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General Information

Why did attachments move to Parts?

What attachments moved to Parts?

What are the attachment commodity codes?

What updates are needed from an EQUIP™ DBS-standpoint on attachments?

Will Corporate Business Division (CBD) Government Sales (GS) customers receive a discount on

attachments that have transitioned to Parts?

What are the prices of attachments on governmental contracts?

What is the reimbursement for attachments for Corporate Business Division (CBD) Government

Sales (GS)?

Are Commercial Worksite (e.g. Skid Steer Loaders) attachments in Parts?

Are all baggers now converted to BM numbers?

Are Power Flows that have a serial number attachments?

Attachment Definitions

How is an attachment defined?

What is an SKU?

How is an attachment different than an implement?

How is an attachment different than a bundle?

What Attachments are delivered by the various factories?

Was there a change in attachment terms following the transition to Parts?

Attachments FAQ

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Attachment Identifiers

Is there an easy way to identify an attachment?

How do I find the correct attachment?

Is the attachment information currently available on the sales side (JDConfigurator) also available

in PM Pro, Parts Catalogs, PartsEXPERT and JDParts?

Some attachments have a “Part Sub” indicator under the attachment number in JDConfigurator,

what does this mean?

I notice there are additional attachments and quantities listed under the attachments with a “Parts

Sub” indicator in JDConfigurator. What should I order?

When I order the single attachment number (with the “Part Sub” indicator) what will be shown on

the parts invoice?

Where can I find the contents (quantity and underlying attachment numbers) that make up

attachments with a “Part Sub” indicator?

If I order a “Part Sub” attachment and all the underlying attachments aren’t available what will

happen?

What part numbers will be sent to the Parts department if the Sales department uses the Sales to

Parts e-mail ordering process?

When a “Part Sub” attachment is added to a quote, will that attachment number or the underlying

attachments be listed on the quote?

How does a dealer reconcile if a “Part Sub” attachment is ordered in the Dealer Business system

and the underlying attachments were invoiced in their place?

As an attachment becomes eligible to be added to the monthly John Deere parts statement, will

there be a way to identify that item as an attachment, and will attachments be grouped together on

the statement or will they be mixed in with all other service parts?

How do I get a breakdown of components making up an attachment?

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Ordering Attachments

What’s the margin on the attachments?

How do I order attachments?

Do attachments qualify for the Parts Pay for Performance Bonus Program and/or Daily Stock Order

discount?

Are Frontier attachments also in Parts?

Was Order Zone included in the Attachments to Parts transition?

Has attachments availability improved?

How is freight on attachments handled?

If there is a shortage on an attachment with an option code (ordered with a machine), where do I file?

How do I get availability information on an attachment that is showing a zero balance on JDPoint?

Do all attachments qualify for Stock Order discount?

How can I make sure a part will ship the day I place the order?

Are the JDPoint Account Preference Limits different for attachments?

Now that attachments are in Parts, why does Complete Goods control the pricing?

Now that attachments are in Parts, when are attachments pricing passed to dealer business system?

Will attachments show on the JD Statement?

Can the Sales department order attachments?

Are attachments separated on their own invoice or appear on the same invoice?

Parts Distribution Network

Do the Regional Distribution Centers (RDCs) and Depots stock attachment parts?

What’s the delivery timeframe for attachments shipped from Attachment Distribution Center (ADC)?

How should dealers handle returning attachments moved from Sales to Parts Department?

Do attachments ordered through Parts qualify for return privileges under the surplus return

program?

How do attachments route through the Dealer-to-Dealer (D2D) process?

What happens when a Machine Down attachment backorders?

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Is “Will Call” available at the Attachment Distribution Center (ADC)?

Was there a price increase as a result of this change in distribution?

Are attachments returnable?

What is the warranty period for attachments and what type of claim should be used when

submitting a warranty claim on an attachment?

Selling Attachments

Do only Parts employees sell attachments?

At what price should Parts department sell attachments to Sales department, and how does this

impact sales commissions?

Does an attachment sold with a machine carry the 2 year machine warranty or a 1 year warranty?

How do attachments appear in price pages that are utilized for State, Federal & National (NPP &

NJPP) Contracts (i.e. historical or current)?

Inventory Management

Should attachments be loaded in the main Deere parts warehouse/franchise or in a separate parts

warehouse?

Would putting attachments in the main Deere warehouse/franchise negatively impact management

metrics (internal reports, 32G, and Aftermarket Scorecard)?

John Deere previously suggested managing attachments in a separate warehouse. Why is John

Deere now suggesting attachments in the main Deere warehouse/franchise?

What does a dealer on Parts Bar Code need to do for attachments?

How will a dealer identify part locations that are outside? There are some things that don’t fit in a

bin.

What can dealers do to manage attachments in Parts?

Do attachments have Stocking Logic Codes (SLC) assigned to help with stocking and

replenishment?

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Are attachments separated on the 32G?

If a dealer places an order for 4 attachments and only 3 are available, will the order be held until the

fourth is ready?

How will dealers know when an attachment becomes obsolete?

Will attachments continue to be in Source Code 15?

Available Resources

What job aids has John Deere provided to help dealers?

What resources are available for dealers to highlight the Add More campaign in their store?

What is the Add More campaign?

Whom do I call if I have attachments questions?

What is the correct process to follow with attachments configuration or engineering questions?

