ariba network material order guide · introduction • the purpose of this document is to provide...

© 2018 SAP Ariba. All rights reserved. V3.0

Ariba Network

BP Light Account Guide

Introduction• The purpose of this document is to provide the information suppliers need to setup and manage their Light Account.

• This document is specific to Light Account suppliers only.

• To view your customers transactional requirements, please visit your Buyer Supplier Information Portal for training guides and training clips.

• Light Account is an email based method of responding to your Buyers Purchase Orders.

• The available selections are based on the transaction rules set by your Buyer, where a button or selection is greyed out or does not appear as described indicates that

you Buyer has chosen that this process is not available

• Any fields that cannot be entered that appear available within in this indicates that the Buyer’s specific transaction rules have determined Suppliers cannot change or

update these fields.

• Light Account Dashboard

• Light Account Ariba Dashboard/Homepage General Information

• Sections of the Dashboard

• Setting the Orders, Invoices and Payments Display

• Drop Down Box – Company Settings

• Users– General Information

• Assigning Roles

• Creating Users

• Enable Assignment of Order of Users

• Customer Relationships – Supplier Information Portal

• Accessing the Supplier Information Portal

• Entering information for Electronic Order Routing

• Entering information for Invoice Routing

• Adding your ABN

• Initial Purchase Order Email from your Buyer

• Ariba Light Account Setup

• Upgrade From Light Account to Full Account – Learn More B...

Table of ContentsSelect by clicking on the links: • Purchase Order

• View Purchase Order Details – Header Level

• View Purchase Order Details – Line Item Level

• View Purchase Order – Show Item Details

• Order History

• Accessing a Purchase Order

• Re-sending a Lost Purchase Order through the Ariba Network

• Order Confirmation

• Begin the Order Confirmation

• Order Confirmation – Confirm Entire Order - Header Level

• Order Confirmation – Confirm Entire Order - Line Level

• Finalise the Order Confirmation

• Order Confirmation – Reject Entire Order

• Service Order

• Create Service Sheet

• Begin Create Service Sheet

• Create Service Sheet - Header Level

• Service Sheet – Add Comments or Attachments

• Add Service Item Level – Add Contract/Catalog Item

• Add Service Item Level - Add Uplanned Item

• Finalising Service Sheets

• Create Invoice - Service Sheet Approved

• Invoice

• Begin the Invoice

• Standard Invoice – Header Level

• Standard Invoice – Line Level

• Adding Country Tax Rates for Effective Invoicing

• Finalise Standard Invoice

• General Information-Order Fulfilment

• Table-Order Fulfillment Status Levels

• Routing Status

• Unit of Measure

• Support

Light Account Dashboard• The Dashboard /Homepage for Light Accounts users is limited

• Greyed out tabs, sections or selections indicate that you are no able to access

• Use the Dashboard to resend the Purchase Order Email

5© 2018 SAP Ariba. All rights reserved.

Light Account Ariba Dashboard/Homepage General Information

The Dashboard/Homepage is restricted for Light Account users with the Inbox, Outbox, Catalogs and Reports tabs greyed out. Light account users can use the Dashboard

to resend a Light Account email, set up routing information, accessing Company Profile information and the Supplier Information Portal.


1) Tabs

2) Company Settings

3) Trends displays –

• Purchase Order by

Volume

• Purchase Order by

Amount

• Outstanding Invoice

4) Orders Invoices and

Payments

5) More….for display selection

6) Upgrade from Light account

Option

7) Number of Documents to

display section

8) Select Button to resend

emails

Sections of the Dashboard


Note: There is a maximum of

four tiles that can be displayed.

From the Dashboard

1. Click on More….

➢ Screen displays the Tiles

available box

2. Click on Manage Default

Tiles

➢ Screen displays Manage

Action Tiles on the Home

Dashboard

3. Click on Remove to allow

space for new tiles

4. Click on Select of the tile that

you

➢ Select the required tiles

5. Click on Done

Setting the Orders, Invoices and Payments Display


➢ Screen returns to the

Dashboard

➢ The tiles selected are now

display

➢ Clicking on Select within the

tiles will display the Send me

a copy to take action

Setting the Orders, Invoices and Payments Display cont.


