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Post on 25-May-2018
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1
2
3
4
5 Visionary
Lights-Out
Automated
Ad-Hoc
Documented
End to End process automation
Standardised processesFully automatedAutomated exception handling
Comprehensive SLACompletely documentedManaged by exception
Initial SLASome documentationSome standardizationNo consistency
No SLAReactiveNo standardizationNo documentation
Automation enables business innovationAutomation across the supply chainComplete visibility and control in all stages of all processes
99.9% SLA is metFurther reduction in staff levels
99% SLA is metConsistent performanceSignificant reduction in staff levelsAutomation has positive impact on business
SLA is often not achievedRepeatable practicesStill Heavily dependent on staff3 Or more shifts
Highly dependant on individualsConstant stress on employeesEntrenched in Status QuoLoss of productivity
METER-TO-CASH AUTOMATION
If your business depends on metered data collection and detailed, frequent billing cycles, you know the importance of your meter-to-cash process. It drives your cash flow every day. It’s the backbone of customer service. But inherent complexities make it risky and challenging.
Unlock Cash Flow with Unified Control
Find a solution to your meter-to-cash challenges with process automation
Our Meter-to-cash solution is designed to streamline and speed your entire billing and payment process - with less manual effort. It connects and coordinates every step across any application to mitigate risks in your invoicing, billing, payment and debt management process. It ensures dependable customer service and rapid billing.
Coordinate and Automate
With Meter-to-Cash Automation You Achieve:
Fast, uniform meter reads for optimal revenue recognition
GREATER CONTROL OF THEIR
CASH FLOW CYCLE
Rapid, accurate payment processing
Consistent and timely collections procedures
Coordinated billing activities for top customer service with no mistaken shut-offs
Complete visibility—including instant notifications of any inconsistencies
An agile fully automated end--to-end process
GREATER CONTROL OF THEIR
CASH FLOW CYCLE
GREATER CONTROL OF THEIR
CASH FLOW CYCLEGREATER CONTROL OF THEIR
CASH FLOW CYCLE
GREATER CONTROL OF THEIR
CASH FLOW CYCLE
GREATER CONTROL OF THEIR
CASH FLOW CYCLE
Meter Data Management
1 6 2
Challenge
Process meter reads quickly uniformly and accurately to speed revenue recognition.
Solution
Flexible, event-driven processes
Billing and Invoicing
Challenge
Match complex, high-volume rate and customer information to produce accurate and timely bills.
SolutionBusiness-rule driven processes with automated checks and balances
Revenue Recognition
Challenge
Process payments quickly and accurately keeping cash �ow strong and constant.
SolutionManage payment posting as an event-driven process
$Con�gure
Challenge
Improve the accuracy, consistency of your collection process
SolutionAutomation improves accuracy and process management at every stage
1 6 2
1
2
3
4
5 Visionary
Lights-Out
Automated
Ad-Hoc
Documented
End to End process automation
Standardised processesFully automatedAutomated exception handling
Comprehensive SLACompletely documentedManaged by exception
Initial SLASome documentationSome standardizationNo consistency
No SLAReactiveNo standardizationNo documentation
Automation enables business innovationAutomation across the supply chainComplete visibility and control in all stages of all processes
99.9% SLA is metFurther reduction in staff levels
99% SLA is metConsistent performanceSignificant reduction in staff levelsAutomation has positive impact on business
SLA is often not achievedRepeatable practicesStill Heavily dependent on staff3 Or more shifts
Highly dependant on individualsConstant stress on employeesEntrenched in Status QuoLoss of productivity
ACHIEVE THE ACCURATE METER-TO-CASH PROCESSES YOUR COMPANY NEEDS. TALK TO US TODAY.
INCREASED BILLING &
INVOICING FREQUENCY
Redwood Customers Report: Measurable Results
Anglian Water’s inconsistent billing process held up debt collection– slowing the corporate cash flow. The company’s overnight billing process took place two to three times per month, costing the company time and effort. Frequent errors tied up customer service.
Redwood automation now enables fast, accurate billing and debt collection so that Anglian Water can manage its customer service and cash flow effectively. The company is now ranked #1 on the Ofwat SIM league table, and secured a multi-million pound Ofwat customer service incentive.
TXU Energy (TXU) supplies electricity to more than 2 million customers. Its billing cycle took two days to complete—too long to be in line with their business needs. Frequent errors also slowed the process.
Redwood automation reduced the time to complete a billing cycle from two days to just six hours and corrected all of the billing inaccuracies at the same time. TXU now send bills out every day and has increased its cash flow receipts by US$10 million per month.
75% FASTER METER-TO-CASHPROCESS COMPLETION.
NO MORE SERVICE FINES &MANUAL COMPLIANCE CHECKS
60%IMPROVED OVERALL ACCURACY BY
INCREASED BILLING & INVOICING FREQUENCY
GREATER CONTROL OF THEIR
CASH FLOW CYCLE
About Redwood Software:Redwood is the world leader of Enterprise Process Automation®. Over the last 20 years we have helped more than 3,000 customers automate their mission-critical IT and business processes. Our customers remove the costs, risks and wasted time of manual tasks and achieve greater reliability, consistency and accuracy across diverse processes, such as the financial close, supply chain and business intelligence (BI). We have the ability to connect applications from any vendor or source. Today, we are SAPs® only strategic automation partner. With the industry’s widest range of deployment options we offer software,
cloud or appliance. Our Automation Process Packages (APPs) help customers achieve success in the shortest possible time and with minimum effort.
For more information on Redwood products and solutions, please visit www.redwood.com
© Redwood Software 2014. All rights reserved. Redwood Cronacle, RunMyJobs, Report2Web and Enterprise Process Automation are registered trademarks of Redwood Software, Inc. Any other products or service names mentioned are used for identification purposes only and may be trademarks of their respective owners.
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