barrelplan
DESCRIPTION
A market plan for small print shop in Chicago IL. Utilizing social media tools and growing a community around the company.TRANSCRIPT
Barrel Maker
Printing
Social Media Market Plan
2012
The goal of this plan is to have a strategized way monitored online
activity while also building to attract new customers, engage
past customers and build a community around Barrel Maker
Printing Co. online and in the Chicago Land area.
Getting Your Ducks in a
Row
Current Statistics
51 rating on Market Grader
17 Klout Score
171 Facebook Friends
86 Followers on Twitter
Average Time of visit on Website:
LESS than 1 min.
Visits: 1.5 times a month
Less than 2 pages viewed
Create
Comment
Monitor & Listen
Competition
Online
Thread less-http://www.threadless.com/
Participation & Community
Custom Ink-http://www.customink.com/
Easy to use site, design online t-shirts
Funky Shack-http://www.funkytshack.co
m/
Online Orders & Social Media use
LocalChicago Silk Screen Ink- Large, supplies and printingSews Crew Printing- No Social MediaSharprit-Eco FriendlyUsing Social MediaCharityArtFlow- Using Social MediaEmbroidery
Objectives
Gain More Credibility Online
Increase Exposure by:
Get More inbound Links
Rank higher on Search Engines
Extend visit time on Website
Extend Network & Build New Relationships
Strategy
Convert strangers into customers
Transform past success and turn it into
attention
Engage
Be Helpful
Blog
Testimonial, Message ,
Nurture new relationship
s
Attract - Stand out
• Add Logo- Simple, Clean, Easy to add as a badge to Website, Profiles and Links
• Mission Statement- What is Barrel Maker about?
• Decide on Brand Voice- How are you going to approach people, what language will you use, tone
• Think ahead when communicating-Ask?
• What is the purpose of communications?
Identify Brand
Online -Easy, convenient, informative • Customer
Service -answer questions, help
Barrel
Maker
Online
Athletics
Schools
Artists &
Designer
s
20’s-40 year old
professional working in the arts, education
& design
Local Art & K-12 Schools Green Programs & Schools
Local Gyms, Athletic Groups, Sports Teams
Overall MarketWe are focusing on Primarily Online market and growth for this market through online and social media marketing.
This plan will also make the company have a stronger precise online enabling local people and business's to find it easier and be more inclined to become customers!
Green/ Eco- Friendly“Family Business”
Young business owners (25-40)Local Business & Schools
Make connections and networkThese groups are using social media in professional &
personal ways!
Strength- Strong customer service
and customer approval
Weakness-Completion with large companies
without the years of experience & customer base
Opportunity- Grow and Develop
community around company*Free
advertising
Threats- Competitors,
Complaints and problems can be
posted
SWOT
ONLINE
I
E
Tools
Linked In-Make professional Connections, Build on B2B
customers
Twitter- Conversation, Make new friends in Industry
Facebook-Fans and Groups,
Stumble Upon- Blog, Pictures, Hot to Print
Instagram- Photos of work
Blog-Recourses, Expertise
Google+- Make new friends, use Google Apps + Tools, Share Video and Pictures!
YouTube-Share Video and Clips
Craigslist- Post adds and Links
Join Groups and Industry Development Programs
Keywords
1. Print Shop
2. Print Shop Online
3. Screen Print Shop
4. Print Shops in Chicago
5. Silk Screen Printing
6. Promotional Printing Services
7. Promotional Printing Items
8. How to Screen Print
9. Promotional Print Products
10. Custom T-shirts
11. T-Shirt Printing
12. Custom Shirts
Use keywords :Titles, Tags, Links, Posts, Blog…
• MISSION STATEMENT-• Write Concise and thought out Mission!
• About US- Who Are YouMake Personal & Professional, Be
descriptive, Show expertise & background!
