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    MEL761: Statistics for DecisionMaking

    Web site for the course:http://paniit.iitd.ac.in/~deshmukh/

    Dr S G DeshmukhMechanical DepartmentIndian Institute of Technology

    About the courseIntroduction

    Need Descriptive and

    Inferential Statistics Examples Various Problem

    Areas

    http://paniit.iitd.ac.in/~deshmukh/http://paniit.iitd.ac.in/~deshmukh/
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    Objectives of this course Appreciate the role of statistics in various decision making situations Summarize data with frequency distributions and graphic

    presentation. Interpret descriptive statistics for central tendency, dispersion and

    location

    Define and interpret probability. Utilize discrete and continuousprobability distributions to determine probabilities in variousmanagerial applications .

    Apply the central limit theorem to determine probabilities of samplemeans and compute and interpret point and interval estimates.

    Conduct Hypothesis tests for means

    Utilize linear regression to estimate and predict variables. Understand basic concepts of design-of-experiment Understand importance of non-parametric tests

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    Course coverage Introduction to statistics: definitions and terminology; data classification;

    data collection techniques, various scales for measurement and their relevance

    Descriptive statistics: frequency distributions; measures of central tendency,Variation, Probability: basic concepts; multiplication and addition rules,Bayes rule,

    Discrete probability distributions: basic concepts; Binomial , Poisson andother discrete distributions Continuous probability distributions :Exponential and other distributions:

    Normal probability distributions: introductory concepts; the standard normalDistribution; central limit theorem, applications of normal distributions,approximations to discrete probability distributions

    Correlation and Regression analysis: overview of correlation; linear regression

    Type I and Type II errors, Confidence intervals: confidence intervals for themean (large samples and small samples) and for population proportions

    Analysis of Variance and Design of Experiments, Non-parametric tests Case studies and applications to managerial decision making

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    Evaluation scheme

    Surprise Quizzes (n numbers) 5 % Minors(2) 30 %

    Major 35% Lab work /assignments 15 % Mini-Project 10 %

    Statistics application review 5 %

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    Learning Objectives

    Define statistics Become aware of a wide range of

    applications of statistics in business for decision making

    Differentiate between descriptive andinferential statistics

    Formulate and test various sets of hypotheses

    Understand implications of design of experiments

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    Statistics..

    Plays an important role in many facets of human endeavour

    Occurs remarkably frequently in our everyday lives

    Is often incorrectly thought of as just acollection of data, graphs and diagrams

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    Statistics in Business

    Accounting auditing and cost estimation Economics regional, national, and international

    economic performance

    Finance

    investments and portfolio management Management human resources, compensation,and quality management

    Management Information Systems (ERP):performance of systems which gather, summarize,and disseminate information to various manageriallevels Marketing market analysis and consumerresearch

    International Business market and demographicanalysis

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    What is Statistics?

    Science of gathering, analyzing, interpreting,and presenting data

    Branch of mathematics

    One page in Courses of study ? Facts and figures Measurement taken on a sample

    Type of distribution being used to analyze dataStatistics is the scientific method that enables us to make decisions as responsibly as possible .

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    Statistics

    The science of data to answer researchquestions Formulate a research question(s) (hypothesis)

    Collect data Analyze and summarize data Draw conclusions to answer research

    questions Statistical Inference

    In the presence of variation

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    Answers Questions from EverydayLife

    Business: Will a new marketing strategy beprofitable?

    Industry: Will a products life exceed the

    warranty period? Medicine: Will this years flu vaccine reduce thechance of flu?

    Education: Will technology improve learning?

    Government: Will a change in interest ratesaffect inflation?

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    Decision making process..

    1. Collecting pertinent information that is as reliable aspossible.

    2. Selecting the parts of the available information that are

    most helpful to make rational decisions.3. Making the actual decisions as sensibly as possible on

    the basis of the available evidence.

    4. Perceiving the risks entailed in the particular decisionmade, and evaluating the corresponding risks of alternative actions.

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    Example

    Polio Vaccine Results of the Experiment

    Vaccine Group 57

    Non-vaccineGroup 142

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    Can Statistics Be Trusted?

