bagosphere for asean lead youth summit (3 dec 2013)
DESCRIPTION
Bagosphere is a social enterprise that helps rural Filipino youth to qualify for Business Process Outsourcing (BPO) jobs, through intensive two- month training and an innovative business model that capitalizes on multi-sector partnerships. http://www.bagosphere.com/TRANSCRIPT
“BagoSphere’s intense training model is showing the most potential for preparing people who
would be considered near hires before the training, into successful call center agents.”Paul Felton, Recruitment Manager,
Teleperformance Bacolod
BagoSphere
[email protected] /confidential – Do not distribute 2
Vision
A world where every youth can pursue what they love, earn a good living & build a better future for the next generation
BagoSphere
BagoSphere
“A world of possibilities opened up for me”
Elvie Cabigon, 24High School GraduateBago CityPilot Student GraduateTranscom CSR for 2 years
Massive Opportunity
US$ 11 billion Business Process Outsourcing industry of the Philippines
By 2016, 800,000 direct BPO jobs are expected to be created in the Philippines
Bacolod City
Manila
BagoSphere
5BagoSphere
Training Industry Landscape
4,800 High School graduates
from Bago City every year
Hundreds of Job Openings
at Call Centers in Bacolod City every year
5 Training Centers
“BagoSphere’s Competition”
In Bacolod City
× Low Pass rate× 2 weeks training× Lack of soft skills
× Unknown to youths
× Too expensive
Job Specific
skills
Life Skills
Financial Literacy
English language
Financial Support
6BagoSphere
Our Model
We help these companies save on their hiring costs
Youth pays US$12 as a commitment fee
And takes a tuition loan
Youth pays back her tuition loan
+ $ Commission from the call
center
72011 Pilot
82012 Raised Capital
92013 Started operations
10Built a strong team & advisors
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30%
70% of our
alumni are high
school graduates
College Graduates
High School Graduates
Our Key Insights
It is possible to train high school graduates to become call center agents
BagoSphere
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87% of our
graduates found employment in call centers one
month from graduation
13%
Successful Placement
BagoSphere
Our Key InsightsMany rural youths can’t get jobs because of confidence issues
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Our Key InsightsIt’s not just the hard skills that are important
BagoSphere
7.45am: 15 minute meditation to help
students reduce stress & focus in class
Out of the 300 applicants since May
this year, only
25% are selected
Selected Not Selected
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Our Key Insights
Recruiting well is as equally important as training well
BagoSphere
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Our Key InsightsWorking closely with our BPO clients to deliver high performing employees
BagoSphere
Field trip to Teleperformance
16
“…BagoSphere’s intense training model is showing the most potential for preparing people who would be considered near hires before the training, into successful call center agents.”
Paul Felton,
Recruitment Manager
BagoSphere
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Our Traction
Today
93Graduates &
Students
3BPO Clients
2013
121Graduates &
Students
4BPO Clients
BagoSphere
2014
350Graduates &
Students
6BPO Clients
Scaling & Growth
From 2015, BagoSphere aims to implement these strategies to enhance the pipeline of talents to BPO companies.
Licensing the curriculum Train the trainer’s
program“Small World Group looks forward to its partnership with the BagoSphere team in expanding their efforts
to raise rural youths out of poverty through a for-profit social enterprise model.”Frank Levinson, Partner, SWGI.
Capital raising here
For $1 invested, $16 is created in benefit for Bago Community
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Projections provided by:
Impact Projections
Year 1 Inputs $49,238 PV of 3-year Inputs $203,329
Year 1 Impact $706,279 PV of 3-year Impact $3,237,895
Year 1 SROI Projection 14.34 3-year SROI Projection 15.92
65%
1%
1%
34%
Composition of BagoSphere Impact
Increased income tostudents in BPO
Improved health tostudents in BPO
Increased income tonon-BPO students
Increased income toBPO-leavers
Impact on an Individual Student
Employed Unemployed
Student input $871 $759
..of which, student fees $383 $383
..of which, time commitment $488 $376
Impact $4,259 $4,972
Student SROI 4.89 6.55
Impact Investment Shujog Limited (Shujog)#02-01 Hui Seng Building, 38 Carpenter Street, Singapore 059917
[email protected] | www.shujog.org | twitter.com/shujog
19BagoSphere
Our TeamZhihan LeeCEO
TippiFernandezSpecial Projects
CharryLuntadTrainer
Ellwyn TanCOO
VincentMijaresTrainer
Lynette LacsonRecruit-ment
Majal RoaMarketing Officer
Jazel MedelAccounts
Eros EstenoteAdmin
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Advisors & FundersMdm. Elizabeth PrakasamFormer CEO of COPC Inc. Asia Pacific
Prof. Albert TeoDeputy-DirectorUniversity Scholars Program, National University of Singapore (NUS)
Mr. Julian CordenSikuli, Founding Partner , Former CEO of Touchbase Asia
Atty. JocelleBatapa-SigueChair, The National ICT Confederationof the Philippines (NICP)
Mr. Eng Tong TanManaging Director Alphatech Holding Pte Ltd
Ms. Tricia Y. Matti, City Administrator,City Government of Bago
Mr. En LeeCo-Head, Asia Pacific for LGT Venture Philanthropy
Ms. Lara DudleyCo-founder,Business StrategistThe Talent Society
Mr. Frank LevinsonManaging director of Small World Group
Ms. Pia BernalManager of Social Enterprise Investments, Kickstart Ventures
BagoSphere
