arbonne business information pack 2016

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How often are you oered the opportunity to make money, make a difference, and have fun all on your terms? Imagine the freedom to live the life of your dreams by starting your own successful business. That's the beauty of our business model. So many of our Independent Consultants have done just that, and have transformed their careers, their lives ... themselves. Creating a better work life balance because they choose when to work and when to play. With the right leadership, tools and effort, you can too. The Arbonne Advantage The Arbonne experience starts with improving the appearance of your skin, then it’s about improving your life. Arbonne provides a generous compensation plan, an exceptionally nurturing support system, and caring committed leadership from the Consultants in the field. Our products Our business model Our people Our opportunity

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How often are you offered the opportunity to make money, make a difference, and have fun all on your terms?

Imagine the freedom to live the life of your dreams by starting your own successful business. That's the beauty of our business model. So many of our Independent Consultants have done just that, and have transformed their careers, their lives ... themselves. Creating a better work life balance because they choose when to work and when to play. With the right leadership, tools and effort, you can too.

The Arbonne AdvantageThe Arbonne experience starts with improving the appearance of your skin, then it’s about improving your life. Arbonne provides a generous compensation plan, an exceptionally nurturing support system, and caring committed leadership from the Consultants in the field.

Our products

Our business model

Our people

Our opportunity

Our Products

World Class Products What makes Arbonne products superior? They are naturally inspired, and scientifically proven. By integrating the most beneficial botanical ingredients from nature with the principles of green chemistry — we craft products with integrity, expertise and innovation. And we do it responsibly, taking care of our earth at the same time.

Arbonne Clients love our products and trust them for their families. They buy them over and over. They are steadfast and loyal because they trust our brand. They believe in it.

Ingredient Policy Transparency and honesty. The hallmarks of our product integrity. Arbonne continuously improves and evaluates our ingredient policy so we can develop the most thoughtfully designed, innovative, safest products. And we’re always striving to do better. Each and every single day.

We formulate without animal products or by-products | parabens | mineral oil | formaldehyde donating preservatives | phthalates | formaldehyde | alkylphenols | benzene | triethanolamine | monoethanolamine | phosphates | polyethylene glycol | petrolatum | bisphenol-A | gluten | synthetic dyes | triclosan | hydroquinone | artificial colours | artificial sweeteners | artificial flavours | cholesterol | trans fats

The ‘western world’ purchases billions of consumable health and beauty products every day. Think of the amount of products you use, on a daily basis, that you ‘automatically’ replace? Now consider turning that habit in to a revenue stream. Everyone you know already washes with something. Many people use cosmetics, take nutrition supplements, and some do all three.

Our Business Model Network Marketing is natural. Read a great book? Found a restaurant you love? Incredible sale on shoes? Naturally, you're going to tell people about it. With Arbonne, sharing your love for products can lead to product sales and a successful business.

Success comes from building relationships by creating a personal network of clients who purchase Arbonne products, plus teaching others to do the same. We understand the power of networks and have the tools and expertise to help you build one.

Profits to You Traditional retailers can spend 25%–30% of every sales dollar on advertising and promotions. Network marketing uses those same dollars to reward individuals for product sales and developing a network of others to do the same.

TRADITIONAL RETAIL NETWORK MARKETING

Advertising & PR Commissions & Bonuses

Worldwide, there are more than 50 million people in the network marketing industry. It is a challenging and rewarding career opportunity with great income potential. Big business with upwards of USD $105 billion in goods and services sold globally.

In network marketing, you can work at your own pace and choose your own hours. A flexible, home-based business opportunity with a recognised distribution system.

It’s an incredibly effective business model that removes the cost paid for the “middle processes”, delivering the product direct to the consumer, which offers the Consultant a higher earning potential.

75%

25%

75%

25%

Our Business Support System You spread the word… Arbonne do the rest. From inventing new products, through to delivering to your customer’s door. Every product is produced, packaged and delivered by Arbonne. All you need to do is share the concept and the beautiful products. All customers shop online.

As a business Independent Consultant, you get…

COMPENSATION If you're looking for the bottom line, here are 4 ways to earn an income:

COMMISSIONS Your profit from personal product sales

OVERRIDES Your earnings fromproducts sales byyour team

MERCEDES BENZ Cash Bonus programmefor Vice Presidents

CASH BONUSES Additional cash paymentsbased on team sales

1 2 3 4

ONLINE SHOPPING For you and your customers

RESEARCH & DEVELOPMENT Complete with Scientific Advisory Board

MANUFACTURING & DISTRIBUTION That strives for efficiency and environmentally conscience practices

CUSTOMER SERVICE With 45 Day refund guarantee

TRAINING As a premium brand and established company

Our People

You are in business for yourself, but never by yourself. You are led by the best of the best in the industry, a passionate and knowledgeable team of Independent Consultants. The wonderful thing about Arbonne is that it's not just about great products, it's also about great people. The Arbonne family is made up of thousands of individuals working to make their dreams come true. Through sales incentives and rewards, travel opportunities, a generous SuccessPlan and great products, Arbonne offers a unique opportunity that can help make anyone’s vision for the future a reality.

