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BagoSphere October 17, 2013 Bahay ng Alumni, University of the Philippines Quezon City, Philippines

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Page 1: BagoSphere

BagoSphere

October 17, 2013Bahay ng Alumni, University of the Philippines

Quezon City, Philippines

Page 2: BagoSphere

“BagoSphere’s intense training model is showing the most potential for preparing people who

would be considered near hires before the training, into successful call center agents.”Paul Felton, Recruitment Manager,

Teleperformance Bacolod

BagoSphere

Page 3: BagoSphere

[email protected] /confidential – Do not distribute 3

Vision

A world where every youth can pursue what they love, earn a good living & build a better future for the next generation

BagoSphere

Page 4: BagoSphere

BagoSphere

“A world of possibilities opened up for me”Elvie Cabigon, 24High School GraduateBago CityPilot Student GraduateTranscom CSR for 2 years

Page 5: BagoSphere

Massive OpportunityUS$ 11 billion Business Process Outsourcing industry of the Philippines

By 2016, 800,000 direct BPO jobs are expected to be created in the Philippines

Bacolod City

Manila

BagoSphere

Page 6: BagoSphere

6BagoSphere

Training Industry Landscape

4,800 High School graduates

from Bago City every year

Hundreds of Job Openings

at Call Centers in Bacolod City every year

5 Training Centers

“BagoSphere’s Competition”

In Bacolod City

× Low Pass rate× 2 weeks training× Lack of soft skills

× Unknown to youths

× Too expensive

Page 7: BagoSphere

Job Specific

skills

Life Skills

Financial Literacy

English language

Financial Support

7BagoSphere

Our Model

We help these companies save on their hiring costs

Youth pays US$12 as a commitment fee

And takes a tuition loan

Youth pays back her tuition loan

+ $ Commission from the call

center

Page 8: BagoSphere

8

30%

70% of

our alumni

are high school gradu-

ates

College Graduates High School Graduates

Our Key Insights

It is possible to train high school graduates to become call center agents

BagoSphere

Page 9: BagoSphere

9

87% of our graduates found

employment in call centers one month

from graduation

13%

Successful Placement

BagoSphere

Our Key InsightsMany rural youths can’t get jobs because of confidence issues

Page 10: BagoSphere

10

Our Key InsightsIt’s not just the hard skills that are important

BagoSphere

7.45am: 15 minute meditation to help

students reduce stress & focus in class

Page 11: BagoSphere

Out of the 400 applicants since May this year, only

25% are selected

Selected Not Selected

11

Our Key Insights

Recruiting well is as equally important as training well

BagoSphere

Page 12: BagoSphere

12

Our Key InsightsWorking closely with our BPO clients to deliver high performing employees

BagoSphere

Field trip to Teleperformance

Page 13: BagoSphere

13

“…BagoSphere’s intense training model is showing the most potential for preparing people who would be considered near hires before the training, into successful call center agents.”

Paul Felton,

Recruitment Manager

BagoSphere

Page 14: BagoSphere

14

Our TractionToday

93Graduates &

Students

3BPO Clients

2013

121Graduates &

Students

4BPO Clients

BagoSphere

2014

350Graduates &

Students

6BPO Clients

2015

Scaling & Growth in other cities in the Philippines Licensing the curriculum Train the trainer’s

program“Small World Group looks forward to its partnership with the BagoSphere team in expanding their efforts

to raise rural youths out of poverty through a for-profit social enterprise model.”Frank Levinson, Partner, SWGI.

Capital raising here

Page 15: BagoSphere

15

For $1 invested, $16 is created in benefit for Bago Community

Projections provided by:

Impact Projections

Year 1 Inputs $49,238 PV of 3-year Inputs $203,329

Year 1 Impact $706,279 PV of 3-year Impact $3,237,895

Year 1 SROI Projection 14.34 3-year SROI Projection 15.92

65%

1%

1%

34%

Composition of BagoSphere Impact

Increased income to students in BPO

Improved health to students in BPO

Increased income to non-BPO students

Increased income to BPO-leavers

Impact on an Individual Student Employed Unemployed

Student input $871 $759

..of which, student fees $383 $383

..of which, time commitment $488 $376

Impact $4,259 $4,972

Student SROI 4.89 6.55

Impact Investment Shujog Limited (Shujog)#02-01 Hui Seng Building, 38 Carpenter Street, Singapore 059917

[email protected] | www.shujog.org | twitter.com/shujog

Page 16: BagoSphere

16BagoSphere

Our TeamZhihan LeeCEO

TippiFernandezSpecial Projects

CharryLuntadTrainer

Ellwyn TanCOO

VincentMijaresTrainer

Lynette LacsonRecruit-ment

Majal RoaMarketing Officer

Jazel MedelAccounts

Eros EstenoteAdmin

Page 17: BagoSphere

17

Advisors & FundersMdm. Elizabeth PrakasamFormer CEO of COPC Inc. Asia Pacific

Prof. Albert TeoDeputy-DirectorUniversity Scholars Program, National University of Singapore (NUS)

Mr. Julian CordenSikuli, Founding Partner , Former CEO of Touchbase Asia

Atty. Jocelle Batapa-SigueChair, The National ICT Confederationof the Philippines (NICP)

Mr. Eng Tong TanManaging Director Alphatech Holding Pte Ltd

Ms. Tricia Y. Matti, City Administrator,City Government of Bago

Mr. En Lee Co-Head, Asia Pacific for LGT Venture Philanthropy

Ms. Lara Dudley Co-founder,Business StrategistThe Talent Society

Mr. Frank LevinsonManaging director of Small World Group

Ms. Pia BernalManager of Social Enterprise Investments, Kickstart Ventures

BagoSphere

Page 18: BagoSphere

18

Thank you!Zhihan Lee

[email protected]

BagoSphere