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Frequently Asked Questions

General Information Q: Why did attachments move to Parts? A: Moving attachments to Parts offers several distinct benefits, including:

Improved availability from Deere to dealer - “Build to Stock” vs. “Build to Order” strategy

Improved availability from dealer to customer – providing parts-like over-the-counter fill

Increased awareness and ability to sell in Sales, Parts, and Service

Leveraging world-class, robust parts ordering, replenishment and management processes, such as:- Ordering attachments through JDPoint allows you to receipt into your parts inventory.

Parts stocking logic, management and replenishment tools will improve inventory control.

o Stocking attachments in Parts allows visibility of your inventory to other dealers in Parts Locator. This makes dealer-to-dealer transfers possible. • Attachment inventory in Parts allows you to manage parts and attachments obsolescence and monthly returns in the same way.

Back to Top Q: What attachments moved to Parts? A: All Ag & Turf single number attachments moved from Complete Goods to Parts. Frontier attachments are handled just like service parts for Frontier Equipment. Orders for Frontier service parts and attachments are submitted to Deere through JDPoint but these parts and attachments are shipped vendor direct. ISG hardware attachments have transition to Parts. However, ISG software (activations and subscriptions) remain in Complete Goods. Commercial Worksite Products (CWP) are not part of the Ag &Turf Division so CWP attachments will continue to be ordered and distributed through Complete Goods. Back to Top Q: What are the attachments commodity codes?

Source Code Description

A XI Attachment, Moline & Valley City Seeding

A8XI Attachment, Valley City Tillage

ATXI Attachment, Agritalia (R2 Tractor Supplier)

CCXI Attachment, Arc Les Gray Loaders, Hay

CEXI Attachment, Ibérica (Spain Component Factory)

CGXI Attachment, Bruchsal

CQXI Attachment, Horizontina (Brazil Combine & Seeding Factory)

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E XI Attachment, Ottumwa

KMXI Attachment, Kemper

FDXI Attachment, Renault (R2 Tractor Supplier)

GXXI Attachment, Greeneville RLE

H XI Attachment, Harvester

HFXI Attachment, Mauser (Horicon) Utility Vehicles

IIXI Attachment, Vendor Supplied

L XI Attachment, Mannheim

LVXI Attachment, Augusta (Cuts)

LWXI Attachment, Augusta (5000s)

M XI Attachment, Horicon

N XI Attachment, Des Moines Seeding, Tillage, Sprayers, and Cotton

P XI Attachment, Monterrey/Saltillo/Ramos

PCXI Attachment, Non-Software AMS Attachments

PHXI Attachment, Non-Software Attachments

(Note: PHXI and PCXI items are both ISG attachments and there isn't a

need for dealers to treat them differently at this point in time.)

PYXI Attachment, Pune

R XI Attachment, Waterloo

RAXI Attachment, Wiedenmann (Turf Care) Commercial Mowing

SAXI Attachment, Sabo (R2 Walk Behind Mower Factory)

T8XI Attachment, Thibodaux Sugar Cane, Cotton, Scrapers, (C&F)

Landscape Loaders

TCXI Attachment, Turf Care

WZXI Attachment, Horst (R2 Sprayer Factory)

XFXI Attachment, Frontier

Z XI Attachment, Zweibrucken and ISG Europe Non-Software Attachments

Back to Top Q: What updates are needed from an EQUIP™ DBS-standpoint on attachments? A: Most EQUIP dealers are now on Version 12.3 -the version that includes the attachment “XI” indicator handling capability. As new price and receipt files load into the dealer business system, migrated attachments’

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Sources will start to show “XI” in EQUIP’s Source field (i.e. RXI). If you are not familiar with the Version 12.3 functionality, please review the SCA at the following link. Now that dealers have the Version 12.3 functionality, they should consider changing parts to update Source during price updates if they had previously chosen to not update Source codes.

Back to Top Q: Will Corporate Business Division (CBD) Government Sales (GS) customers receive a discount on attachments that have transitioned to Parts? A. Yes. CBD GS will extend a discount on attachments that have transitioned to Parts. Please see the CBD Account/State, Federal & National (NPP & NJPP) Contracts on Pathways for discount percentage. Back to Top Q: What are the prices of attachments on governmental contracts? A: John Deere suggested List prices should continue to be used for governmental contracts. Back to Top Q: What is the reimbursement for attachments for Corporate Business Division (CBD) Government Sales (GS)? A. CBD GS will reimburse the dealer MDP of the Attachment, handling fee and setup per the Dealer Reimbursement Schedule in Pathways. Back to Top Q: Are Commercial Worksite (e.g. Skid Steer Loaders) attachments in to Parts? A: No. The C&F Division is evaluating feasibility of moving single part number attachments to Parts in the future. Back to Top

Q: Are all baggers now converted to BM numbers? A: All RLE baggers are attachments and have moved to Parts distribution and dealers are able to order the individual components (blower, chute, and hopper). Baggers for Commercial Mowing are serial number tracked and continue to be base/option coded complete goods. Mower decks for all residential equipment (D100, EZtrak – Z2, Z4, and Z6) are available for replacement through parts. Back to Top Q: Are Power Flows that have a serial number attachment? A: All Power Flows for Z700-900 & CUT continue to have Base/Option configuration in JDMINT. This means that they can be ordered through JDMINT at the time the machine is ordered or as a field installed option.

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Distribution Summary o Baggers – all RLE baggers go through Parts distribution. Material collection

systems for larger products are more complex and generally have options available,

and as a result go through Complete Goods distribution (the Parts systems can’t handle option codes).

o Snowblowers – all snowblowers go through Complete Goods distribution, because they often have option codes, are serial number tracked.

o Blades –the 100 Series Tractor blade (BM20020) is distributed through Parts. All

other blades are distributed through Complete Goods.