    There are three kinds of lies: Lies, damned lies, and statistics.

    --Mark Twain

    It is easy to lie with statistics. But it iseasier to lie without them.

    --Frederick Mosteller

    Figures wont lie but liars will figure.

    --Charles Grosvenor

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    Can Statistics Be Trusted?

    There are three kinds of lies: Lies, damned lies, and statistics. --Mark Twain

    It is easy to lie with statistics. But it iseasier to lie without them.

    --Frederick Mosteller

    Figures wont lie but liars will figure. --Charles Grosvenor

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    Population Versus Sample Population the whole

    a collection of persons, objects, or items under study The entire group of individuals in a statistical study we

    want information about.

    Census gathering data from the entirepopulation

    Sample a portion of the whole

    a subset of the population a part of the population from which we actually collectinformation, used to draw conclusions about thewhole (statistical inference

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    Statistics can be split into twobroad categories

    1. Descriptive statistics

    2. Statistical inference

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    Descriptive vs. Inferential Statistics

    Descriptive Statistics using datagathered on a group to describe or reachconclusions about that same group only

    Inferential Statistics using sample datato reach conclusions about the populationfrom which the sample was taken

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    Descriptive statistics..

    Encompasses the following: Graphical or pictorial display Condensation of large masses of data into a

    form such as tables Preparation of summary measures to give a

    concise description of complex information

    (e.g. an average figure) Exhibition of patterns that may be found in

    sets of information

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    Inferential Statistics..

    Especially relates to: Determining whether characteristics of a

    situation are unusual or if they havehappened by chance

    Estimating values of numerical quantities anddetermining the reliability of those estimates

    Using past occurrences to attempt to predictthe future

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    Statistics: Science of variability..?

    Virtually everything varies Variation occurs among individuals Variation occurs within any one individual

    as time passes

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    Parameter vs. Statistic

    Parameter descriptive measure of thepopulation Usually represented by Greek letters

    Statistic descriptive measure of asample Usually represented by Roman letters

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    Symbols for Sample Statistics

    x denotes sample mea

    2S denotes sample varianceS denotes sample standard deviatio

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    Process of Inferential Statistics

    Population

    (parameter )

    Samplex

    (statistic)

    Calculate x

    to estimate

    Select a

    random sampl

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    Levels of Data Measurement

    Nominal Lowest level of measurement

    Ordinal Interval Ratio Highest level of measurement

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    Nominal Level Data Numbers are used to classify or categorize

    Example: Employment Classification 1 for Educator

    2 for Construction Worker 3 for Manufacturing Worker

    Example: Ethnicity

    1 for African-American 2 for Anglo-American 3 for Hispanic-American

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    Example of OrdinalMeasurement

    f i

    n

    is

    h

    1

    2

    3

    4

    5

    6

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    Ordinal DataFaculty should receive preferential treatment for parking space in new Bharati Telecom building .

    1 2 3 4 5

    StronglyAgree

    Agree StronglyDisagree

    DisagreeNeutral

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    Interval Level Data

    Distances between consecutive integersare equal Relative magnitude of numbers is meaningful Differences between numbers are comparable Location of origin, zero, is arbitrary Vertical intercept of unit of measure transform

    function is not zero

    Example: Fahrenheit TemperatureExample: Calendar TimeExample: Monetary Utility

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    Ratio Level Data Highest level of measurement

    Relative magnitude of numbers is meaningful Differences between numbers are comparable

    Location of origin, zero, is absolute (natural) Vertical intercept of unit of measure transform function

    is zeroExamples: Height, Weight, and VolumeExample: Monetary Variables, such as Profit and Loss, Revenues,

    and ExpensesExample: Financial ratios, such as P/E Ratio, Inventory Turnover

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    Usage Potential of Various

    Levels of Data

    Nominal

    Ordinal Interval Ratio

    l

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    Data Level, Operations,and Statistical Methods