Mobilize Site! Add reviews on landing page Add links and past customers
Add Classes Tab: Video, Pictures & Testimonials
Website
Pictures/ Video
Content
Keywords
Blog
*Use of keywords in title & make unique!
*Content should be industry based:
News, Updates, New Products, Classes
• Offer advice & how to’s
• Answer Questions!• Add pictures and
Video !• Add links &
Recourses• Add Social Sharing
Sites To Posts• Page descriptions• Make Blog easy to
skim through
Reply and Have conversation.• Branding
• Authentic and Transparent
• Use # tags
• Ask and answer questions.
• Customer service
• Post Images and Links
• Get involved in industry conversations
• Learn
• Be a recourse
• Sell
• Exclusive offers
Build Community!
Change page to Facebook Business :
Post video and tell stories
Like business's you want to attract
Make friends with Market audience!
Schools, Design companies, Musicians, Art Centers….
Join Groups
Post Events
Apps
Google+ and more
Googls Many Uses:
Keyworkd search
URL Shorter
Analytics
Find People
Google Business Page
Google Reader
Google+ Share and network, meet people you are interested in, shared interest, Visual promotion
Google Hangouts-Virtual Chartrooms
Linked in
Build a professional and knowledgeable profile.
• Showcase Products and Services
• Upload images of company
• Increase Credibility through endorsements
• Research targets and build target network through discussion and content based communications
• Include Links and Recourses
• Add Blog on profile
• Add a short Presentation about Company
• Answer questions & help solve problems
• Export Contacts
• Make it interesting.
• Conduct Market Research
• Showcase best features and strengths
Others…
Stumble Upon
ADD Blog Posts – Link to people with same interests
Research what people are doing in your industry
Share Photo’s of work
Instagram + Pintrist
Visual Sites-Share Pictures and more..
Humanize brand by telling a story
Promotional
Create boards for product and services- add links
Assessment
1 Month
• Run Reports- • Update any new fans
or followers weekly- • Send thank you and
other links ( weekly)• Market Grader, Klout,
Facebook, Analytics, Word press Analytics, Hubspot
2 Month
• Run Same Reports• Change strategy if
needed• ( Pivot/ Preserve)
• Peaks?• Valleys?• Totals?
3 Month
• Run all reports & analytics
• Make a representation on all the charts and combine all numbers and compare to sales or overall growth
• Make plan for the fallowing three months based on the reports
Events
Classes
Publish info Online, Post & Share, Contact local Press, Invite Groups
Contest Party
Offer % Discount Classes to Schools & Art Programs
Seminars & Workshops for Field Trips
Month by Month Plan
Month 1 Month 2 Month Three Avg.
Total
3 Blogs + 3 Blogs + 3 Blogs +
1 Video 2 Video 2 Video
Tweet 6 Tweet 12 Tweet 24
Share Photos-Weekly
Share Photos-II Week
Share Photo-II Week
Contests
Offer Incentives for Customers and Engage New Visitors!
• T-Shirt Contest
• Free Intro Class Contest
• Best Design Contest
• School Design contest
• Best Sports Logo Contest
Customer Service
Focus on Customer Service to stand out from competing and fit the needs of customers!
# 1 Customer Service- Give examples on sites of how you can help
Use Social media to answer questions and offer recourses.
Tools
Listening Tools:
Monitor Online activity and Website
Market grader, Hubspot, Klout, Utilize all analytics on networks
Other Tools:
Social Mention
Sprout Social- Manage social media
Tweet deck: Set up timed Tweets
Twit Hawk- Connects to people talking about your services on Twitter
User Voice- Fans vote and give Feedback
Twill- Twitter yellow pages
Recourses
Marketing Tips- http://www.socialmediamodels.net/category/pr-communications/
Social Media- http://mashable.com/
Blog- Google Reader, www.Blogger.com, www.Wordpress.com, http://photopin.com/
Industry- http://www.t-shirtforums.com/
Research- http://www.manta.com/