tricom sap public sector
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SAP Public Sector Presentation by
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ERP Project Positioning
2
Business
Functional
Software
Hardware
BusinessStrategy
Current Business Architecture
Current Software Architecture
Current HardwareArchitecture
Target Business Architecture
Target Functional Architecture
Target Software Architecture
Target Hardware Architecture
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Typical Application Landscape
ERP(Finance, HR, Logistics, )
Portal
BI ReportingFunctions
Desktop
ERP Software Data Warehouse Software
Operating System, Firewalls, Security Software, Monitoring Software
Servers, Network Equipment,
Helpdesk
Team
BusinessFunctions SupportTeam
OS, Applications
Support Team
TechnicalDesign Team
HW, NW, InfrastructureTeam
Legacy Business Functions
Legacy Applications
HW, Landscape for Legacy
Legacy OS, SW
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SAP ERP - Platform andApplication Suites
Fu
nct
ion
a
lity
Te
ch
no
logy
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Drivers for e-Government Political will of reorganization and modernization
International well accepted trends makes decisions easier
World wide effort concerning general accepted concepts and best business practices
Time to market, use the current window of opportunities
Political hope of cost reductions
PPP based on self financed models failed
PPP based on buy in of the government failed
Cost reduction only possible by streamlining the internal business processes (lots of examples inthe industry)
Customer demand (citizens, industry)
Depending on countries more or less developed
Very few service transactions during a year
Strong demand for information
Political will to become service oriented
Trend based on internet experiences with other industries
Hope to change the public sector image
Demonstration of political strength
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TRICOM provides a potent combination of powerful software, industry expertise, and business process knowledgethat allows public service organizations to confidently put SAP to work for their organizations and constituents.
SAP for Public Sector solutions enable governments to optimize limited resources in public administration whiledelivering responsive front-office services.
Solutions support business processes across a wide range of government functions, from accounting and
procurement to case management and social services.
Solutions help governments leverage their finite time, money and personnel resources to fulfill mandated programand service requirements on a timely basis.
Solutions can integrate information, processes, and technology to support the active collaboration that delivers
financial returns, as well as social and political results, to internal and external government stakeholders.
Public Sector - Introduction
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Public Sector -Accounting
Portal
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SAP Public Sector - Features
SAP Public Sector enables public organizations to connect silos of information andintegrate processes across government departments, government levels withsupport for:
Human capital managementGovernment procurementPublic sector accounting
Social services and social securityGovernment programs Tax and Revenue ManagementPublic Security Organization Management and support
SAP P d d S i
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+AP ECC Public sectorAP CRM
SAP Product and ScenarioMapping
AP Netweaver Platform
AP SRMHCM
MM
FICO
SD
Process Integration
Business Intelligence
Portal Collaboration
.Knowledge Mgmt
Masterdata Mgmt
.Business Process Mgmt
Customer Contacts
Business Partner
Customer Service
Strategic Sourcing
/Supplier Procurement
RFQ
( , , & )Application Platform J2EE ABAP DB OS Abstraction
SAP Public Sector Solution
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Public Sector @ TRICOMOfferings
Human Capital Management
Employee resource management
Position plan management
Government Procurement
Public tendering
Contract management andadministration
Operational procurement
Procurement Services
Public Sector Accounting
Budget Formulation andPreparation
Budget Execution
ocial Services and SocialSecurity Case management Financial managementAdministration Relationship Management
rants Management Grants Management for Grantee Grants Management for Grantor
ax and Revenue Management Taxpayer identification andreturns processing Receivables and payablesmanagement Collections management Case Management Revenue accounting Financial customer care
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Building Block for Public SectorSAP ECC Tricom is having strength in
SAP ECC Core modules like FICO, MM,, HR etc
SAP TRM ( Tax and Revenue Management )
Public Sector - Accounting
SAP CRM Tricom is having sound experience in SAP CRM
Enterprise Sales, e-Selling and Sales Force Automation (SFA)
Trade Promotion and Campaign Management
Interaction Center (IC) with CTI Integration
Enterprise Service, e-Service and Field Service Management
SAP SRM - Tricom has addressed various business scenarios like
Contract Management
Purchase Order
Self-Service Procurement
Service Procurement
Supplier Qualification
SAP HCM - Tricom is having good understanding about SAP Human Capital Management
Workforce Management & Deployment
Talent Management
Organization Management
Payroll
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Tricom Industry Exposure TRICOM has successfully implemented packaged and custom ERP solutions, including SAP, for various
clients at different levels of government--including cities, counties, states and federal agencies.
Whether its statewide deployment of a complete human resources and financials system, or deployment ofindividual application modules for a city or county agency, TRICOM has the skills, methodology and toolsto make each public sector project a success.
