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Job TrackerRequisition Number12-0241

TitleHousekeeper I

DepartmentHousekeeping

(VWCH)

HoursPRN

ShitVarious

FacilityValley West Community

Hospital

CitySandwichPOSITION SUMMARY: Daily

cleaning and supplying o patient

rooms, nursing stations, lounges, re-

strooms, o ces, and other assigned

areas. All work is to be done in ac-

cordance with the standard proce-

dures o the Housekeeping Depart-

ment. Will use cleaning devices

including 12 oz. wet mops, small

wringers, duster, household type

vacuum cleaners, and other neces-

sary tools, products, and supplies.

REQUIRED EDUCATION,

TRAINING, QUALIFICATIONS:

A. Physical requirements: (These

requirements may be met with theaid o mechanical devices. They are

those minimally necessary or the

sae completion o duties. They are

not intended to discriminate against

handicapped persons, only to en-

sure sae working conditions or all

persons).

1.Good vision

2. Good hearing

3. Fully mobile on steps, ladders,

etc.

4. Su cient mobility and dexterity

o both arms (or mechanical sub-

stitutes) to saely operate hand and

power tools, gauges, valves, etc.

5. Able to bend, stoop, and lit

objects

6. Mechanical assistance devices

may not be such that they interere

with normal saety aids (modied

i necessary) such as saety goggles,

hearing protection, etc.

7. Ability to understand and imple-

ment key policies and procedures

B.Must be a service minded indi-

vidual who seeks sel-improvement

and conducts hersel/himsel in a

proessional manner

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Job TrackerDATA ENTRY OPERATOR - Tru-

Green - 376387 Job

Apply now

Date: Aug 8, 2012

Location: Plaineld, IL, US

Business Unit: TruGreen

Title: DATA ENTRY OPERATOR

Location: IL - Naperville - 5742City: Plaineld

Metro Area: Naperville/ Plaineld/

Chicago

State: IL

Postal Code: 60544

Functional Area: Branch Services

Branch Number: 5742

Requisition Number:376387

First Open Date: 08/07/2012

Post Date: 08/07/2012

Description: We encourage diverse

candidates to apply to this position

An Equal Opportunity/A-

rmative Action Employer AA/EOE/M/F/D/V

Position Overview

Follows standard procedures to

input text and numerical business

(such as sales, production or ac-

counts receivable) data into a com-

puter or other business machine.

Resolves routine questions and

problems and reers more complex

issues to higher levels.

Responsibilities

- Uses basic computer skills to key

customer names, addresses, statisti-

cal inormation, business inorma-

tion, account numbers, or other

data.

- Operates a variety o oce ma-

chines to ensure the ecient andaccurate handling o inormation.

- Works under direct supervision

and ollows standard procedures

and written instructions to accom-

plish assigned tasks.

- Perorms other clerical duties as

needed.

Competencies

- ServiceMaster Commitment

- Customer Orientation/Positive

Impact

- Results Orientation/Sense o

Urgency

- Change Mastery

- Relationship Building/Sensitivity- Problem Solving and Decision

Making

- Initiative

Education and Experience Require-

ments

- High school diploma/GED re-

quired and One (1) to three (3)

years o administrative experience

or equivalent combination o educa-

tion and experience required.

- Experience with MS Oce appli-

cations (Word, Outlook, PowerPoint

and Excel) required

- Experience with standard oce

equipment (computer, ax, scanner)

required

Knowledge, Skills, and Abilities

- Ability to use oce equipment

with a high degree o accuracy andeciency

- Ability to use honesty and discre-

tion when handling business inor-

mation

- Dependable and adaptable to ast-

paced work environment conditions

Disclaimer

The above statements are intended

to describe the general nature and

level o work being perormed by

associates assigned to this classica-

tion. They are not to be construed

as an exhaustive list o all respon-

sibilities, duties, and skills required

o personnel so classied. All per-sonnel may be required to perorm

duties outside o their normal

responsibilities rom time to time, as

needed.

