app rock sales training
TRANSCRIPT
SALES TRAINING
A quick guide on offering AppRock to your customers
The more bundles you push out to your customers the more money you make
SALES TRAINING
How much does an AppRock bundle cost the customer???$0…. All apps on AppRock are 100% FREE
SALES TRAINING
Along with the apps being 100% FREE to the customer. Some of our partnered app developers have included a Promo to incentivize the customer to try their app
Its FREE stuff on top of FREE stuff. How could a customer ever tell you no!
WHO SHOULD YOU OFFER TO
Customers buying a phone Customers making payments Customers buying accessories Customers servicing their phone
Offer to everyone walking
through your store doors!
After all it’s FREE for them
and doesn’t cost you
anything
CUSTOMERS BUYING A PHONE
These should be the easiest customers to attach an AppRock bundle to. What we have seen to be successful is the following closes.
“What 5 FREE apps would you like on your phone today?”
“Since you’re buying a phone from us today you get 5 FREE apps. Please let me know which 5 you would like?”
“For being an amazing customer to us we would like to give you 5 FREE apps.”
CUSTOMERS BUYING A PHONE
Why are these the easiest customers to add an AppRock bundle to? Simple, they are already buying a brand new handset. More than likely they’re going to download apps as soon as they get home. Why not download the apps for them and get paid? It’s a win - win situation. You the dealer make extra money on that sale. The customer gets FREE apps with some awesome promotions for them to try.
CUSTOMERS WALKING IN TO MAKE A PAYMENT
These customers are also easy to convert into an AppRock bundle and can become your loyal foot traffic. Closes that we have seen to be successful.
“Customer, for making your payment with us you also get 5 FREE apps! Which 5 would you like.”
“Do you use apps on your phone? Because today we are going to give you 5 FREE to try out!”
CUSTOMERS WALKING IN TO MAKE A PAYMENT
These customers are important to you. They are the ones who keep your store going. With shrinking margins why not attach to them an AppRock bundle to bring your profits back up? At the same time, remind them that if they keep coming back to you to make their payments you will give them 5 FREE apps to try every time they come to your store to make their payment. Auto payments does not get them 5 FREE apps, them going to the other store down the street does not get them 5 FREE apps.
Build that loyal traffic to your store. The more traffic you have the more selling opportunities you give yourself.
Note: Customer can receive one AppRock bundle every 30 days.
CUSTOMERS BUYING ACCESSORIES
Just like payment customers, these customers are fairly easy to convert.
“Customer, because you are buying these accessories today you also get 5 FREE apps for your phone! Which 5 would you like?”
“I see that you are buying accessories for your smart phone. How would you like 5 FREE apps for your phone today?”
“We have an amazing promo today. You will receive 5 FREE apps with the purchase of any accessory.”
CUSTOMER BUYING ACCESSORIES
This customer is fairly easy to convert on an AppRock bundle. They’re walking into accessorize their phone from the exterior. Why not accessorize it from the interior as well with some amazing apps?The key here is to build value on your products. Incentivize them with FREE apps for buying the accessories from you instead of online or another store.
CUSTOMER GETTING THEIR PHONE SERVICED
Of all the customers these could be the most difficult as they are more than likely coming in with problems. But why not turn their experience in your store into a positive one?
“Glad we could help you with your problem today. For the inconvenience we would like to offer you 5 FREE apps today.”
“We completed your smartphone repair. Along with the repair you also get 5 FREE mobile apps”
THE TRICK
The trick to AppRock being successful for you is simply to just offer it to everybody.
And why not? It does not cost you anything but a little bit of time to install the apps on the customers phone and it is completely free to the customer.
It brings added revenue to your store, increased traffic, and helps maintain happy customers! All for the cost of $0, zilch, Free, Nada!