becoming great managers?
TRANSCRIPT
It has happened to me. And
I think you're not
the exceptions.
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I didn't have
enough preparation
, before becoming a manager.
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Though I did come through the transition and such to become a manager, I think it's much better, if I was prepared more with some of the things I will walk you
through in this presentation.
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And would hope you find it useful and applicable to your
management career path.
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These are not something I invented or wrote up. The info is from a book. And I
am going to share some key points in the first few chapters. If you feel like
knowing more, just have to buy the book and fully read it.
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And here is the book.
It talks about 6
turns in the managerial
career path.
For this presentation, I would address only two
first passages, from what the book suggested.
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What I love the most is the skill, time, value
framework suggested by the book.
At each turn, you will have to switch, change your skills, time application and the focus on the different values that you would need to contribute for the role.For some skills, values , you even have to drop it completely, to make it a successful transition
to the new role. Watch out for those...
Okay. No more chit-chat. Will go to the first
passage right away.
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From managing
self to managing
others.cc: jfgornet - https://www.flickr.com/photos/43896901@N00
It's when you are promoted
to be the manager for the first time,
mostly from the fact that you
are an excellent individual
contributor.cc: jfgornet - https://www.flickr.com/photos/43896901@N00
Refer to the next 3 tables for what is required for
managing self and managing others.
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* is what you have to drop a lot or completely to transition to the next level.
Mangers must cease thinking only about
themselves and start thinking about others.
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Top challenges•Defining and assigning work to be done•Enabling direct reports to do the work•Building social contracts
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Defining and assigning work to be done
•You will need to discuss with boss, talk with peers, customers, suppliers, partners, and other relevant parties to assure the work to be done and make appropriate assignments.•Any pre-defined work breakdown structure would help facilitate the process.
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Defining and assigning work to be done
•Then, you will have to practise delegation. Make sure to be the master of it :).•The other focus should be hiring the right (talented and fit) people to do the assigned tasks
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Enabling direct reports to do the work
•Do you views questions from his people as interruptions?•Do you fixes their mistakes rather than teaching them to do the work properly?•Do you refuse to take ownership of the success of his people, distancing himself from their problems and failures?
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Building social contracts
•Build trust and open lines of communication vertically and horizontally•With boss, direct reports, suppliers, customers, and other relevant individuals
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But who is responsible?•HR with formal training?•Nah. Training only gets us this far: awareness and knowledge.•Practising, being coached is where we really learn the things.
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But who is responsible?The direct responsibility for preparing first-time managers rests with managers of managers (need to learn how to coach their direct reports to make this transition •Unfortunately, managers of managers receive little or no training in this area )
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That brought us to passage
#2: Becoming
manager of managers
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Five signs of a misplaced manager of managers
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Difficulty delegating•As a result of this, the first line managers are often more frustrated•Managers of managers take too much on themselves, have to much to do and not enough competent direct report to help them do it•Delegate improperly: lack a control system that ensures accountability for what is delegated
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Poor performance management
•Provide poor or little feedback to his managers•Isn’t a good coach•Doesn’t offer clear direction•Unsure about their goals•Unable to communicate productively with his direct reports
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Other signs•Failure to build a strong team•A single-minded focus on getting the work done•Choosing clones over contributors
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What should
managers of
managers do (skills)?
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Selecting and training capable first-line managers
•Giving people team and project leadership assignments are two ways to observe•Training first-line managers is the art of creating a supportive environment that allows mistakes but not failure•Sensitivity of power: use their power in the ways that motivate and instruct rather than demean and demoralize
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Holding them accountable for managerial work
•Evaluating people based on the quality of their selection decisions, the frequency and quality of their performance feedback, their ability to team with other units, and their skills at producing results through a team•Need to remove first-time managers who don’t make the level-one grade
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Goals and measurements must be put in place
•... that create accountability for new managerial behaviors•Amount of improvement in efficiency , degree of improvement in quality , frequency and impact of coaching sessions , number of first-line managers promoted to bigger jobs , success rate of new first-line managers , teamwork within the assigned area / other areas
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Those are some highlights for the first
two passages.
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If you notice, you will see that 80% of those people who pursue
management career should
be in these two passages, struggling.
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Are you one of them?
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If you are, I would suggest you to go back, understand
about your skills, time application, values.
cc: Dan Cook Archived (dan-scape.co.uk) - https://www.flickr.com/photos/57953583@N02
And from those awareness, do something. To get the skills, to
switch how to use your time, and to focus on the right values you need to contribute for the level.
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Good luck.
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