an inside look at philips speechexec enterprise

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JOSHUA STEWART Branch Manager January 30, 2012 An inside look at Philips SpeechExec Enterprise

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A tour of the Philips SpeechExec Enterprise solution

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Page 1: An Inside look at Philips SpeechExec Enterprise

JOSHUA STEWART

Branch Manager

January 30, 2012

An inside look at

Philips SpeechExec Enterprise

Page 2: An Inside look at Philips SpeechExec Enterprise

What is Philips SpeechExec Enterprise?

• An Enterprise-wide Dictation & Transcription management solution comprised of

4 CORE components: [LFH-7330] with a focus in the Legal & Medical markets.

• Central Administration & Configuration with Active Directory support.

• File based system utilizing XML files and NTFS… no database needed.

• Leverages Active Directory…. but it’s not a requirement.

• Future Proof, built on the newest Microsoft .NET 4.0 technology

• Citrix Ready

Page 3: An Inside look at Philips SpeechExec Enterprise

SpeechExec Enterprise Components

Enterprise License Server (service): Central licensing on demand for clients and

optional modules

Enterprise Manager: Central Management applets

Enterprise Dictate Client: Dictation software with built-in workflow

Enterprise Transcribe Client: Transcription software with built-in workflow

There are several additional SpeechExec Enterprise Tools & Modules available

Page 4: An Inside look at Philips SpeechExec Enterprise

The SpeechExec Enterprise License Server runs as a local service under the Windows ‘system’ account. It delivers licenses on demand to client

applications as well as the licenses for the optional Enterprise modules. Licenses are concurrent for the client applications Enterprise Dictate &

Transcribe.

Enterprise License Server

Page 5: An Inside look at Philips SpeechExec Enterprise

System Management Center: All of the related functions

to administration are handled in this section. Everything

from modifying system-wide Group configurations settings,

to individual user configurations can be easily performed.

Advanced Administration Tools: Contains the Statistics &

Workflow Manager

External Administration Tools: Contains the

DPMConnect Admin & LANDock Admin

These tools offer:

Centralized System Administration

Centralized User Administration

Local User Administration

Enterprise Manager

Page 6: An Inside look at Philips SpeechExec Enterprise

Statistic Module [LFH-7370]

The SpeechExec Statistic or reporting module provides a

powerful analysis tool for organizations to evaluate the

dictation workload in your office.

Multiple queries, export options and graphical output make

this module user- friendly and easy to handle.

Ideal for system monitoring, find out workload peaks or

delays. It is also possible to watch the job history.

Additional queries make the statistic module tool even more

flexible to run tailor made statistics.

Only captures transactions acted upon by the Dictate & Transcribe client modules!

Page 7: An Inside look at Philips SpeechExec Enterprise

Workflow Manager Module [LFH-7380]

The Workflow Manager is the next step in supporting a

professional dictation workflow. The Workflow Manager makes

the SEEnterprise system more flexible and helps increase the

safety and security of the whole system. A built-in, cache file

maintenance task helps to speed up the SpeechExec system and

reduces network load.

With Workflow Manager, you can manage the routing process of

the dictations automatically, based on a predefined schedule and

criteria. The application processes and routes dictations

independently from the recorder [Digital Pocket Memo or

SpeechMike].

This helps balance and manage the workload and take care of

evening transcription, sick leave, priorities, etc.

Page 8: An Inside look at Philips SpeechExec Enterprise

LAN Dock Admin Module [LFH-9160]

The LAN Docking Station Administration Tool is used for managing and updating several LAN docking stations remotely. The Administration

Tool allows the network administrator to quickly overview the status of up to 100 LAN docking stations connection to a network and make

configurations changes to them from a centralized user interface.

Page 9: An Inside look at Philips SpeechExec Enterprise

DPM Connect Module [LFH-7420]

The DPMConnect Module is a tool to support the automatic downloading of DPM files via USB connection to a folder on the company

LAN.

DPMConnect runs parallel to the Terminal Services or Citrix environment. It leverages the account of the current logged-on Windows

User which must have write access to the dictation folders.

Note: For use where a Citrix environment or Terminal Services only environment is employed.

Page 10: An Inside look at Philips SpeechExec Enterprise

Remote Device Manager [LFH-7470]

Allows IT administrators to centrally configure Philips Digital Pocket Memos,

SpeechMikes, and Foot Controls, saving time and resources. When a unit is connected

to a computer or placed in a docking station, the configuration is automatically

uploaded. All settings are linked to each units unique ID and stored in a central

database.

