ari network services, inc. annual shareholders’ meeting state of the business presentation

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www.arinet.com ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation December 17, 2009 1. ARI Basics + Update on Recent Changes 2. Financial Results 3. Report Card 4. Strategy Overview and Outlook

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ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation. ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook. December 17, 2009. - PowerPoint PPT Presentation

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Page 1: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

ARI Network Services, Inc.Annual Shareholders’ Meeting

State of the Business Presentation

December 17, 2009

1. ARI Basics + Update on Recent Changes2. Financial Results 3. Report Card4. Strategy Overview and Outlook

Page 2: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

ARI Network Services, Inc.Annual Shareholders’ Meeting

State of the Business Presentation

1. ARI Basics + Update on Recent Changes2. Financial Results 3. Report Card4. Strategy Overview and Outlook

Page 3: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

“Be recognized as the leader in creating, marketing and supporting the best solutions that enhance revenue or reduce costs for our customers”

Mission

Page 4: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

EnhanceEnhance your revenue

ReduceReduce your cost

IncreaseIncrease your customers’ satisfaction

Brand Promise

Page 5: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Core Values - PRIDE

PEOPLE ORIENTED

We promote a fun, team oriented environment where people are invested in and respected

RAPID INNOVATION

We expect to be known as the innovator in every market we serve. We expect all employees to be innovative in every aspect of their work

INITIATIVE

We expect employees to make personal decisions to strive for something beyond the status quo

DELIVERY AND EXECUTION

We take pride in doing what we say we are going to do

EMBRACE THE CUSTOMER

We exist to serve our customers. We expect all employees to keep the customers’ interests central in every aspect of their work

Page 6: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

1981 Founded to provide electronic publishing services to the agriculture industry

1996 Evolved to equipment industry focus providing parts and service catalogs

2005 Expanded to technology-enabled marketing services

2007 Expanded e-commerce and professional services business with OC-Net acquisition

2009 Acquired Channel Blade Technologies and Powersports Outsourcing Group

20,000+ dealers 150+ distributors 100+ manufacturers 100+ catalogs 9+ market segments 100+ countries Solid Financials Public Company

HeadquartersMilwaukee, Wisconsin

Intl. Sales/SupportThe Netherlands

Development & Marketing Services

Cypress, California

Marine/RV Sales/SupportVirginia Beach, VA

ARI at a Glance

ARI F&I ServicesSchenectady, New York

Page 7: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Appliance

Outdoor Power

Powersports

Agriculture

Marine

Primary Markets

RV

Page 9: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

High Level Product Categories

SearchEngineSmart

MailSmart

ePro Mobile

Footsteps

WebsiteSmartPro

Lead Storm

eXceleratePro 2

Page 10: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Electronic Parts Catalogs

PartSmart® CD/DVDPartSmart Web™

PartSmart Data Manager/PublisherPartStream™

eCommerce Websites

WebsiteSmart Pro®

PartSmart Cart™eXcelerate Pro™

Custom Web Services

Lead Generation

SearchEngineSmart™

MailSmart

Lead Management

Footsteps™

All Solutions Training services

ARI Product Solutions

Page 11: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Generates Parts Sales on any Website

Integrates with Existing Website Shopping Carts

Customizable Application Appearance to Match Website Branding

Search by Part Number or Model Hierarchy

Dynamic Presentation of Content

Over 75 Parts Catalogs Available

Page 12: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Full Featured CRM

Channel Lead Tool

Accepts Leads from Multiple Sources

Allows for Workflow by Role

Analytics and Full Reporting

Easily Generated Marketing Campaigns

Promotes Lead Nurturing throughout Customer Lifecycle

Page 13: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Ensures website is seen on all the major search engines

Customer chooses relevant keywords

Customer selects geographic coverage desired

ARI ensures site is advertised within those parameters

Numerous reports available to determine campaign effectiveness

Campaign can be changed at any time

Ad dollars are stretched based on results!

Page 14: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Roy W. Olivier, President & CEO

Technology Management and Sales Experience

MSI, ProQuest, Pacific Telesis

Experienced Management Team

Brian Dearing, Board Chairman

Technology and Marketing Experience

GEIS, Sterling Commerce

Mike Tenpas, VP – Global Sales and Marketing

Management, Sales & Marketing Experience

Norlight Telecom, Dealership Mgt.

