becoming a great trainer

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I am a Trainer

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Page 1: Becoming a Great Trainer

I am a Trainer

Page 2: Becoming a Great Trainer

I am aQuestion Asker,

Listener,

Storyteller, and

Creator & Facilitator of Learning Experiences.

Page 3: Becoming a Great Trainer

Engage with new and familiar internal and external customers.

Share something awesome that has the potential to make a meaningful impact on people’s personal and professional lives.

Learn from our learners.

Developing and Facilitating Learning is Our OPPORTUNITY to:

Page 4: Becoming a Great Trainer

Let’s start exploring:

5 adult learning principles

5 good-to-know, brain-related buzzwords

2 equations for crafting stories that maximize training impact

Page 5: Becoming a Great Trainer

This is just the start of our exploration.

Page 6: Becoming a Great Trainer

However, when we conclude today,

you will have resources to

continue learning, whether

independently or with peers.

Page 7: Becoming a Great Trainer

Real Quick:(And I mean REAL Quick)

Let’s get into some basic principles of adult learning.

Page 8: Becoming a Great Trainer

Let’s catch our breath and

expand on 5 adult learning principles a little bit.

Page 9: Becoming a Great Trainer

Start thinking about:

And:

Page 10: Becoming a Great Trainer

#1: Adults need to know …

What’s the point? How will I benefit from this workshop?

(i.e. What’s in it for me?)

unclear

engage

retain

Page 11: Becoming a Great Trainer

#2: Adults need to …

Relate the new learning to their past personal, professional, social, and cultural experiences.

relate

engage

retain

Page 12: Becoming a Great Trainer

#3: Adults need …

Structure AND a sense of control over their learning destinies.

Part A: desired outcome#1: Adults need to know …

Part B: Involve planning

Page 13: Becoming a Great Trainer

adults connected learning process

don’t know desired

outcome sense of ownership

engage

retain

Page 14: Becoming a Great Trainer

#4: Adults need to …Explore.

eyes and ears discover curious

Create opportunities work together

Spark questions common threads

inconsistencies.

Page 15: Becoming a Great Trainer

#5: Adults need …Experiences.

Don’t tell, ASK!

Page 16: Becoming a Great Trainer

Now that you’ve thought about:

And:

Share your thoughts with us.

Page 17: Becoming a Great Trainer

Ok, Take a break!

Page 18: Becoming a Great Trainer

5 good-to-know, brain-related

buzzwords

Page 19: Becoming a Great Trainer

If you fancy disabusing yourself of conventional belief in the left brain/right brain dichotomy (and you really do owe it to yourself to do so), here’s a nice article on that:

“The Truth About The Left Brain/Right Brain Relationship”

Page 20: Becoming a Great Trainer

5 Good-to-Know, Brain-related Buzzwords.

Group Quiz & Report!Break into 5 groups.

Each group gets one of the 5 good-to-know, brain-related buzzwords on the next slide.

Work together to prepare a description of your term and how it relates to adult learning.

Everything is open book!

If you are not familiar with your group’s term, take a few minutes to research it.

Page 21: Becoming a Great Trainer
Page 22: Becoming a Great Trainer

So, we have begun exploring:

5 principles of adult learning&

5 good-to-know, brain-related buzzwords.

Page 23: Becoming a Great Trainer

Now for an exercise in parsimony.

Share, in 140 characters or less, your reactions to one of the following questions:

What did you learn that was brand new?

What ideas do you have for implementing what you’ve learned?

What concepts do you need to explore further?

What has a group member shared today that really resonated with you?

Page 24: Becoming a Great Trainer

Ok, Take a break!

Page 25: Becoming a Great Trainer

Remember we said, “Don’t tell, ASK?

Storytelling is the exception to that rule.

Page 26: Becoming a Great Trainer

2 formulas for great stories:

#1: Villain + Victim + Hero

#2: Challenge - Connection - Creativity

Page 27: Becoming a Great Trainer

After we talk about the 2 formulas, you will work with your division

to begin crafting stories that make sense for your purposes and maximize the impact of your training.

Page 28: Becoming a Great Trainer

Villain + Victim + Hero Example:

Villain = slow or unreliable software programs

Victim = frustrated users

Hero =new or updated technology

Page 29: Becoming a Great Trainer

No hook. Who cares?