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Frequently Asked Questions

Attachment Definitions Q: How is an attachment defined? A: An attachment is a single number item that enhances the performance or customization of John Deere self-propelled machines or implements. Attachments do not have a model number or name and don’t typically have a serial number (mower decks are an exception). While the exact same product may be available as a 4-digit option code (ordered only with a base code) and as a single number attachment, all option codes and base codes will remain unchanged. Base and option codes continue to be ordered and shipped only through complete goods. SKU numbers are treated just like base codes and can be ordered and shipped through complete goods only. Examples:

BXE10145 Two-speed, 4WD for S550 Combine

BP16369 Rubber Deflector shield for 25A Flail

A Bundle is a special grouping of assemblies and\or parts that’s used for many reasons & does not necessarily mean Attachment

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Q: What is an SKU? A: SKU stand for Stock Keeping Unit. It’s a prefix used in the order code for some Turf implements. SKUs allow compatible implements to be displayed in the same price pages as the lawn tractors that they are compatible with. All SKUs have an underlying base code and must be ordered through complete goods. Back to Top Q: How is an attachment different than an implement? A: An implement typically has the following characteristics: • Serial number • Non-self-propelled • Ordered as a base code • Model name or number • May require additional options For example, a loader is an implement, but the bucket for the loader is an attachment. In this case the same bucket may also be available as an option code and ordered through Complete Goods. Back to Top Q: How is an attachment different than a bundle? A: The terms “bundle” and “attachment” have been used interchangeably over the years. John Deere factories assemble bundles (groups of assemblies or parts) for internal use. Groups of parts or assemblies that dealers can order are called attachments. Back to Top Q: What Attachments are delivered by the various factories? A: Since some attachments can be used across multiple models and product lines (example weights) there will be cases where an attachment is sourced from a different factory than the machine. The following factories are the primary source for attachments for these current models: Waterloo 7030, 7R, 8R 8RT, 9R, 9RT series tractors Mannheim 6M, 6R series tractors Zweibrucken SPFH, combine W, T, C, series Kemper SPFH headers Seeding Planters, Drills & Air Seeding Equipment Greeneville 100 series Lawn Tractors, material collection systems Harvester Combine S-Series ISG Displays (1800, 2630), Position Receivers, RTK Radios, Guidance, Activations

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Augusta 1020, 2020, 3020, 4020 CUT, 5M OOS series, 5MH, 5ML, 5EN, 681Rotary Tiller Pune 5D, 5E (Most attachments for Pune sourced tractors will be Augusta sourced) Horicon Gator Utility vehicles, X300, X500, X700 RLE, EZTrak Mowers Turf Care Golf (Greens Mowers, Fairway Mowers, Pro Gator, Aerators) and Commercial Mowing (Z700, Z900, 997, 1600WAM) Ramos Loaders (512, 553 & H Series) & Rotary Cutters (MX, CX, HX, 609, 709) Saltillo 6D Tractors Des Moines 60 Series Cotton Pickers & Strippers, Tillage equipment, 2510 Nutrient Application Equipment, 4630-4830 & 4940 Sprayers Ottumwa 8 Series Round & Square Balers, 600, 800, 900 Series MoCo’s, Disk Mowers (200), Flail Choppers (972), Self-propelled windrowers (A400, R450, D450), Pull type forage harvesters Monterrey Plows (3710, 995, 997), Flail Mowers (25A & 300 Series) Thibodaux 3520 Sugar Can Harvesters, 1850 & 2254 Sugar Can Loader, 1500, 1800, 2112 Scrapers

Back to Top Q: Was there a change in attachment terms following the transition? A: Yes. Attachment terms will match SO terms for service parts (payment due 1st month following shipment). Back to Top

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Frequently Asked Questions

Attachment Identifiers Q: Is there an easy way to identify an attachment? A: Yes. Attachments do not have a model number or name and do not require a serial number. Additionally, typical attachment prefixes by factory are: ISG (AMS) – PF or BPF Augusta – LVB Des Moines - BN Greeneville – BM or BG Harvester – BH or BXE Horicon – BM Mannheim – AL or LG Ottumwa – BE Seeding – BA Thibodaux – CB Turf Care – TCB Waterloo – R, RE, AL or AR Zweibrucken - BZ New attachments will have a B prefix. Back to Top Q: How do I find the correct attachment? A:

Attachments information is available in JDConfigurator, the Sales Manual, and the Price Pages.

JDConfigurator will have a “Parts” indicator under the attachment indicator to remind dealers these will all be ordered through the JD Parts Distribution network. Those CWP attachments with an “Attachment” indicator must be ordered through complete goods.

Most (96%+) attachments are now available in PM Pro. Dealers have a new Search capabilities in PMPro that will allow for a ‘Alpha Index Search’ by the word “Attachment” as illustrated below.