    Data Level

    Nominal

    Ordinal

    Interval

    Ratio

    Meaningful Operations

    Classifying and Counting

    All of the above plus Ranking

    All of the above plus Addition,Subtraction, Multiplication, andDivision

    All of the above

    StatisticalMethods

    Nonparametric

    Nonparametric

    Parametric

    Parametric

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    Visual presentation of data

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    Data preparation rules

    Data presented must be factual relevant

    Before presentation always check: the source of the data

    that the data has been accuratelytranscribed the figures are relevant to the problem

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    Methods of visual presentationof data

    Table

    1st Qtr 2nd Qtr 3rd Qtr 4th QtrEast 20.4 27.4 90 20.4

    West 30.6 38.6 34.6 31.6

    North 45.9 46.9 45 43.9

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    Methods of visual presentationof data

    Graphs

    0

    10

    20

    30

    40

    50

    6070

    80

    90

    1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

    East

    West

    North

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    Methods of visual presentationof data

    Pie chart

    1st Qtr

    2nd Qtr

    3rd Qtr

    4th Qtr

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    Methods of visual presentationof data

    Multiple bar chart

    0 20 40 60 80 100

    1st Qtr

    2nd Qtr

    3rd Qtr

    4th Qtr

    North

    West

    East

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    Methods of visual presentationof data

    Simple pictogram

    0

    20

    40

    60

    80100

    1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

    East

    North

    West

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    Frequency distributions

    Frequency tables

    Class Interval Frequency Cumulative Frequency< 20 13 13

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    Frequency

    0

    5

    10

    15

    20

    25

    30

    < 20

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    Ungrouped VersusGrouped Data

    Ungrouped data have not been summarized in any way are also called raw data

    Grouped data have been organized into a frequency

    distribution

    E l f U d

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    Example of UngroupedData

    42

    30

    53

    50

    52

    30

    55

    49

    61

    74

    26

    58

    40

    40

    28

    36

    30

    33

    31

    37

    32

    37

    30

    32

    23

    32

    58

    43

    30

    29

    34

    50

    47

    31

    35

    26

    64

    46

    40

    43

    57

    30

    49

    40

    25

    50

    52

    32

    60

    54

    Ages of a Sample of

    Managers fromXYZ

    Freq enc Distrib tion of

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    Frequency Distribution of Ages

    Class Interval Frequency20-under 30 6

    30-under 40 1840-under 50 1150-under 60 11

    60-under 70 370-under 80 1

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    Data Range

    42

    30

    53

    50

    52

    30

    55

    4961

    74

    26

    58

    40

    40

    28

    36

    30

    3331

    37

    32

    37

    30

    32

    23

    32

    58

    4330

    29

    34

    50

    47

    31

    35

    26

    64

    4640

    43

    57

    30

    49

    40

    25

    50

    52

    3260

    54

    Smallest

    Largest

    Range = Largest - Smallest

    = 74 - 23

    = 51

    Number of Classes and Class

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    Number of Classes and ClassWidth

    The number of classes should be between 5and 15. Fewer than 5 classes cause excessive

    summarization.

    More than 15 classes leave too muchdetail. Class Width

    Divide the range by the number of classes

    for an approximate class width Round up to a convenient number

    10=WidthClass

    8.5=651

    =WidthClasseApproximat

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    Class Midpoint

    Class Midpoint =beginning class endpoint + ending class endpoint

    2

    = 30 + 402

    = 35

    Class Midpoint = class beginning point +1

    2class width

    = 30 +12

    10

    = 35

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    Relative FrequencyRelative

    Class Interval Frequency Frequency20-under 30 6 .1230-under 40 18 .36

    40-under 50 11 .2250-under 60 11 .2260-under 70 3 .06

    70-under 80 1 .02Total 50 1.00

    650

    1850

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    Cumulative Frequency

    CumulativeClass Interval Frequency Frequency20-under 30 6 6

    30-under 40 18 2440-under 50 11 3550-under 60 11 4660-under 70 3 49

    70-under 80 1 50Total 50

    18 + 611 + 24

    Class Midpoints Relative

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    Class Midpoints, RelativeFrequencies, and Cumulative