Robert Hipp, CTO

Technology Management Experience

OC-Net

Darin Janecek, VP - Finance

M&A and Public Accounting Experience

Johnson Controls, Deloitte & Touche

Page 15: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Dealers Choice Award for WebsiteSmart Pro - 2007Awarded by Power Equipment Trade Magazine

Small Business Success Stories - 2006Awarded by Corporate Report Wisconsin

Editor's Choice Award for WebsiteSmart - 2006Awarded by Powersports Business Magazine

IQ Award Technology/Internet Category - 2005Awarded by The Small Business Times and Wisconsin Technology Council

Editor's Choice Award for SearchEngineSmart - 2009Awarded by Powersports Business Magazine

Awards and Honors

82 of Top 100 Marine Dealers use ARI services - 2009As designated by Boating Industry Magazine

Dealers Choice Award for Footsteps - 2009Awarded by Power Equipment Trade Magazine

Best Dealer Website of the Year: MarineMax.com - 2009Awarded by National Marine Manufacturers Association

e!nnovate’s Technical Knock-Out Award - 2005Awarded by e!nnovate, WE Energies and The Business Journal

Page 16: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Channel Blade Acquisition

• #1 in OEM and dealer websites for marine industry– ~75 manufacturers– 1,600+ dealer locations – 4,400+ end users

• Products Include:– Footsteps – CRM and Lead Generation Platform– E-Pro 1 – Dealer Website Platform– E-Pro 2 – OEM Website Platform

• Historic Results– 5.8M leads managed for CBT dealers since inception– $189B retail sales by CBT dealers since inception

Page 17: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

PSOG Acquisition

• Outsourced F&I Services• Potential long-term opportunity for ARI

– 52% of 2.8M Powersports units sold each year financed at dealership– About 50% of dealerships do not have an in-house F&I professional– Profit-sharing business model – dealer pays only if program is successful

Page 18: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

ARI Network Services, Inc.Annual Shareholders’ Meeting

State of the Business Presentation

1. ARI Basics + Update on Recent Changes2. Financial Results 3. Report Card4. Strategy Overview and Outlook

Page 19: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

FY09 vs. FY08

• Revenue up 4% in a down economy

• Additional costs due to April acquisitions

• Operating income held steady

Statement of Income(dollars in thousands, except per share data)

FY 2009 FY 2008 YOY

Revenue 17,637$ 16,917$ 4.3%

Operating income 767 821 (55)$

Operating margin 4.3% 4.9% -0.6 pps

Pretax income 547 793 (247)$

Pretax profit margin 3.1% 4.7% -1.6 pps

Net income (1) (2) 424 1,383 (959)$

Profit margin 2.4% 8.2% -5.8 pps

EBITDA (1) 2,739 2,386 353$

EBITDA margin 15.5% 14.1% +1.4 pps

Earnings per shareBasic 0.06$ 0.21$ (0.15)$ Diluted 0.06$ 0.20$ (0.14)$

Page 20: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Q1-2010 vs. Q1-2009

• Revenue up 31% in a down economy

- Marketing services up 3x - acquisition + internal growth

- Additional costs due to integrating April acquisitions

• Operating income up 16%

Statement of Income(dollars in thousands, except per share data)

FY 2010 FY 2009Actual Actual YOY

Revenue 5,470$ 4,169$ 31.2%

Operating income 339 291 49$

Operating margin 6.2% 7.0% -0.8 pps

Net income 162 256 (94)$

Profit margin 3.0% 6.1% -3.1 pps

EBITDA 963 728 235$

EBITDA margin 17.6% 17.5% +0.1 pps

Earnings per shareBasic 0.02$ 0.04$ (0.02)$ Diluted 0.02$ 0.04$ (0.02)$

Page 21: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Financial Results: Revenue Growth

FY2005 FY2006 FY2007 FY2008 FY2009 Q1-2010

$13.7M $14.0M $15.4M $16.9M $17.6M $5.5TTM = $18.9M

FY2009: Revenue growth continued10% Compounded Annual Growth Rate

$0.0

$2.0

$4.0

$6.0

$8.0

$10.0

$12.0

$14.0

$16.0

$18.0

$20.0

FY2005 FY2006 FY2007 FY2008 FY2009 Q1-2010

Revenue in millions

Page 22: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Financial Results: Operating Income

6th Profitable Year in a Row

FY2005 FY2006 FY2007 FY2008 FY2009 Q1-2010

$2.1M $2.1M $0.2M $0.8M $0.8M $0.3MTTM = $0.8M

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

2005 2006 2007 2008 2009 Q1-2010

Fiscal Year

Operating Income

Page 23: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Financial Results: EBITDA

FY2005 FY2006 FY2007 FY2008 FY2009 Q1-2010

$3.0M $3.2M $1.7M $2.4M $2.7M $1.0

TTM = $3.0M

EBITDA

* A reconciliation of EBITDA to net income is posted on our website, www.arinet.com, under “Company/Investors”

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

2005 2006 2007 2008 2009 Q1-2010

Fiscal Year

EBITDA

Page 24: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Financial Results: Net Income