Nearest Major Market: Chicago

Job Segments: Accounts Receiv-

able, Administrative, Clerical, Data

Entry, Database, Finance, Outside

Sales, Sales, Technology

Job TrackerNaperville, IL

Department:Ater Hours Care

(AHC)

Schedule:Registry

Shit:Varied Shits

Hours:Few nights per week, e/o

wkend and holidays

Job Details: High School/GED

Position Summary:

Under the direction o the Practice

Manager and/or Lead Reception-

ist, greets, instructs and inorms

patients in completion o appro-

priate orms, HIPAA Notice o

Privacy practices, waiting times,

and answers non-medical ques-

tions. Checks patients in/out, veri-

es demographic and health plan

inormation and accurately enters

it into EPIC, collects payments,

and may schedule patient appoint-

ments. Directs other visitors and

inorms sta when visitors arrive or

appointments. Perorms oce du-

ties as directed including answering

phones, taking messages, opening

mail, assisting in retrieval o medi-cal charts, chart preparation, charge

entry, etc.

Key Responsibility Areas:

**Depending on Practice Site Re-

quirements, an incumbent in this

position may not perorm all the key

responsibilities listed below. How-

ever, it is expected that at least 80%

o the responsibilities are perormed

or this job. Travel to other sites

may be required.

Greeting Patients and Visitors:

Acknowledges and welcomes pa-

tients and visitors. Inorms sta opatient/visitor arrival and provides

instruction, assistance, and inorma-

tion as to completion o required

paperwork and waiting times. An-

swers general questions about the

acility: location, rest rooms, eleva-

tors, hours o operation, etc. En-

sures waiting area is clean, tidy, and

has appropriate patient announce-

ments and brochures. As directed,

conveys inormation to patients and/

or visitors. Assists patients with

ambulatory diculties.

Patient Registration/Check-In:

Obtains registration inormation

rom patient or input into EPIC.

Veries and/or updates demograph-

ic and health plan inormation.

Checks patients in and out o clinic.

Provides patients with inorma-

tion regarding payment obligations,

HIPAA Notice o Privacy practices,

clinic policies, and collects all re-

quired orms and signatures.

Patient Scheduling:

Schedules appointments into EPIC

according to Practice protocol.

Conveys schedule changes to ap-

propriate sta. Reviews next days

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schedules and as directed, prints

out physician schedules in advance

o visits. May assist patients with

obtaining appointments at other

physician and hospital sites and/or

scheduling laboratory or radiology

testing.

Retrieving and Maintaining PatientRecords:

Pulls patient charts, les inorma-

tion correctly into patient charts,

and maintains ling system. Pre-

pares charts to clinic and/or Practice

specications.

Patient Accounts Management:

Collects cash, check, or credit card

payments ensuring patients receive

receipts. Balances daily cash and

collections. Ensures change draw-

ers and cash are secured and ap-

propriate nancial procedures are

ollowed in transerring payments to

Corporate o ces. Perorms chargeentry at the direction o the Practice

Manager.

Identies problematic accounts and

directs them to the nancial counse-

lor or the Customer Service Depart-

ment.

Answering Telephones:

Answers multiple lines, screens

calls, takes accurate and detailed

messages, directs calls to appropri-

ate support sta. Understands re-

sponsibility limits by not providing

medical advice to patients.

**Perorms all other duties/respon-

sibilities as assigned

Education and/or Training Re-

quired:

High school diploma or GED.

Experience Required:

Preer one year experience in cus-

tomer service setting, preerably in

a medical o ce with basic knowl-edge o medical terminology. Able

to type a minimum o 30 words per

minute.

Key Competencies:

**All key competencies are based

on DMGs C.A.R.E. values. Com-

passion, Accountability, Respect

and Excellence.

Service Orientation: Capable

o providing excellent service to

customers, riendly and approach-

able demeanor, resolving customer

complaints, and understanding

customer service principles.

Organization: Able to provide order

and structure to daily processes and

work environment.

Verbal Communication: Capable

o interacting with, and relating to,

people o varying educational levels

and backgrounds, conveying inor-

mation clearly and succinctly, apply-

ing listening, tact, responsiveness,

empathy, and condentiality.

Multi-tasking: Able to properly

perorm multiple duties at once,

e.g., greeting, message taking,

checking patients in/out, etc., while

maintaining attention to detail.