1. Click on Company Settings

➢ The drop down box is

displayed, the main selections

user within Light Account are:

1) Company Profile

2) Customer Relationships

3) Users

4) Electronic Order Routing

5) Electronic Invoice Routing

➢ Refer to the relevant slide for

information on processes 2

to 5

Drop Down Box – Company Settings


Users– General Information

There is a limited range of Account Settings that a supplier can use within the User’s selection. Supplier can Enable assignment of orders to users with limited access to

the Ariba Network. However, in order to perform this assignment of tasks Roles must be created first, then Users created. Only your organisation Ariba Network System

Administrator will have the Users selection in the drop down box and can create roles and users.


➢ From the Account Settings

page accessed via Company

Settings, then Users

1. Click on Create Role

➢ Screen displays the Create

Role

2. Enter the Name of the role

you are creating

3. Select all the relevant

Permissions for the role

Note: As you are working within

a Light Account there will be a

number of permissions that

cannot be selected and are

greyed out

4. Click Save

Note: Screen adds the role to

the list, repeat for other roles if

required

Assigning Roles





1. Click on Create User

➢ Screen displays the Create

User

2. Enter a Username for the

user

Note: Remembering that a User

name has to be in an email format

but not necessarily the actual email,

2. Enter the Email Address of

the user

3. Enter their First Name

4. Enter their Last Name

➢ Scroll down to Role

Assignment

Creating Users


6. Select the Role for the User

Note: The roles that you have

created will be displayed, only

can only be one System

Administrator so the selection will

not appear

7. Click on Done

Note: Remembering that a User

name has to be in an email

format but not necessarily the

actual email, you may get the

Confirm Domain message:

1) Click on Yes

➢ Screen displays the User in

the list

Creating Users cont.


Enable Assignment of Order of Users




1. Click on Enable assignment

of orders to users with

limited access to Ariba

Network

2. Click on the relevant user

3. Click on Save

Note: A green ribbon indicates

that the information or changes

entered have been successful.

4. Click on Close

➢ Screen displays the

Dashboard


Customer Relationships – Supplier Information Portal

Customer relationships is the selection that allows Suppliers to access their Buyer’s Supplier Information Portal. The Suppl ier Information Portal contains both generic

and Buyer Specific information for using the Ariba Network

Be aware that unless otherwise specified the documents contained within the portal are for Full Use Accounts. Although the process once you have opened you emailed

Purchase Order is similar you do not have the ability to access other processes or tabs, these will all be greyed out


➢ From the Dashboard


2. Select Customer

Relationships

➢ Screen displays Account

Settings

3. Click on Supplier

Information Portal

➢ System message is

displayed

Accessing the Supplier Information Portal


➢ A system page will be

displayed

4. Click on Supplier

Information Portal

➢ Screen displays the Supplier

information portal

5. Select Light Account

Accessing the Supplier Information Portal cont.




Settings, then Electronic

Order Routing

1. Enter the required Email

Address using a comma to

separate the email

addresses

Notes: 1) The System Administrators

email will already be displayed

2) Only up to 3 separate email

addresses can be entered

3) Use a Distribution email if there

are more than three or a team

will received the email

4) Remember if you appear in the

Distribution List and are entered

to receive an email you will

received the Purchase Orders

more than once

5) Email is the only selection

available

Entering information for Electronic Order Routing


2. Click on Include document in

the email message (if

required)

Note: Leave the other New Order

types as Same as new catalog orders

without attachments (this is a default)

➢ Scroll down to Notifications

3. Confirm or enter To email

addresses for Order (the

System Administrator should

already be entered)


addresses for Purchase

Order Inquiry


addresses for Time Sheet

Note: There is no requirement to

tick any of the associated boxes

6. Click on Save

7. Click Done

Entering information for Electronic Order Routing cont.


➢ You can select Electronic

Invoice routing from the

Dashboard, click on company

settings, select Electronic

Invoice Routing


addresses for Invoice

Failure (the System

Administrator should already

be entered)



Statue Change



Created Automatically

Note: Actions will a tick indicate

you have selected the option

The sending method for invoices

is defaulted to Online and should

not be changed

Entering information for Invoice Routing


4. Click Send notification

when invoices

undeliverable or rejected

➢ Selecting this option ensures

that an email will be sent

when an invoice has been

rejected by the Buyer

5. Click on Save

6. Click on Close

Entering information for Invoice Routing cont.


