yaseed chaumoo: how enabling the younger generation with user centered learning can help us as...

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B U E N O S A I R E S

How enabling the younger generation with User Centered

Learning can help us as designers

Yaseed Chaumoo @yaseed

The class of yesterday

The class of today

The class in impoverished areas

The class of tomorrow

and somewhere in-between

Born curious

Masters with the magical touch

The new normal

Digital mother tongue

As easy as A B C

“Code more, code young to enable future lawyers & future politicians to be able to support and understand the internet” - Tim Berners Lee

Digital Education isn't just about code

What is your biggest learning from working in digital that you would tell your teenage self?

Make it your mission to speak to someone face-to-face, over the

phone or video call etc.. everyday

Nicky - UX

TS - User Research

Learn to be comfortable with uncertainty and taking risks. You will not always succeed, but you will always learn

something from the experience

Lucy - UX

You will never fail at something. Believing you can get

something right first time is stupid. Not getting something right isn't a failure,

it's the way you learn. Try lots of things before you get it right

Mel - Product Owner

Find a mentor / be an apprentice / learn by doing

Alberta - UX Queen

You can't know everything. and that's okay

Jane - UX

People are just as shy as you are - if you ask them lots of questions about

themselves they'll relax and think you are a brilliant conversationalist. Now I ask

questions for a living…

Matias - Product Man

Be curious, don’t let yourself be lazy!

Chris - Digital

Do what you love. If you have passion you will be far more productive than someone who is "doing a job". Your

work will be your life and vice versa. You will get to Monday morning and be

excited about the week ahead.

Polly - User Research

Embrace failure and learn from it - not to always be seeking perfection in

everything you do as you'll never get to your destination.

Sam - Master of the pixels

Allow yourself to go with your gut instinct sometimes. There will be time to iterate in

life too.

Bianca - UX

Don't be afraid to ask questions. Most of the time, everyone else is wondering the

same thing!

Fred -

Drop shadows are not the future...

Me - The one who smiles

Be a believer in people, and always put them first

INTERACT DO

UNDERSTANDKNOW

INTERACT DO

UNDERSTANDKNOW

Fail fast and fail often

“Ever tried. Ever failed. No matter. Try again. Fail again. Fail Better.”

- Richard Branson

Failure in the classroom

“Happiness is being infinitely curious. Consistently learning, consistently mastering new and difficult tasks ”

- Carol Dweck

https://www.youtube.com/watch?v=QGvR_0mNpWM#t=661

Fixed

Growth

Fixed intelligence

Growth intelligence

Engagement, curiosity and fear

Praise

Ability praise Process praise

Brain is like a muscle.

Happy lives = happy schools

“Teachers make it so students don’t fail”

- Andrew M (Educator)

Fixed process

Waterfall

Fixed process

Growth process

Agile

Growth process

DO

Focussing on the how

Rather than the why

Think

Build

Fail

Learn & improve

How can we reach out to children and apply user centered learning and what can be learned in the

process?

Experts

Brining stories to life

How do I tell the story?

Remote

Full development cycle

Always asking the why?

10 second attention span

Scenario

friends at school think they can make cookies like this

But they turn out like this

Who’s it for?

Anna

Age 10, Primary school, Welsh

Important to me: Getting good grades at school

Why use the app? To make the best cookies ever

What I use? iPad with the family, mums iPhone for games because I don’t have one yet

“I can do anything when I put my mind

on it”

“I can do anything better than my

brother”

Whats important to me?

Why use the app?

Who is it? Where will they use it?

Why will they use it?

Who am I

What do I use

What do I say?

Personas

What can it do?

Capturing Communicating Interacting

Sharing Playing Reading

Which would you rather play?

Fight

Focus on one thing and do it really well

What makes a good experience

Useful Usable Desirable

Me at work

We find of failed, succes!

Coming up with ideas

Solving problems

Working in groups

Making presentations

Judging if ideas are good

If you can get a child to understand, you can get

anyone to understand

Teaching children what we do gives them an

additional perspective

You will realise very quickly what to improve

and how

Try it out, get involved, teach and learn

No deje de completar su evaluación online

isa.ixda.org/encuesta¡Muchas gracias!

Interaction14South America

B U E N O S A I R E S

How enabling the younger generation with User Centered Learning can help us as designers

Yaseed Chaumoo