basics of warehouse management

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Warehouse Management in Nutshell

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Warehousing Management is part of a logistics management business process, which is itself is a facet of supply chain management. The general perception of the Warehouse is simply a place to store finished goods; semi-finished goods and raw material, inbound functions that prepare items for storage and feed manufacturing line and outbound functions that consolidate, pack and ship orders in order to provide important economic and service benefits to both the business and its customers. In my opinion Warehouse Management (WM) is not given required attention with the advent of Supply Chain. In my opinion, the WM is fundamental to supply chain success. The flow of material is very critical to supply chain and the flow is seamlessly managed by the Warehouse. WM is a science and an inefficient Warehouse could cause disasters to the business. This is a rudimentary attempt to familiarize the WH functions and its intricacies. Hope you enjoy the same and I sincerely appreciate your feedback.

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Page 1: Basics of Warehouse Management

Warehouse Management in Nutshell

Page 2: Basics of Warehouse Management

WH ObjectivesWH Objectives

Page 3: Basics of Warehouse Management

WH ActivitiesWH Activities

Receiving;

Inspection;

Put-away;

Storage;

Value Addition

Order Pick

Packing;

Sortation;

Manifestation;

Unitizing and Shipping;

Data Processing

MANIFESTATION

Page 4: Basics of Warehouse Management

WH Value Added ActivitiesWH Value Added Activities

Warehouse Value-added Services• Cross dcok/transloading

• Customer Returns

• Customization/Postponement

• Home or catalouge delivery

• In-transit merge

• Inventory control

• Kan Ban

• Kitting

• Labelling/pre-ticketing

• Lot Control

• Manufacuturing Support

• Order fulfillment

• Pick-n-pack

• Pool Distribution

• Repair/Refurbish

• Returnable Container Management

• Reverse Logistics

• Sequencing Metering

• Spcialty Packing

• Store Support/direct store delivery (DSD)

Warehouse Value-added Services• Cross dcok/transloading

• Customer Returns

• Customization/Postponement

• Home or catalouge delivery

• In-transit merge

• Inventory control

• Kan Ban

• Kitting

• Labelling/pre-ticketing

• Lot Control

• Manufacuturing Support

• Order fulfillment

• Pick-n-pack

• Pool Distribution

• Repair/Refurbish

• Returnable Container Management

• Reverse Logistics

• Sequencing Metering

• Spcialty Packing

• Store Support/direct store delivery (DSD)

Warehouse Value-added Services• Cross dcok/transloading

• Customer Returns

• Customization/Postponement

• Home or catalouge delivery

• In-transit merge

• Inventory control

• Kan Ban

• Kitting

• Labelling/pre-ticketing

• Lot Control

• Manufacuturing Support

• Order fulfillment

• Pick-n-pack

• Pool Distribution

• Repair/Refurbish

• Returnable Container Management

• Reverse Logistics

• Sequencing Metering

• Spcialty Packing

• Store Support/direct store delivery (DSD)

Page 5: Basics of Warehouse Management

Factors Influencing WH Function Factors Influencing WH Function

Increasing Employee Training,

Impact of IT and Internet,

Automation,

JIT and Across-the-dock operations,

MRP and DRP,

Distribution Strategy optimization, Advanced material handling

technology,

Outsourcing,

Increase in value added services.

Page 6: Basics of Warehouse Management

KPIs & Goals

Master Planning

War

ehouse

TechnologyHuman

Resources

Receiving

Put-aw

ayS

torageO

rder PickS

hipping

Investig

ate

Innovate

Imp

lem

ent

WH Master Planning MethodologyWH Master Planning Methodology

Page 7: Basics of Warehouse Management

Receiving and Put-awayReceiving and Put-away Process Design Process Design

Key Questions:

Receiving mode

Put-away batch sizing

Put-way tour construction

Required Profile

Purchase Order Profile

Profile Components

Order mix distribution

Lines per receipt distribution

Lines and cube per distribution

Page 8: Basics of Warehouse Management

WH sizing process designWH sizing process design

Key Questions:

Overall Warehouse space requirements

Required Profile

Inventory Profile

Profile Components

Item Family inventory distribution.

Handling unit inventory distribution

Page 9: Basics of Warehouse Management

WH Lay-out & MaterialWH Lay-out & MaterialFlow designFlow designKey Questions:

Overall warehouse flow design

Required Profile Activity relationship profile

Profile Components Activity relationship distribution

Objectives: Maximize the Space utilization,

Product flow Optimization,

Efficient Order Pick,

Reduce operating Costs,

Improve WH productivity,

Efficient use of Warehouse equipment,

Inventory Protection,

Maximization of Customer satisfaction,

Provide for expansion,

Safe work environment.