    FrequenciesRelative

    Cumulative

    Class IntervalFrequency Midpoint Frequency Frequency20-under 30 6 25 .12 630-under 40 18 35 .36 2440-under 50 11 45 .22 3550-under 60 11 55 .22 4660-under 70 3 65 .06 4970-under 80 1 75 .02 50

    Total 50 1.00

    Cumulative Relative

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    Cumulative RelativeFrequencies

    CumulativeRelative Cumulative Relative

    Class IntervalFrequency Frequency Frequency Frequency20-under 30 6 .12 6 .1230-under 40 18 .36 24 .4840-under 50 11 .22 35 .70

    50-under 60 11 .22 46 .9260-under 70 3 .06 49 .9870-under 80 1 .02 50 1.00

    Total 50 1.00

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    Histogram

    Class Interval Frequency20-under 30 6

    30-under 40 1840-under 50 1150-under 60 1160-under 70 3

    70-under 80 1 0

    1 0

    2 0

    0 10 20 30 40 50 60 70 80

    Years

    F r e q u e n c y

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    Histogram Construction

    Class Interval Frequency20-under 30 6

    30-under 40 1840-under 50 1150-under 60 1160-under 70 3

    70-under 80 1 0

    1 0

    2 0

    0 10 20 30 40 50 60 70 80

    Years

    F r e q u e n c y

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    Frequency Polygon

    Class Interval Frequency20-under 30 6

    30-under 40 1840-under 50 1150-under 60 1160-under 70 3

    70-under 80 1 0

    1 0

    2 0

    0 10 20 30 40 50 60 70 80

    Years

    F r e q u e n c y

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    Ogive

    CumulativeClass Interval Frequency20-under 30 630-under 40 2440-under 50 3550-under 60 46

    60-under 70 4970-under 80 50

    0

    2 0

    4 0

    6 0

    0 10 20 30 40 50 60 70 80

    Years

    F r e q u

    e n c y

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    Relative Frequency Ogive

    CumulativeRelative

    Class Interval Frequency

    20-under 30 .1230-under 40 .4840-under 50 .7050-under 60 .9260-under 70 .9870-under 80 1.00

    0.000.10

    0.200.300.400.500.600.700.80

    0.901.00

    0 10 20 30 40 50 60 70 80

    Years

    C u m u

    l a t i v

    e R e l a t i v

    e F r e q u

    e n c y

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    Complaints by Passengers

    COMPLAINT NUMBER PROPORTION DEGREES

    Stations, etc. 28,000 .40 144.0

    TrainPerformance

    14,700 .21 75.6

    Equipment 10,500 .15 50.4

    Personnel 9,800 .14 50.6

    Schedules,etc.

    7,000 .10 36.0

    Total 70,000 1.00 360.0

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    Complaints by Passengers

    Stations, Etc.

    40%TrainPerformance

    21%

    Equipment15%

    Personnel14%

    Schedules,Etc.10%

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    SecondQuarter Truck

    Production

    2d QuarterTruck

    ProductionCompany

    A

    B

    C

    D

    E

    Totals

    357,411

    354,936

    160,997

    34,099

    12,747

    920,190

    Second Quarter

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    39%39%

    17%4%

    1%

    A B C D E

    Second Quarter Truck Production

    Pie Chart Calculations for

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    Pie Chart Calculations for Company A

    2d QuarterTruck

    Production Proportion DegreesCompany

    A

    B

    C

    D

    ETotals

    357,411

    354,936

    160,997

    34,099

    12,747920,190

    .388

    .386

    .175

    .037

    .0141.000

    140

    139

    63

    13

    5360

    357,411920,190

    =

    .388 360 =

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    Pareto Chart

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    PoorWiring

    Short inCoil

    DefectivePlug

    Other

    F r e q u e n c y

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

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    Scatter Plot

    RegisteredVehicles(1000's)

    Gasoline Sales(1000's of

    Gallons)

    5 60

    15 120

    9 90

    15 140

    7 60

    0

    100

    200

    0 5 10 15 20Registered Vehicles

    G a s o

    l i n e

    S a

    l e s