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AN OMNI-CHANNEL PERSPECTIVE ON LOCATION BASED DOOH Jennifer Durocher Director of Omni-Channel Marketing at LASIK MD May 10, 2018

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Page 1: AN OMNI-CHANNEL Jennifer Durocher PERSPECTIVE ON …iabcanada.com/content/uploads/2018/05/IAB-MTL... · with omni-channel management Traditional and digital working together In-house

AN OMNI-CHANNEL

PERSPECTIVE ON

LOCATION BASED DOOH

Jennifer Durocher

Director of Omni-Channel Marketing at LASIK MD

May 10, 2018

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NICE TO MEET YOU

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600+ employees,

35 marketing professionals

LEADER IN VISION CORRECTION

6 vision brands, over 70%

Canadian market share

LASIK MD,

40 clinics in Canada

Best in class data and

MarTech capabilitiesVision solutions

for adults 18-65

Best in class lead generation

and nurturing strategies

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5

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Marketing automation platform

with omni-channel management

Traditional and digital

working together

In-house media buying and

content creation

Personalized content based

on segment and funnel stage

Proprietary CRM for

patient data management

Customer journey mapping

and attribution

MARKETING MODEL

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CONTEXT

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1. BIG OPPORTUNITIES

2. SOME CHALLENGES

3. TIPS FOR SUCCESS

4. FUTURE OF ADVERTISING

OVERVIEW

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OPPORTUNITIES1.

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LARGE FORMAT, HIGH IMPACT CONTEXTUAL TARGETED

DOOH INVENTORY

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9MOBILE INVENTORY

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10DATA AND TECHNOLOGY

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SMARTER MARKETERS: CASE STUDY

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12CASE STUDY: AIRLINECase Study: BRITISH AIRWAYS

https://youtu.be/tkaA3FY-qR8

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13CASE STUDY: AIRLINECase Study: NUTELLA

https://youtu.be/HjROofTL8oE

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CHALLENGES2.

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SUCCESS3.

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EASY USE CASES

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17DRIVE TO STORE STRATEGY

Targeted brand exposure

Real-time retarget with

promotion

Coupon use triggers attribution

to DOOH

Capture email at time of purchase

Emails to drive repeat purchase

Retarget no engagement and

no purchase

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18COMPETITIVE STRATEGY

Competitor shopper

Sequential targeted brand exposure

Extract audience promote new arrivals

E-commerce site visit, no purchase

Remarket offer on viewed items / cart

Online purchase

Implement loyalty strategy

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PLANNING AND GOAL SETTING

PARTNER SELECTION, DOOHAND MOBILE

DATA AUTONOMY OR TRANSPARENCY

MARKETING AUTOMATION STRATEGY

TEAM STRUCTURE

PERFORMANCE AND INSIGHTS

TIPS FOR OMNI-CHANNEL SUCCESS

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2

3

4

5

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FUTURE OF ADVERTISING4.

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FACIAL RECOGNITION TECHNOLOGY

https://youtu.be/Kj7Dm_i-OoM

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WRAP IT UP

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THANK YOU!

Questions?