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Attachments resources will also be updated regularly on PartsEXPERT by using the Keyword Search

function

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Back to Top Q: Is the attachments information available on the sales side (JDConfigurator) also available in PM Pro, Parts Catalogs, PartsEXPERT and JDParts? A: Yes, many sources of attachments information for Parts and Sales personnel will continue to be available to enable ease of searching, locating and ordering: PM Pro – An “Attachment” Alpha index has been added making attachments easier to find in PM Pro. PartsEXPERT – use the Attachment Search and Product info links in PartsEXPERT JDConfigurator – JDConfigurator/Sales Manual are great resources of information for attachments -- searching attachments and attachments information stories Back to Top Q: Some attachments have a “Part Sub” indicator under the attachment number in JDConfigurator, what does this mean? A: The content of these special attachments include multiple underlying attachments. This structure allows John Deere to provide a single attachment number instead of a list of attachments that would need to be ordered for a base code. An example of an attachment identifier is BA92849, RowCommand for a 1770NT planter. Back to Top Q: I notice there are additional attachments and quantities listed under the attachments with a “Parts Sub” indicator in JDConfigurator. What should I order?

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A: An order can be placed for the single attachment number (BA92849) or for the underlying attachments individually. The quantities and part numbers of the underlying attachments can be found in JDPoint or PMPro. The underlying attachments of BA92849 are: (1) BA31328, (16) BA31329, (1) BA31815, & (1) BA31953. The attachments that will be shipped and invoiced will be the same if the single (“Part Sub”) attachment number is ordered or if the underlying attachments are ordered separately. The single attachment number (only for these “Part Sub” attachments) is loaded as a cancelled part number in the parts system. An order placed for the single (“Part Sub”) attachment number will result in a parts substitution to the correct quantity of each underlying attachment. John Deere will ship and invoice the underlying attachments in either case instead of the single (“Part Sub”) attachment number.

Back to Top Q: When I order the single attachment number (with the “Part Sub” indicator) what will be shown on the parts invoice? A: The bottom of the parts invoice shows all part numbers that were ordered and not shipped. These single (“Part Sub”) attachment numbers will be listed at the bottom of the invoice (attachment number, quantity ordered, order number, and non-shipment reason). If BA92849 was ordered, the parts invoice would have 4 line items at the bottom of the invoice with the non-shipment reason: PKL SEQ Order Qty Order Number Description Non Shipment Reason

14 1 BA92849 RowCommand Part subbed to BA31328

15 1 BA92849 RowCommand Part subbed to BA31349

16 1 BA92849 RowCommand Part subbed to BA31815

17 1 BA92849 RowCommand Part subbed to BA31953

The invoice will show BA31349, BA31815, BA31328 and BA31953 as the invoiced parts (lines 14-17 on the invoice). Back to Top Q: Where can I find the contents (quantity and underlying attachment numbers) that make up attachments with a “Part Sub” indicator? A: Contents can be found in (1) JDPoint, (2) Parts Catalog (1) JDPoint: The Part Information screen will show the substitution quantities of each underlying attachment within these “Part Sub” attachments. The example below is a different part number (AM103288), the breakdown information is in the bottom left side if the screen: The Attachment Bundle Breakdown screen will also show the quantities of each underlying attachment. (Loader and Rotary Cutter attachment breakdown detail isn’t available in the Attachment Bundle Breakdown screen).

(2) Parts Catalog: The parts catalog will contain the single (“Part Sub”) attachment number and underlying attachment numbers. Back to Top

Q: If I order a “Part Sub” attachment and all the underlying attachments aren’t available what will happen? A: Since the order for the “Part Sub” attachment is subbed to the underlying attachments, the underlying attachments that have availability will be shipped and the underlying attachments without inventory will be back ordered.

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Back to Top Q: What part numbers will be sent to the Parts department if the Sales department uses the Sales to Parts e-mail ordering process? A: The Parts department will get an order for the “Parts Sub” attachment only.

Back to Top Q: When a “Part Sub” attachment is added to a quote, will that attachment number or the underlying attachments be listed on the quote? A: In order to keep the quote concise, the “Part Sub” attachment number will be shown on the quote. Back to Top Q: How does a dealer reconcile if a “Part Sub” attachment is ordered in the Dealer Business system and the underlying attachments were invoiced in their place? A: While this will vary depending on the specific business system, the process will be the same as reconciling an order for a service part with a substitution. However, to avoid any confusion with possible backorders, etc., the best way to keep accurate inventory records will be to order the individual attachment numbers.

Back to Top Q: As an attachment becomes eligible to be added to the monthly John Deere parts statement, will there be a way to identify that item as an attachment, and will attachments be grouped together on the statement or will they be mixed in with all other service parts? A: Attachments and service parts will be summed separately like PIP kits are done today. Attachments and PIP kits will be grouped separate from service parts. John Deere Financial has issued a bulletin that describes how attachments ordered through their business system/JDPOINT will appear in the new section labeled ‘ATTACHMENTS BILLED IN THE CURRENT MONTH’ in the Parts Statement. Back to Top Q: How do I get a breakdown of components making up an attachment? A: The breakdown for attachments from US factories is available in JDPoint under “Attachment Bundle Breakdown” in the Parts Information section, and in JDMint under the “Order Code Breakdown” menu. Work is underway to make this bundle breakdown information available for all attachments in early 2014. Back to Top

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Frequently Asked Questions

Ordering Attachments Q: What’s the margin on the attachments? A: 30%. This translates to $3M - $5M in gross margin to dealers. (The margin on attachments was changed to 30%, effective 1 April 2011). Back to Top Q: How do I order attachments? A: You may order on:

Daily Stock Orders – this allows you to qualify for SO discounts, prepaid freight, Parts Pay for Performance bonus program and payment terms (1st of month following shipment)

Machine Down Orders– MD purchases are added to net parts purchases to establish bonus percent for Parts Pay for Performance bonus program; however, MD parts do not receive the bonus.

All dealers must order attachments through Parts (Dealer business system/JDPoint), and receipt through their Parts module of their business system.