Why does Arbonne sell our products via network marketing, and not in stores?

People. Our network of Arbonne Independent Consultants is as important to our success as our product formulations. We know and love our products. If you have the desire to share Arbonne, we are 100% behind you. We have grown the company in this way for more than 35 years.

“Word of mouth recommendation” is as strong as it ever was. Think how many products or services you like, and recommend to others?

“Arbonne is a place where ordinary people do extraordinary things every day to enhance not only their own lives, but also the lives of so many others.” Petter Mørck, Founder

pure safe beneficial™ We believe in it. We live by it.

Who’s at the helm?

We'd like to introduce you Our team at the home office in Irvin California is a superb representation of the quality, ethics and creativity that exudes from our products. The Independent Consultants in the field are the ‘secret sauce’, supported by highly skilled executives and customer service teams.

C.E.O. Kay Napier joined Arbonne in August 2009. Kay brings to Arbonne three decades of experience in general management, marketing, international and strategic planning. Kay is a retired Vice President of the Procter & Gamble Company, where she was head of the North American Pharmaceutical division and the Corporate

Women’s Health & Vitality platform. During her tenure, her division became the largest company profit contributor for North America. Kay served as the Senior Vice President of McDonald’s, spearheading the launch of the healthy lifestyles initiative and led marketing efforts designed to appeal to women and families in both the U.S. and Europe—an important part of McDonald’s legendary corporate turnaround. Kay believes strongly in the global power of women’s untapped potential and she is dedicated to bringing beauty, health and prosperity to the Arbonne community.

Managing Director Stian Mørck. Involved in every aspect of the business, from customer service and field support, to marketing, operations and sales. Stian works closely with Field leaders as a key liaison between the Independent Consultants and Arbonne. Stian attends Consultant related events, speaking engagements

and assists in the development of Consultant tools and materials. Stian also provides guidance to the company and contributes to further Arbonne's culture by providing historical perspective, personal experiences and resources as the son of Arbonne's beloved late founder, Petter Mørck. Stian has many years of network marketing expertise and business management experience in the direct selling industry and has served as a DSA Board Member.

Sr. Vice President, Product Development Dr Peter Matravers

holds a Doctor of Pharmacy degree, and guides the Product Development and Regulatory teams in creating extraordinary and innovative products. Peter has more than 25 years of skin care and consumer product development experience and has supported the

success of several major name brands. His accomplishments include proprietary ingredient development, creative formulations and new methodologies in product performance testing. Peter is also the recipient of over 20 U.S. and international patents.

Chief Creative Officer Michael D'Arminio has more than 18

years of experience as a marketing executive, helping shape the marketing and creative vision for some of the world’s best-known beauty brands. Michael began his career in global advertising and worked at Ogilvy and Mather and Donna Karan.

More recently, Michael was Chief Creative Officer at philosophy, and VP of Global Marketing and Creative for Unilever Cosmetics International, Coty Prestige and L’Oreal.

Chief Sales Officer Ashley Good joined Arbonne in February

2007. She guides key areas of the business related to supporting the sales of Arbonne's Independent Consultants. Including field development, incentives, recognition, events, training, multicultural market development, digital marketing and social media. She also

oversees Arbonne's Preferred Client programme. Ashley is a Director of the Arbonne Charitable Foundation since it was established in 2012, and has served as Arbonne’s Chief Legal Officer.

C.F.O. Gretchen Price joined Arbonne in July 2011 as Executive Vice President, Chief Financial and Administrative Officer. In this multi–faceted role, working closely with our CEO to oversee company financials and operations, accounting, operations, human resources, operational aspects of information technology and international

departments. Previously, Gretchen served as EVP, Administration and CFO at philosophy, Inc. and is also a former Procter & Gamble executive.

“We are passionate about what we do. We develop world class products with potent botanicals and cutting edge science. And we continually look for ways to make our products better and better.” Dr. Peter Matravers | Chief Scientific Officer

pure We develop each product with meaningful ingredients from nature, chosen for their effectiveness and safety. We continually raise our standards to find the perfect balance between what is pure and what is efficacious.

safe Our products are safe, nontoxic, and committed to being eco-friendly. We’re vigilant about the newest research regarding chemicals to ensure we’re being mindful and cautious. We proactively search for the purest, most unadulterated botanical ingredients from natural sources.

beneficial Our core commitment is to provide effective products that deliver a true benefit. Products everyone should have and will desire. As trailblazers, we must educate, empower and inspire people to make better choices for the beauty, health and wellness of their families and friends.