From the Dashboard


2. Select Company Profile

3. Click on the Business Tab

4. Scroll down to Tax

Information

5. Enter your ABN into the TAX

ID

6. Enter your ABN into the Vat

Id

7. Click on Save

8. Click on Close

➢ Entering your ABN will

alleviate the need to enter

your ABN when completing

Invoices

Adding your ABN


➢ An email will be sent to the

email address from your

Buyer

1. Click Process Order

➢ This will take you to the one-

off registration process, follow

the prompts

Initial Purchase Order Email from your Buyer

Name of Buyer

Name of Buyer

Name of Buyer


➢ You need to Sign Up for a free

Light Account before the

purchase order can be

actioned

1. Click on Sign Up

➢ If you already have a light

account click on Log in

➢ Screen displays the Register

Company Information name

Ariba Light Account Setup


2. Enter your Company Name

3. Click on the drop down arrow

and select the Country

4. Enter the Address

5. Enter the City (Suburb)

6. Click on the drop down arrow

and select the State

7. Enter the Postcode

➢ Scroll down to User Account

Information

Ariba Light Account Setup cont.


➢ The account that is being

created is your businesses

Ariba Network Administrator

account. Only the

Administrator can create new

users

8. Enter your first and last

Name

9. Enter your Email address

10.Click on Use my email as

my username

11.Enter a Password

12.Re-enter your password

13.Confirm the correct language

is displayed

14.Confirm or enter Email

orders to

15.Click on Register

Ariba Light Account Setup cont.


➢ The Upgrade from Light

Account to full account – learn

more Button provides

Suppliers with a list of the

benefits

➢ To upgrade to a Full Account

click on Upgrade to learn

about any fees or charges

and what process you are

required to follow

Note: Upgrading to a full

Account may incur fee’s.

Please make yourself aware of

fees and charges before

upgrading

1. Click on Close to return to

the Dashboard

Upgrade From Light Account to Full Account – Learn More Button

Multiple VAT/Tax Id’s• Multiple VAT/Tax ID’s should be entered when suppliers have multiple business addresses globally

• There are multiple tax rates associated to different global addresses for goods provided


➢ From the Dashboard


2. Select Company Profile

➢ The Company Profile screen

is displayed

3. Confirm or select the Basic

tab

Adding Multiple VAT/Tax Id’s


4. Scroll down to Additional

Company Addresses

5. Click on Create

6. Complete the following

fields:1) Enter your business

name

2) Enter the VAT ID

3) Enter your Tax ID (if

applicable)

4) Enter or confirm the

correct Address Name

5) Enter the correct City

6) Enter the correct Postal

Code

7) Enter or select the

correct Country

7. Click on Save


information added, Repeat

Steps 5 to 7 to add further

company addresses

Adding Multiple VAT/Tax Id’s cont.


➢ Screen displays Company

Profile with the added

Additional Company

Address

8. Click on Save

Note: A green ribbon will

confirm the information is saved

9. Click on Close

➢ Screen displays the Dashboard

Adding Multiple VAT/Tax Id’s cont.

Purchase Order• The Purchase Order (PO) is the source document for the order and all subsequent documents are created from the PO screen

• A PO is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services the seller will provide to the buyer.

Receiving an Order from your buyer constitutes an offer to buy products or services

• Any field with an * is a mandatory field and a value is required to be entered

• A Light Account Supplier will always receive their PO via email.

• If you misplace your Light Account email you can resend from the Dashboard

• You Ariba Network will only display the last 50 documents, documents exceeding this will “drop” off the screen and can only be opened from the original email send

from


The Purchase Order Header

displays the:

1) Purchase Order Number.

2) Order History.

3) Purchase Order Status (Status will

change as the order is actioned.

E.g. Once an invoice is created

the Order Status will say

Invoiced).

4) From and To information

5) Payment Terms

6) Supplier and Buyer contact

information

7) Other Information

8) Ship To, Bill To and Deliver

To details.

9) Done to close the Purchase

Order

➢ Scroll down to Line Items

View Purchase Order Details – Header Level


9) Click Details to see further

Line Level details.

10) Create Order Confirmation

11) Create Ship Notice

12) Create Quality Notification

13) Done to close the Purchase

Order

View Purchase Order Details – Line Item Level

➢ To see item details click on

➢ To Hide Item details click

Reviewing a Purchase Order

Each Purchase Order that comes into the system should be reviewed to:

• Identify the items requested

• Determine whether the items are in stock

• Validate the information contained within the PO

• Review the shipping address

• Ensure that the details of items in the order are correct

• Check fields required by the business and any Comments


Note: When reviewing a

Purchase Order use Show Item

Details to identify any comments

or further information from your

Buyer.