Order via Business System/JDPoint only

Receipt into Parts only Back to Top Q: Do attachments qualify for the Parts Pay for Performance Bonus Program and/or Daily Stock Order discount? A: Yes. Back to Top Q: Are Frontier attachments also in Parts? A: Yes. Effective December 2012, Frontier attachments have been handled the same as Frontier parts – orderable and invoiced via JDPOINT, with vendor direct shipments. Back to Top Q: Was Order Zone included in the Attachments to Parts transition? A: Order Zone orders were already being submitted through dealer business system to JDPoint. Orders will continue to be shipped directly from suppliers to dealers. Back to Top Q: Has attachments availability improved? A: Yes. The main business driver/customer requirement behind the change to Parts is to significantly improve attachment availability and delivery. John Deere’s performance goal for attachments over the next two to three years will be 97% fill just like other John Deere service parts. Initially, dealers can expect fill in the 90%+ range.

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To maintain best-in-class availability, John Deere is making significant investments in attachment inventory. To provide even faster availability and enhance customer experience, dealers are encouraged to stock attachments using their parts stocking logic. The changes in obsolescence notification and qualification for monthly returns should help keep inventories fresh and reduce risk of obsolescence. Back to Top Q: How is freight on attachments handled? A: Freight on attachments is handled just like service parts – prepaid freight on stock orders and freight charged on machine down orders. Freight charges will be aligned with other Parts Distribution criteria. The dealer pays freight for Machine Down orders. No freight charges will be applied on Daily Stock orders. Back to Top Q: If there is a shortage on an attachment with an option code (ordered with a machine), where do I file? A: A&T Order Fulfillment Group in Olathe will continue to support shortages on attachments ordered as an option. Back to Top Q: How do I get availability information on a part that is showing a zero balance on JDPoint? A: The same as all other Parts Network sourced parts -- Place the part on a Machine Down Order and initiate a Machine Down Promise Date case per Parts DTAC solution 93104. Once that is done, a Critical Parts Analyst (CPA) will work to get a promise date loaded into JDPoint. Back to Top Q: Do all attachments qualify for Stock Order discount? A: Yes. Back to Top Q: How can I make sure a part will ship the day I place the order? A: Follow your standard ordering process including submission by normal cutoff times. Important to note carrier cutoff times from ADC differ from PDC. Review link (below) for carrier cutoff times and restrictions for attachments shipping from ADC. You can also contact an Order Management Specialist at 866-866-1212, Option 2, Option 2 for more information. http://dlrdoc.deere.com/parts_depot/Transportation/Transportation_Index.htm Back to Top Q: Are the JDPoint Account Preference Limits different for attachments? A: Yes, currently, the emergency line value for non-attachment parts is $2,000. For attachments, the emergency line value will have a $3,000 limit. If the attachment line value is over $3,000 the line will go into investigation requiring the dealer to address via the “workable queue”. Back to Top

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Q: Now that attachments are in Parts, why does Complete Goods control the pricing? A: Since attachments are made available to enhance a machine, the pricing of attachments continue to be done in conjunction with the pricing of the complete machine. Back to Top Q: Now that attachments are in Parts, when are attachments pricing passed to dealer business system? A: Attachments pricing are passed to dealer business systems the same time that parts price updates are passed to dealer business systems (usually the Monday following the fiscal cutoff). Back to Top Q: Will attachments show on the JD Statement? A: Yes. Attachments ordered through their business system/JDPOINT will appear on the Parts Statement with the installments and stock ordered parts when they use the Download Statement link in JDSET. Dealers will continue to see attachments ordered through their business system/JDMINT in their dealer statement in the existing section with New Machines. Back to Top Q: Can the Sales department order attachments? A: If an attachment is available as a 4-digit option code, Sales department professionals may order with the base machine through JDMint. For an attachment available as a 4-digit option code, or as a single number attachment that is not ordered with the base machine using the option code, salesmen will continue to be able to submit an attachment order through JDConfigurator. The single number attachment order will send an email (see sample below) to the Parts department with pertinent information (customer name, sales price, Stock Number/Repair Order/Counter Ticket, etc.). The Parts department will process following normal parts processes (i.e., dealer inventory, transfer from another location, SO, MD, D2D). A PM Pro-type pick list is currently in development and should be available in late 2013. JDMint ordering is no longer an option for ordering single numbered Ag & Turf attachments. Below is a snap shot of the email message from Sales to Parts. All fields with * are required.

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The Sold to Account, Sales Person, Sales Person Email Address and Parts Department Email Address will automatically be filled in based on the RACF ID of the user.

If the salesmen develops a Quote the customer name, PO number and Quote ID will also be automatically filled in.

The repair order number would need to be filled in if the attachment was going to be installed by the dealer.

The salesmen can select one of three options from the drop down box so the parts department knows what to do when the attachment arrives at the dealership.

o Stock Number – This would be a stock number of a complete goods item in the dealer inventory. This would indicate they would be installing the item on a piece of their existing inventory.

o Repair Order Number – This would indicate that there is an open shop ticket and likely a customer’s machine that the dealer will be installing the attachment on.

o Counter Ticket – This would indicate that the item is being sold across the counter to a customer who will install the item themselves.