Arbonne Ever Green Commitment

At Arbonne, we are all about being green — always have been and always will be. From botanically based ingredients to forward looking green improvements, being earth friendly has everything to do with who we are and how we choose to grow.

More than just grounded in green values, we are putting them into action. We're taking "pure, safe and beneficial" to the next level through our efforts to match the purity of our ingredients with the earth friendliness of our packaging. So what's good on the inside is also good on the outside.

We are constantly looking for ways to not only minimise our impact on the earth, but to leave it better than we found it. Our green initiatives span sourcing, manufacturing and operations, lightening our carbon footprint with each step forward. Taking the lead in our industry, virtually all of our product shipments are certified carbon neutral. Working together, we grow greener every day.

Arbonne Accomplishments

In 2012, our relaunch of Arbonne® product lines with more earth friendly packaging resulted in a 50% material source reduction.Our certified carbon neutral shipments benefit carbon reduction through forest conservation, biogas to energy, and landfill greenhouse gas projects worldwide.We use FSC (Forestry Stewardship Council) certified renewable sources for 100% of our paper packaging and all our printed materials, including this catalogue.

This catalogue is 100% recyclable and is printed on an FSC and TCF (totally chlorine free) certified stock using vegetable based inks and chemical free lithographic plates. The printer (Hunts People In Print) are certified to ISO 14001 Environmental Management Standard.

90% of our personal care product packaging is recyclable.

Carbon Neutral Programme

During the end of 2011, Arbonne contracted with the Carbon Neutral Company to conduct an as is carbon impact analysis. The analysis focused on Arbonne's current transportation network of finished goods sent from their warehouses. Results from the analysis will be used as a baseline metric moving forward to measure Arbonne's carbon impact and allow them to offset that impact and become a certified "Carbon Neutral" company.

How the program works:Arbonne pays a fee per package to the Carbon Neutral Company for all packages shipped out of their warehouses to the Independent Consultants.The CarbonNeutral Company invests these funds in one of the four active carbon reducing projects throughout the world. In return, Arbonne is able to place the "Certified Carbon Neutral Shipment" on every outer corrugated shipper.La Pradera Landfill GasThis project enables efficient landfill gas (LFG) management at two landfill sites that service the metropolitan area of Medellin in Colombia. The first site is in Curva de Rodas in Colombia and was closed in 2003 after 19 years of operation in which approximately 8.5 million tons of municipal waste were received at the site. The second landfill site, La Pradera, became operational in 2003 and currently receives 2,100 tons of waste a day.

When organic material in landfill decomposes it releases substantial quantities of LFG, which contains methane — a greenhouse gas which is 21 times more potent than CO2. Before this project, the only active treatment of the LFG at these sites was a very basic collection system and irregular manual flaring. These were highly inefficient and, consequently, the majority of methane was released into the atmosphere. Through this project, a state o the art landfill gas recovery system and an enclosed flare combustion station have been installed at both sites, which will extract and destroy 99.99% of the LFG. When methane is combusted, it converts to CO2 and water, reducing the global warming potential of the LFG.The La Pradera project was initiated by the University of Antioquia, also based in the city of Medellin. A portion of the project proceeds will be used to promote research and provide assistance to students from some of the lowest income groups at the university. Further project proceeds will be allocated to Empresas Varias de Medellin (EEVVM) – the public utility company that owns and operates both landfill sites – which will be used to improve environmental management in Columbia.

One Green Idea

As we grow even stronger, we continue to branch out in future friendly ways, leaving a green legacy for generations to come. Our new One Green Idea program recognizes that growing greener comes through One Green Idea ... then another ... and another. The program encourages and seeks out green innovations from throughout our Arbonne family.

�2008 to...Yesterday

Arbonne Institute of Research & Development (AIRD)Arbonne began with a line of 19 Swiss formulated skin care products, developed at the Arbonne Institute of Research and Development (AIRD). Over the years, the product portfolio has grown to include aromatherapy, cosmetics, nutrition and much more.Arbonne is proud of its Swiss heritage but today, we are a global company, sourcing the world for the finest ingredients available. Just as our company has evolved and grown, so too, has our product development. Arbonne Research and Development Laboratories (ARDL)

Today… The 1,000 square foot, state of the art lab at the corporate Home Office in Irvine, California is where Arbonne's chemists create in-house product prototypes, test formulas for stability and efficacy, and conduct sensory testing early in the product development process. The diverse and talented team of chemists, senior scientists and experts in the formulation of personal care and nutritional products works under the guidance of Arbonne Sr. VP Product Development, Dr. Peter Matravers and under the executive leadership of Michael D'Arminio, Sr. VP and Chief Creative Officer.