Page 10: Basics of Warehouse Management

WH Layout PhilosophiesWH Layout Philosophies

Family Group Philosophy,

Product Rotation Philosophy,

Rack Row and Aisle Direction of Flow Philosophy,

Aisle Length Philosophy,

Building height Philosophy,

Storage Method Philosophy,

Storage Vehicle Philosophy,

Customer Order pick Philosophy,

Order Sortation Philosophy,

Internal Transportation Philosophy,

Building construction Philosophy,

Facility shape Philosophy,

Product flow pattern philosophy,

Material handling system philosophy.

Page 11: Basics of Warehouse Management

Factors Influencing Layout PhilosophiesFactors Influencing Layout Philosophies

Type of SKU handled,

SKU popularity or Pareto’s law (80/20 rule),

Travel distance for the transportation vehicle,

Family grouping,

SKU rotation,

Rack row and aisle direction,

Aisle length,

Building height,

Storage method,

Storage vehicle,

Order- pick method,

Internal transportation method,

Sortation method,

Handling of returns and out-of-season product transfers,

Receiving and shipping dock design,

Facility construction,

Building size and shape, and

SKU flow pattern.

Page 12: Basics of Warehouse Management

WH Facility Layout PrinciplesWH Facility Layout Principles

Provide adequate aisles and aisle width in the key warehouse function areas.

Consider the product flow and volume through the reserve area; pick area, and other functional areas.

Provide adequate SKU accumulation prior to each workstation.

Provide adequate ceiling height for warehouse equipment.

Provide required space for fire protection and security equipment.

Locate all support or administrative activities. Locate the building facilities on the site for excellent

present utilization and future expansion. Locate the key warehouse functions for future expansion. Design space building columns and bay size to facilitate

space utilization, product flow, and employee productivity. Use gravity-propelled transportation in combination with

mechanized or automated equipment.

Page 13: Basics of Warehouse Management

WH Automation & StaffingWH Automation & StaffingDesignDesign

Key Questions:

Staffing Requirements

Capital-Labour substitution

Level of Mechanisation

Required Profile

Automation Profile

Profile Components

Economic Factors distribution

Page 14: Basics of Warehouse Management

Slotting DesignSlotting Design

Key Questions:

Zone Definition

Storage mode selection & Sizing

Put-away tour construction

Required Profile

Item Activity Profile

Profile Components

Popularity Profile

Cube Movement/Volume Profile

Order Completion Profile

Demand correlation profile

Demand Variable profile

Page 15: Basics of Warehouse Management

Order Picking & ShippingOrder Picking & Shipping

Pre-order-pick activities:

1.Yard Control Activity,2.Unloading Activity,3.Product Quantity and Quality Verification activity,4.Receiving activity,5.Product identification activity,6.Ticketing Activity,7.Packaging Activity,8.Horizontal and Vertical Transportation activity,9.JIT and Across-the-Dock Activity,10.Deposit Activity.

Order Pick Activity:

1.Pick ticket generation,2.Product Identification,3.Pick.

Post-Order Pick Activity:

1.Sorting activity,2.Replenishment activity,3.Packaging activity,4.Package Weigh activity,5.Manifest activity,6.Loading and Shipping activity,7.Monitoring delivery,8.Customer returns.

Shipping Activity:

1.Checking, 2.Packing, 3.Sealing, 4.Securing, 5.Manifesting, 6.Loading.

Page 16: Basics of Warehouse Management

Order Picking and shippingOrder Picking and shippingProcess DesignProcess Design

Key Questions:

Order Batch Size

Pick wave planning

Pick tour construction

Shipping mode disposition

Required Profile

Customer order profile

Profile Components

Order mix distribution

Lines per order distribution

Lines and cube per order distribution

Page 17: Basics of Warehouse Management

Material Handling Equipment

Page 18: Basics of Warehouse Management

Material Handling Equipment

Page 19: Basics of Warehouse Management

Classification

Material handling equipment (MHE) is used for the movement of material within a facility or at a site. MHE can be classified into the following four major categories:

Transport Equipment

Positioning Equipment

Unit Load Formation Equipment

Identification and Control Equipment

Page 20: Basics of Warehouse Management

Conveyers

Cranes

Trucks

Transport EquipmentTransport Equipment

Page 21: Basics of Warehouse Management

Transport EquipmentTransport Equipment

Hand Truck

Dolly

Floor Hand Truck

Manual or Powered Pallet Jacks

TrucksNarrow Aisle Truck

Page 22: Basics of Warehouse Management

Lift/Tilt/Turn Table:

Used when positioning involves the lifting, tilting, or turning of a load. Can be used to reduce or limit a worker’s lifting and/or reaching motions Pallet load levellers are lift and turn tables used in manual palletizing to reduce the amount of bending and stooping involved with manually loading a pallet by combining a lifting and turning mechanism with a device that lowers the table as each layer is completed so that loading always takes place at the optimal height of 30 inches.