Emergency Order just indicates the salesmen request for a MD order stock order. Back to Top Q: Are attachments separated on their own invoice or appear on the same invoice? A: If parts and attachments are shipped together on the same pack list, they will be on the same invoice. Attachments shipping from the ADC have a separate pack list. Back to Top

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Frequently Asked Questions

Parts Distribution Network Q: Do the Regional Distribution Centers (RDCs) and Depots stock attachment parts? A: No. Attachments are stored at the Attachment Distribution Center (ADC) located in Davenport, Iowa. (This is an NA-PDC controlled Warehouse.) JDPoint identifies the inventory location as “DYP1-PDC (ADC)”. Attachments shipping from the ADC have a separate pack list. Back to Top Q: What’s the delivery timeframe for attachments shipped from Attachment Distribution Center (ADC)? A: Daily Stock Orders have 2-5 day delivery while Machine Down orders have 1-2 day delivery (depending on size of attachment). Back to Top Q: How should dealers handle returning attachments moved from Sales to Parts Department? Attachments that were originally ordered as complete goods are returnable through the parts process provided they meet the Parts return criteria - http://dlrdoc.deere.com/parts_depot/Returns/Monthly_Returns.htm Back to Top Q: Do attachments ordered through Parts qualify for return privileges under the surplus return program? A: Yes. Back to Top Q: How do attachments route through the Dealer-to-Dealer (D2D) process? A: Attachments will route through the D2D process provided they have the correct Order Formula Codes (OFC) loaded in dealer business systems. D2D looks for OFC 5 in the Legacy business system, and OFC Y or M in EQUIP. Other business systems should use one of these or contact your business system provider for additional details. Back to Top Q: What happens when a Machine Down attachment backorders? A: If there is not inventory available, the system searches for dealer inventory (Dealer to Dealer (D2D). If there is no dealer inventory, the line will come back to a Critical Parts Analyst (CPA) who will work with the factory to expedite the shipment and the factory will ship directly to the dealership. The factory continues to place a high priority on this order type. Back to Top Q: Is “Will Call” available at the Attachment Distribution Center (ADC)? A: No.

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Back to Top Q: Was there a price increase as a result of this change in distribution? A: Yes. There was a nominal increase, to help offset the incremental costs of stocking, handling and shipping of attachments through the Parts Distribution System. The improvement in margins, prepaid freight, SO discounts, Parts Pay-for-Performance and availability make this price increase minimal in the end. Sales department professionals should be aware that attachments have this premium over the same items ordered as an option code, when applicable. This means that a customer ordering a new machine will have an incentive to purchase the option code instead of ordering the same item as an attachment at a later date. Back to Top Q: Are attachments returnable? A: Follow the NA-PDC Returns Policy. http://dlrdoc.deere.com/parts_depot/Returns/Returns_Index.htm Back to Top Q: What is the warranty period for attachments and what type of claim should be used when submitting a warranty claim on an attachment? A: The standard warranty period for attachments is one-year. Any exceptions to the standard warranty term will be published in section 45 of the Warranty Administration manual. The claim type used when submitting an attachment claim will vary depending on the warranty remaining on the machine the attachment is used on. If an attachment fails during the machine’s warranty period, the dealer should submit the claim under the warranty of the machine (Normal claim). If an attachment fails on a machine that has no warranty remaining and the attachment is within its 1-year warranty period, the claim should be filed as a “machine without a serial number claim” as they were when sold through complete goods. Parts or attachments sold by a dealer to a customer are called over-the-counter parts. When an over-the-counter part or attachment fails, the customer must present the part or attachment and the sales invoice to the dealer for validation that the part failed within the warranty period as a result of defective materials or workmanship. If the dealer repairs a failure on an item installed by a customer, the labor is not covered. Please review the warranty administration manual for the latest warranty information. Back to Top

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Frequently Asked Questions

Selling AttachmentsQ: Do only Parts employees sell attachments?

A: No. Dealers should sell attachments in the Sales, Parts and Service departments. The moveof attachments to the Parts department enhances how dealers order, stock and manageattachments internally. Each department should establish annual sales growth goals forattachments.

An enterprise approach in which all dealership departments are engaged in selling attachmentsis illustrated below:

Sales – sell attachment with complete goods purchases.Parts – sell attachments after complete goods purchases, within first use season.Service & Parts – sell attachments after first use season.Sales & Service – sell attachments with pre-owned equipment.

*All dealers, particularly those with a marketing manager or merchandizing coordinator shouldinclude attachments in the “performance zone” of their showroom displays, following theguidelines/principles described in the Showroom Inventory and Merchandising OptimizationNetwork (SIMON). SIMON provides dealers with processes, tools and training to help optimizeshowroom space.

http://fdpndyapp1.jdpublic.deere.com/SIMON/?section=1

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**Attachments Promotions – Internal Facing:Make sure all departments are aware of attachments marketing promotions at all points ofcustomer interactions.Ideally internal facing pieces should preface external “go to market ready” promotions by atleast 30 days.

o Allows dealer employees to be aware of promotions.o Perceived understanding of value story and benefits will only add to dealer

personnel’s ability to comfortably push said promotion.o Genuine level of understanding for a given promotion will only enhance that

employee’s perceived trait of being an expert to that given customer.Include the proper training courses needed to accompany a promotion as needed.

o Platform attachments training offering.Achieve Global: Professional Selling Skills for the Aftermarket.

**Attachments Promotions – External Facing (Customers in AOR):Leverage an Aftermarket Marketing Calendar to properly plan out timing of attachmentspromotions by quarter or season.Make sure all departments are aware of Attachments Marketing Promotions at all points ofcustomer interaction.Establish a dealer champion to ensure promotion is executed and followed up on properly.

o Measuring whether a promotion was successful or not is as equally as important asthe execution.