View Purchase Order – Show Item Details


Order History

Use Order History to identify:

• Who created a document

• What occurred with the

document

• The date and time stamps of

the various processes that

have affected a document

• Line Item level information


➢ You will receive a Purchase

Order via email from through

the Ariba Network

Locate and open the email

1. Click on Continue to access

the order or click on Process

Order

Note: You cannot access

Purchase Orders via the Ariba

Network ONLY via the email

➢ Accessing the order will allow

you to perform the required

tasks, for example and Order

Confirmation, a Ship Notice or

Invoice

Accessing a Purchase Order


➢ Log onto you Ariba Network

Light Account, from the

Dashboard/Homepage

1. Click on the number of

documents to display, select

Last 50 Documents

2. Locate the required

Purchase Order

3. Click on Select

4. Select Send me a copy to

take action

➢ Screen displays a system

confirmation message

Re-sending a Lost Purchase Order through the Ariba Network


5. Click on Resend


Dashboard/Homepage

6. Click on your User Name

7. Select Logout

➢ The Purchase Order will be

sent to the email address/es

entered into Order Routing

Re-sending a Lost Purchase Order through the Ariba Network cont.

Order Confirmation• When a new order is received into Ariba, you will be required to create an Order Confirmation

• There are 3 types of Order Confirmation; a Confirmation can be created to either confirm, update or reject the order:

1) Confirm Entire Order: used to confirm all line item details of the order

2) Update Line Item: please use Confirm Entire Order or Reject Entire Order

3) Reject Entire Order: used to reject the order if it cannot be fulfilled


➢ Locate and open the

purchase order email from

BP

1. Click Create Order

Confirmation.

➢ Drop down box displays

available options:

• Confirm Entire

Order

• Update Line Item

(Do not use)

• Reject Entire Order

3. Make the applicable

selection

➢ The Screen displays Create

Order Confirmation

Begin the Order Confirmation


1. Enter Est. Delivery Date.

2. Add Attachment (if

necessary).

➢ Scroll down Line Items

Note: There are a number of

other fields available:

1) Confirmation Number – the

number you provide to BP

from your ordering process

2) Add Shipping Cost where it is

not already included within

the trading terms you have

with BP

3) If Shipping cost has been

added, enter the cost of the

shipping

4) Comments can be entered if

necessary

Order Confirmation – Confirm Entire Order - Header Level


➢ Check the information

3. Click on Next

➢ Screen displays Review

Order confirmation

4. Review and then click

Submit


purchase order

Note: The status of the

purchase order changes to

Confirmed

Order Confirmation – Confirm Entire Order - Line Level


The screen is displaying the

Order Confirmation

1. Click Next.

➢ Screen displays: Review Order

Confirmation

2. Click Submit.

➢ Screen returns to the Purchase

Order.

➢ Order Status has changed to

Partially Confirmed

Finalise the Order Confirmation


1. Select the Rejection

Reason from the drop down

list

2. Click Reject Order


Purchase Order

Note: Order Status has changed

to Rejected

Use the Reject if;

• You can no longer fulfil the

order

• Price needs to be increased

beyond the tolerance set

• The order was not intended

for your company

• Include detailed notes

advising reason for rejection

Order Confirmation – Reject Entire Order

Service Order• The Service Order (PO) is the source document for the order and all subsequent documents are created from the PO.

• A PO is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services the seller will provide to the buyer.

Receiving an Order from your buyer constitutes an offer to buy products or services

• Any field with an * is a mandatory field and a value is required to be entered

• DO NOT include GST on Service Entry Sheets

Create Service Sheet• A Service Sheet is completed for services provided to BP

• The Create Invoice tab will remain greyed out and Order confirmation has been created first

• Some Service Entry Sheets are required to be Approved prior to invoicing

• Some Service Sheets will be created from the Order Confirmation on behalf of the Supplier

• Where Suppliers are required to add a Non Catalogue SES line it is important that the description is entered. Where a description is not entered tot SES will be rejected

by BP

• DO NOT include GST on Service Entry Sheets


➢ Locate and open the order

email from BP

1. Click Create Service

Sheet

➢ Screen displays Create

Service Sheet

Begin Create Service Sheet


1. Enter the Service Sheet

number, the number you

provide to BP

2. Enter the Service Start

Date

3. Enter the Service End

Date

4. Enter the Name of the

approver

5. Enter the Email address of

the approver

6. Click on Add Comments to

add comments (if required)

7. Click on Add Attachments

to add documentation

required by BP (if required)

