are you ready for the first hour?. matt smith director of security monday properties...

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2011 EARTHQUAKE LESSONS LEARNED Are You Ready for the First Hour?

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2011 EARTHQUAKE LESSONS LEARNED

Are You Ready for the First Hour?

Matt SmithDirector of Security Monday Properties

[email protected](703) 558-7408

Monday PropertiesVA Nine (9) high-rise office buildings in Rosslyn. Additional

35-story building under construction, 1812 N. Moore Street.

DC Coast Guard HQ’s

NY Four (4) high-rise office buildings in Midtown Manhattan.

Monday Properties Portfolio

1000/1100 WILSON BLVD.31 STORIES

230 PARK AVENUE39 STORIES

August 23, 2011Tuesday @ 1:51 pm

Monday Properties Response - The first hour

Confirmed earthquake/sought additional information

Brainstormed with staff Developed response

Assessed Communicated with staff/tenants/corporate Implemented protocol Deployed staff

Assessed Gave all clear

Priorities During Emergencies

Preservation of life Preservation of property Resumption of communications with

tenants and stakeholders Restoration of operations

Assess

Potential Fires Hazmat spills Gas lines Steam lines Structural integrity of building Fire/life safety systems and equipment

What worked well?

Staff did not panic TV updates Key staff in close proximity Assessed quickly Did not evacuate Send Word Now Communication devices After-Action debriefing

Send Word Now message sent at 2:02 pm

It has been reported across the wire service that a 5.8 earthquake was felt in the VA area around 1:50pm. At this time there has been no reported damage to any of our properties. We are continuing to monitor the situation with authorities. Per Monday Properties policy will not be evacuating the premises, however you may choose to follow your company emergency procedures.

What didn’t work well?

Cell phones jammed No local police or fire response Self-evacuation Stood outside building Communication with neighbors Emergency Action Plan Command/Control

Lessons Learned

Develop Emergency Action Plan Train staff/tenants Practice

Communications Staff/Tenant/Corporate

Designate Command Post Systems

HVAC Elevators

Lessons Learned (Continued)

Self-evacuations Information flow Consistency in messaging Accountability Ensure staff easily identifiable Your on your own Close loop

After-Action Follow-up

PA SWN Standardized templates PTT Radios Label Stairwells Staff badges Semi-Annual Evacuation Drills Tenant Handbooks (Electronic)

What should you do?

What do during an Earthquake while inside

DROP to the ground; take COVER by getting under a sturdy table or other piece of furniture; and HOLD ON until the shaking stops.

Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture.

Do not use a doorway except if you know it is a strongly supported, load-bearing doorway and it is close to you.

Stay inside until the shaking stops and it is safe to go outside. Do not exit a building during the shaking.

DO NOT use the elevators.

Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on.

www.fema.gov

Monday Properties Fire Evacuation & Emergency Action Plan

Earthquakes

IMMEDIATE ACTIONAll Building Occupants (Property Staff, Tenants and Visitors)Note: Many injuries during an earthquake are experienced during lateral movement by individuals

during the tremors. Any movement to a safe area should be completed as quickly as possible

Move away from exterior windows and seek shelter in the core of the building (elevator lobby, interior stairwell), sit with your back against an inside wall, lean forward, and cover your head and neck with your hands OR get underneath a desk, table, or other sturdy object and hold on

DO NOT use elevators DO NOT use your telephone, except for a medical or fire emergency because you could tie up

the lines needed for emergency response IF YOU DECIDE TO EVACUATE, move away from the building into an open area. Do not stand

under a bridge, overhead structure or power lines

Property Emergency Response TeamIf possible and safe to do so, recall the elevators

From the Monday Properties Fire Evacuation & Emergency Action Plan. Reference for this section: http://www.fema.gov/hazard/earthquake/index.shtm

Monday Properties Fire Evacuation & Emergency Action Plan

Earthquakes

POST INCIDENT ACTIONAll Building Occupants (Property Staff, Tenants and Visitors) Stay indoors until the shaking has stopped and you are sure exiting is safe If you become trapped in debris:

Do not light a match Do not move about or kick up dust Cover your mouth with handkerchief or clothing Tap on a pipe or wall so rescuers can locate you. Use a whistle if you have one. Shout only as a

last resort, as shouting can cause you to inhale dangerous amounts of dust Check office systems and structural integrity and report to Property Manager if any deficiencies Establish accountability of employees and notify Property Manager

Property Emergency Response Team Check all building systems and potential hazards such as fire, damage to utilities, leaking gas,

chemical spills, falling hazards during aftershocks, and obvious structural damage Make all building announcement re: status of building. Follow up with group email and Send Word

Now message, informing tenants of status of building As soon as possible and when safe, contact tenant points of contact re: accountability of their

personnel

From the Monday Properties Fire Evacuation & Emergency Action Plan. Reference for this section: http://www.fema.gov/hazard/earthquake/index.shtm

Questions?