Central Configuration of Hardware

Remotely Restore Settings

Seamless integration of Philips dictation devices

Automatic firmware updates

Remote deployment of settings

Free version for up to ten devices

Page 11: An Inside look at Philips SpeechExec Enterprise

Smartphone Mobile Server [LFH-7450]

The Mobile Server is the ASP solution that turns your Blackberry, iPhone, iPad and iPod

Touch into dictation device that will automatically deliver your dictations to your

‘Finished Dictations’ folder within the SEE workflow.

Page 12: An Inside look at Philips SpeechExec Enterprise

Web Director [LFH-7390]

This module is specified for administrators who want to have remote access to the SEE Linsensce server and to the Statistic module.

The Web Director module includes Web Out Source, which is used on the client side to globally transfer dictation files to the appropriate

destination. This opens new dimensions in global flexibility for all users .

Page 13: An Inside look at Philips SpeechExec Enterprise

SEE Structure & Setup

Page 14: An Inside look at Philips SpeechExec Enterprise

Speech Recognition Support

SpeechExec Enterprise enables speech recognition support not only inside SpeechExec, but it is now also possible to control speech recognition with

the SpeechMike in other applications like Microsoft Word or Microsoft Outlook while SpeechExec is running in the background. This finally closes the

gap between document creation and the review process.

Available Dragon NaturallySpeaking command set

When using Dragon outside SpeechExec the full Dragon NaturallySpeaking command set is available. In this case the Dragon NaturallySpeaking works

as if it would be used standalone. SpeechExec Pro Dictate has no influence on the recognition results.

Page 15: An Inside look at Philips SpeechExec Enterprise

- Mobility- Easy file transfer- Familiar way

of working

- Workload leveling- Routing & individual

assignments- Supporting Outsourcing

- Outstanding sound- Top reliability- Highest durability- Verification and editing

- Speech Recognition-ready- modular, scalable- Seamless integration possible

- Fast turn-around time- Increased productivity- Minimum ROI

- Password protection- Real time encryption- Automatic backup

Total Solution

Page 16: An Inside look at Philips SpeechExec Enterprise

Who can sell it?

Philips has chosen eDist Business to be the vehicle for their Enterprise for any MDC who wishes to engage Speech Exec

Enterprise. The reseller will sign the SEE agreement authorizing them to buy and sell SEE from Philips. The agreement is

not needed unless the MDC is engaging with an Enterprise opportunity. The process is reviewed and processed quickly by

the Philips team.

The next step would be for us (The eDist team) to take possession of the license and perform the IT/workflow discovery,

design and implementation of Enterprise. Ideally the next step would be to customize, configure and install the clients

choice of Smartphone, SpeechMike or DPM.

Page 17: An Inside look at Philips SpeechExec Enterprise

Questions?

Page 18: An Inside look at Philips SpeechExec Enterprise

Sales Support

As a TOTAL SOLUTIONS PROVIDER, eDist provides partner access to the largest and most

highly trained sales staff in the industry. Our sales team specializes in vertical and integrated

solutions across a wide range of product lines with a strong emphasis on application sales

technique combined with a diverse product assortment to provide our partners with best in class

services tailored for your success.

Dedicate Account Representative

Online Order Entry

Virtual Catalogs

Page 19: An Inside look at Philips SpeechExec Enterprise

Technical Support

eDist Partners receive FREE Technical Support, Training , Knowledge-Base Access,

Customization and Certification Preparation.

Outsource technical support to eDist and get back to what you do best – increasing your profits!

Our partners have access to tier 1, 2, 3 & 4 maintenance & technical services. Our multi-layered

support covers it ALL!

Page 20: An Inside look at Philips SpeechExec Enterprise

Marketing Support

eDist Partners receive FREE Marketing for Philips, Olympus, Dragon Medical and Dragon

NaturallySpeaking products.

Our marketing program was designed to assist partners increase revenue and facilitate growth.

Our services include:

• Web Design &

Development

• Web hosting

• Web print

• SEO Reporting

• Logo Design & Creation

• Packaging

• Branding & Identity

• Email Marketing

Campaigns

• Signage

• Media Buying

• Public Relations

• Photography

• Media Planning

• and MORE

Page 21: An Inside look at Philips SpeechExec Enterprise

Hardware Support

eDist is an Authorized Repair facility for warranty and out-of-warranty

Philips & Olympus dictation and transcription devices.

Page 22: An Inside look at Philips SpeechExec Enterprise

Logistics

Our 8 facilities enable Voice Solution & Speech Recognition Partners to more efficiently and

cost-effectively deploy custom solutions anywhere in the country.

Page 23: An Inside look at Philips SpeechExec Enterprise

Contact Information

JOSHUA STEWART

TXAO Branch Manager

THANK YOU FOR YOUR TIME!

Technical, Service & Repair Division

2210 Denton Drive, Ste. 101

Austin, TX 78758

1.800.962.7566 ext. 2202

1.512.310.7683 fax

[email protected]