3: Becoming great managers?

I didn't have

enough preparation

, before becoming a manager.

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Page 4: Becoming great managers?

Though I did come through the transition and such to become a manager, I think it's much better, if I was prepared more with some of the things I will walk you

through in this presentation.

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Page 5: Becoming great managers?

And would hope you find it useful and applicable to your

management career path.

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Page 6: Becoming great managers?

These are not something I invented or wrote up. The info is from a book. And I

am going to share some key points in the first few chapters. If you feel like

knowing more, just have to buy the book and fully read it.

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Page 7: Becoming great managers?

And here is the book.

Page 8: Becoming great managers?

It talks about 6

turns in the managerial

career path.

Page 9: Becoming great managers?

For this presentation, I would address only two

first passages, from what the book suggested.

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Page 10: Becoming great managers?

What I love the most is the skill, time, value

framework suggested by the book.

Page 11: Becoming great managers?

At each turn, you will have to switch, change your skills, time application and the focus on the different values that you would need to contribute for the role.For some skills, values , you even have to drop it completely, to make it a successful transition

to the new role. Watch out for those...

Page 12: Becoming great managers?

Okay. No more chit-chat. Will go to the first

passage right away.

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Page 13: Becoming great managers?

From managing

self to managing

others.cc: jfgornet - https://www.flickr.com/photos/43896901@N00

Page 14: Becoming great managers?

It's when you are promoted

to be the manager for the first time,

mostly from the fact that you

are an excellent individual

contributor.cc: jfgornet - https://www.flickr.com/photos/43896901@N00

Page 15: Becoming great managers?

Refer to the next 3 tables for what is required for

managing self and managing others.

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Page 16: Becoming great managers?

* is what you have to drop a lot or completely to transition to the next level.

Page 17: Becoming great managers?
Page 18: Becoming great managers?

Mangers must cease thinking only about

themselves and start thinking about others.

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Page 19: Becoming great managers?

Top challenges•Defining and assigning work to be done•Enabling direct reports to do the work•Building social contracts

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Page 20: Becoming great managers?

Defining and assigning work to be done

•You will need to discuss with boss, talk with peers, customers, suppliers, partners, and other relevant parties to assure the work to be done and make appropriate assignments.•Any pre-defined work breakdown structure would help facilitate the process.

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Page 21: Becoming great managers?

Defining and assigning work to be done

•Then, you will have to practise delegation. Make sure to be the master of it :).•The other focus should be hiring the right (talented and fit) people to do the assigned tasks

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Page 22: Becoming great managers?

Enabling direct reports to do the work

•Do you views questions from his people as interruptions?•Do you fixes their mistakes rather than teaching them to do the work properly?•Do you refuse to take ownership of the success of his people, distancing himself from their problems and failures?

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Page 23: Becoming great managers?

Building social contracts

•Build trust and open lines of communication vertically and horizontally•With boss, direct reports, suppliers, customers, and other relevant individuals

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Page 24: Becoming great managers?

But who is responsible?•HR with formal training?•Nah. Training only gets us this far: awareness and knowledge.•Practising, being coached is where we really learn the things.

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Page 25: Becoming great managers?

But who is responsible?The direct responsibility for preparing first-time managers rests with managers of managers (need to learn how to coach their direct reports to make this transition •Unfortunately, managers of managers receive little or no training in this area )

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Page 26: Becoming great managers?

That brought us to passage

#2: Becoming

manager of managers

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Page 27: Becoming great managers?

Five signs of a misplaced manager of managers

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Page 28: Becoming great managers?

Difficulty delegating•As a result of this, the first line managers are often more frustrated•Managers of managers take too much on themselves, have to much to do and not enough competent direct report to help them do it•Delegate improperly: lack a control system that ensures accountability for what is delegated

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Page 29: Becoming great managers?

Poor performance management

•Provide poor or little feedback to his managers•Isn’t a good coach•Doesn’t offer clear direction•Unsure about their goals•Unable to communicate productively with his direct reports

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Page 30: Becoming great managers?

Other signs•Failure to build a strong team•A single-minded focus on getting the work done•Choosing clones over contributors

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Page 31: Becoming great managers?

What should

managers of

managers do (skills)?

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Page 32: Becoming great managers?

Selecting and training capable first-line managers

•Giving people team and project leadership assignments are two ways to observe•Training first-line managers is the art of creating a supportive environment that allows mistakes but not failure•Sensitivity of power: use their power in the ways that motivate and instruct rather than demean and demoralize

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Page 33: Becoming great managers?

Holding them accountable for managerial work

•Evaluating people based on the quality of their selection decisions, the frequency and quality of their performance feedback, their ability to team with other units, and their skills at producing results through a team•Need to remove first-time managers who don’t make the level-one grade

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Page 34: Becoming great managers?

Goals and measurements must be put in place

•... that create accountability for new managerial behaviors•Amount of improvement in efficiency , degree of improvement in quality , frequency and impact of coaching sessions , number of first-line managers promoted to bigger jobs , success rate of new first-line managers , teamwork within the assigned area / other areas

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Page 35: Becoming great managers?

Those are some highlights for the first

two passages.

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Page 36: Becoming great managers?

If you notice, you will see that 80% of those people who pursue

management career should

be in these two passages, struggling.

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Page 37: Becoming great managers?

Are you one of them?

cc: ⌡K - https://www.flickr.com/photos/58419684@N00

Page 38: Becoming great managers?

If you are, I would suggest you to go back, understand

about your skills, time application, values.

cc: Dan Cook Archived (dan-scape.co.uk) - https://www.flickr.com/photos/57953583@N02

Page 39: Becoming great managers?

And from those awareness, do something. To get the skills, to

switch how to use your time, and to focus on the right values you need to contribute for the level.

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Page 40: Becoming great managers?

Good luck.

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