uli - presentation in the make forum.pptx...

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Creating a better future everyday

“Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for future growth. We will bring our

wealth of knowledge and international expertise to the service of local consumers - a truly multi-local multinational” - extract from Unilever’s Corporate purpose

The Americas | !13bn | 32%

Western Europe | !13bn | 32%

AACEE | !14.5bn | 36%

Present in 150 countries around the world; 174,000 employees*

*as at end 2008

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!  We work to create a better future every day.

!  We help people feel good, look good and get more out of life with brands and services that are good for them and good for others.

!  We will inspire people to take small everyday actions that can add up to a big difference for the world.

!  We will develop new ways of doing business that will allow us to double the size of our company while reducing our environmental impact.

Unilever Indonesia is !1.3 bn Business

Unilever Indonesia is heading to 2 bio euro coy))

•  Operate in 14 categories

•  32 key brands, 700 SKUs

•  Customers: MT 40% : GT 60%

•  Every house use at least one

Unilever products

Home and Personal Care Foods and Ice Cream

Touching the Lives of Indonesian Consumers Sustainable Living

Linking Brands to community

Linking Supply Chain to community

Linking the Company to community

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!  Consumer & Customer & community Focus !  Teamwork !  Integrity !  Making Things Happen !  Sharing of Joy !  Excellence

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Our Employees’ Survey found out that :

"  Sharing is important and people want to do it (who will start first ?)

"  “I don’t know what other departments are doing.”

"  Wait! They don’t even know what their department- mate sitting next to them are really doing.

"  Newly recruited Managers don’t get enough information and practical know-how to do their job

THE CHALLENGES..

... Sharing is the pulse of our Business

The way we work has to reflect our consumers’ way of life: Communicating & collaborating

FMCG business is too dynamic to be handled solely. Need collaborating hands and minds.

Our people are bright talents. Enormous tacit knowledge is waiting to be unleashed.

We are too big. Sharing makes us somehow agile and responsive.

•  Knowledge is power (and power is not to

share)

•  “Not Invented Here..” mentality

•  Don’t realize yet the benefit of sharing

•  Time constraint •  Comfort zone

... What are people’s reason for not sharing

SHARING INTERACTIONSSHARING INTERACTIONS

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• People are willing to share but no medium to do it

• Sharing Events and Tools are limited

• Low sharing activities

• People are not willing to share/low sharing mindset

• Few No. of Sharing Champions

• Sharing media & tools are limited

• Medium level of awareness to share

• Number of Sharing events & tools materialized

• Some Sharing/Learning Champions identified

• Sharing Culture has internalized to any employees

• Willingness to share is high• Many Sharing Champions• A lot of established sharing

events and tools

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Our

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Moving towards Learning & Sharing

Organization

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Provide the right FORUM for different purposes

Create willingness to

share

Building Block for Sharing Initiatives

AUDIENCE

FORUM FOR

SHARING

CONTRIBUTOR

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A talk show where Top Executives or Senior Managers share their expertise, knowledge and experience to all employees in an open and relax forum.

KnowledgeClub

Knowing Our Chairman professionally and personally

Knowing Our Chairman professionally and personally

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Share knowledge, have it evaluated by participants.

Record it in the guide book, submit the book to Learning Dept., have it stamped for validation.

Learning Award Night

Get point rewards by multiplying score & evaluation (quality counts !)

Grand Prize winners go to Sydney & Singapore

The way it works

Accumulate point rewards & redeem prize at their convenience.

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No Date Presenter Topic

1 6-Jan-10 Romsita Sianturi CMT (Case Management Tools)

2 13-Jan-10 Endang Caturini Third Party Management especially in Factory

3 20-Jan-10 Rochman Hidayat WFA Comparison in Head Office and Factory

4 10-Feb-10 Retno Iskardini Learning and Resourcing Activities

5 17-Feb-10 Leslie Wongsodihardjo Working in Remuneration, Reward & IA

6 17-Mar-10 Muhammad Ali Manshur OPL Sharing & HR Director Awards Announcements

7 21-Apr-10 Sabar A Sihotang (HRBP) Key Performance Indicator

8 12-May-10 Freddy Walandouw Performance Appraisal Process

9 17-May-10 Kumin Kullawat (STA) Job Profile CD

10 26-May-10 Wike Warzukni GPS

11 2-Jun-10 Syahka Abiaji Career Day for High School Level

12 22-Jun-10 Slamet Riyadi HR Kiosk in Factory

13 28-Jul-10 Ati, Wike, Syahka, Freddy, Rochman Cascading Coaching Skills

14 4-Aug-10 Desyani Dwi Insania Shift Change Compensation

15 25-Aug-10 Sabar A Sihotang (HRBP) Pension Fund dan Tax Reduction 1

16 1-Sep-10 Vonny & Diah (Finance) TES (Travel & Expense System) & BPP (Notification of Payment Online)

17 8-Sep-10 Sabar A Sihotang (HRBP) Pension Fund and Tax Reduction 2

18 22-Sep-10 Sekar Melati (Intern) Capability Building

19 29-Sep-10 Yanuarisa Kariani Peoplelink Online Training

20 16-Nov-10 Slamet Riyadi Document Controlling Cara Penomorannya

21 18-Nov-10 Irwanti Barianita Scholarship Process in ULI

22 25-Nov-10 Widia Indah Aryati (CSOG) Customer Service Culture & Values

23 8-Dec-10 Nanang Komara Ningrat (Finance) UBAS - 10 Golden Rules

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OnLine Sharing

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Some ‘must have lists’

#  Continuous support from the top leadership

#  Clear role and responsibility of a Knowledge Manager

#  Always align KM with the Corporate Strategy

#  Capability to measure outcome of KM initiatives

#  Embedded sharing and learning culture in each individual in ULI

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