Adaptability: Able to be fexible

and comortable in adjusting to

changing activities. Maintains calm

under pressure and is able to think

clearly to enhance problem solving.

Team Work: Works eectively with

others to accomplish objectives andgoals. Will ingly oers assistance to

others when the need arises.

Computer Prociency: Able to

learn and become procient in

EPIC sotware as well as have basic

knowledge o Microsot applica-

tions, i.e. Outlook, Word, Excel, and

demonstrate keyboarding speed and

accuracy, minimum 30 wpm.

Typical Environmental/Working

conditions:

Conditions common to a clinic

environment including communica-ble disease, blood borne pathogens,

bodily fuids and toxic substances.

Fast-paced medical o ce environ-

ment involving contact and interac-

tion with patients, physicians, and

other clinical and clerical personnel

Typical Physical/Mental demands:

Sitting or long periods o time,

standing, bending, stooping,

stretching or les and supplies, oc-

casional liting o papers, les, etc.

o up to 30 pounds. Requires vision

correctable to 20/20 and hearing

in the normal range or ace-to-ace and telephone contacts. Also

requires hand-eye coordination

and manual dexterity su cient to

operate a keyboard, switchboard,

telephone, calculator, photocopier,

ax machine, and other related o-

ce equipment. Entails prolonged

use o the telephone and computer.

Walking is required throughout the

day.

Job HuntingTips: Making the

first Impression!by Jennier Flowers

Job Interview Tips

Like many career advice experts,

Steve Fogarty, sta ng partner at

Waggener Edstrom, says candidates

should research a company thor-

oughly beore an interview. And i

the company is a private rm, that's

not an excuse to skip doing your

homework.

Where there's a will, there's a way,

and nding a way to gather inorma-

tion on a company "distinguishes the

great candidates rom the good can-

didates," says Fogarty.

Consider Fogarty's company, a large

independent public relations agency.

He says that i someone were trying

to nd out about Waggener Edstrom,

the candidate could take a number

o steps. In addition to simply visit-

ing the company's Web site, joining

a trade organization like the Public

Relations Society o America would

almost certainly give someone in-

terested in his company exposure to

people who work there.

Fogarty oers a less conventional

method as well: "People might be

able to nd a press release that one oour PR people has written and con-

tact that person and say, I saw your

press release. It looks really good.

Would you be open to me asking a

ew questions? I'm doing research on

your company.' That's a way to get

inormation."

What else can you do to improve

your chances at the interview? Try

these tips rom Fogarty:

Be Concise

Interviewees rambling on is one o

the most common interview blun-

ders Fogarty sees. "You really have

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to listen to the question, and answer

the question, and answer it concise-

ly," he says. "So many people can't

get this basic thing down. You ask

them a question, and they go o on a

tangent. They might think you want

to hear what they're saying, but they

didn't answer your question."

Provide Examples

It's one thing to say you can do

something; it's another to give exam-

ples o things you have done. "Come

with a toolbox o examples o the

work you've done," advises Fogarty.

"You should come and anticipate

the questions a recruiter's going to

ask based on the requirement o the

role. Think o recent strong strategic

examples o work you've done, then

when the question is asked, answer

with specics, not in generalities.

You should say, Yes, I've done that

beore. Here's an example o a time I

did that,' and then come back andask the recruiter, Did that answer

your question?'"

Be Honest

Somehow, candidates get the im-

pression that a good technique is

to dance around dicult interview

questions. "I you don't have a skill,

just state it. Don't try to cover it up

by talking and giving examples that

aren't relevant. You're much better

o saying you don't have that skill

but perhaps you do have some re-

lated skills, and you're happy to tell

them about that i they like."

Keep Your Guard Up

According to Fogarty, you can split

recruiters into two schools. There

are those who are very straight-laced

and serious, and candidates had bet-

ter take the process seriously as well

when dealing with them.

"Then you have recruiters like me,"

he says, chuckling. "I'm going to be

that candidate's best riend when

they call me. My technique is to put

them at ease, because I want them to

tell me everything, and a lot o can-

didates mess up in this area. They

start to think, Oh, this guy is cool.