FY2005 FY2006 FY2007 FY2008 FY2009 Q1-2010

$2.8M $3.2M $0.1M $1.4M $424K $162K

TTM = $330K

Net Income

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

2005 2006 2007 2008 2009 Q1-2010

Fiscal Year

Net Income

Page 25: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

ARI Network Services, Inc.Annual Shareholders’ Meeting

State of the Business Presentation

1. ARI Basics + Update on Recent Changes2. Financial Results 3. Report Card4. Strategy Overview and Outlook

Page 26: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Valuation

$7 million Market Capitalization; 19.6 P-E Ratio; $12 million Enterprise value: 4.1 multiple of TTM EBITDA

Price as of December 15, 2009, Net Income & EBITDA as of October 31, 2009

1 Year % Change

-40%

-20%

0%

20%

40%

60%

80%

100%

12/15/2008 3/16/2009 6/15/2009 9/14/2009 12/14/2009

ARIS

NASDAQ

DOW

Closing Prices

 Dec 15, 2008

Dec 15, 2009 % Change

ARIS $0.65 $0.90 38%

NASDAQ $1,508.34 $2,201.05 46%

DOW $8,564.53 $10,452.00 22%

Page 27: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

FY09 Report Card

Key Initiatives for Last Year (FY09)

1. Simplify Business

2. Target our Development Efforts

3. Move the ARI Culture Forward

4. Product Road Maps

5. Improve Internal Processes

6. Define Sales Strategy

7. Acquisitions

8. Organic Revenue Initiatives

Page 28: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

1. Simplify Business:• Outsourced CD Processing• Outsourced Manual Data Conversion• Consolidation of Publishing & Development• Organizational Structure – Clear lines of Reporting

2. Target our Development Efforts :• Clarified Development Team’s Focus

– Four Teams: » ARI Products» Professional Services» Website Development» Application Development Support (Temp)

Page 29: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

3. Move the ARI Culture Forward :• Vision and Values (PRIDE)

• Senior Leadership and Director Level

• Creating a Culture of Accountability

• Invested in People & Training

• Headquarters Move

• Renewed Excitement

• Contemporary “feel”

• Focus on Innovation (New Products)

Page 30: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

4. Product Road Maps : • Product Steering Committee

– Narrow/Deep Focus on current Verticals– Must help ARI customers move Products/Services

• Product Management Team Formed

• Launched New Product Development Process

• Launched Two New Products– PartStream– Search Engine Smart

Page 31: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

5. Improve Internal Processes : • New Product Steering Committee

• New departmental budgeting process and accountability

• Agile development process

• Improved Order Processing

Page 32: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

6. Sales Strategy : • Deployed New Sales Structure and Process

• Account Manager Implementation

• Dedicated Catalog Sales Team

• Vertical Focus on Marine with Channel Blade Team

• More Markets

• Narrow/Deep Industry Focus

• 18% NCV Growth over FY08

Page 33: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

7. Acquisitions: • Integrated Info Access Acquisition

• Acquired and began integration of Channel Blade

• Acquired F&I Business

Page 34: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Key Initiatives Progress

8 FY09 Revenue Initiatives

• 4 out of the 8 Initiatives generated the following results:

– $1.2M in NCV in FY09

– $515K in Revenue in FY09

• Resulting in additional focus on Organic Revenue Initiatives for FY10

Page 35: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

ARI Network Services, Inc.Annual Shareholders’ Meeting

State of the Business Presentation

1. ARI Basics + Update on Recent Changes2. Financial Results 3. Report Card4. Strategy Overview and Outlook

Page 36: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Strategy Summary

Short Term (2010): Growth Initiatives

• Focus on organic growth initiatives to drive incremental growth

• Integrate Channel Blade acquisition (Cross sell)

• Develop F&I business• Refine organization and

processes

Medium Term (2010-11): New products, markets

• Evaluate and enter new markets

• Continue to develop new products and product extensions

• Add additional acquisitions where they make sense to expand customer base, vertical markets, and/or product categories

Long Term (2011+):

• Drive sustained long-term earnings growth from prior phases

• Execute and deliver new revenue categories

• Leverage additional capital capacity

Page 37: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

FY10 Key Performance Indicators

• Achieve Sales Objectives– Increased Team Activity/Productivity– Cross Sell Channel Blade/ARI Products– Add new Customers

• Products– Execute on Product Road Maps– Create scalable “global” platforms

• Hire/Retain the Best People– Continue to invest in Training/Skill Development– Focus on recruiting leadership excellence at all levels

• Customer Retention– Improve Customer Service/Satisfaction– Improve IT Infrastructure– Improved Average Revenue per Customer

• Cost Control– Complete Acquisition Integration plan– Drive down overall cost structure

Page 38: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Q & AQ & A

Page 39: ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation

www.arinet.com

Thank You!Thank You!