“We are excited to announce that our new organic fertilizer is the safest on the market.”

Vague. Boring.

Page 30: Becoming a Great Trainer

Media consultant, Greg Stone’s advice:

Don’t tell the tale from your point of view.

Make your CUSTOMER the STAR!

Page 31: Becoming a Great Trainer

Who are the villain, victim, & Hero in this story?

“Parents will be happy knowing that their children can safely roll around in the grass in their backyard.”

See the difference?

Page 32: Becoming a Great Trainer

Challenge - Connection - Creativity

Page 33: Becoming a Great Trainer

3 story plots that inspire us to act:

Challenge plot

Connection plot

Creative plot

Page 34: Becoming a Great Trainer

Challenge Plot

In the Challenge Plot, someone is facing a seemingly insurmountable challenge!

When the underdog wins, we feel justice has prevailed.

Page 35: Becoming a Great Trainer

Challenge Plot Example:

Warby Parker“Socially conscious, designer eyewear at

revolutionary prices.”

Page 36: Becoming a Great Trainer

The eyewear industry is dominated by massive companies that control 80% of the market.

This enables Warby Parker to “disrupt the monopoly and sell awesome eyewear pieces at affordable prices.”

Justice prevails!

Page 37: Becoming a Great Trainer

Connection Plot

In the Connection Plot, characters from different backgrounds bond together.

Prejudices are cast aside and acceptance prevails!

Page 38: Becoming a Great Trainer

Connection Plot Example:

Spotify“Say it with music.”

#thatsongwhen inspired emotional connections on social media and users shared their

memories and stories.

Page 39: Becoming a Great Trainer

Creative Plot Example:

Asana“Teamwork without email.”

Asana is a communication platform that allows comment and discussion in a single email.

This creative solution saves time otherwise spent on sorting, filtering, replying, and forwarding, so team

collaboration becomes more involved.

Page 40: Becoming a Great Trainer

your turn!

We have shared 2 formulas for storytelling.

You will now work with your division to begin crafting stories that make sense for your

purposes and maximize the impact of your training.

Page 41: Becoming a Great Trainer

Share your progress with us!

Page 42: Becoming a Great Trainer

And, finally, behold ...

Page 43: Becoming a Great Trainer

Roger Courville’s

5 Rules for Becoming a

“Killer Storyteller”

Page 44: Becoming a Great Trainer

#1: Start with the story, then add the facts.

Facts tell.Stories change hearts and minds.

This doesn’t mean you should abandon facts,

but they’re the supporting evidence.

Page 45: Becoming a Great Trainer

#2: Include only the facts you need to deliver the story and relegate the rest of the complexity to reference materials.

Think “content + dialogue = duration.”

The brain needs to understand the big picture to make sense of all the details.

You can still share details, of course. Just keep them all in context though.

Page 46: Becoming a Great Trainer

#3: Always express stories in your own natural language.

Don’t try to talk like you’re someone you’re not.

Learners won’t buy what you’re selling when you are inauthentic.

Be your natural self and your passion will draw your learners in.

Page 47: Becoming a Great Trainer

#4: Start a “capture file” to build a library of ideas.

Page 48: Becoming a Great Trainer

#5: Think through multiple angles.

We know from #1 in our overview of adult learning principles that adults need to know “what is the point and how will this benefit me?”

Keep in mind that the message “So what this means to you” will be different for different audiences.

You may be telling the same story, but the your audiences will not connect

to it in different ways.

Page 49: Becoming a Great Trainer

For your future reference...

Cordiner, S. (2015 September 14) The 8 fundamental principles of adult learning that every learning and development professional should know. https://www.linkedin.com/pulse/8-fundamental-principles-adult-learning-every-should-know-cordiner

Courville, R. (n.d.) Supercharge your training content with brain-friendly idea sequencing. https://cdns3.trainingindustry.com/media/19313826/brainfriendlyideasequencing-rogercourville-webinarhandout.pdf

Hum, S. (n.d.) It was a dark and stormy night… - 24 examples of storytelling in marketing. http://www.referralcandy.com/blog/storytelling-in-marketing-11-examples/

Stone, G. (2015, November 12) For better presentations, start with a villain. https://hbr.org/2015/11/for-better-presentations-start-with-a-villain