banking presentation fst_v1.2

18
Dr Ted Dunstone [email protected] CEO Biometix Chair Technical Panel, Biometrics Institute Going beyond traditional authentication: Biometrics for financial services

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Page 1: Banking presentation fst_v1.2

Dr Ted [email protected] Biometix

Chair Technical Panel, Biometrics Institute

Going beyond traditional authentication: Biometrics for financial services

Page 2: Banking presentation fst_v1.2

Why use biometrics for financial services?

• Improve service

• Reduce costs

• Enhance fraud detection– (External and Internal)

• Compliance with govt. regulations

• Strengthen proof of identity (POI) processes

• Better risk management

• Improved identity management

Page 3: Banking presentation fst_v1.2

Global Use of Biometrics inFinancial Services

National Australia Bank

ICICI Bank, India

Bloomberg

Banco Bradesco Bank of America

CITI Bank

Reserve Bank - MalaysiaDeutscheBank

America

Europe

AfricaAustralia

AsiaFingeprint

Finger Vein

Voice

Hand Vein

Iris

SignatureOther

Page 4: Banking presentation fst_v1.2

Have

(Card)

Know

(PIN/Password)

Are

(Biometric)

Security/Identity Credentialing

Page 5: Banking presentation fst_v1.2

Technology Cost versus Accuracy

COST

AC

CU

RA

CY

Voice

Fingerprint

Vein

Iris

Face

Page 6: Banking presentation fst_v1.2

Identity Credential Ratings

CredentialRating

0 1 2 3

Minimal Low

Moderate

High

Minimal

Low

Moderate

High

SimpleSingle-FactorEg. Password

ComplexSingle-Factor

SimpleMulti-Factor

Semi-ComplexMulti-Factor

+

Reg

istr

atio

nR

atin

g (P

OI)

Page 7: Banking presentation fst_v1.2

INTEGRATING BIOMETRICS IN A MULTICHANNEL ENVIRONMENT

Page 8: Banking presentation fst_v1.2

IDENTITY RESOLUTIONUNIT

REFERAL

CARD PRODUCTION

ATM

BRANCH

Voice Web /Mobile

External - Customers and Biometrics

POS

Enrolment

Page 9: Banking presentation fst_v1.2

• Identity Management -Duplicate Check

• Confirmation on Card Pickup

Account Opening

• At branch access

• At an ATM

• Over the phone

• Point of Sale

• Over the internet

Different Channels

External - Customer Biometric Usage

Page 10: Banking presentation fst_v1.2

IDENTITY RESOLUTIONUNIT

REFERAL

Password Reset

CARD PRODUCTIONBRANCH

Internal - Staff Biometric Usage

Data CenterLogin and Signing

Access Control

Enrolment

Page 11: Banking presentation fst_v1.2

• Background checksNew

Employee

• Building Access

• Data-centre Access

• Surveillance

• Cash Handling

Physical

• PC Login

• Authorizations

• Password ResetLogical

Internal - Staff Biometric Usage

Page 12: Banking presentation fst_v1.2

Biometric Challenges

BiometricsEnvironmental

Physiological

AcceptanceCost /

Benefit Risk Mitigation

Integration

Process

Page 13: Banking presentation fst_v1.2

WHAT’S NEXTTHE FUTURE OF BIOMETRICS IN FINANCIAL SERVICES

Page 14: Banking presentation fst_v1.2

Mobile e-Wallets

Page 15: Banking presentation fst_v1.2

Identity Interchange

Page 16: Banking presentation fst_v1.2

Emerging Markets

Page 17: Banking presentation fst_v1.2

• The Biometrics Institute is independent and not-for-profit.

• It is a unique forum that brings together the whole of the biometrics industry – users, suppliers and researchers.

• The mission of the Biometrics Institute is to be an international forum for biometric users and other interested parties and to promote the responsible use of biometrics

• http://www.biometricsinstitute.org

Over 130 Organisations, including:

• ANZ Banking Group (ANZ)• National Australia Bank (NAB)• Royal Bank of Scotland (RBS)• Westpac Banking Corporation• Bank of New Zealand• Kiwibank• Spanish CECA• Bank South Pacific• Attorney-General's Department • Australia Post

Page 18: Banking presentation fst_v1.2

Follow up

• #1 Tip: Always approach biometric projects from an identity and risk management perspective.

• Go to banking.biometix.com to obtain a free report on Biometrics and Banking.

• Become a member of the Biometrics Institute.

• Ted Dunstone - [email protected] -0419990968.