An XML Framework

ForIP Phone Applications

Nasser ManeshCTO

Millenigence, Inc.

About Millenigence

Software technologies to enable delivery of data and applications to all converged communications endpoints

Solutions for different brands of IP phones, PDAs, cell phones

J2EE-based server platforms for application and endpoint provisioning

We are located in Irvine, California

IP Phones in the Enterprise

Can Act as Data Terminals

IP Phone Applications

IP phones use different languages and protocols for data applications – Usually XML based but not standard

Other endpoints mostly agree on WML or XHTML

Development of converged applications for these devices is painful – A comprehensive framework needed

Application Framework

Application Server

Development Tools

Cross Device Translation

Sales Tools

Application Server

Multiple device support Deployment and provisioning Interface with IP PBX User portal for web access

Support Multiple Devices

Same MultipleApplication Devices!

Connectivity Architecture

Deployment and Provisioning

Interface with IP PBX

IP PBX

Application

XML API/Query XML Page

XML Response URL Access

XML Event XML Push

Web-based User Portal

Apps Utilize Portal and Endpoint

Application Development

Rapid prototyping Automatic source code generation Standard based development

Case Study: Airline Application

Application Description File

Generating Code

Java/J2EE Source Code

package com.beta_airlines; import com.millenigence.dashphone.*;  // use DashPhone API

public class Menu1 extends HttpServlet {       public void doGet(HttpServletRequest req, HttpServletResponse resp)

      {                                 Gs gs = new Gs(req, resp, getServletConfig());                 Dae page = gs.getDae(); // create a page

                page.setTitle(“Flight Information"); page.setPrompt(“Beta Airlines”);

ArrayList menu = new ArrayList();                 menu.add(URL + "?page=menu4",“Flight Schedule");

                menu.add(URL + "?page=menu2",“Reservations");                 menu.add(URL + "?page=default",“Customer Support");                 page.menu(menu);        // add menu entries to page                 page.out();                   // send page to endpoint!       } }

Cross Device Translation

Middleware – completely transparent Extend the reach of existing applications

Cross XML Proxy (CXP)

Extending the Reach of Apps

Alcatel’s Unified Communications on Cisco and Avaya

Sales Tools

No programming – just prototypes Quick and easy Multiple skins Stand alone demos

Prototypes

Can Use Real Phone or Skin

IP Phone, Handheld, etc.

Conclusion

Using converged communication endpoints – such as IP phones – as data devices is becoming reality

True convergence happens at the application level

A comprehensive XML-based framework like DashPhone makes development, deployment, and multiple device support much easier