I can tell him anything.' And then

they cross the line." And that can

take a candidate out o contention.

Remember: Always maintain your

proessionalism.

Ask Great Questions

Another o Fogarty's interview tips

is to come ready with good ques-

tions to ask. He says nothing im-

presses him more than a really good

question that not only shows you've

researched the

company in gen-

eral, but also

the specic job

you're hoping to

land in particu-

lar. "That makes

me go, Wow,

this person has

really done theirhomework. They

not only know

the company,

but they know

the role.'"

Geek

Cornerwith Nick Sexton

I've been waiting or the Aveng-

ers movie ever since I saw Nick

Fury at the end credits o IronMan. I've been a huge an o Mar-

vel since I was six. Something about

these mythical characters, with

their varied personalities and lie-

styles just make them so ascinating.

As the date o release came closer

and closer, I became increasingly ex-

cited, but there was always a gnawing

ear in the back o my mind. What

i it's bad? What i they aren't true

to the source material? What i the

submariner is in it? Ok, the last one

was a joke, but nonetheless, when I

had two minds shouting at me by the

time I walked into the theater, onewarning not to allow mysel to get

my hopes up, the other too excited

to care. Within twenty minutes o

watching the movie, the 'pessimistic'

side o me had completely been si-

lenced. By the end o the lm, even

the excited part o me had quieted.

What I saw on the screen let me

speechless. Not since Star Wars

have I seen a movie that so eas-

ily blended character development

into its action scenes, and though

it slowed down a bit in the middle,

it never elt like it was dragging on.

What's more, it was genuinely unny.

It wasn't slapstick humor, or cheap

gags; it was honest-to-goodness witty

humor. Sure, my opinion is prob-

ably colored a air bit because o

my love or Marvel, but it isn't just

me. Avengers has received almost

universal acclaim, breaking several

box oce records in the process.

On the way home, I had been talking

with a close riend o mine who I had

seen the movie with, and is much

less o a geek than I, and our con-

versation turned to the plausibility

o the captain's shield. As a physics

student, I im-

mediately start-

ed spitting out

physics jargon

or why it was

impossible, but

my riend made

me think harder

with a very sim-

ple statement:that's what

they said about

space travel.

So is the Aveng-

ers actually sci-

ence ction,

or just ction?

I thought about it or quite some

time, and thought that with all the

eort I put into this thought ex-

ercise, that maybe I could share it.

So the next time you're at a party

talking about superheroes, you'll

have the opportunity to appear

wiser than you look (people do talkabout superheroes at parties, right?)

Now, remember to take what I say

with a grain o salt. Just because

something is possible does not mean

it is probable. Just because a partic-

ular aspect o a superhero does not

actually break a law o physics does

not mean that it's something that we

could actually do with today's tech-

nology, or even ever. Technically

there is no law that prevents us rom

traveling close to the speed o light,

but the odds o us actually achiev-

ing such speeds in anything larger

than a pebble is unlikely. Also, romhere on out, I will occasionally re-

erence the movie, so there may be

spoilers ahead. I will try not to say

anything directly related to the plot,

but or those who have not yet seen

the Avengers, you have been warned!

Beore we continue, however, we need

to decide what constitutes ction,

and what constitutes science ction.

For the purposes o this argument,

I'm going to say that science ction

is anything that, while completely

alse, is based on and obeys the laws

o science. In other words, there is a

dierence between technology that

is too advanced to understand and

technology that simply dees under-

standing. With that in mind, lets take

a look and see i we can gure out

which Avengers are plausible, and

which are completely impossible.

Since Captain America is the lead-

er o the group, and the reason I

started this little project in the rst

place, we'll start with him. Having

been given the super soldier serum,

Steve Rogers goes rom a scrawy boy

raught with ailments to, quite liter-

ally, the perect human. His strength,

agility, refexes, and stamina are all

considered peak human, which is

to say that he is the strongest a hu-

man could ever naturally be, the ast-

est a human could possibly be, and

such. I you can hold your breath

longer than the captain, then you've

got a genuine superhuman ability.

The serum itsel requires a morechemistry (or perhaps biology) ori-

entated background, but there is one

aspect I would like to talk about. In

the Captain America movie, he en-

ters the capsule as a 110lbs light-

weight, but when he comes out he's

gained about 80lbs in pure muscle.