Today, Arbonne products are not only world class, they are crafted with expertise, ingredients and technology not previously available.

To extend our commitment to quality, scientific integrity and healthy lifestyles, Arbonne has established the Arbonne Scientific Advisory Board

The Arbonne Scientific Advisory Board consists of leading professionals in science, medicine, health, wellness and nutrition.

Our Advisory Board supports the vision and voice of Arbonne by providing

additional insight on the development, implementation and assessment of both

products and informational content for our customers, company and

community. The Advisory Board members lend their expertise and knowledge

directly into the research and development process.

Who’s on the advisory board? Christopher Zachary, M.D. Professor and chair of the Department of Dermatology at University of California, Irvine. Zachary specialises in skin cancer and reconstructive surgery, aesthetic medicine and laser surgery. Zachary is an academic dermatologist, an educator and author of several books, chapters and many other publications, and has won several prestigious awards. He graduated from Royal Free Hospital School of Medicine in the UK and is certified by the Royal College of Physicians in Internal Medicine and Dermatology, and by the Mohs College. His research interests include designing and testing new laser, light and energy based systems. Zachary is head of the Arbonne Scientific Advisory Board.

Laura Fortner, M.D. Obstetrician / gynaecologist and Arbonne Independent Consultant, National Vice President in Navarre, Ohio. Fortner has been practicing medicine for 17 years and is currently a Fellow of the American Medical Society of ObGyns. She received her medical degree from University of Toledo Medical School and is board certified in obstetrics and gynaecology.

Howard I. Maibach, M.D.Howard Professor in the Department of Dermatology at the University of California at San Francisco. Maibach's specialties include contact and occupational dermatitis and he is an expert in dermatotoxicklogy, or the skin exposure toxicity. Maibach has been on the editorial board of more than 30 scientific journals and is a member of 19 professional societies. He graduated from Tulane University School of Medicine and is certified in dermatology.

Carleeta Nelson, MS, RN CPN-BC Board Certified in Paediatric Nursing from ANCC (American Nurses Credentialing Center) and is an Arbonne Independent Consultant, Executive National Vice President, in Oklahoma. A practicing nurse and in a paediatric practice for a total of 16 years. She has partnered with physicians to start the Paediatric Bone Marrow Transplant Programme at Children’s Hospital in Oklahoma. She is also board certified in Paediatrics with ANCC

Janellen Smith, M.D. Professor of dermatology at the University of California, Irvine. Smith specialises in melanoma, skin cancer, contact dermatitis and complex medical dermatology. Known for her clinical and teaching skills. President for the Pacific Dermatologic Association. Smith is a Fellow of the American Academy of Dermatology and board certified by the American Board of Dermatology.

Nora Zorich, M.D., Ph.D is Chair, Scientific Advisory Board Nora Zorich is an independent pharmaceutical, OTC drugs and dietary supplement consultant. Formerly Procter & Gamble Vice president of research and development. Zorich's expertise includes women's health, nutrition, metabolism and biochemistry. She also has leadership experience in regulatory affairs, global clinical development, statistics, microbiology, safety, global post-market surveillance and biotechnology.

STATUTORY WARNING THIS FIELD MATERIAL HAS BEEN PRODUCED BY ELLA HARPER

AN ARBONNE INDEPENDENT CONSULTANT, AND IS NOT OFFICIAL MATERIAL PREPARED OR PROVIDED BY ARBONNE.

ARBONNE MAKES NO PROMISES OR GUARANTEES THAT ANY ARBONNE INDEPENDENT CONSULTANT WILL BE

FINANCIALLY SUCCESSFUL AS EACH ARBONNE INDEPENDENT CONSULTANT’S RESULTS ARE DEPENDENT ON

HIS OR HER OWN SKILL AND EFFORT.

ACTUAL FINANCIAL RESULTS OF ALL ARBONNE INDEPENDENT CONSULTANTS

FOR THE PRECEDING YEAR ARE CONTAINED IN ARBONNE’S INDEPENDENT CONSULTANT COMPENSATION SUMMARY.

ON ARBONNE’S OFFICIAL WEBSITE.

IT IS ILLEGAL FOR A PROMOTER OR A PARTICIPANT IN A TRADING SCHEME TO PERSUADE ANYONE TO MAKE A PAYMENT

BY PROMISING BENEFITS FROM GETTING OTHERS TO JOIN THE SCHEME. DO NOT BE MISLED BY CLAIMS THAT

HIGH EARNINGS ARE EASILY ACHIEVED.