uli - presentation in the make forum.pptx...
TRANSCRIPT
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Creating a better future everyday
“Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for future growth. We will bring our
wealth of knowledge and international expertise to the service of local consumers - a truly multi-local multinational” - extract from Unilever’s Corporate purpose
The Americas | !13bn | 32%
Western Europe | !13bn | 32%
AACEE | !14.5bn | 36%
Present in 150 countries around the world; 174,000 employees*
*as at end 2008
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! We work to create a better future every day.
! We help people feel good, look good and get more out of life with brands and services that are good for them and good for others.
! We will inspire people to take small everyday actions that can add up to a big difference for the world.
! We will develop new ways of doing business that will allow us to double the size of our company while reducing our environmental impact.
Unilever Indonesia is !1.3 bn Business
Unilever Indonesia is heading to 2 bio euro coy))
• Operate in 14 categories
• 32 key brands, 700 SKUs
• Customers: MT 40% : GT 60%
• Every house use at least one
Unilever products
Home and Personal Care Foods and Ice Cream
Touching the Lives of Indonesian Consumers Sustainable Living
Linking Brands to community
Linking Supply Chain to community
Linking the Company to community
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! Consumer & Customer & community Focus ! Teamwork ! Integrity ! Making Things Happen ! Sharing of Joy ! Excellence
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Our Employees’ Survey found out that :
" Sharing is important and people want to do it (who will start first ?)
" “I don’t know what other departments are doing.”
" Wait! They don’t even know what their department- mate sitting next to them are really doing.
" Newly recruited Managers don’t get enough information and practical know-how to do their job
THE CHALLENGES..
... Sharing is the pulse of our Business
The way we work has to reflect our consumers’ way of life: Communicating & collaborating
FMCG business is too dynamic to be handled solely. Need collaborating hands and minds.
Our people are bright talents. Enormous tacit knowledge is waiting to be unleashed.
We are too big. Sharing makes us somehow agile and responsive.
• Knowledge is power (and power is not to
share)
• “Not Invented Here..” mentality
• Don’t realize yet the benefit of sharing
• Time constraint • Comfort zone
... What are people’s reason for not sharing
SHARING INTERACTIONSSHARING INTERACTIONS
SHA
RIN
G A
WA
REN
ESS
SHA
RIN
G A
WA
REN
ESS
• People are willing to share but no medium to do it
• Sharing Events and Tools are limited
• Low sharing activities
• People are not willing to share/low sharing mindset
• Few No. of Sharing Champions
• Sharing media & tools are limited
• Medium level of awareness to share
• Number of Sharing events & tools materialized
• Some Sharing/Learning Champions identified
• Sharing Culture has internalized to any employees
• Willingness to share is high• Many Sharing Champions• A lot of established sharing
events and tools
HighHigh
HighHigh
LowLow
Our
FutureSHARING CULTURE MATRIXSHARING CULTURE MATRIX
Organization
knowledge
Organization Knowledge
Personal
knowledge
Individual Knowledge
B2+0E"():0#1&FF)
experience
share
analyze
value
distribute
shared
Performance
Individual Knowledge Organization Knowledge To transform
Sharing also connect people’s heart and =$#5 SOURCE: AA MODEL
Moving towards Learning & Sharing
Organization
Passion to learn from others
Provide the right FORUM for different purposes
Create willingness to
share
Building Block for Sharing Initiatives
AUDIENCE
FORUM FOR
SHARING
CONTRIBUTOR
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A talk show where Top Executives or Senior Managers share their expertise, knowledge and experience to all employees in an open and relax forum.
KnowledgeClub
Knowing Our Chairman professionally and personally
Knowing Our Chairman professionally and personally
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Learning Award Night
Get point rewards by multiplying score & evaluation (quality counts !)
Grand Prize winners go to Sydney & Singapore
The way it works
Accumulate point rewards & redeem prize at their convenience.
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No Date Presenter Topic
1 6-Jan-10 Romsita Sianturi CMT (Case Management Tools)
2 13-Jan-10 Endang Caturini Third Party Management especially in Factory
3 20-Jan-10 Rochman Hidayat WFA Comparison in Head Office and Factory
4 10-Feb-10 Retno Iskardini Learning and Resourcing Activities
5 17-Feb-10 Leslie Wongsodihardjo Working in Remuneration, Reward & IA
6 17-Mar-10 Muhammad Ali Manshur OPL Sharing & HR Director Awards Announcements
7 21-Apr-10 Sabar A Sihotang (HRBP) Key Performance Indicator
8 12-May-10 Freddy Walandouw Performance Appraisal Process
9 17-May-10 Kumin Kullawat (STA) Job Profile CD
10 26-May-10 Wike Warzukni GPS
11 2-Jun-10 Syahka Abiaji Career Day for High School Level
12 22-Jun-10 Slamet Riyadi HR Kiosk in Factory
13 28-Jul-10 Ati, Wike, Syahka, Freddy, Rochman Cascading Coaching Skills
14 4-Aug-10 Desyani Dwi Insania Shift Change Compensation
15 25-Aug-10 Sabar A Sihotang (HRBP) Pension Fund dan Tax Reduction 1
16 1-Sep-10 Vonny & Diah (Finance) TES (Travel & Expense System) & BPP (Notification of Payment Online)
17 8-Sep-10 Sabar A Sihotang (HRBP) Pension Fund and Tax Reduction 2
18 22-Sep-10 Sekar Melati (Intern) Capability Building
19 29-Sep-10 Yanuarisa Kariani Peoplelink Online Training
20 16-Nov-10 Slamet Riyadi Document Controlling Cara Penomorannya
21 18-Nov-10 Irwanti Barianita Scholarship Process in ULI
22 25-Nov-10 Widia Indah Aryati (CSOG) Customer Service Culture & Values
23 8-Dec-10 Nanang Komara Ningrat (Finance) UBAS - 10 Golden Rules
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OnLine Sharing
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Some ‘must have lists’
# Continuous support from the top leadership
# Clear role and responsibility of a Knowledge Manager
# Always align KM with the Corporate Strategy
# Capability to measure outcome of KM initiatives
# Embedded sharing and learning culture in each individual in ULI
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