Document and communicate promotion via dealers’ intranet and monthly meetings.Always strive to have promotion touch or promote multiple departments within dealership (asappropriate).

o Parts, Service and Sales

Total purchase drivers in each of the selling phases are below:

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Q: At what price should Parts department sell attachments to Sales department, and howdoes this impact sales commission?

A: The dealership should develop policies for attachments sales to Sales department andsalesmen commission on attachment sales. The scenarios below provide possible prices atwhich the Parts department can sell attachments to the Sales department and potential impacton salesmen commission.

Best Practice: To keep both Parts and Sales departments motivated and engaged in sellingattachments, dealers should consider Parts department selling attachments to Salesdepartment at “cost-plus” – see charts below:

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Note: EQUIP can now accommodate two different pricing strategies for internal parts sales toboth the Service department and Sales department. This change was made to EQUIP (sinceattachments ordering and management transitioned to Parts), and delivered to dealer in June of2012 to provide that functionality.

System Change Announcement No. V12.2-01Page 8 of 9

Franchise Rules Maintenanceo A new Internal Profit tab has been added to Franchise Rule Maintenance. For

each Branch and Franchise combination, the value that the Parts Departmentwill sell parts to the Sales Department should be entered. This setup is forParts sold through MUSE only. Internal parts sales and parts sold over thecounter will be handled the same as current functionality. You can base thisvalue off Cost of List. You can also include a percent mark-up or mark down.See the screen below:

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Q: How do attachments appear in price pages that are utilized for State, Federal &National (NPP & NJPP) Contracts (i.e. historical or current)?A. A list price will appear in the price pages found under State, Federal & National (NPP &NJPP) Contracts in Pathways for Attachments that have transitioned to Parts.

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Q: Does an attachment sold with a machine carry the 2 year machine warranty or a 1 yearwarranty?A: An attachment, like a service part, will get the remainder of the factory warranty or 1 yearwhichever is greater (service parts have 90 day warranty).

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Inventory Management Q: Should attachments be loaded in the main Deere parts warehouse/franchise or in a separate parts warehouse? A: We suggest loading and managing attachments in the main Deere warehouse/franchise to leverage the following parts inventory management policies and processes already in place for John Deere service parts: • Stocking • Transfers • Returns Dealers can track attachments separately from service parts in the main Deere warehouse/franchise by running reports on the attachments source. Note: EQUIP dealers will have to put their attachments in a separate franchise if they want to have a different pricing structure for attachments and service parts sales to the Sales department (for example, service parts sales at full list vs. attachments sales at cost + 15%). Refer to Dealer Solutions – JDIS WebHelpR solution 6909 for additional information. Back to Top Q: Would putting attachments in the main Deere warehouse/franchise negatively impact management metrics (internal reports, 32G, and Aftermarket Scorecard)? A: Depending on the size of attachment inventory, there could be an impact on metrics such as turn, fill and zero-sales. However, actively managing attachments ordering and returns, and actively promoting attachment sales could minimize this impact. Further, managing attachments in Parts and selling attachments in the Parts, Sales and Service departments can provide an additional opportunity to improve dealers’ key Parts department performance and metrics. It is also critical not to move old, non-selling, non-sellable, non-returnable attachments from Sales Department to Parts Department. Back to Top Q: John Deere previously suggested managing attachments in a separate warehouse. Why is John Deere now suggesting attachments in the main Deere warehouse/franchise? A: With the transition from Complete Goods to Parts, attachments are like any other John Deere service part: • Order and manage using parts stocking logic • Qualify for SO discount • Receive obsolescence notification • Return on monthly surplus return program • Include in dealership’s parts & service marketing and promotions plans • Qualify for Parts Pay for Performance bonus program • These advantages were not available prior to the transition. Back to Top Q: What does a dealer on Parts Bar Code need to do for attachments? A: Parts Bar Code will require you to: • Create/assign bin location to each attachment number • Print/install bin labels • Install Wi-Fi in any buildings/area outside of the Parts department where attachments will be stored

(needed for storage, cycle counts, etc.) Back to Top

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Q: How will a dealer identify part locations that are outside? There are some things that don’t fit in a bin. A: There are two options: 1) Extend the parts bar code Wi-Fi coverage area to allow the scanner to work in all areas where parts and attachments may be stored. 2) Affix the bin location bar code on a clipboard so bin locations outside the parts bar code Wi-Fi area can be accessed.

Back to Top Q: What can dealers do to manage attachments in Parts? A: Here are some things dealers should be doing:

Place all attachment orders through JDPoint.

Develop a policy for attachment sales to Sales department and salesmen commission on attachment sales. o Define the process for the Parts department to sell attachments to the Sales department? For

example, how will an attachment ordered for a specific customer or machine be tied back to customer or stock number?

o Determine the price at which attachments will be sold to the Sales department? See Selling Attachments section for possible selling scenarios.

� Best Practice: To keep both Parts and Sales departments motivated and engaged in selling attachments,

dealers should consider Parts department selling attachments to Sales department at “cost-plus” or “list-

minus”.

o Note: EQUIP dealers will have to put their attachments in a separate franchise if they want to have

a different pricing structure for attachments and service parts sales to the Sales department (for

example, service parts sales at full list vs. attachments sales at cost + 15%). Refer to Dealer

Solutions – JDIS WebHelpR solution6909 for additional information.

o Determine whether commission will be allocated on attachment sales through the Sales

department? If yes, how will allocation be made?

Define roles and responsibilities within the dealership. For example, who is responsible for?