Our SAP public sector project successes include implementation of Customer Information Systems, WorkManagement Systems, Materials Management Systems and Financial Information Systems for majorpublic services agency. Project entailed extensive technical development, including multiple interfaces,conversions, reports, forms, workflows, user exits and enhancements.
Other successes include the successful conversion to SAP applications of manual and partially automated
accounts receivable cost collection, billing, dunning, receipting and reporting processes for public worksdepartment of Tax and Revenue Management.
SAPs Tax & Revenue Management solution provides a state revenue authority with an integrated tax systemproviding a single citizen viewpoint, and has more than paid for itself, by a factor of 5 to 1, since its go-live.
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Tricom Value Proposition With more than 10 years of experience as an IT solutions provider to public service
organizations, TRICOM can help develop and implement a strategy that reaches beyondSAP to provide real solutions to business issues, such as the need to comply with fundedand unfunded mandates and changing constituent demands, and responds to technicalrequirements for system integration and information architecture.
Our business experts worldwide can help public service clients integrate disparate systems toenable more confident decision making and greater accountability to constituents andregulatory bodies.
Our expertise includes:
Application implementation, upgrade, integration and support
Portal development and configuration Hardware selection, procurement and installation
Business Intelligence and Data Warehousing
Customer Relationship Management (CRM)
Supplier Relationship Management (SRM)
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ITBusiness
BusinessCase
Approval Budget
Finance
RFP Partial Info RFI
Vendor1
Vendor10
Response
Response
Response
EvaluationVendors 1
ResponseEvaluation
TechnicalCommercial
Vendor3
Contracting
Contract
IT
ro je ct Life cy cle
Complete Project
ERP Implementation Services
Hardware / Network / Landscape Equipment
Training & Change Management
Software Licenses
Third Party Audits
Vendor 6
Vendor 7
Vendor 8
Vendor 9
Vendor3Sub-Vendor
Sub-Vendor
Sub-Vendor
Data Cleansing
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-ase Studies IIndustry - Public Sector Local District Authority in India
Employees - 50
Location - Maharashtra (India)
SAP Solutions and Services - SAP ERP Application, SAP NetWeaver with Business Intelligence
The goal of TRICOM was to automatic and bring efficiency by replacing the states traditional systems witha single system for tax and Revenue Collection.
Financial and Strategic Benefits
Greater precision in capital and grant expendituresMore accurate and increased visibility of financial dataStrengthened long-term financial planning and analysisImproved compliance and easier auditsScalable platform for future business growth
Operational BenefitsGreater automation and standardization in key business processesFaster close of monthly and annual booksMore accurate time reporting based on actual working hours
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-ase Studies IIIndustry - Public Sector State Revenue Department
Employees - 300
SAP Solutions and Services - SAP ERP Application, SAP NetWeaver
The goal of TRICOM was to replace the states aging legacy systems with a single system of record thatwould help improve access to information and lead to increased operational efficiency.
The first phase of the TRICOM initiative focused on HR and Payroll called for an implementation of theSAP ERP Human Capital Management solution.
Benefits
Today the state enjoys a single, integrated solution that standardizes human resources and payrollprocesses statewide. This has allowed the state to reduce the number of monthly payroll cycles from 10 to2.
The state now uses a unique employee ID that stays with the employee from hire to retire. This has alsohelped significantly reduce the time required to reconcile healthcare billings.
Key aspect of the implementation included the establishment of the TRICOM Enterprise Support Team(TEST) Shared Services support organization which serves as the single point of contact for employeequestions regarding human resources, payroll, time entry, and benefits.
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Tricom is globally acclaimed IT/ITES services provider
Industries Served
Banking and FinanceEnergy andPetrochemical
ManufacturingGovernment
Services Offered
ConsultingEnterprise Products and SolutionsERPBusiness IntelligenceMobile Device DevelopmentTesting, Maintenance and Upgrade
Value Proposition
Relationship drivenBusiness AgilityDelivery ROIQuick Response
Fact Sheet
Global brand Tricom, founded in year 2000, managing IT/ITES operationsHeadquartered in Mumbai, having offices across various geographies across continentsHaving an employee strength of 3000+ with diverse background and strong educational credentialsStrong and experienced management with several years of industry experience and solid leadership
ISO 9001:2008 certifiedLocated at Andheri, Business hub of Mumbai with office space of more than 125000 Sq Ft and state of artinfrastructure
Ensuring quality delivery and support for fortune 500 customers
orporate Profile
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Thank YouThank YouTricom India Limited
The Great Oasis, Plot No. D-13,Road No.: 21, Andheri (East),Mumbai-400 093 (India).
Tel: +91-22-61288999business@tricominfo.comwww.tricominfo.com
mailto:business@tricominfo.comhttp://www.techmastiff.com/http://www.techmastiff.com/mailto:business@tricominfo.com
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