My question was, where did the

mass come rom? I'm not talking

about the muscles necessarily here,

once you actually have the mass, its

a (relatively) simple matter to sim-

ply convert the mass into whatever

desired material you want, but that

80lbs that he gained had to come

rom somewhere. You cannot simplycreate matterthat would break the

laws o physics. So i we want to call

this science ction, and not simply

ction, that mass dierence needs

to be accounted or. It took me a

while to think about it, but I even-

tually came up with one possibility.

Immediately beore being placed

into the tank, several long needles

were inserted into him, where the se-

rum was to be injected. Additionally,

a gas lled the chamber as he was in

it, through a pair o tubes attached

rom the top. It is possible that the

serum had the additional eect otemporarily making his body like a

sponge, absorbing the gas and stor-

ing it in his body while the serum did

its work, turning the steam into mus-

cle. I don't take much stock in this

hypothesis; however, as most gases

have a low density, so you would

need a very large amount o gas to

make up 80 pounds o it. Thereore,

I think it is sae to say that the super

serum is ction, not science.

This Old HouseThis Old Home Inspection or the buyer

Part #7: The Electrical System

with Ron Bartlett

Inspecting the electrical system can

be a hazard, so i you are not com-

ortable inspecting the electrical

system, consult a proessional like

me or an electrician or advice or to

schedule an electrical inspection.

Since most o the wiring is hidden

in the walls, a complete inspection

o all the parts is never possible, but

you can determine i the power sup-

ply is adequate, i the wiring is sae


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or rated loads, and i the outlets are

unctioning as intended and i up-

grading will be required.

Starting outside, the service comes

rom the overhead lines, not under-

ground like a lot o newer homes, so

you will need to determine i there is

su cient voltage or the home. Findthe lines. Are they a three-wire set-

up coming in, or as in a lot o older

homes, just a two-wire set up? I it

is two-wire, this is inadequate and

will require attention by a qualied

electrical contractor. Also look or

a ground rod at the base o the en-

trance. I there is none, you should

see a bare copper wire running to the

water lines inside at the panel.

Say the outside is a three-wire set up,

inspect the service entrance outside

box. It should be secure and have

no openings to the electrical con-

ductors. I everything looks good,then move on to the electrical panel.

Open the cover. Do you see uses or

breakers? I uses, you need to be

aware that many insurance compa-

nies will not write a home owners

policy on a home with this type o

service panel, and you will need to

upgrade to a breaker style panel at a

cost o around $1,000 to $2,000.

The next step is very hazardous so

you can skip this i you are not com-

ortable. Remove the panel cover to

inspect the wiring and breakers or

size i.e., a 15 amp breaker should

have 14 gauge wires running to it

and a 20 amp breaker should be 12

gauge. Look closely at the wiring or

any raying o the insulation cover,

or is it silver in color? This is either

aluminum or aluminum clad cop-

per. Both o these are older and can

increase the risks o a re. The last

thing you need to look or at the pan-

el is proper grounding. I the panel

is bonded inside, it will have either

a copper bonding strap or bare cop-

per wire secured to the panel and the

grounding bus bar.

Inspecting the outlets and switches

I you dont have an electrical tester,

you can purchase one inexpensively

at any home improvement store.

Take your tester and plug it into the

outlets to check or proper ground-

ing and to ensure proper wir ing. Also

anywhere that water is present, the

outlets should be protected by GFCI

(ground ault circuit interrupters) as

per the National Electrical Code.

This includes the kitchen and bath-

rooms, as well as the garage and any

exterior outlets. Lastly, you need

to open the attic to see the wiring.

Are the wires running all over the

place or open junction boxes? I so,

this will need attention. Many older

home have old knob and tube wir-

ing. This is another re hazard. How

do you know i you have knob and

tube? I you see thick single wires

running to ceramic connectors and

insulators this is knob and tube and

will also need attention. Consult

an electrical contractor i you have

any questions and remember to be

sae. I your unsure o something,

it is better to ask a proessional.

Ron Bartlett, Bartlett's Home Inspection


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