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Back to Top Q: Do attachments have Stocking Logistic Codes (SLC) codes assigned to help with stocking and replenishment? A: Yes, initially SLC “99i” was assigned, and will change to normal SLC codes over time as attachments are integrated into PDC’s normal processes. Back to Top Q: Are attachments separated on the 32G? A: Yes, dealer attachments are shown at the bottom of the 32G, similar to Competitive and JDM purchases. Retail attachment sales will be included with parts sales in the Management Information section of the 32G only if attachments are in the main Deere warehouse/franchise. Back to Top Q: If a dealer places an order for 4 attachments and only 3 are available, will the order be held until the fourth is ready? A: ADC/PDC will ship each line item &/or quantity available to ship. Any balance will be placed on Back Order. Back to Top Q: How will dealers know when an attachment becomes obsolete? A: As with service parts, attachments going obsolete will be put on the delete list (the D order indicator will be assigned and passed to dealer business system). Dealers should include Ds within 30 days in their monthly return. Back to Top Q: Will attachments continue to be in Source Code 15? A:

JDIS EQUIP business system dealers: Factories assign their respective Factory Code plus XI. For example, the source code for attachments from Waterloo will change from Source 15 to Source RXI, RWXI, or RGXI; and for Mannheim attachments, LXI.

JDIS Legacy business system dealers: Attachments will continue to be Source 15 in Legacy and current reports and processes will continue to report and select parts as they do today. Factory Code(s) have been converted to the numeric Source used by Legacy and this Attachment Source will be displayed beside the Source 15 in PARTSFM, field 2. For example, Waterloo RW will display in PARTSFM, field 2, as Source 15 Att 140, and Mannheim L will display in PARTSFM, field 2, as Source 15 Att 90. Some reports (STKSTAT) and processes (STKORD and GROUPFM) have been modified to look at either Source 15 and/or the numeric Attachment Source. Since the JDIS Legacy business system will continue to use Source 15 for attachments, there is no need for dealers on this system to use the SC update code in PARTSFM, field 35. Dealers who have already set Source 15 with update code SC, should remove this code immediately.

All other business system dealers: Check with your business system provider to determine how to identify attachments. Back to Top

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Frequently Asked Questions

Available Resources Q: What aids has John Deere provided to help dealers? A: A number of job aids are already available on Pathways, such as:

Attachments Search https://configurator.deere.com/servlet/com.deere.u90947.eproducts.view.servlets.EProductsInitializationServlet?userAction=attachmentStart&dynamicCountryLocale=Y&RCDPricing=false&country=US&sbu=AG&lang=en&reqUser=7

Top Attachments Lists https://jdparts.deere.com/servlet/com.deere.u90.jdparts.view.servlets.productinfosearchcontroller.ProductInfoSearchController

Opportunity Awareness Tool https://jdparts.deere.com/partsmkt/document/english/featbene/A2POpportunityAssessmentTool.xls The lists are organized by the five product platforms and AMS as follows, and identify attachment number, description, factory source, and machines used on. Crop Care

Seeding

Tillage

Application Equipment Crop Harvesting

Combines & Front-End Equipment

Cotton Hay & Forage

Balers

Mowing Tractors

Large (7000, 8000, 9000)

Medium (6000)

Utility (2000, 3000, 4000, 5000)

Loaders Turf & Utility

Utility Vehicles

Riding Lawn Equipment

Commercial Mowing

Golf AMS

Updated Attachment Planograms

Click on either http://dlrdoc.deere.com/parts_mktg/retail_merchandise_manual/homepage.pdf or on Retail Merchandising Guide, then click on the link for “Planograms A-G” and expand the “List of Planograms”.

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Attachments Add More stickers Add More large Sticker: JD Point/DSC – order DSPS49714 Add More mini - Sticker: JD Point/DSC – order DSPS56961 Add More Magnet: JD Point/DSC – order DSPM56356 Back to Top Q: What resources are available for dealers to highlight the Add More campaign in their store?

A: Planograms are available to help display attachments in the showroom (Retail Merchandising Guide). Add More stickers are available to draw attention to attachments mounted on equipment. Add More large Sticker: JD Point/DSC – order DSPS49714 Add More mini - Sticker: JD Point/DSC – order DSPS56961 Add More Magnet: JD Point/DSC – order DSPM56356 Back to Top Q: What is the Add More campaign? A: The Add More advertising campaign tells customers that by adding more attachments to their equipment, they can add more benefit to their operating experience. Listed below are examples of benefits and specific attachments for each one: • Add more versatility to your Gator with an extension kit • Add more productivity to your baler with BaleTrak™ Pro • Add more muscle to your baler with side sheet attachment kits • Add more comfort to your tractor with a canopy • Add more convenience to your RLE with a mulch kit • Add more performance to your planter with a row cleaner • Add more visibility to your combine with a camera system • Add more precision to your sprayer with a BoomTrak™ height control system

Back to Top Q: Whom do I call if I have attachments questions? A: Contact your Territory Manager, the Sales Support Center (888-222-7239, option 2, option 1) or the NA-PDC Customer Support (1-866-866-1212, option 2, and follow the prompts based on your question. http://dlrdoc.deere.com/parts_depot/Bulletins/PDCS_Bulletins/PDCS_Parts_Phone_Menu.pdf)

Back to Top Q: What is the correct process to follow with attachments configuration or engineering questions? A: Enter a DTAC case and identify the case as “Parts” for configuration questions and as “Service” for engineering questions. Back to Top