8. Scroll down to Service

Entry Sheet Lines

Create Service Sheet - Header Level


➢ To add a comment click on

Add Comment, a

Comment section will open

1. Enter the required

Comments

➢ To add an attachment click

on Add Attachment, an

Attachments section will

open

2. Click on Browse, select the

file on your computer

3. Click on Add Attachment

Note: The attachment will be

added

➢ Scroll down to Service

Entry Sheet Lines

Service Sheet – Add Comments or Attachments


➢ Screen displays Service

Entry Sheet Lines

1. Click Add

2. Select Add

Contract/Catalog Item

Note: The Create Service

Sheet: Add Item screen is

displayed

The items associated to the pre-

existing contract will be

displayed:

1) Items can be shown by

Category

2) Display can be changed to

a list format

3) Pricing is based on the

contract

Add Service Item Level – Add Contract/Catalog Item


3. Locate the items for the

Service Sheet, enter the

required amount based on

the pricing displayed into

Qty:

4. Click Add to Cart

Note: The number on the little

trolley will display the number of

items added

➢ Repeat until all items to be

added to the Service Sheet

have been added to the cart

5. Click on Done

➢ The screen will return to

Service Sheet Line Items

with the items added

displayed

Add Service Item Level - Add Contract/Catalog Item cont.


➢ Review the information

added

➢ Add comments, if required

6. Click on Next


Service sheet, confirm and

Submit screen

➢ Go to Slide 56 Finalising

Service Sheets

Add Service Item Level - Add Contract/Catalog Item cont.


1. Complete the Create

Service Sheet Header

➢ Scroll down to Service Entry

Sheet Lines

2. Click Add

3. Select Add Unplanned Item

➢ The Create Service Sheet:

Add Item screen is displayed

Add Service Item Level - Add Uplanned Item


4. Enter the Part# or Description

of the service (required)

5. Check that Service is

displayed in Type

6. Enter the Qty

7. Enter the Unit of measure

8. Enter the Price based on the

unit

9. Enter the service period Start

Date

10. Enter the service period End

Date

11. Click on Update

➢ Repeat from step 2 to add

more items

12. Click on Next


Service Sheet confirm and

submit

Add Service Item Level – Add Uplanned Item cont.

44435-776PT

Security


➢ Review the information

7. Click Submit

8. Click Done

➢ Screen displays Purchase

Order

Note: The Create Invoice Tab is

still greyed out indicating that the

Service Sheet must be approved

prior to creating the invoice

➢ The Status of the Purchase

Order will be Serviced or

Partially Serviced depending

on the amount on the

Purchase order and the

amount on the created service

sheet

Finalising Service Sheets

Create Invoice - Service Sheet ApprovedOnce a service has been and a Service Sheet has been sent to BP, you will receive and email indicating that the Service Sheet has been approved.

Invoice• The Invoice# refers to your internal invoice number

• Partial invoicing is allowed

• Shipping Cost added at Line level will not cause GST to be calculated for shipping. If the order has multiple lines the shipping cost can be added to one line or split over

the all lines. (The Cost does NOT need to be split up over the lines)


➢ Locate and open the

purchase order email from

BP


Purchase Order

1. Click Create Invoice

2. Select Standard Invoice.


Invoice

➢ The transaction rules in place

by your Buyer will determine

what selections are available

in the drop down list

Begin the Invoice


1. Enter the Invoice #

2. Check or enter the Invoice

Date

3. Select either Header level

Tax or Line Level Tax

If all items on the Invoice have the

same tax rate select Header Level

Tax, however if there are items on

the Invoice that attract different

levels of tax then select Line level

tax

4. Select Line level shipping

(only if shipping is going to be

added)

Note: Your buyers transaction rules

will determine whether you can add

tax at Header or Line level

Remember that anything with an

asterisks is a required field and must

be completed

Standard Invoice – Header Level


1. Click in Tax Category (only

where line level tax was

selected in the header)

2. Select the Tax Rate from the

drop down box

3. Click on Add to Included

Lines

➢ A Tax section will open for each

Line Item (only for line item tax)

4. Confirm or enter the Quantity

that will be invoiced

5. Confirm or update the Unit

Price (only if applicable and

authorisation has been

obtained from your Buyer)