Positioning Equipment Positioning Equipment

Dock Leveller

Used at loading docks to compensate for height differences between a truck bed and the dock

Page 23: Basics of Warehouse Management

Contd.Contd.

Ball Transfer Table:

Used in conveyor systems to permit manual transfer to and from machines and conveyors and between different sections of conveyors. Since loads are pushed on the table, ball friction limits the maximum load weight to 600 lbs.

Air Film Device

Used to enable precision positioning of heavy loads. Sometimes referred to as "air pallets“. Can be used in place of cranes and hoists.

Requires a smooth floor surface against which air streams underneath the device can push. Can be used in warehousing as the mechanism to convert stationary racks into sliding racks.

Page 24: Basics of Warehouse Management

Unit Load Formation Equipment

Pallets

Platform with enough clearance beneath its top surface (or face) to enable the insertion of forks for subsequent lifting purposes

Materials: Wood (most common), paper, plastic, rubber, and metal

Size of pallet is specified by its depth (i.e., length of its stringers or stringer boards) and its width (i.e., length its deck-boards)—pallet height (typically 0.127 m.) is usually not specified; orientation of stringers relative to deck-boards of pallet is specified by always listing its depth first and width last: Depth (stringer length) x Width (deck-board length)

1.2 x 1 m. pallet is most popular in US (27% of all pallets—no other size over 5%) because its compatibility with railcar and truck trailer dimensions

1200 x 800 mm "Euro-Pallet" is the standard pallet in Europe.

Page 25: Basics of Warehouse Management

ULFE contd.

Platform (typically metal) with enough clearance beneath its top surface to enable a platform truck to move underneath for subsequent lifting purposes.

Forks can also be used to handle skids since the clearance of a skid is greater than that of a pallet.

Compared to a pallet, a skid is usually used for heavier loads and when stacking is not required; a metal skid can lift heavier loads than an equal-weight metal pallet because it enables a platform truck to be used for the lifting, with the platform providing a greater lifting surface to support the skid as compared to the forks used to support the pallet

Skids

Page 26: Basics of Warehouse Management

ULFE contd.

Slip sheets

Thick piece of paper, corrugated fibre, or plastic upon which a load is placed.

Handling method: tabs on the sheet are grabbed by a special push/pull lift truck attachment.

Advantages: usually used in place of a pallet for long-distance shipping because their cost is 10–30% of pallet costs and their weight and volume is 1–5% of a pallet.

Disadvantages: slower handling as compared to pallets; greater load damage within the facility; special lift truck attachment reduces the vehicle’s load capacity.

Page 27: Basics of Warehouse Management

ULFE contd.Others

Tote Pans Pallet Boxes/Skid Boxes

Cartons Liquid load containers

Page 28: Basics of Warehouse Management

ULFE contd.ULFE contd.

In shrink-wrapping, a film or bag is placed over the load and then heat is applied to shrink the film or bag; allows irregular loads to be stabilized; manual or automatic; most shrink-wrap applications are being replaced by stretch-wrapping.

In stretch-wrapping, a film is wound around the load while the film is stretched; allows irregular loads to be stabilized; manual or automatic; as compared to shrink-wrapping, stretch-wrapping has lower material, labour, and energy costs

Used for load stabilization

Page 29: Basics of Warehouse Management

Inter modal Containers

Reusable container used to unitize and protect loose discrete items. Enables a load to be handled as a single unit when it is transferred between road, rail, and sea modes of transport; e.g., the container can be unloaded from a cargo ship and loaded onto a truck as a single unit.

It is not as common to use inter-modal containers for airfreight transport because of aircraft shape and weight restrictions. The standard outside dimensions of inter-modal containers are: 20 or 40 ft. in length; 8 ft. in width; and 8, 8.5, or 9.5 ft. in height.

ULFE contd.ULFE contd.

Page 30: Basics of Warehouse Management

Identification and Control Equipment Identification and Control Equipment

Bar Codes

Unique bar/space patterns represent various alphanumeric characters. Bar code system consists of bar code label, bar code scanner, and bar code printer. Contact bar code scanners use pen or wand to read labels.

Radio Frequency (RF) Tag

Data encoded on chip encased in a tag. Non-contact: can be read when the tag is within 30 ft. of an antenna.

Tags can either be attached to a container, or permanently or temporarily to an item. RF tags have greater data storage capability than bar codes

Page 31: Basics of Warehouse Management

Handheld, arm-mounted, or vehicle-mounted data storage and communication device.

Communicates with a host computer via a radio frequency or infrared linkVariety of input devices available: keyboard, bar code scanner, voice headset

Portable Data Terminal

Identification and Control Equipment Identification and Control Equipment

EDI

Key ANSI ASC X12 EDI Codes:

810 Invoice850 Purchase Order855 Purchase Order Acknowledgment856 Shipment Notice/Manifest894 Delivery/Return Base Record997 Functional Acknowledgment

Page 32: Basics of Warehouse Management