voxeo summit day 1 - a view into the voxeo cloud

Post on 13-Jan-2015

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Get a closer look at how we run our network, our new dashboard, redundancy statistics, telephony integration and more. Ryan Campbell, Voxeo CIO

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A VIEW INTO THE VOXEO CLOUD

3

2 Network Ops CentersCentral Monitoring

6 Data Centers90,000 ports

100% Uptime GuaranteePatented

Architecture

The Voxeo Cloud

DESIGN PRINCIPLES

4

5

Design Principles

• Redundancy at every layer

• Dynamic resource allocation

• Distributed call flow

• Built for fault tolerance

• Unparalleled flexibility

6

Design Principles

• Redundancy at every layer

• Dynamic allocation of resources

• Distributed call flow

• Built for fault tolerance

• Unparalleled flexibility

7

Design Principles

• Redundancy at every layer

• Dynamic allocation of resources

• Distributed call flow

• Built for fault tolerance

• Unparalleled flexibility

8

Design Principles

• Redundancy at every layer

• Dynamic allocation of resources

• Distributed call flow

• Built for fault tolerance

• Unparalleled flexibility

9

Design Principles

• Redundancy at every layer

• Dynamic allocation of resources

• Distributed call flow

• Built for fault tolerance

• Unparalleled flexibility

HOW WE RUN IT

10

11

How we run it

• Automated deployment

• Centralized configuration

• Automated testing

• Alerting and monitoring

• The Voxeo Dashboard

12

How we run it

• Automated deployment

• Centralized configuration

• Automated testing

• Alerting and monitoring

• The Voxeo Dashboard

13

How we run it

• Automated deployment

• Centralized configuration

• Automated testing

• Alerting and monitoring

• The Voxeo Dashboard

14

How we run it

• Automated deployment

• Centralized configuration

• Automated testing

• Alerting and monitoring

• The Voxeo Dashboard

• 14

15

How we run it

• Automated deployment

• Centralized configuration

• Automated testing

• Alerting and monitoring

• The Voxeo Dashboard

• 15

16

The Voxeo Dashboard

17

The Voxeo Dashboard

18

The Voxeo Dashboard

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The Voxeo Dashboard

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The Voxeo Dashboard

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The Voxeo Dashboard

THE RESULT

22

23

The Results

• Unrivaled network uptime

• Worldwide growth

• Delighted Customers

Jun-

12

Aug-

12

Oct-1

2

Dec-1

2

Feb-

13

Apr-1

399.950%

99.960%

99.970%

99.980%

99.990%

100.000%

24

The Results

• Unrivaled network uptime• Worldwide growth

• Delighted Customers

Jun-

12

Jul-1

2

Aug-

12

Sep-

12

Oct-1

2

Nov-1

2

Dec-1

2

Jan-

13

Feb-

13

Mar

-13

Apr-1

3

May

-13

25

The Results

• Worldwide growth

• Unrivaled network uptime

• Delighted Customers

59% Net Promoter

Ryan Campbellryan@voxeo.com

Brian Benderbbender@voxeo.com

THANK YOU

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