6. Tax level for the Line Item

7. Add Shipping (if required)

8. Repeat for all line items, click

Next

Standard Invoice – Line Level


Adding Country Tax Rates for Effective Invoicing

➢ Use only where your country’s

tax code does not default in the

list and Configure Tax menu is

available for selection

1. Click on Create

2. Select the tax type that most

represents your requirements

➢ Enter the Rate %, this is the

percentage rate that will auto-

populated when the tax type is

selected

3. Add a Tax Description

4. To add more than one type of

tax rate

5. Click on OK

Note: The Taxes list is updated with

the created tax and will appear in

the drop down list until removed

using the configure tax menu and

then delete function


➢ Display Additional Fields on

the invoice

Note: Do not tick the Information

Only box, this will indicate to BP

that this is NOT an invoice

1. Locate the Payment Note

drop down box

2. Select the applicable

Company Address

➢ Scroll down to Line Items

Selecting the correct company VAT/Tax ID for the Invoice


➢ Review the Invoice.

1. Click Submit

2. Click on Exit


Purchase Order the Order

Status has changed to

Partially/Invoiced

3. Click on Done

Finalise Standard Invoice


General Information-Order Fulfilment

➢ Status levels indicate where in the process a Purchase Order is in.

➢ Only BP can adjust a Purchase Order, supplier to contact their BP requestor where there are errors on a Purchase Order and BP can either obsoleted and send a

changed Purchase Order or cancel a Purchase Order a send a new purchase order with a different Purchase Order Number

➢ Partial status remains until all items on the Purchase Order have been confirmed, this includes Backordered items that have arrived and can be confirmed for delivery

to BP.

➢ Items that have been fully confirmed cannot be reconfirmed and will need to be removed from the Order Confirmation, however sub quantities, for example on

backordered items can be confirmed.

➢ The status will remain as Partially Confirmed until all items on the purchase order have been provided to BP.

➢ A partially shipped status will remain until all items have been shipped, any item or sub quantity that has been updated to a shipped status cannot be updated again,

and the line will need to be removed where full quantities of items have been shipped, remember suppliers can update remaining quantities.

➢ If goods are not fully confirmed or shipped the status will remain with “partially” preceding confirmation or shipped, this cannot be adjusted and where line items have

been rejected and will not be shipped, a Purchase Order will remain in a partially confirmed status until the next process has been completed

➢ The status of a Purchase Order changes as suppliers work through the entire fulfillment process based on the information contained within the Original Purchase Order


Table-Order Fulfillment Status Levels

Status Level Definition

Unconfirmed Initial State. The supplier has not updated the order status

Supplier Canceled The supplier has cancelled the order and nothing will be shipped. A cancelled order cannot be updated further

Obsoleted A Purchase Order has been changed and the previous Purchase Order has been cancelled

Rejected The supplier has rejected the entire Purchase Order

Confirmed The supplier has confirmed that the good on the Purchase Order requested by BP, can either be fully or partially delivered

Backordered The supplier has backordered all line items and will ship when they are available

Replaced The supplier replaced all items in the Purchase Order with different items

Shipped The supplier has shipped the goods

New An new Purchase Order has been received from BP

Changed A Purchase Order with a change has been received from BP

Partially (confirmed or shipped) Only part of the items requested by BP have been either confirmed or shipped.


Routing Status

Status Level Definition

Queued The Ariba Network has received the order but no further action has been taken

Sent Ariba Network sent the order

Acknowledged The order has been received via the Ariba Network

Paid The Invoice has been paid by BP

Failed There has been a problem routing the order

Rejected The document sent via the Ariba Network to BP has been rejected. A rejected document does not

meet the Buyer Transaction Rules

The routing status identifies the journey of documents (order confirmation, ship notices & invoices) through the Ariba Network between BP and the Supplier.


Unit of Measure

Code Name

1I Fixed Rate

A9 Rate

DAY Day

EA Each

HUR Hour

IE Person

LH Labour Hour

MIN Minute

MON Month

OT Overtime hour

RH Running or operating hour

The Units of Measure (UOM) provide suppliers with the information about the required materials or Services requested by BP. When entering or selecting a UOM, it must

be Upper Case (capitals), for example, hours must be HRS not hrs. See the list of the BP authorised UOM’s.

SupportSupport Type Description

Helpdesk

All support is obtained through Help

Centre from within your account

Types of Support available:

1. User Community

2. Ask questions or view documentation

3. Email/Live Chat

4. Request a call back

Supplier Information Portal

(Location of Training Guide/s and Video/s)

1. On the Home screen


3. Click on Customer Relationships

4. Click on Supplier Information Portal

Ariba Network Training Request E: [email protected]

mailto:[email protected]